{"title":"Antecedents of New Recruit's Adjustment: An Empirical Study on Indian IT Industry","authors":"Amruta Deshpande, Ritu Gupta","doi":"10.4018/IJKM.2018100101","DOIUrl":"https://doi.org/10.4018/IJKM.2018100101","url":null,"abstract":"The transition of newly hired employees from educational institutes to the corporate world thrusts them into unfamiliar environments. The reality shocks during a new employee's early days can lead to behavioral withdrawal, interpersonal conflict, lack of work engagement, lack of productivity, dissatisfaction, and turnover. The purpose of this article was to explore the antecedents of new recruits' adjustment in the Indian IT industry. The study considered three antecedents: supervisor support behavior, psychological empowerment, and feedback-seeking behavior. Data was collected from 607 newly hired employees working in the Indian IT industry and was analyzed using structural equation modeling (SEM). The article highlights that supportive supervisors can encourage new employees to seek feedback and help them to ‘fit into' the organization. Managerial implications suggest that organizations conduct training programs to make managers more approachable and available for new recruits during their early days to ensure adjustment and engagement in the organization.","PeriodicalId":196147,"journal":{"name":"Int. J. Knowl. Manag.","volume":"92 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127146630","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
R. Alqirem, Husam Mustafa Alnaimi, Ahmed Shuhaiber
{"title":"A Best-Practice Model of University-Students Relationship Development: An Empirical Study","authors":"R. Alqirem, Husam Mustafa Alnaimi, Ahmed Shuhaiber","doi":"10.4018/IJKM.2018100104","DOIUrl":"https://doi.org/10.4018/IJKM.2018100104","url":null,"abstract":"A university-student relationship has been viewed as a key to the success and continuity of private universities. Although keeping students loyal is a critical objective of relationship marketing, there is a limited theoretical and practical knowledge on which antecedents could be used to achieve this aim. The essence of this research is the development of a more comprehensive model of university-student relationship that could reflect a best practice, on the basis of a review of the literature, and the empirical investigation of this model by using a mixed method of qualitative (focus groups) and quantitative (surveys) approach. By sampling students in one private Jordanian university, results reveal that relationship strength and students' satisfaction can impact students' loyalty towards their universities. In addition, three relational bonds (financial, social and structural) can influence students' satisfaction. Finally, the study indicates academic and in-practice implications within the education sector, and suggests some future research guidelines.","PeriodicalId":196147,"journal":{"name":"Int. J. Knowl. Manag.","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130698169","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The IoT- and Big Data-Driven Data Analysis Services: KM, Implications and Business Opportunities","authors":"I. Lokshina, Barbara J. Durkin, C. Lanting","doi":"10.4018/IJKM.2018100106","DOIUrl":"https://doi.org/10.4018/IJKM.2018100106","url":null,"abstract":"Ubiquitous sensing devices, enabled by wireless sensor network (WSN) technologies, cut across every area of modern day living, affecting individuals and businesses and offering the ability to measure and understand environmental indicators. The proliferation of these devices in a communicating-actuating network creates the Internet of Things (IoT). The IoT provides the tools to establish a major global data-driven ecosystem with its emphasis on Big Data. Now business models may focus on the provision of services, i.e., the Internet of Services (IoS). These models assume the presence and development of the necessary IoT measurement and control instruments, communications infrastructure, and easy access to the data collected and information generated. Different business models may support potential opportunities to create revenue and value for various types of customers. This article contributes to the literature by considering, for the first time, business models, strategic implications and business opportunities for third-party data analysis services.","PeriodicalId":196147,"journal":{"name":"Int. J. Knowl. Manag.","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114530270","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Technology Transfer Projects in the UK: An Analysis of University - Industry Collaboration","authors":"M. Wynn","doi":"10.4018/IJKM.2018040104","DOIUrl":"https://doi.org/10.4018/IJKM.2018040104","url":null,"abstract":"This paper examines how technology transfer has operated in university-company projects undertaken in small to medium sized enterprises (SMEs) via