Organizational Communication eJournal最新文献

{"title":"The Impact of Internal Communication in Organizational Management","authors":"Maria Daniela Pipas, Camelia-Lucia Bakri","doi":"10.2139/ssrn.3434075","DOIUrl":"https://doi.org/10.2139/ssrn.3434075","url":null,"abstract":"Modern society represents a set of organizations. Almost all aspects of human existence are regulated, assisted or facilitated by an organization or another. Almost all people are part of the structures and processes of a type of organization, be it family, school, government, church, business or club. According to a simple definition, an organization is the combination and use of human, financial and material resources to achieve objectives. The organization is a social system composed of activities that brings together human and material resources, through which the objective for which it was created is achieved: products, works, services appropriate to social order. The organization is not defined only by its products and/or services, but also by the manager's ability to communicate with employees and the management team. All activities related to the organization are mediated by communication, so communication is a key element in the organizational processes, interfering with their success or failure. Communication is one of the most important organizational activities. Fundamentally, human relations grow out of communication and the functioning and survival of organizations is based on effective relationships between individuals and groups. Moreover, organizational capabilities are adopted and developed through intense social and communication processes. Internal communication, seen as a set of procedures and organized communication exchanges, participates in the construction of numerous definitions of problematic situations underlying the understanding and behavior of employees. Every organization has its moments of glory and decay in functional and communicative terms. It is very easy to go from an effective communication situation to a poor one, given the multitude of factors that can disrupt the flow of information and communication of a group or of an organization. Like any activity that takes place within the organization, communication must have a planned dimension; it cannot be done randomly, but requires a plan, a strategy, rules and procedures. In other words, communication must be institutionalized and incorporated into the strategic plan of the organization. Communication is specific to each organization; each organization has its own communication system based on the profile, size and especially the organizational culture.","PeriodicalId":202820,"journal":{"name":"Organizational Communication eJournal","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128788088","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Performance Appraisal and the Quality of Working Life","authors":"Xhavit Islami, Vjosa Islami","doi":"10.15421/191902","DOIUrl":"https://doi.org/10.15421/191902","url":null,"abstract":"Purpose – to identify the relationship between performance appraisal and quality of working life. Explicitly, investigate the effects of firms’ performance appraisal on quality of working life (QWL). \u0000Design/Method/Approach. The study is based on the three businesses data operating in the Republic of Kosovo with ninety-seven (n=97) individual respondents (employees). The study’s questionnaires of the study were prepared, the responses obtained, the econometric model was constructed to empirically test this relationship, and the questionnaires data were processed by the IBM SPSS v.25.0 program as a tool to provide the statistic findings. Results and proposals are brought forward by the matched t-test, independent t-test sample, ANOVA, and regression, which were applied for testing hypotheses. \u0000Findings. Econometric results suggested that applying performance appraisal in the correct way and for appropriate goals, improves job satisfaction, employees’ satisfaction, motivation to employees, and as a result the quality of working life. \u0000Theoretical implications. The theoretical significance of this study is the increases of opinion and the change of judgment for the effects of performance appraisal on quality of working life. \u0000Practical implications. The practical benefit of this study is that it can provide a guideline for managers to apply performance appraisal in the correct manner to increase the quality of working life, and as a result to improve their organization’s performance. \u0000Originality/Value. The importance of quality of working life has been recognized. It is the first paper that examines the relationship between performance appraisal and quality of working life and finds out their interactions using quantitative methods. \u0000Research limitations/Future research. Predictions for further research are to analyze the relation of performance appraisal parameters and QWL, adding other variables that mediate or moderate the relation of these two variables. \u0000  \u0000Paper type – empirical.","PeriodicalId":202820,"journal":{"name":"Organizational Communication eJournal","volume":"30 6","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134226726","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Viral Advertisement: Conceptualisation of Factors Affecting Viral Behaviour","authors":"N. Kamaruddin, Amily Fikry, L. Putit","doi":"10.35609/JMMR.2019.4.2(5)","DOIUrl":"https://doi.org/10.35609/JMMR.2019.4.2(5)","url":null,"abstract":"Objective –The objectives of this article are threefold; first, to identify factors affecting the effectiveness of social media advertising; second, to classify the factors into four main dimensions (namely: source, social, content and attitudinal); third, to conceptualise the factors and provide the proposition.