P. Bobko, Leanne M. Hirshfield, Lucca Eloy, Cara A. Spencer, Emily Doherty, Jack Driscoll, Hannah Obolsky
{"title":"Human-agent teaming and trust calibration: a theoretical framework, configurable testbed, empirical illustration, and implications for the development of adaptive systems","authors":"P. Bobko, Leanne M. Hirshfield, Lucca Eloy, Cara A. Spencer, Emily Doherty, Jack Driscoll, Hannah Obolsky","doi":"10.1080/1463922X.2022.2086644","DOIUrl":"https://doi.org/10.1080/1463922X.2022.2086644","url":null,"abstract":"Abstract Given new technologies and algorithmic capabilities, human-agent teaming (HAT) is expected to dominate environments where complex problems are solved by heterogenous teams. In such teams, trust calibration is key; i.e. humans and agents working symbiotically, with humans trusting and relying on agents as appropriate. In this paper, we focus on understanding trust-calibration in HATs. We propose a theoretical framework of calibrated trust in HATs. Next, we provide a configurable testbed designed to investigate calibrated trust in HATs. To demonstrate the flexible testbed and our framework, we conduct a study investigating hypotheses about agent transparency and reliability. Results align with research to date, supporting the notion that transparency results in calibrated trust. Further, high transparency yielded more positive affect and lower workload than low transparency. We also found that increased agent reliability resulted in higher trust in the agent, as well as more positive valence. This suggests that participants experienced more engagement with the task when the agent was reliable and presumably trustworthy. We also build on our framework and testbed to outline a research agenda for the assessment of human trust dynamics in HATs and the development of subsequent real-time, intelligent adaptive systems.","PeriodicalId":22852,"journal":{"name":"Theoretical Issues in Ergonomics Science","volume":"24 1","pages":"310 - 334"},"PeriodicalIF":1.6,"publicationDate":"2022-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45296567","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Adrielle Moraes Cazotti, T. Sato, R. S. Padula, C. Moriguchi
{"title":"Manuscript title: limited suitability for single item work ability to replace work ability index: a Brazilian cross-sectional study","authors":"Adrielle Moraes Cazotti, T. Sato, R. S. Padula, C. Moriguchi","doi":"10.1080/1463922X.2022.2090026","DOIUrl":"https://doi.org/10.1080/1463922X.2022.2090026","url":null,"abstract":"Abstract The Work Ability Index (WAI) evaluates how workers are at present and in the near future with respect to work demands, health, and mental resources. Since this questionnaire is time consuming, a single-item question (work ability score - WAS) has been used to replace the WAI. The aim of this study was to investigate the correlation between the work ability index (WAI) and WAS, adjusted by age, sex and occupation. Workers (N = 379) from different economic sectors answered a questionnaire addressing demographic information and the WAI. The data were analyzed using descriptive statistics, Spearman’s rank correlation coefficients and partial correlations. Moderate correlations were found between the WAI and WAS (rs=0,49). Stronger correlations were found between the WAI and other WAI Dimensions: Diagnosed Diseases, Work Demands and Work Loss (rs>0.60). The partial correlation results showed that the correlation between the WAI and WAS increased when adjusted by sex, age and occupation (r = 0.60), but remained lower than other coefficients. Therefore, we cannot recommend the use of WAS instead of the WAI for Brazilian workers according to the correlation found.","PeriodicalId":22852,"journal":{"name":"Theoretical Issues in Ergonomics Science","volume":"24 1","pages":"385 - 400"},"PeriodicalIF":1.6,"publicationDate":"2022-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44399596","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Saeid Yazdanirad, G. Pourtaghi, M. Raei, M. Ghasemi
{"title":"Development and validation of a tool for the comprehensive risk assessment of musculoskeletal disorders (CRAMUD) among employees of a steel industry","authors":"Saeid Yazdanirad, G. Pourtaghi, M. Raei, M. Ghasemi","doi":"10.1080/1463922X.2022.2086643","DOIUrl":"https://doi.org/10.1080/1463922X.2022.2086643","url":null,"abstract":"Abstract This study aimed to develop and validate a tool for the comprehensive risk assessment of musculoskeletal disorders (CRAMUD). In this cross-sectional study, 300 male workers participated. Data related to personal, psychosocial and physical items and musculoskeletal symptoms were gathered by a designed questionnaire and Cornell musculoskeletal discomfort questionnaire (CMDQ), respectively. Then, the effect coefficients of the items were computed for developing the CRAMUD equation. The total score of the CRAMUD tool was classified by receiver operator curves (ROCs), and it was validated by linear regression analysis. The values of the content validity ratio (CVR), content validity index (CVI) and Cronbach’s coefficient alpha (α) of the