the UK Knowledge Transfer Partnership (KTP) scheme. The paper adopts a qualitative case study approach, focusing on three companies drawn from an initial review of fourteen technology transfer projects. This provides the foundation for the development of a model of 12 key factors that underpinned successful outcomes in these projects. The paper then reviews the full fourteen cases in terms of their impact on either process change, service improvement or product development. It draws upon both the post-project assessments of the funding body and the developed model, and concludes that using new technology to innovate in internal processes and services is likely to prove more successful than projects focusing on new product development. The model provides an analytical framework for this type of technology transfer project that will be of interest and value to academics and business practitioners looking to develop university-industry partnerships involving technology change and innovation.","PeriodicalId":196147,"journal":{"name":"Int. J. Knowl. Manag.","volume":"54 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133804105","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Designing a Knowledge Management System for Social Services Not-For-Profit Organisations","authors":"P. Massingham, Rada K. Massingham, Alan Pomering","doi":"10.4018/IJKM.2018070105","DOIUrl":"https://doi.org/10.4018/IJKM.2018070105","url":null,"abstract":"This article discusses knowledge management system design for SSNFPOs. The transfer of best practice knowledge management to SSNFPOs is not easy. SSNFPOs have different strategies and ways of doing business compared to ‘for-profit' organisations. Sector reforms in disability services, aged care, and child services in Australia threaten to disrupt social value as new for-profit rivals enter and pursue economic value. In response, the case study organisation (CSO) has been working with the research team to consider how knowledge management might help it become a stronger organisation and ensure its survival and growth in the reformed sector. The research was informed by discussions involving the CSO's management and the research team over an 18 month period. A general framework for designing knowledge management for SSNFPOs was developed. It involves six theoretical platforms, along with problems associated with theory and practice, how knowledge management may address these problems, and measures of impact.","PeriodicalId":196147,"journal":{"name":"Int. J. Knowl. Manag.","volume":"92 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127000524","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Mediation Role of Knowledge Sharing Between Organizational Learning and Technological Innovation Practice","authors":"Zhimin Wang, K. C. Ling","doi":"10.4018/IJKM.2018070104","DOIUrl":"https://doi.org/10.4018/IJKM.2018070104","url":null,"abstract":"This article investigates the mediation role of knowledge management according to the dimensions of knowledge donating and knowledge collecting. The collected data was based on a total of 157 managers from the manufacturing industries will be evaluated by applying the PLS-SEM and fsQCA. The empirical outcomes based on PLS-SEM analysis demonstrate that organizational learning positively impacts on knowledge donating and knowledge collecting. This study confirms that both the knowledge donating and knowledge collecting act as mediators in mediating the positive relationship between organizational learning and the technological innovation practice. The fsQCA results indicate that the conditional support for the proposed antecedent and outcome expectation of the organizational learning. Moreover, the findings of fsQCA analysis also show that the complex solutions with three combinations sufficiently explain the technological innovation practice.","PeriodicalId":196147,"journal":{"name":"Int. J. Knowl. Manag.","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130908157","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Use of Organizational Memory Systems in a Police Organization","authors":"Denise de Cuffa, Rodrigo Kraemer, A. Steil","doi":"10.4018/IJKM.2018070103","DOIUrl":"https://doi.org/10.4018/IJKM.2018070103","url":null,"abstract":"Organizational memory systems (OMS) are means used by organizations to retain and reuse their knowledge. This study identifies organizational memory systems and their use for performing daily activities in a multi-unit police organization. Data was collected through a questionnaire and observation. Analytical categorization of systems and descriptive statistics were used as analytical procedures. The results show the most of OMS store explicit knowledge, but the most accessed store tacit knowledge. Internal and external systems to organization were identified. Identification of external systems suggests existence of a thin line between what organization proposes