{"title":"The Millefeuille theory revisited. New theoretical lenses to understand the Millefeuille effect","authors":"Nabila Boukef, M. Charki","doi":"10.3917/sim.192.0047","DOIUrl":"https://doi.org/10.3917/sim.192.0047","url":null,"abstract":"Enterprise Social Media (ESM) has gained significant momentum in the workplace and has been presented by both practitioners and academics as the new alternative workplace communications technology to substitute email. However, our knowledge is limited when it comes to explaining how ESM integrates the media portfolio and the extent to which it can or cannot replace email use. Adopting a grounded methodology, we conducted a case study in a large multinational corporation specialized in the beauty and well-being sector, in which we found that ESM superimposes the existing media and thus creates a millefeuille effect. Grounded in our case study, we explain the millefeuille effect in the specific case of ESM over email and develop a revised version of the millefeuille theory. Our findings show that the millefeuille effect emerges from negotiation between the perceived affordances enabled by ESM and its imposed constraints, and from that of email with regard to communication norms and routines and the context of IT use. The results highlight the need for managerial engagement in ESM that goes beyond its sponsorship alone. Our study revisits the millefeuille theory by adopting three theoretical lenses to explain the millefeuille effect: a media portfolio features lens, a norm and communication routine lens, and a context-of-IT-use lens. We contribute to the IS literature by proposing a revised version of the millefeuille theory that integrates the affordance lens. By taking into account the features of the media portfolio and how they are appropriated by users, we gain a clearer understanding of the millefeuille effect. We also come up with some recommendations to help managers deal with media overload and cope with the associated risks related to the millefeuille effect.","PeriodicalId":229693,"journal":{"name":"Systèmes d'information & management","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122443964","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Analyse des facteurs influençant l’émergence des pratiques de télémédecine : le cas des Maisons de Santé en France","authors":"J. Habib, Fatima Yatim, Jihane Sebai","doi":"10.3917/sim.191.0047","DOIUrl":"https://doi.org/10.3917/sim.191.0047","url":null,"abstract":"","PeriodicalId":229693,"journal":{"name":"Systèmes d'information & management","volume":"146 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115604475","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Modèle théorique de projets de Green IS : une spécification des relations entre objectifs, compétences et culture environnementale","authors":"Salma Trid, J. Corbett, Lyne Bouchard","doi":"10.3917/sim.191.0007","DOIUrl":"https://doi.org/10.3917/sim.191.0007","url":null,"abstract":"","PeriodicalId":229693,"journal":{"name":"Systèmes d'information & management","volume":"749 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116102179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"L’intégration d’une technologie dans une organisation religieuse. Le cas d’Internet et des dominicains : l’expérience « retraite dans la ville »","authors":"François Delorme","doi":"10.3917/sim.194.0009","DOIUrl":"https://doi.org/10.3917/sim.194.0009","url":null,"abstract":"L’Ordre des Dominicains, organisation religieuse vieille de plusieurs centenaires, est centre autour d’une pratique, la predication. Caracterisee par des symboles qui lui sont specifiques, elle s’est adaptee au cours du temps aux differentes evolutions technologiques. Nous allons dans le cadre d’une etude de cas etudier comment l’une d’elles, Internet, est venue tester le fonctionnement de cette organisation. Nous mettrons en evidence le fait que cette technologie se soit integree a la fois dans la pratique propre aux Dominicains et dans un processus organisationnel. Elle a par ailleurs mene l’Ordre a tester certaines de ses limites.","PeriodicalId":229693,"journal":{"name":"Systèmes d'information & management","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125302069","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Information security in SMEs: determinants of CEOs’ protective and supportive behaviors","authors":"Yves Barlette, A. Jaouen","doi":"10.3917/sim.193.0007","DOIUrl":"https://doi.org/10.3917/sim.193.0007","url":null,"abstract":"Cette recherche porte sur les determinants des comportements en securite de l’information (SSI) des dirigeants de PME, en distinguant les actions de protection des actions de soutien. Cet article vise a (a) identifier certains des facteurs qui influencent leurs comportements en SSI, (b) examiner la pertinence de la Protection Motivation Theory (PMT) pour expliquer le Top Management Support (TMS, c.