Complex Network-Oriented Analysis on Business Service Ecosystem

Abstract

Service-oriented approach has changed the pattern of providing products and services in business area. Through supply chain on the online platform, many business entities (consumers and providers) can now make business transactions in a more extensive and convenient way. As huge business entities and their complex correlations exist and evolve continuously, this system is regarded as Business Service Ecosystem (BSE). It is critical to discern BSE's topology structure and evolution rule, to support its management. In this paper, first, business correlation model and key features of BSE are investigated; then, a Complex Network-oriented Analysis Framework (CNOAF) is proposed, which aims to solve the above problem, and a Time-based Correlation Bipartite Graph is established as the core model to deal with correlation; finally, an empirical study of marine logistic service indicates the effectiveness of CNOAF, and several valuable insights are obtained for its development.