{"title":"A General Self-Adaptive Reputation System Based on the Kalman Feedback","authors":"Huan Zhou, Xiaofeng Wang, Jinshu Su","doi":"10.1109/ICSS.2013.28","DOIUrl":"https://doi.org/10.1109/ICSS.2013.28","url":null,"abstract":"With the rapid development of the web services, e-commerce and social network applications, a robust reputation system to establish trustworthiness between mutually unknown entities is becoming increasingly important. This paper proposes a general self-adaptive reputation model, which uses the weight factor of each feedback to inherently support the defense of fake feedbacks. Moreover, we design a reputation system by using the improved Kalman Filter based on the factor of weight. With this method, we can not only get an accurate prediction for the service provider, but also resist malicious feedback attacks. Our reputation system is proved to be more robust and accurate compared with the traditional methods in the simulation and experiment.","PeriodicalId":213782,"journal":{"name":"2013 International Conference on Service Sciences (ICSS)","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117198832","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Research of Core Metadata for Seafloor Observatory Network","authors":"Xiu Li, Liping Gao, Z. Guo, Jin Yu","doi":"10.1109/ICSS.2013.58","DOIUrl":"https://doi.org/10.1109/ICSS.2013.58","url":null,"abstract":"Core metadata for seafloor observatory network is the important basis for seafloor observatory data directory, which is supposed to run in the undersea observatory network system. It is also an important way to make data of ocean shared in the marine information construction of China. The paper analyzes the content of related metadata and standards at home and abroad. Combined with the features of the seafloor observatory data, based on defining principles and requirements of core metadata for seafloor observatory network, content of core metadata for seafloor observatory is determined. This paper provides the core metadata structure design using the Universal Modeling language (UML). The detail definitions of core metadata elements are given in data dictionary.","PeriodicalId":213782,"journal":{"name":"2013 International Conference on Service Sciences (ICSS)","volume":"80 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125971247","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Study of Tourism Destination Official Microblog Marketing Based on Content Analysis","authors":"Huang Liuying, Xie Liqiong","doi":"10.1109/ICSS.2013.49","DOIUrl":"https://doi.org/10.1109/ICSS.2013.49","url":null,"abstract":"As a newly born social media, microblog not only help tourist to make travel decision and share experience, but also play a great role in providing public service and promoting tourism destination. Although microblog has become mainstreams promotion channel for tourism destination, its marketing effect varied greatly, thus making it a topic for this paper. The research firstly selects several typical tourism destination microblog samples. And then integrating the results of content analysis, the paper put forward and revised the Tourism Destination Microblog Content System through literature review and expert consulting. Finally, based on tourist's cognitive and interest characteristics, this paper draw a conclusion on optimizing microblog's marketing effect from five aspects.","PeriodicalId":213782,"journal":{"name":"2013 International Conference on Service Sciences (ICSS)","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130097266","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Dynamic Evolution Analysis of ITIO Based on Transport Flexibility and Limited Rationality","authors":"Fuchang Li","doi":"10.1109/ICSS.2013.54","DOIUrl":"https://doi.org/10.1109/ICSS.2013.54","url":null,"abstract":"One of the most common problems in supply chain management is minimizing transportation and inventory costs. Inventory and transportation are the two main components of logistical costs, which account for the majority of an enterprise's logistical expenses. Inventory-Transportation Integrated Optimization (ITIO) is concerned with the distribution of a single product from a single facility (depot) to a set of geographically dispersed customers over a given planning horizon. In this paper, we develop degenerative earning matrixes under bounded rationality in accordance with the characteristics of an ITIO problem in a \"many to many\" distribution system, gain replicator dynamics of the two sides and solve the ESS. First, we describe the problem of ITIO. Second, this paper presents the ITIO model which considers the transport flexibility. Third, we analyze the replicator dynamics and evolutionary stability analysis of ITIO. Forth, this paper gives computational results to validate the thesis conclusions. And then concludes the paper with some remarks. This study concluded that the choices of retailers with bounded rationality depend on the choices of suppliers with perfect rationality. The conclusion states that the ESS of a retailer with bounded rationality and imperfect information is the same as a retailer with perfect rationality and perfect information.","PeriodicalId":213782,"journal":{"name":"2013 International Conference on Service Sciences (ICSS)","volume":"365 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133902945","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Service Innovation Research in the World: A Bibliometric Analysis","authors":"M. Siddike, Y. Kohda","doi":"10.1109/ICSS.2013.15","DOIUrl":"https://doi.org/10.1109/ICSS.2013.15","url":null,"abstract":"The purpose of the study is to find out the growth and development of research productivity in service innovation (SI) in the world during the period of 2001-2011. Firstly, we explore the overall growth of SI research, and then investigate cross-country comparisons in its research performances, with the focus on the world share, relative research effort, impact and quality of top ten productive countries. Furthermore, we develop productive institution index, productive author index and productive journal index in the field of SI. The data was retrieved using Web of Science (WOS) database. The cross-country comparisons show that USA is the leading country and has the biggest world share of SI research.","PeriodicalId":213782,"journal":{"name":"2013 International Conference on Service Sciences (ICSS)","volume":"89 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133224086","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"WSCN: Web Service Composition Based on Complex Networks","authors":"Jiaxing Shang, Lianchen Liu, Cheng Wu","doi":"10.1109/ICSS.2013.29","DOIUrl":"https://doi.org/10.1109/ICSS.2013.29","url":null,"abstract":"Currently the research of service science mainly focuses on the composition of distributed and heterogeneous Web services. Most of the approaches proposed to tackle this problem are based on cross-platform workflow and AI planning. However, until very recently, little attention is paid to the approaches based on complex networks. In the era of Big Data, Web services are created and updated in a fast way and their relationships are becoming more complicated. Therefore, studying the basic characteristics of services networks based on complex network theory will be meaningful. In this paper, we propose a framework to model the services network as a directed complex network, in which nodes represent the atomic Web services and the data communicated between them while edges represent the dependent relationship between data and service nodes. Based on the modeled network, we further apply graph search algorithms to solve the problem of Web services composition. Experimental results are given to validate the flexibility and efficiency of our framework.","PeriodicalId":213782,"journal":{"name":"2013 International Conference on Service Sciences (ICSS)","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115119268","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Service Ecosystem Evolution and Controlling: A Research Framework for the Effects of Dynamic Services","authors":"Yi Liu, Yushun Fan, Keman Huang","doi":"10.1109/ICSS.2013.16","DOIUrl":"https://doi.org/10.1109/ICSS.2013.16","url":null,"abstract":"The correlations between services, service vendors and service platform, as well as environmental factors weave the service system into a complex ecosystem. Dynamic factors introduce continuous co-revolution to the system. Seeing the dynamic mechanism of service ecosystem is the premise of reforming and controlling the system. A research framework is proposed in this paper, which is built to explore what are the changes of services, which indicators can be used to evaluate the effects and how the dynamic factors are spread. We clarify the definition as well as structure of service ecosystem based on recent work. Then a stereo network model for service ecosystem is built. Also, the usual dynamic activities of services are presented and discussed, and then the most crucial indicators of service ecosystem are summarized. Finally, a research framework is built, and the relevancy of the dynamic activities, correlations and indicators is given.","PeriodicalId":213782,"journal":{"name":"2013 International Conference on Service Sciences (ICSS)","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128228745","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Complex Network-Oriented Analysis on Business Service Ecosystem","authors":"Yihang Luo, Yushun Fan","doi":"10.1109/ICSS.2013.21","DOIUrl":"https://doi.org/10.1109/ICSS.2013.21","url":null,"abstract":"Service-oriented approach has changed the pattern of providing products and services in business area. Through supply chain on the online platform, many business entities (consumers and providers) can now make business transactions in a more extensive and convenient way. As huge business entities and their complex correlations exist and evolve continuously, this system is regarded as Business Service Ecosystem (BSE). It is critical to discern BSE's topology structure and evolution rule, to support its management. In this paper, first, business correlation model and key features of BSE are investigated; then, a Complex Network-oriented Analysis Framework (CNOAF) is proposed, which aims to solve the above problem, and a Time-based Correlation Bipartite Graph is established as the core model to deal with correlation; finally, an empirical study of marine logistic service indicates the effectiveness of CNOAF, and several valuable insights are obtained for its development.","PeriodicalId":213782,"journal":{"name":"2013 International Conference on Service Sciences (ICSS)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129137867","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"User-Driven Service Innovation in a Smarter City Living Lab","authors":"S. Vicini, S. Bellini, A. Sanna","doi":"10.1109/ICSS.2013.35","DOIUrl":"https://doi.org/10.1109/ICSS.2013.35","url":null,"abstract":"This paper presents the case for San Raffaele Scientific Institute's (FCSR) City of the Future Living Lab in Milan as both a virtual and real research environment and community, through which to explore and discuss how a Co-Creation methodology in a Living Lab setting can be applied to the innovation of services and the potential of Internet of Things technologies in this process. The paper is explorative and induced from an ongoing development and practical implementation of the Living Lab in FCSR. The paper presents an overview of the methodology and tools implemented in all the phases of the Co-Creation process and presents the case of Living Labs as user- driven open innovation ecosystems for services for future Smarter Cities.","PeriodicalId":213782,"journal":{"name":"2013 International Conference on Service Sciences (ICSS)","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127017454","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Empirical study on the Relation between Customer Experience and Behavioral Intentions","authors":"Yanjiao Zhou, D. Mu","doi":"10.1109/ICSS.2013.41","DOIUrl":"https://doi.org/10.1109/ICSS.2013.41","url":null,"abstract":"Theme hotel is the outcome of furious competition in hotel market while Tibetan culture theme hotel is a new branch of it. This paper intends to explore the relationship between customer experience and behavioral intentions in Tibetan cultural hotel with 222 valid questionnaires collected in Tibet. The result shows that customer experience has positive effect on customer behavioral intensions. And the AMOS17.0 test also indicates that the positive effect has been fully mediated by the perceived value of the customers in Tibetan cultural theme hotels. According to the conclusions, this research provides some suggestions and managerial implications for Tibetan cultural theme hotels.","PeriodicalId":213782,"journal":{"name":"2013 International Conference on Service Sciences (ICSS)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127710206","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}