CRAMUD questionnaire with 38 items were calculated as 0.773, 0.934 and 0.940, respectively. The personal, psychosocial and physical items with the coefficients of 0.265, 0.175 and 0.478 had significant effects on the occurrence of musculoskeletal symptoms, respectively. The equation of the novel tool was written by these coefficients. The CRAMUD score was grouped into four levels by optimal cut-off points of 8.51, 11.03 and 15.31. This tool could predict 75% of variations of musculoskeletal symptoms. This tool can be exploited to accurately estimate the risk level of musculoskeletal symptoms in various jobs.","PeriodicalId":22852,"journal":{"name":"Theoretical Issues in Ergonomics Science","volume":"24 1","pages":"335 - 358"},"PeriodicalIF":1.6,"publicationDate":"2022-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41848434","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Anthony M. Gibson, August A. Capiola, Gene M. Alarcon, Michael A. Lee, Sarah A. Jessup, Izz Aldin Hamdan
{"title":"Construction and validation of an updated perfect automation schema (uPAS) scale","authors":"Anthony M. Gibson, August A. Capiola, Gene M. Alarcon, Michael A. Lee, Sarah A. Jessup, Izz Aldin Hamdan","doi":"10.1080/1463922X.2022.2081375","DOIUrl":"https://doi.org/10.1080/1463922X.2022.2081375","url":null,"abstract":"Abstract The perfect automation schema is described as a representation people hold regarding the performance of automated systems, comprising initial high expectations for automated systems’ performance and low forgiveness after automated systems fail. Merritt, Unnerstall, Lee, and Huber have created a self-report measure of perfect automation schema comprising the two aforementioned factors, but this measure has demonstrated poor internal consistency estimates. In the present research, we created an updated perfect automation schema (uPAS) scale that showed acceptable reliability and validity estimates. In Study 1, we generated items that described both factors of perfect automation schema and conducted an exploratory factor analysis. In Study 2, we conducted a confirmatory factor analysis to confirm the uPAS scale composition and examined the scale’s convergent, discriminant, and criterion validity. We found acceptable reliability estimates for the new scale across both studies. In Study 2, however, we found the uPAS scale factors and the factors from Merritt and colleagues’ scale showed similar criterion validity across three trust-related criteria (trustworthiness perceptions, reliance intentions, and use endorsement). We conclude by offering a reliable uPAS scale to assess the perfect automation schema, which showed comparable criterion-related validity to Merritt and colleagues’ scale.","PeriodicalId":22852,"journal":{"name":"Theoretical Issues in Ergonomics Science","volume":"24 1","pages":"241 - 266"},"PeriodicalIF":1.6,"publicationDate":"2022-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43049322","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"2SAFE: a health belief model-integrated framework for participatory ergonomics","authors":"Zhenyu Zhang, Ken-Yu Lin, Jia-Hua Lin","doi":"10.1080/1463922X.2022.2083716","DOIUrl":"https://doi.org/10.1080/1463922X.2022.2083716","url":null,"abstract":"Abstract Initiating ergonomics interventions in a business environment requires changes in the behaviour of relevant actors. When participating in an intervention, researchers need to collect and share information with practitioners to help them make better behaviour-related decisions. This paper describes the five-step 2SAFE (Surveillance, Screening, Assessment, Framing, and Evaluation) planning framework, which can be used to guide research-practice collaboration in participatory ergonomics programmes. This framework combines the understanding of work-related musculoskeletal disorders with the principles of the health belief model. This theoretical synthesis empowers the framework to address the following critical challenges: (1) how to make data collection processes attuned to the nature of ergonomic injuries; and (2) how to transform the data collected into immediately usable information for practitioners to change their behaviours. The framework is interdisciplinary and can facilitate transfer of knowledge between ergonomics and health behaviour science. The framework can enhance the ability of researchers to collaborate with practitioners and bring participatory ergonomics programmes closer to success. In the long term, we hope that this framework can lead to more high-quality interventions that are able to prevent work-related musculoskeletal disorders in various industrial settings.","PeriodicalId":22852,"journal":{"name":"Theoretical Issues in Ergonomics Science","volume":"24 1","pages":"281 - 298"},"PeriodicalIF":1.6,"publicationDate":"2022-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45234247","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The frequency of facial muscles engaged in expressing emotions in people with visual disabilities via cloud-based video