\u0000Novelty – The theoretical framework of this paper can be used to direct future empirical research to see how each construct affects consumer acceptance towards the advertisement and the spread of viral advertisement.\u0000Type of Paper: Review\u0000\u0000Keywords: Attitudinal; Factors; Social; Content; Source; Viral Advertisement; Viral Behaviour.\u0000\u0000Reference to this paper should be made as follows: Kamaruddin, N. A.; Fikry, A.; Putit, L. 2019. Viral advertisement: Conceptualisation of factors affecting viral behaviour, J. Mgt. Mkt. Review 4 (2): 133 – 139 https://doi.org/10.35609/jmmr.2019.4.2(5)\u0000\u0000JEL Classification: M30, M37, M39.","PeriodicalId":202820,"journal":{"name":"Organizational Communication eJournal","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127026595","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Effect of Celebrity Physical Attractiveness and Trustworthiness on Consumer Purchase Intentions: A Study on Nigerian Consumers","authors":"C. Onu, J. Nwaulune, E. A. Adegbola, Nnorom Goodluck Kelechi","doi":"10.5267/J.MSL.2019.7.009","DOIUrl":"https://doi.org/10.5267/J.MSL.2019.7.009","url":null,"abstract":"Celebrities are individuals who are popular in public arena because of their physical attractiveness and trustworthiness. To take advantage of these components, marketers use celebrities for product promotion to create awareness and enhance the credibility of their advertisement. However, the use of celebrities to endorse consumer products by the Nigerian telecommunication industry led to huge cost of acquiring physically attractive endorsers and lack of celebrity trust because customers perceived that the celebrities were paid to feature in the brand and not necessarily, they believed in the brand. This study, therefore, examined the effect of celebrity physical attractiveness and trustworthiness on consumer purchase intentions of selected telecommunication in Nigeria. Survey design was employed and a target population of 519 students was used in the study. Random sampling technique was adopted to select the sample size and a well-structured questionnaire was adopted for the study. The Cronbach’s alpha coefficients for the constructs ranged between 0.71 and 0.85. Data were analyzed using descriptive and inferential statistics (Structural equation modeling).<br><br>Findings from the study reveal that celebrity physical attractiveness had positive effect on consumer purchase intention of selected telecommunications companies in Nigeria (P=0.000<0.05; R²= 0.533). Celebrity trustworthiness had positive and significant effect on consumer purchase intention of selected telecommunication companies in Nigeria (P=0.000<0.05; R²= 0.314). The study concludes that celebrity endorsement components were jointly important in explaining the changes in the consumer purchase intentions of selected telecommunications companies in Nigeria. The study recommends that telecommunications companies should focus on the recruitment of physical attractiveness and trustworthiness whose images align with theirs for endorsement purpose.","PeriodicalId":202820,"journal":{"name":"Organizational Communication eJournal","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116940803","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Fuzzy AHP Approach to Prioritizing the Critical Success Factors of Organizational Culture","authors":"Nihan Çağlayan, A. Yıldızbaşı, Babak Daneshvar Rouyendegh","doi":"10.33844/IJOL.2018.60456","DOIUrl":"https://doi.org/10.33844/IJOL.2018.60456","url":null,"abstract":"The world that we live in where the social and organizational life rapid social and cultural transformations are experienced, and the intensities of change and competition are intensely perceived has a dynamism. In this dynamism, every human being is a part of an organization. In these organizations, there is a culture which is defined in various ways by various thinkers and it is a rather complex concept. However, all definitions have reached the conclusion that the culture is a common entity shared with a community. In the 1980s, the concept of organizational culture has emerged. While many formal definitions exist, organizational culture is basically a term used to describe the environment where people work and the influence it has on how they think, act, and experience work. Therefore, organizational culture is stated as a system of values, behaviors, habits, norms, beliefs and that direct the behaviors of individuals in an organization. As each individual has a unique personality, every organization has its own personality that distinguishes it from other organizations. Hence, organizational culture consists of several abstract and complementary factors. Literature has shown that there are many factors affecting the