{"title":"Chapter 4: �Visualize a Triangle.� What�s Professional About Professional Communication?","authors":"Brenton D. Faber","doi":"10.37514/tpc-b.2022.1381.2.04","DOIUrl":"https://doi.org/10.37514/tpc-b.2022.1381.2.04","url":null,"abstract":"Research into occupational rhetoric has promoted professional communication as an aspirational discourse by conflating occupational and professional forms and activities. As such, professional communication has become a general term that encircles most forms of workplace, business, technical, or organizational communication. Yet, historically, the professions have played an important role in mediating the regulatory and capitalist forces of government and business. Here, professional discourse is not an aggregate or aspirational form of workplace communication but a separate field motivated to promote cognitive concepts associated with health, justice, science, and knowledge and to constrain the excesses of capitalist and regulatory discourses. Conflating professional discourse with business, regulatory, or other forms of workplace communication obscures the conditions, ethics, and intentions that motivate each sector and the real and important tensions between these sectors. Examining professional discourse as a function rather than an occupational status opens up situational research that could investigate specific professional activities within competing discourses. Such moments and spaces could show where and how discourses are deployed as a correction to capitalist or regulatory over-reach. Such a project could investigate how rhetorical agents modulate discourses while retaining and deploying legitimacy, credibility, and the ability to enact social and economic power.","PeriodicalId":176047,"journal":{"name":"Assembling Critical Components: A Framework for Sustaining Technical and Professional Communication","volume":"107 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131926808","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Chapter 5: Procedural Knowledge and Discourse in Technical Communication: Easy as 1, 2, 3?","authors":"M. Hovde","doi":"10.37514/tpc-b.2022.1381.2.05","DOIUrl":"https://doi.org/10.37514/tpc-b.2022.1381.2.05","url":null,"abstract":"Within technical communication, understanding the complexities of procedural knowledge and discourse is crucial to creating effective user documentation in many forms. In addition to providing insights into procedural knowledge, this chapter explores differences between descriptive technical discourse and procedural technical discourse that helps people gain procedural knowledge. The chapter also explores several implications of these differences for creating effective procedural discourse, including the importance of usability testing of instructions, followed by a discussion addressing several myths about the creation of and importance of procedural discourse. The chapter closes with implications for future research into procedural knowledge and discourse.","PeriodicalId":176047,"journal":{"name":"Assembling Critical Components: A Framework for Sustaining Technical and Professional Communication","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129488455","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Chapter 3: Mapping Technical Communication as a Field: A Co-Citation Network Analysis of Graduate-Level Syllabi","authors":"M. Faris, G. Wilson","doi":"10.37514/tpc-b.2022.1381.2.03","DOIUrl":"https://doi.org/10.37514/tpc-b.2022.1381.2.03","url":null,"abstract":"Echoing their earlier 2001 commentary, Johndan Johnson-Eilola and Stuart A. Selber (2004) wrote in the introduction of Central Works in Technical Communication that technical communication must develop “a coherent body of disciplinary knowledge” in order to become a mature discipline and profession (p. xxvii). We revisit the question of the field’s coherence and maturity, providing an update on Elizabeth Overman Smith’s (2000a, 2004) citation analyses of the field in which she provided a set of “points of reference.” We might look to such an identifiable body of core texts as an argument for coherence, as core texts are essential to defining a discipline. This chapter provides a co-citation network analysis of texts assigned in 60 graduate syllabi for courses on the foundations of technical communication. We use social network and citation analysis tools to identify 82 core texts that we argue constitute “a coherent body of disciplinary knowledge” and signal adequate maturity in our field to move past our disciplinary anxiety of inadequacy and underdevelopment.","PeriodicalId":176047,"journal":{"name":"Assembling Critical Components: A Framework for Sustaining Technical and Professional Communication","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128547430","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Chapter 9: A Critique of Disability and Accessibility Research