Scope: Contemporary Research Topics (Flexible Learning 4)最新文献

Developing the focus of a human resources catalyst 发展人力资源催化剂的重点

Scope: Contemporary Research Topics (Flexible Learning 4) Pub Date : 1900-01-01 DOI: 10.34074/scop.5004003

C. McKirdy

引用次数: 0

Communication and customer retention: A case of an accounting organisation 沟通和客户保留:一个会计组织的案例

Scope: Contemporary Research Topics (Flexible Learning 4) Pub Date : 1900-01-01 DOI: 10.34074/scop.5004014

LeWen Tran, Ehtasham Ghauri

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Exploring Strategies for effective experiences for education and industry 探索为教育和行业提供有效经验的策略

Scope: Contemporary Research Topics (Flexible Learning 4) Pub Date : 1900-01-01 DOI: 10.34074/scop.5004004

Lesley Gill

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Moving onboarding from static to strategic 从静态入职到战略入职

Scope: Contemporary Research Topics (Flexible Learning 4) Pub Date : 1900-01-01 DOI: 10.34074/scop.5004008

Hannah Frederich

{"title":"Moving onboarding from static to strategic","authors":"Hannah Frederich","doi":"10.34074/scop.5004008","DOIUrl":"https://doi.org/10.34074/scop.5004008","url":null,"abstract":"The author conducted a research project as part of the requirement for completing the Bachelor of Applied Management, in the School of Business, Otago Polytechnic. The main objective of this project was to identify how onboarding was currently planned and implemented at the host organisation at the focus of the research, what the challenges and risks relating to onboarding were at the organisation, if the current onboarding process aligned with best practice, and what the required developmental items of onboarding were to ensure greater efficiency, engagement, and sustainability. The author applied multiple methods of data collection which included online surveys of recently onboarded employees, semi-structured interviews of hiring managers and documentation analysis. Findings were analysed and evaluated against onboarding best practice and existing theories which produced the following themes: onboarding process, onboarding best practice and business benefit. The main findings were the lack of consistency in the current onboarding process, with timeframe, consistency of delivery, communication of expectations regarding organisational goals and job role, as well as following up on progress being identified as areas for improvement to ensure the organisation was maintaining best practice, sustainability and full engagement of employees. Based on these areas of improvement, recommendations were provided to the organisation to improve the consistency of the delivery through extending the time frame of the current process and implementing, monitoring and evaluating performance metrics during early employment. Further research into how to implement technology to drive the onboarding process was also identified. This article highlights the importance of having a formal onboarding programme in place and the effects that implementing technological solutions has on engagement and retention when managed successfully.","PeriodicalId":203810,"journal":{"name":"Scope: Contemporary Research Topics (Flexible Learning 4)","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131902731","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Keeping it real in changing times: Pragmatic strategies to sustain empathy 在变化的时代保持真实:维持同理心的实用策略

Scope: Contemporary Research Topics (Flexible Learning 4) Pub Date : 1900-01-01 DOI: 10.34074/scop.5004006

M. Schaddelee, S. Turner, Lesley Gill

{"title":"Keeping it real in changing times: Pragmatic strategies to sustain empathy","authors":"M. Schaddelee, S. Turner, Lesley Gill","doi":"10.34074/scop.5004006","DOIUrl":"https://doi.org/10.34074/scop.5004006","url":null,"abstract":"Empathy is still a frequently disputed component when it comes to leadership and in particular in relation to being able to take decisive action in times of change (Marques, 2015). After a mass shooting in two mosques in Christchurch in 2019, New Zealand’s Prime Minister Jacinda Adern received international praise for her empathic leadership combined with the ability to take concrete actions related to gun control (Salam, 2019). Our research interest was initially sparked by findings in earlier research related to emotional intelligence (EI), which pointed to the value of the role of empathy for workers at all levels, and therefore the value of empathy training and development in the workplace. To follow up, interviews were undertaken in early 2017 with a mix of empathy trainers and managers of organisations where empathy is signalled as a key skill. The purpose of the inquiry was to mine their perspectives of empathy training and discover emerging themes of empathy in the workplace, identify relevant components that contribute to developing empathy skills and develop models that elucidate optimal ways for developing one’s empathy. The need for developing these skills ignited further interest in finding out more about how empathy is developed based on the assumption that empathy can be learned (Gill, Schaddelee, Ramsey, Turner & Naylor, 2018; Gill, 2015).","PeriodicalId":203810,"journal":{"name":"Scope: Contemporary Research Topics (Flexible Learning 4)","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134154777","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Change and the climate crisis: Aligning urgency and agency 变化和气候危机:协调紧迫性和机构

Scope: Contemporary Research Topics (Flexible Learning 4) Pub Date : 1900-01-01 DOI: 10.34074/scop.5004009

Peter Bruce-Iri

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Internet of things as a business strategy 将物联网作为商业战略

Scope: Contemporary Research Topics (Flexible Learning 4) Pub Date : 1900-01-01 DOI: 10.34074/scop.5004012

Neville Auton

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12 years til breach 12年后才决裂

Scope: Contemporary Research Topics (Flexible Learning 4) Pub Date : 1900-01-01 DOI: 10.34074/scop.5004002

P. McKinlay

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What strategies can be implemented to best meet the needs of an ageing workforce? 推行什么策略，才能最有效地应付劳动力老化的需要?

Scope: Contemporary Research Topics (Flexible Learning 4) Pub Date : 1900-01-01 DOI: 10.34074/scop.50040010

T. Benfield

引用次数: 0

Changing needs of Chinese visitor selection of accommodation in New Zealand 中国游客在新西兰住宿选择需求的变化

Scope: Contemporary Research Topics (Flexible Learning 4) Pub Date : 1900-01-01 DOI: 10.34074/scop.5004005

Rachel Byars

引用次数: 0