success of organizational culture. The prioritization of these factors for the organizations and the effective use of the available resources are gaining importance at this stage. At this stage, different approaches are taken in the literature to prioritize and sort the criteria. MCDM approach which is one of the most prominent approaches was used in this study. The proposed approach was tested based on the opinions of the decision makers and the results were shared.","PeriodicalId":202820,"journal":{"name":"Organizational Communication eJournal","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115470334","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Pragmatics of Crisis-Motivated Humour in Computer Mediated Platforms in Nigeria","authors":"Ayodele James Akinola","doi":"10.17323/2411-7390-2018-4-3-6-17","DOIUrl":"https://doi.org/10.17323/2411-7390-2018-4-3-6-17","url":null,"abstract":"Humour, an established means of releasing stress and tension has attracted scholarly attention over the years. In the Nigerian discourse context, studies on Crisis-Motivated Humour (CMH) via CMC platforms are scanty. This paper investigates humour shared through the social media which reflects the socioeconomic/political challenges in Nigeria in order to identify CMH as a form of humour through which real-life experiences of other people can be understood. Ethnography of Communication and Pragmatic act theory serve as the theoretical framework. Ten anonymous humorous compositions were randomly selected from WhatsApp and Facebook. CMH is a creative composition of jokes which reflects the Nigerians’ experiences, perceptions, imaginations and assumptions. They are purposefully composed by Nigerians, in order to downplay the effects of the crisis and bring temporary reliefs to the audience. These jokes elicit amusement, high-level wits and satirise the crisis situation(s). CMH are composed mainly in English with a blend of pidgin and a reflection of some Nigerianism. They are replete with verifiable, but exaggerated facts deployed through varying practs. Use of the first person singular pronoun ‘I’ and second person singular/plural ‘you’ with the use of simple present tense of verb among other grammatical elements, are a norm. All these make some of the jokes believable and also establish CMH as a unique genre of humour with an unlimited audience. CMH are often preserve-able and re-usable and thus serve as a relevant medium through which political leaders can assess the plights of the populace and access first-hand information on the ‘real’ impacts of the crisis.","PeriodicalId":202820,"journal":{"name":"Organizational Communication eJournal","volume":"-1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116534139","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"An Exploratory Study on the Use of Message Frames in Canadian Mortgage Loan Advertisements","authors":"David S. Dobson, K. Poels","doi":"10.2139/ssrn.3241537","DOIUrl":"https://doi.org/10.2139/ssrn.3241537","url":null,"abstract":"Buying a home is a major financial decision. Financial institutions attempt to persuade home buyers to get the mortgage they are offering through mortgage loan advertisements. These advertisements try to help in simplifying the decision process. Therefore, how a mortgage advertisement affects a consumer’s decision-making is an important question to ask. To date, it is unclear which combinations of message frames financial institutions use to persuade and help consumers in their decision-making. This study therefore aims to identify the types of message frames used in newspaper mortgage advertisements, and in what combinations. Based on framing theory, it is expected that mortgage loan advertisements will include the following eight framing dimensions: valence, temporal, message specificity, message appeals, source credibility, value orientation, point of reference, and visual imagery. Research questions were explored through qualitative content analysis of mortgage ads. Sixty-four mortgage ads appeared in a single newspaper over a two-year period. The results of the content analysis suggested that a positive emotional message with an image of people, with a fixed-term and a specific interest rate are the commonly used message frames. The next step of the study is to test the effects of message framing in mortgage advertisements on attitudes and behavioral intentions.","PeriodicalId":202820,"journal":{"name":"Organizational Communication eJournal","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116714681","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Significance of Forming Positive Learner - Educator Relationships","authors":"David D. Perrodin","doi":"10.2139/ssrn.2885833","DOIUrl":"https://doi.org/10.2139/ssrn.2885833","url":null,"abstract":"The ultimate goal of any educator should be the creation of an encouraging atmosphere for learning through positive learner - educator relationships whereas, according to Bloom (1976), 'students should receive individualized instruction as necessary so that they all master course material.'This research aims at identifying and explaining that a constructive classroom climate for effective teaching and learning begins with positive learner - educator relationships. As shown from research by Birch & Ladd (1997), a