and formalizes as OMS and systems are actually used. These results indicate need to carry out future researches on properties of existing memory systems and those actually used in organizations.","PeriodicalId":196147,"journal":{"name":"Int. J. Knowl. Manag.","volume":"768 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117017016","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Leadership Styles, Absorptive Capacity and Firm's Innovation","authors":"S. Yaseen, Saib Al-Janaydab, N. Alc","doi":"10.4018/IJKM.2018070106","DOIUrl":"https://doi.org/10.4018/IJKM.2018070106","url":null,"abstract":"The aim of this article is to investigate the relationship between leadership styles, absorptive capacity and firm's innovation in the Jordanian Pharmaceutical sector. It is a knowledge-intensive industry and one where effective leadership has been very substantial. Findings reveal that transformational leadership style and transactional leadership style are antecedents to absorptive capacity and a firm's innovation. The results confirm a significant and direct relationship between both leadership styles and firm innovation, and indirectly through absorptive capacity. Overall, the research's findings provide valuable insights for managers to foster absorptive capacity and innovation of their firms.","PeriodicalId":196147,"journal":{"name":"Int. J. Knowl. Manag.","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115842817","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tayebeh Sadegh, Reyhaneh Mohammad Khani, F. Modaresi
{"title":"Introducing a Model of Relationship Between Knowledge Sharing Behavior and Organizational Citizenship Behavior and Positively Orientated Organizational Behavior: A Two-Wave Study","authors":"Tayebeh Sadegh, Reyhaneh Mohammad Khani, F. Modaresi","doi":"10.4018/IJKM.2018070102","DOIUrl":"https://doi.org/10.4018/IJKM.2018070102","url":null,"abstract":"This study investigates the effects of employees' positively oriented organizational behavior and organizational citizenship behavior (OCB) use on knowledge sharing behavior after a two-month period. Based on previous research, it was expected that: (1) organizational citizenship behavior would be positively related to knowledge sharing behavior; (2) psychological capital would be positively related to knowledge sharing behavior; (3) OCB would mediate the relationship between psychological capital and knowledge sharing behavior; (4) psychological empowerment would be positively related to knowledge sharing behavior; and (5) OCB would mediate the relationship between psychological empowerment and knowledge sharing behavior. Results provided support for the direct effects of OCB, psychological capital and psychological empowerment on knowledge sharing behavior. Psychological capital and psychological empowerment were each indirectly related to knowledge sharing behavior, mediate by OCB. To be more precise, individuals with higher level of psychological capital and psychological empowerment were not only more likely to participate in organizational citizenship behavior but having a higher level of positively orientated organizational behavior made them to engage more in knowledge sharing behavior two months later.","PeriodicalId":196147,"journal":{"name":"Int. J. Knowl. Manag.","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114334410","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Why do People Share?: A Study of Intrinsic and Extrinsic Motivation to Share Knowledge in Organisations","authors":"Nelly Todorova, Annette M. Mills","doi":"10.4018/IJKM.2018070101","DOIUrl":"https://doi.org/10.4018/IJKM.2018070101","url":null,"abstract":"Organisations invest heavily in knowledge management technologies and initiatives which are entirely dependent on the willingness of employees to share their knowledge. Educational and reward programs need to be informed by an understanding of what motivates people to share their knowledge at work. Prior research based on motivational theories suggests the importance of intrinsic and extrinsic motivators to encourage voluntary pro-social behaviours such as knowledge sharing. However, the literature on motivation in the context of knowledge sharing is still emerging and fragmented. This article therefore proposes an integrated model that brings together theoretical insights from motivational research to explain the influence of key intrinsic and extrinsic motivators on knowledge sharing. The article reports the results of the assessment of the model based on data collected across 10 organisations. The discussion of results contributes to the understanding of motivational factors influencing attitude and intention to share knowledge and their relative importance.","PeriodicalId":196147,"journal":{"name":"Int. J. Knowl. Manag.","volume":"14 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128697202","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}