in Technical Communication Through the Models of Emancipatory Disability Research Paradigm and Participatory Scholarship","authors":"Sushil K. Oswal, Zsuzsanna B. Palmer","doi":"10.37514/tpc-b.2022.1381.2.09","DOIUrl":"https://doi.org/10.37514/tpc-b.2022.1381.2.09","url":null,"abstract":"The last two decades have seen an increase in articles about disability and accessibility within technical and professional communication (TPC) scholarship. As disabled users make up a sizeable portion of all users that our field aims to serve, this development is certainly a welcome change. However, as this chapter points out, disability and accessibility scholarship within the field has fallen short of keeping up with recent developments in the field of disability studies. Through a critique of three articles within the TPC field, the first half of this chapter highlights areas in our scholarship that need improvement in order to not only keep up with developments in other fields but also to better address the needs of this specific group of users. The second half of the chapter then introduces participatory design and participatory action research from the perspective of emancipatory research paradigm as two approaches to interface and product design, research, and pedagogy and shows how these approaches have the potential to propel TPC scholarship towards being more inclusive and mindful of users with disability. The chapter concludes with two substantive examples that foster participatory design and participatory action research as a way to illustrate the practical application of these approaches in research and pedagogy. The seven-point heuristics introduced in this chapter can be employed as an independent tool for assessing the value of disability studies-centered research and pedagogy in a variety of settings.","PeriodicalId":176047,"journal":{"name":"Assembling Critical Components: A Framework for Sustaining Technical and Professional Communication","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133873515","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Chapter 8: New Ways of Reading: Making Sense of Complex Biomedical Writing Using Existing Guidelines","authors":"L. DeTora","doi":"10.37514/tpc-b.2022.1381.2.08","DOIUrl":"https://doi.org/10.37514/tpc-b.2022.1381.2.08","url":null,"abstract":"Technical communication scholarship often seeks to critique or intervene in powerful medical and scientific discourses. Yet differences in what Carolyn Miller referred to as the communal rationality of scholarly fields may require new ways of reading to make such work possible. This chapter examines guidelines for regulatory documentation that make visible the intellectual framing of biomedical research. Regulatory documentation includes an array of materials that health authorities and government agencies use to authorize and evaluate biomedical research as well as the technical aspects of developing and manufacturing medicinal products. Publicly available guidelines illustrate how those who compose and evaluate regulatory documentation constitute communal rationality within their various specialty areas. Technical communication scholars can use such guidelines to examine the strengths and limitations of the discourses prescribed therein. The author outlines the current place of regulatory documentation relative to technical communication scholarship and offers methods for interpreting these complex discourses using theoretical framing from rhetorics of science, health, and medicine.","PeriodicalId":176047,"journal":{"name":"Assembling Critical Components: A Framework for Sustaining Technical and Professional Communication","volume":"124 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123252049","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Chapter 1: What Are We Really Teaching? Revisiting Technical and Professional Communication�s Pedagogical Training","authors":"Sara Doan","doi":"10.37514/tpc-b.2022.1381.2.01","DOIUrl":"https://doi.org/10.37514/tpc-b.2022.1381.2.01","url":null,"abstract":"In technical and professional communication (TPC), a return to researching the service course provides an opportunity to reflect on current instructor training. I contrast the current approaches centered around genre theory with a theoretical orientation that came from this study: workplace phronesis taught through genre ecologies. Based on results from ten instructor interviews and a content analysis of their syllabi, assignment sheets, and feedback on students’ writing, this chapter contrasts instructors’ genrebased approaches to teaching the TPC service course with two experienced instructors’ use of practical wisdom derived from their own workplace practices. Implications include recommendations for connecting the service course with TPC’s content areas, revising the TPC instructor practicum, and encouraging instructors to comment on students’ writing through a content-centric, rather than a genre-centric, lens.","PeriodicalId":176047,"journal":{"name":"Assembling Critical Components: A Framework for Sustaining Technical and Professional Communication","volume":"6 6","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120927034","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