classroom management goal for any educator should be the establishing of a climate appropriate for effective teaching and learning through positive learner - educator relationships.The researcher will offer suggestions proposed by the interviewed learner participants, in consideration of research conducted by Klem & Connell (2004), as to how to achieve the wanted learner - educator relationships, to generate a constructive learning environment, and how to maintain positive learner - educator relationships as well as 'enhancing the relationships among the learners' (Donahue, Perry & Weinstein, 2003).","PeriodicalId":202820,"journal":{"name":"Organizational Communication eJournal","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115322196","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"News Narratives About the HPV Vaccine for Adolescent Males","authors":"K. Bennett","doi":"10.2139/SSRN.2896518","DOIUrl":"https://doi.org/10.2139/SSRN.2896518","url":null,"abstract":"The goal of this research was to examine portrayals of gender roles and expectations related to the human papillomavirus (HPV) vaccine for men and boys in U.S. newspapers within the theoretical framework of feminist theory, feminist media theory, hegemonic masculinity, and heteronormativity. Since the HPV vaccine was approved for girls in women in 2006, research has been conducted examining media portrayals of the HPV vaccine for girls and women, but little has been written about how the news has treated the subject for men and boys. This research examined print newspaper articles between 2011, when the U.S. Advisory Council on Immunizations Practices (ACIP) first recommended the HPV vaccine for routine vaccination in boys and men ages 9 to 21 in addition to women and girls 9 to 26, through to June 2016, after the ACIP expanded its recommendation to also include men ages 21 to 26, to examine how the news on the vaccine portrayed gender roles and expectations. \u0000During this thematic textual analysis of 124 articles, several important themes were uncovered. Overall, boys and men are still treated as an afterthought to the discussion on HPV and the HPV vaccine, with much of the discussion still focused on cervical cancer. Other themes include an increased focus on oral cancer (12.9 percent of articles), acceptance of riskier sexual behavior for men (4 percent), vaccine mandate focused on civil liberties (4 percent), overlooking side effects of the HPV vaccine on men and boys (25.8 percent), and the idea that men should receive the HPV vaccine as a way to protect their female partners (3.2 percent). There also remains a heteronormative emphasis in the newspaper portrayals with only 4.8 percent of articles mentioning that men who have sex with men (MSM) are at significantly higher risk of developing some HPV-related cancers.","PeriodicalId":202820,"journal":{"name":"Organizational Communication eJournal","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-12-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130999434","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Doing Internet Governance: Constructing Normative Structures Inside and Outside of Intermediary Organisations","authors":"Tobias Mast, M. Oermann, W. Schulz","doi":"10.2139/ssrn.2909367","DOIUrl":"https://doi.org/10.2139/ssrn.2909367","url":null,"abstract":"Concepts of internet governance have been applied primarily to institutional structures, normative factors like law, technology and social norms and to their materialisations in written laws, contracts or code. However, if we not only see them as given artifacts, but also as (common) constructions of social reality, we can also shed light on uses and practices from a governance perspective. That’s the “Doing Governance“ approach. Unfortunately, theoretical concepts and methods needed for comprehensive analyses covering structures and processes are still missing. We propose to connect these by understanding governance as an achievement of figurations in line with Norbert Elias. We can attribute distinct features to particular figurations: individual and collective actors form specific constellations. The power, privileges and responsibilities of the actors are corresponding with these. Furthermore, they realise specific communicative practices in determinable frames of relevance. Looking at governance on the basis of this framework opens the methodological access twofold: first, we can conduct hermeneutic content analyses of the materialisations and thereby approach the normative structures; second, we can observe the figurations and analyse their features and communicative practices. We illustrate that this framework is useful on the basis of the case of governance of conflicts on search engine entries after the ECJ’s ruling in the so called Google Spain case. This forces companies such as Google to set up their own procedures, rules and departments to handle deletion requests by users. We examine this change in the governance of search engine use and show at the same time how helpful the proposed framework is for understanding such transformations.","PeriodicalId":202820,"journal":{"name":"Organizational Communication eJournal","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123929311","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}