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Exploring the Moderating Effect of Perceived Usefulness on the Adoption of E-Government Services 感知有用性对电子政务服务采用的调节作用研究
Int. J. Electron. Gov. Res. Pub Date : 2019-01-01 DOI: 10.4018/IJEGR.2019010102
Isaac Kofi Mensah
{"title":"Exploring the Moderating Effect of Perceived Usefulness on the Adoption of E-Government Services","authors":"Isaac Kofi Mensah","doi":"10.4018/IJEGR.2019010102","DOIUrl":"https://doi.org/10.4018/IJEGR.2019010102","url":null,"abstract":"This study explored the moderating effect of perceived usefulness on the impact of trust in the internet and trust in government on the intention to adopt e-government services. The Technology Acceptance Model (TAM) was used as the theoretical foundation for this study. The results indicated that trust in the internet and trust in government were both significant predictors of the intention to use e-government services. It was also discovered that trust in the internet was a positive determinant of trust in government. Furthermore, the study revealed that while perceived usefulness had a significant moderating effect on the impact of trust in the internet on the intention to use e-government services, it was however not significant in moderating the impact of trust in government on the intention to use. The significant and non-significant moderating effect of perceived usefulness on both the relationship between trust in the internet and trust in government on the intention to use is the unique contribution of this study. The implications of these findings are discussed.","PeriodicalId":170341,"journal":{"name":"Int. J. Electron. Gov. Res.","volume":"68 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121793259","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
The Accessibility, Usability, Quality and Readability of Turkish State and Local Government Websites an Exploratory Study 土耳其国家和地方政府网站的可访问性、可用性、质量和可读性的探索性研究
Int. J. Electron. Gov. Res. Pub Date : 2019-01-01 DOI: 10.4018/IJEGR.2019010105
Yakup Akgül
{"title":"The Accessibility, Usability, Quality and Readability of Turkish State and Local Government Websites an Exploratory Study","authors":"Yakup Akgül","doi":"10.4018/IJEGR.2019010105","DOIUrl":"https://doi.org/10.4018/IJEGR.2019010105","url":null,"abstract":"With significant development in Internet technology contributing to daily lives in nearly every aspect, it is important that government websites and e-government services offered through them are used effectively, efficiently, and satisfactorily. Achieving accessible, usable, qualified, and readable e-government services that enable citizens to fulfill different users' requirements by everyone involved in the target group, implying a lack of equality between disabled and non-disabled people in benefiting from online governmental services regardless of time and location constraints, has become a global aim. This study investigated whether the websites of the state and local level e-government in the Turkish Republic comply with prevailing standards of accessibility, heuristic usability, mobile readiness, performance and, the readability of website content with six different indices and whether these qualities depend on the type of the government websites. After examining 77 state and 247 local e-government sites, the results indicate that the Turkish government websites have made many of the accessibility, usability, quality, and readability mistakes as predicted. In light of the study findings, this paper will present some recommendations for improving Turkish government websites, as well as discuss future implications.","PeriodicalId":170341,"journal":{"name":"Int. J. Electron. Gov. Res.","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125616063","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 11
Continuous Use Intention of E-Government Portals the Perspective of Older Citizens 老年公民视角下电子政务门户网站的持续使用意向
Int. J. Electron. Gov. Res. Pub Date : 2019-01-01 DOI: 10.4018/IJEGR.2019010101
Ching Seng Yap, Rizal Ahmad, F. T. Newaz, Cordelia Mason