J. Veltsos, M. Sharp, Jacob D. Rawlins, Ashley Patriarca, Rebecca Pope-Ruark
{"title":"Chapter 7: Applied Rhetoric as Disciplinary Umbrella: Community, Connections, and Identity","authors":"J. Veltsos, M. Sharp, Jacob D. Rawlins, Ashley Patriarca, Rebecca Pope-Ruark","doi":"10.37514/tpc-b.2022.1381.2.07","DOIUrl":"https://doi.org/10.37514/tpc-b.2022.1381.2.07","url":null,"abstract":"","PeriodicalId":176047,"journal":{"name":"Assembling Critical Components: A Framework for Sustaining Technical and Professional Communication","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131083491","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Introduction: Promoting a Sustainable Collective Identity for Technical and Professional Communication","authors":"Lisa Melon�on, J. Schreiber","doi":"10.37514/tpc-b.2022.1381.1.3","DOIUrl":"https://doi.org/10.37514/tpc-b.2022.1381.1.3","url":null,"abstract":"Building from its early history and connection to engineering, computer science, and scientific fields, technical and professional communication (TPC) now addresses a range of industries, organizations, sites, and locations including everything from technology to healthcare to nonprofits. TPC practices are central to facilitating complex communication concerns, with increasingly specialized subject matter, delivered and circulated through sophisticated emerging technologies. These ongoing changes are matched by the field’s long-standing commitment to building flexible and ethical communication knowledge and practices. TPC is both a growing range of career opportunities and a thriving academic field represented by a growing number of degree programs and teacher-scholars across the country. This range of interests and stakeholders is both a strength and a challenge for our field. Some 20 years ago, Johndan Johnson-Eilola and Stuart Selber (2001) cautioned,","PeriodicalId":176047,"journal":{"name":"Assembling Critical Components: A Framework for Sustaining Technical and Professional Communication","volume":"119 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127290392","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Chapter 6: Technical Communication Reimagined Through a Socio-Technical Problem-Solving Lens","authors":"M. Albers","doi":"10.37514/tpc-b.2022.1381.2.06","DOIUrl":"https://doi.org/10.37514/tpc-b.2022.1381.2.06","url":null,"abstract":"","PeriodicalId":176047,"journal":{"name":"Assembling Critical Components: A Framework for Sustaining Technical and Professional Communication","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128769439","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Chapter 2: The Ship of Theseus: Change Over Time in Topics of Technical Communication Research Abstracts","authors":"Stephen Carradini","doi":"10.37514/tpc-b.2022.1381.2.02","DOIUrl":"https://doi.org/10.37514/tpc-b.2022.1381.2.02","url":null,"abstract":"Meta-research on technical communication’s published research can contribute empirical evidence to debates about what technical communication is and what it does. In this article, I conduct a corpus analysis of 1,593 abstracts from five technical communication journals covering the years 2000-2017 to determine the topics of research article abstracts. I analyze changes over time in word usage, as measured by numbers of abstracts mentioning individual words. Increases and decreases in word frequency over time indicate three trends in the topics of technical communication research abstracts: technical communication is moving from print communication to digital communication, expanding its boundaries via the term technical and professional communication (TPC), and increasing research on core concerns of technical communicators. The digital work that featured prominently in research abstracts reflected diversified types of online work in technical communication, such as content management, user experience (UX), and social media. Words describing areas of social justice, entrepreneurship, and community-oriented work grew in usage, but these areas are still small in comparison to the number of abstracts reaffirming core concerns such as practitioners, practices, and value. Yet the rapid digital diversification of technical communication work ensures that we should always be updating what “core concerns” means in our field.","PeriodicalId":176047,"journal":{"name":"Assembling Critical Components: A Framework for Sustaining Technical and Professional Communication","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116920244","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}