-a-d. le soutien du dirigeant) et (c) mettre en evidence d’eventuels effets differencies selon les actions de protection et de soutien.Les resultats, provenant d’une etude quantitative (N=200), montrent que les construits de la PMT et l’influence sociale expliquent une part significative de la variance, mais exercent egalement des effets differencies : alors que les actions de protection sont prioritairement influencees par l’auto-efficacite, les actions de soutien des dirigeants sont essentiellement affectees par l’influence sociale des pairs (partenaires et concurrents) et des clients.Au niveau theorique, cette recherche etablit la pertinence de la PMT pour etudier les determinants du TMS dans le contexte de la SSI. Cette etude est egalement la premiere qui distingue ces deux types d’actions et offre ainsi de nouveaux elements de comprehension des comportements des dirigeants de PME en SSI. Pour les praticiens, nos resultats mettent en evidence que meme si les dirigeants n’agissent pas directement, il est important de prendre en consideration l’entourage professionnel du dirigeant de PME de maniere a developper ses actions de soutien.","PeriodicalId":229693,"journal":{"name":"Systèmes d'information & management","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131397049","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Capacité d’absorption des entreprises de l’open source : du modèle d’affaires à l’intention d’affaires","authors":"Khaireddine Mouakhar, Nordine Benkeltoum","doi":"10.3917/SIM.201.0047","DOIUrl":"https://doi.org/10.3917/SIM.201.0047","url":null,"abstract":"Absorptive capacity is a firm's ability to identify, assimilate, transform and exploit external knowledge for value creation. The information systems literature has shown its critical role to create competitive advantages. This research studies the relationship between external environment exposure and the ability to create value based on external information. It re-examines the foundations of absorptive capacity through the business model framework. This research analyses absorptive capacity of 71 firms operating in a weak appropriability sector (open source). Using a mixed methods research setting, it models how companies create and strategically maintain their absorptive capacity. The contribution of this article is twofold. First, it shows that firms that claim interacting the most with communities have a high probability to have a low absorptive capacity. Conversely, firms that pretend interacting the least with their environment have a high probability to have a high absorptive capacity. Secondly, this research argues that firm absorptive capacity is mainly explained by the intention that motivate environment interaction.","PeriodicalId":229693,"journal":{"name":"Systèmes d'information & management","volume":"106 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128092687","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Generative mechanisms of projects related to Enterprise Systems use in Bureaucracies: An embedded case study in a French hospital","authors":"R. Ologeanu‐Taddei","doi":"10.3917/sim.193.0041","DOIUrl":"https://doi.org/10.3917/sim.193.0041","url":null,"abstract":"Bien que la litterature ait mis en evidence le fait que la bureaucratie peut etre un obstacle a la mise en œuvre et a l’utilisation des Systemes d’Entreprise (SE), le lien entre ces phenomenes n’a pas encore ete conceptualise. Cet article vise a examiner comment la bureaucratie intervient dans la realisation de projets lies a l’utilisation des SE. Nous repondons a cette question en utilisant le concept de mecanismes generatifs, qui nous permet de decortiquer le concept de bureaucratie et apprehender son influence sur les resultats de trois projets menes en lien avec l’usage des SE. Nous proposons une explication des resultats mitiges de ces projets dans un hopital francais en mettant l’accent sur le role de deux mecanismes generatifs et conflictuels, un mecanisme bureaucratique et un mecanisme de flexibilite. Ces mecanismes ont ete identifies a l’aide d’une etude de cas enchâssee qui porte a la fois sur l’actualisation du pouvoir causal d’une nouvelle entite organisationnelle et sur la combinaison de mecanismes et de conditions contextuelles menant a des resultats specifiques dans chaque projet. De plus, notre etude montre que ces projets ne sont pas lies au processus d’implementation et post-implementation d’un SE, l’usage du SE pouvant etre considere seulement comme un element interagissant avec d’autres evolutions organisationnelles, technologiques et environnementales. Nous suggerons de designer ces projets comme des ramifications de l’usage des SE. Des recherches futures pourraient approfondir la nature et les mecanismes de ce type de projets dans differentes formes organisationnelles.","PeriodicalId":229693,"journal":{"name":"Systèmes d'information & management","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125573581","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Symbolique et stratégies de déploiement des Technologies de l’Information","authors":"Régis Martineau, Christina Tsoni","doi":"10.3917/sim.194.0093","DOIUrl":"https://doi.org/10.3917/sim.194.0093","url":null,"abstract":"","PeriodicalId":229693,"journal":{"name":"Systèmes d'information & management","volume":"126 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126008647","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}