{"title":"Continuous Use Intention of E-Government Portals the Perspective of Older Citizens","authors":"Ching Seng Yap, Rizal Ahmad, F. T. Newaz, Cordelia Mason","doi":"10.4018/IJEGR.2019010101","DOIUrl":"https://doi.org/10.4018/IJEGR.2019010101","url":null,"abstract":"This study aims to examine the effect of perceived value, perceived behavioural control and social influence on older citizens' attitude toward e-government portals and their continuous use intention. Through a questionnaire survey, primary data are collected from 123 older citizens aged 50 and above who use e-government portals. The findings show that older citizens generally have positive attitude toward e-government portals and are favourable on their continuous use intention. Older citizens rate cost, convenience, and information accuracy as the most important dimensions of perception of value of e-government portals. All the three determinants of older citizens' attitude toward e-government portals are positive and statistically significant, with perceived behavioural control having the strongest effect on attitude, followed by perceived value and social influence. Older citizens' attitude also positively and strongly relates to their continuous use intention of e-government portals.","PeriodicalId":170341,"journal":{"name":"Int. J. Electron. Gov. Res.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124322217","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
Citizen Participation via Mobile Applications: A Case Study on Apps in Germany 通过移动应用程序的公民参与:德国应用程序的案例研究
Int. J. Electron. Gov. Res. Pub Date : 2018-10-01 DOI: 10.4018/IJEGR.2018100102
L. Beutelspacher, Agnes Mainka, Tobias Siebenlist
{"title":"Citizen Participation via Mobile Applications: A Case Study on Apps in Germany","authors":"L. Beutelspacher, Agnes Mainka, Tobias Siebenlist","doi":"10.4018/IJEGR.2018100102","DOIUrl":"https://doi.org/10.4018/IJEGR.2018100102","url":null,"abstract":"Participatory smartphone apps empower citizens to interact with the city's administration. The purpose of this case study is to investigate the current state of participatory apps in Germany. Within this study, we examined 248 applications aimed at strengthening citizen participation. These apps were found in Google Playstore and Apple Appstore using search terms extracted from the relevant literature. Many of the apps give users the opportunity to report problems within their cities, such as broken street lamps or potholes. The information created and disseminated by the citizens through the app mainly includes the topics “mobility” and “environment.” Information provided by the city itself is much more diverse. Topics such as “Points of Interest,” “News and Events,” “Government” or “City Services” can be identified here. In the southern part of Germany, there is a significantly larger number of municipalities which have a citizen participation app. None of the apps examined uses gamification, although the use of game elements is very promising to foster the engagement and motivation of citizens.","PeriodicalId":170341,"journal":{"name":"Int. J. Electron. Gov. Res.","volume":"410 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124419329","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Shaping India's Future by Building Smart Future Sustainable Cities 通过建设智能未来可持续城市塑造印度的未来
Int. J. Electron. Gov. Res. Pub Date : 2018-10-01 DOI: 10.4018/IJEGR.2018100103
Dr Vinay Kandpal
{"title":"Shaping India's Future by Building Smart Future Sustainable Cities","authors":"Dr Vinay Kandpal","doi":"10.4018/IJEGR.2018100103","DOIUrl":"https://doi.org/10.4018/IJEGR.2018100103","url":null,"abstract":"India is confronting a surge in urban population in recent decades. This article is an endeavor to talk about the key issues to build future urban cities and to redeveloping existing infrastructure in existing urban areas. Further, the article discusses the difficulties in financing smart city projects in India. The government of India, under the leadership of PM Mr. Narendra Modi, has propelled a strong eagerness with the Smart City Mission in 2015 which has the sole objective of giving a better quality of life to the citizens of the country. Steps are being initiated by government for the transformation of over 100 cities into smart future cities. The present nature of government silos will represent a noteworthy test in the execution of urban development projects. To motivate and attract the increased private sector participation and investment in infrastructure projects it would be beneficial if the government funding were linked to the effort of developing projects as PPP.","PeriodicalId":170341,"journal":{"name":"Int. J. Electron. Gov. Res.","volume":"71 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121709923","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
A Comparison of Geovisualizations and Data Tables for Transparency Enablement in the Open Government Data Landscape 在开放的政府数据景观中，地理可视化和数据表的透明度实现的比较
Int. J. Electron. Gov. Res. Pub Date : 2018-10-01 DOI: 10.4018/IJEGR.2018100104
Auriol Degbelo, Jonas Wissing, Tomi Kauppinen