communication","authors":"H. N. Kim","doi":"10.1080/1463922X.2022.2081374","DOIUrl":"https://doi.org/10.1080/1463922X.2022.2081374","url":null,"abstract":"Abstract As technology is advancing quickly, and various assistive technology applications are introduced to users with visual disabilities, many people with visual disabilities use smartphones and cloud-based video communication platforms such as Zoom. This study aims at advancing knowledge of how people with visual disabilities visualize voluntary emotions via facial expressions, especially in online contexts. A convenience sample of 28 participants with visual disabilities were observed as to how they show voluntary facial expressions via Zoom. The facial expressions were coded using the Facial Action Coding System (FACS) Action Units (AU). Individual differences were found in the frequency of facial action units, which were influenced by the participants’ visual acuity levels (i.e., visual impairment and blindness) and emotion characteristics (i.e., positive/negative valence and high/low arousal levels). The research findings are anticipated to be widely beneficial to many researchers and professionals in the field of facial expressions of emotions, such as facial recognition systems and emotion sensing technologies. Relevance to human factors/ergonomics theoryThis study advanced knowledge of facial muscle engagements while people with visual disabilities visualize their emotions via facial expressions, especially in online contexts. The advanced understanding would contribute to building a fundamental knowledge foundation, ultimately applicable to universal designs of emotion technology that can read users’ facial expressions to customize services with the focus on adequately accommodating the users’ emotional needs (e.g., ambient intelligence) regardless of users’ visual ability/disability.","PeriodicalId":22852,"journal":{"name":"Theoretical Issues in Ergonomics Science","volume":"24 1","pages":"267 - 280"},"PeriodicalIF":1.6,"publicationDate":"2022-05-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47766912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The effect of applied effort on MATB-II performance","authors":"Denys Bulikhov, S. Landry","doi":"10.1080/1463922X.2022.2079155","DOIUrl":"https://doi.org/10.1080/1463922X.2022.2079155","url":null,"abstract":"Abstract Some of the variability found in measures of mental workload (see e.g. Singleton, Fox, and Whitfield 1973; Wierwille and Connor 1983; Steelman, McCarley, and Wickens 2011; Casner and Gore 2010) may be due to the effort applied to the task by participants, rather than by the independent variable of interest. If true, capturing and removing the variation due to ‘applied effort’ could improve the ability of studies to detect effects of interest. While introducing participants to two sub-tasks derived from Multi-Attribute Task Battery II (Santiago-Espada et al. 2011), the study investigated the influence of applied effort on MATB-II performance measures while holding other effects constant. Two groups of participants each completed easy and hard trials of MATB-II-derived sub-tasks. Treatment group of participants was offered an additional reward if they achieved a sufficiently high performance. The treatment group performed better by just under 4% in both easy and hard trials which provides a suggestion about the size of the effect of applied effort in this study. Measuring or controlling for applied effort can improve the ability of researchers to determine the effects of interventions on workload measures by reducing the amount of variability that is captured as error.","PeriodicalId":22852,"journal":{"name":"Theoretical Issues in Ergonomics Science","volume":"24 1","pages":"233 - 240"},"PeriodicalIF":1.6,"publicationDate":"2022-05-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"59868684","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Did Tools Create Humans?","authors":"J. Navarro, P. Hancock","doi":"10.1080/1463922X.2022.2076954","DOIUrl":"https://doi.org/10.1080/1463922X.2022.2076954","url":null,"abstract":"Abstract The conception and creation of tools, their design, refinements and uses are traditionally viewed as being direct elaborations of inherent human capabilities. Here, we offer an alternative to this traditional perspective. Using a tool to complete any given task serves to change that task which, in turn, impacts and alters the tools’ user via the performance of current and subsequent tasks. Moreover, as each task evolves, humans have come to shape additional tools to respond accordingly. These ever-increasing complexifications then serve to stimulate expansion in inherent human cognitive capabilities themselves. Here, we do not view humans as the initial creators of tools. Rather, the a priori presence of tools in the ambient environment explains, ab initio, why the species homo sapiens has evolved in the way that history records. We thus propose that tools create humans. The subsequent symbiosis between humans and those tools, portrayed as a cumulative spiral structure, serves to frame this evolution of elaborative technologies that have been used across time to achieve socially desired objectives. From our premise, we envision evident lines of progress that can be anticipated for the future of this human-tool dyad.","PeriodicalId":22852,"journal":{"name":"Theoretical Issues in Ergonomics Science","volume":"24 1","pages":"206 - 232"},"PeriodicalIF":1.6,"publicationDate":"2022-05-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49312045","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Matthew J Price, Miguel Valderrábano, Sarah Zimmerman, Daniel J Friedman, Saibal Kar, Jeptha P Curtis, Frederick A Masoudi, James V Freeman
