Journal of Secretary and Business Administration最新文献_第2页

The Effect of Training on Employees’ Performance 培训对员工绩效的影响

Journal of Secretary and Business Administration Pub Date : 2018-08-29 DOI: 10.31104/JSAB.V2I2.49

Linda Maharani, Ida Nurnida

引用次数: 8

Opportunity Analysis of Construction Retail Business Using Approach Value Proposition 基于价值主张方法的建筑零售业务机会分析

Journal of Secretary and Business Administration Pub Date : 2018-08-29 DOI: 10.31104/JSAB.V2I2.50

M. S. Utama, Kristina Sisilia

{"title":"Opportunity Analysis of Construction Retail Business Using Approach Value Proposition","authors":"M. S. Utama, Kristina Sisilia","doi":"10.31104/JSAB.V2I2.50","DOIUrl":"https://doi.org/10.31104/JSAB.V2I2.50","url":null,"abstract":"\u0000The aims of this research are to find out the proposition value for Sumber Rizqie Abadi’s (SRA) customers, to find out the customer’s perceptions and expectations, to find out the result of value adjustment with customer’s perceptions, and to find out the value proposition’s role for SRA. This research is descriptive with qualitative approach. The techniques of collecting data are interview, observation, and documentation. This study implements design canvas value proposition taken from Alexander Osterwalder and Yves Pigneur to determine value proposition. This has the purpose to show the adjustment between value map from SRA and customer profile from SRA’s segment. Therefore, the result of the adjustment is able to reduce the gap from SRA’s value and customer perceptions value map as SRA’s area have three parts namely products and services, gain creator, and pain relievers. Meanwhile, the customer profile as the costumer’s area also has three parts, specifically jobs, gains, and pains. The results indicated that there are some gaps between the customer’s perceptions and SRA’s value. The gaps among others, the product quality same as the specification, the completeness of goods, supplying the industry needs, saving the money for building a dwelling, delivering the products to customers, and the products just available in SRA. \u0000","PeriodicalId":225190,"journal":{"name":"Journal of Secretary and Business Administration","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126996797","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Influence of Empowering RT/ RW and Village Performance towards Society Service Satisfaction Using Partial Least Squares-Sem Analysis Approach 基于偏最小二乘-扫描电镜分析方法的赋权RT/ RW和村庄绩效对社会服务满意度的影响

Journal of Secretary and Business Administration Pub Date : 2018-08-29 DOI: 10.31104/jsab.v2i2.65

Darul Wiyono

{"title":"The Influence of Empowering RT/ RW and Village Performance towards Society Service Satisfaction Using Partial Least Squares-Sem Analysis Approach","authors":"Darul Wiyono","doi":"10.31104/jsab.v2i2.65","DOIUrl":"https://doi.org/10.31104/jsab.v2i2.65","url":null,"abstract":"\u0000Quality of public service is one of the criteria that can be used as a tool to measure the success of good governance in carrying out its duties. On the contrary, the public satisfaction with the service given by the apparatus has influenced the empowerment policy and the performance of the administrative village itself. It means that the level of community satisfaction has an impact on the empowerment of community groups and neighborhood groups (known as RT/RW) and village apparatus performance in carrying out its duties and functions in West Bandung Regency government. This research aims to determine the influence of: (1) Empowerment of RT/RW apparatus (X1), (2) Village apparatus performance (X2), (3) Satisfaction of public service (X3) on Community service satisfaction (Y). This research categorized as a descriptive research applying the explanatory survey method and structural equation model (SEM) with partial least square (PLS) alternative technique equipped Smart PLS 3.0 software to test the hypothesis. The results suggest that the empowerment of RT/RW apparatus and village apparatus performance is an important factor in the satisfaction of public services. In other words, the satisfaction of public service cannot be separated from the empowerment of RT/RW and village apparatus performances, either partially or wholly. \u0000","PeriodicalId":225190,"journal":{"name":"Journal of Secretary and Business Administration","volume":"211 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131510999","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Comparative Analysis of Cryptocurrency in Forms of Bitcoin, Stock, and Gold as Alternative Investment Portfolio in 2014 – 2017 2014 - 2017年比特币、股票和黄金作为另类投资组合形式的加密货币比较分析

Journal of Secretary and Business Administration Pub Date : 2018-08-29 DOI: 10.31104/JSAB.V2I2.58

Radinka Dynand Mahessara, B. R. Kartawinata

引用次数: 12

Factors (Benefits, Trust, Self-Efficacy, Ease of Use, Security) Affecting Consumer’s Perception on E-Money in Indonesia 影响印尼消费者对电子货币认知的因素(利益、信任、自我效能、易用性、安全性)

Journal of Secretary and Business Administration Pub Date : 2018-08-29 DOI: 10.31104/JSAB.V2I2.60

Dinna Fatmy Pratiwi, C. Dewi

{"title":"Factors (Benefits, Trust, Self-Efficacy, Ease of Use, Security) Affecting Consumer’s Perception on E-Money in Indonesia","authors":"Dinna Fatmy Pratiwi, C. Dewi","doi":"10.31104/JSAB.V2I2.60","DOIUrl":"https://doi.org/10.31104/JSAB.V2I2.60","url":null,"abstract":"\u0000This research based on the developments of technology on payment system which replaced the use of cash as a medium of exchange into the non-cash system. The use of e-money as a non-cash system was made to actualize less cash society by the increase of the use of instrument and non-cash channel. However, the government had made a rule by required various costs to use e-money. As the used of e-money seemed forced by a rule, therefore, costumers might have a bad perception toward it. Hence, this research made to know the factors that affected costumers’ perception toward e-money in Indonesia. The method used in this research was quantitative method with type of descriptive and causal research. The variables used in this research are benefits (X1), trust (X2), self-efficacy (X3), ease of use (X4), security (X5), and consumers’ perception (Y). The samples are 400 respondents and using the technique of non-probability sampling which covered purposive sampling and snowball sampling. The data analysis was using multiple linear regressions. The research showed that the factor of self-efficacy and security in partial didn’t significantly affect the consumers’ perception toward e-money in Indonesia, while the factors that significantly affected partially are factors of benefits, ease of use, and trust. However, simultaneously, all factors of Benefits (X1), Trust (X2), Self-efficacy (X3), Ease of Use (X4), and Security (X5) significantly affected consumers’ perception (Y) toward e-money in Indonesia. \u0000","PeriodicalId":225190,"journal":{"name":"Journal of Secretary and Business Administration","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128347219","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2