{"title":"Periprocedural Pericardial Effusion Complicating Transcatheter Left Atrial Appendage Occlusion: A Report From the NCDR LAAO Registry.","authors":"Matthew J Price, Miguel Valderrábano, Sarah Zimmerman, Daniel J Friedman, Saibal Kar, Jeptha P Curtis, Frederick A Masoudi, James V Freeman","doi":"10.1161/CIRCINTERVENTIONS.121.011718","DOIUrl":"10.1161/CIRCINTERVENTIONS.121.011718","url":null,"abstract":"<p><strong>Background: </strong>Pericardial effusion (PE) is a potential complication of transcatheter left atrial appendage occlusion. The objective of this study was to investigate the incidence, associated characteristics, and outcomes of PE following left atrial appendage occlusion.</p><p><strong>Methods: </strong>Patients in the NCDR LAAO Registry who underwent a Watchman procedure between January 1, 2016 and December 31, 2019 were included. The primary outcome was in-hospital PE requiring intervention (percutaneous drainage or surgery). Odds ratios (ORs) were calculated for adverse event rates associated with PE.</p><p><strong>Results: </strong>The study population consisted of 65 355 patients. The mean patient age was 76.2±8.1 years, and the mean CHA<sub>2</sub>DS<sub>2</sub>-VASc score was 4.6±1.5. PE occurred in 881 patients (1.35%). Clinical variables independently associated with PE included older age, female sex, left ventricular function, paroxysmal atrial fibrillation, prior bleeding, lower serum albumin, and preprocedural dual antiplatelet therapy; procedural variables included number of delivery sheaths used, sinus rhythm during the procedure, and moderate sedation rather than general anesthesia. PE was associated with increased risk of in-hospital stroke (OR, 6.58 [95% CI, 3.32-13.06]; <i>P</i><0.0001), death (OR, 56.88 [95% CI, 39.79-81.32]; <i>P</i><0.0001), and the composite of death, stroke, or systemic embolism (OR, 28.64 [95% CI, 21.24-38.61]; <i>P</i><0.0001). PE during the index hospitalization was associated with increased risk of death (OR, 3.52 [95% CI, 2.23-5.54]; <i>P</i><0.0001) and the composite of death, stroke, or systemic embolism (OR, 3.42 [95% CI, 2.31-5.07]; <i>P</i><0.0001) between discharge and 45-day follow-up.</p><p><strong>Conclusions: </strong>In-hospital PE during transcatheter left atrial appendage occlusion is infrequent but associated with a substantially higher risk of adverse events, including in-hospital and early postdischarge mortality. Strategies to minimize PE are critical to improve the risk-benefit ratio for this therapy.</p>","PeriodicalId":22852,"journal":{"name":"Theoretical Issues in Ergonomics Science","volume":"10 1","pages":"e011718"},"PeriodicalIF":1.4,"publicationDate":"2022-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9132377/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81894760","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Machining the mind to mind the machine","authors":"P. Hancock","doi":"10.1080/1463922X.2022.2062067","DOIUrl":"https://doi.org/10.1080/1463922X.2022.2062067","url":null,"abstract":"Abstract Ergonomics is identified as that discipline which is most particularly focused upon the “laws of work’. Indeed, this is the etymological origins from which the name of the science is derived. In consequence, any future consideration of such an area of research endeavor must constantly re-examine and re-evaluate what is meant by the term ‘work’. The present article, that features an individual perspective, attacks this challenge through a prospective vision of what work may come. This vision of ‘futurework’ proves to be a rather bleak one. For, as is explained, the driving economic forces emphasize and embrace the greater utility of automated, and now growing autonomous systems, to accomplish the tasks which connote work. Often cast in opposition to the efficiency/profit imperative are those social forces for which human-centered endeavors, such as Ergonomics, advocate. Optimistic perspectives seek to harmonize these conflicting forces and envisage a form of harmonious cooperation between humans and machines of increasing ‘intelligence’ and capability. The current work explores and evaluates why that positive narrative is unlikely to represent the actuality of coming events, at least within the foreseeable future.","PeriodicalId":22852,"journal":{"name":"Theoretical Issues in Ergonomics Science","volume":"24 1","pages":"111 - 128"},"PeriodicalIF":1.6,"publicationDate":"2022-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44739136","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}