{"title":"A Comparison of Geovisualizations and Data Tables for Transparency Enablement in the Open Government Data Landscape","authors":"Auriol Degbelo, Jonas Wissing, Tomi Kauppinen","doi":"10.4018/IJEGR.2018100104","DOIUrl":"https://doi.org/10.4018/IJEGR.2018100104","url":null,"abstract":"Recent years have witnessed progress of public institutions in making their datasets available online, free of charge, for re-use. There have been however limited studies which assess the actual effectiveness of different communication media in making key facts visible to citizens. This article analysed and systematically compared two representations which are relevant in the context of open government data: geovisualizations and data tables. An empirical user study (N=16) revealed that both types of representations have their strengths: geovisualizations make spatial knowledge and the attractiveness of open government data more visible, while data tables are more adequate for the communication of numerical data. The ideas presented are relevant to open data publishers interested in strategies to effectively put the hidden knowledge in current open government datasets into the hands of citizens.","PeriodicalId":170341,"journal":{"name":"Int. J. Electron. Gov. Res.","volume":"157 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133442338","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
A Reference Architecture for Context-Aware Intelligent Traffic Management Platforms 上下文感知智能交通管理平台的参考体系结构
Int. J. Electron. Gov. Res. Pub Date : 2018-10-01 DOI: 10.4018/IJEGR.2018100105
Z. Rehena, M. Janssen, Samiran Chattopadhyay
{"title":"A Reference Architecture for Context-Aware Intelligent Traffic Management Platforms","authors":"Z. Rehena, M. Janssen, Samiran Chattopadhyay","doi":"10.4018/IJEGR.2018100105","DOIUrl":"https://doi.org/10.4018/IJEGR.2018100105","url":null,"abstract":"Smart cities have been heralded for improving traffic management by utilizing data for making better traffic management decisions. Multi-sided platforms collect data from sensors and citizen-generated data on one side and can provide input for decision-making using data analytics by governments and the public on the other side. However, there is no guidance for creating developing Intelligent Traffic Management Systems (ITMS) platforms. The involvement of various actors having different interest and heterogeneous datasets hampers development. In this article, the authors design a reference architecture (RA) to support intelligent traffic management systems for providing better a commute, and safety and security during travel based on real-time information. The main three layers of this RA are datasets, processes, and actors. The RA for ITMS provides guidance for designing and overcoming the challenges with: 1) heterogeneous datasets; 2) data gathering; 3) data processing; 4) data management; and 5) supporting various types of data users. The illustration and evaluation of the architecture shows possible solutions of the aforementioned challenges. The RA helps to integrate the activities performed by the various actors. In this way it can be used to reduce traffic queues, increase the efficient use of resources, smooth and safe commute of the citizens.","PeriodicalId":170341,"journal":{"name":"Int. J. Electron. Gov. Res.","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124837885","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
A Research Roadmap to Advance Data Collaboratives Practice as a Novel Research Direction 推进数据协作实践作为一个新的研究方向的研究路线图
Int. J. Electron. Gov. Res. Pub Date : 2018-07-01 DOI: 10.4018/IJEGR.2018070101
Iryna Susha, T. Pardo, M. Janssen, N. Adler, S. Verhulst, Todd Harbour
{"title":"A Research Roadmap to Advance Data Collaboratives Practice as a Novel Research Direction","authors":"Iryna Susha, T. Pardo, M. Janssen, N. Adler, S. Verhulst, Todd Harbour","doi":"10.4018/IJEGR.2018070101","DOIUrl":"https://doi.org/10.4018/IJEGR.2018070101","url":null,"abstract":"An increasing number of initiatives have emerged around the world to help facilitate data sharing and collaborations to leverage different sources of data to address societal problems. They are called “data collaboratives”. Data collaboratives are seen as a novel way to match real life problems with relevant expertise and data from across the sectors. Despite its significance and growing experimentation by practitioners, there has been limited research in this field. In this article, the authors report on the outcomes of a panel discussing critical issues facing data collaboratives and develop a research and development agenda. The panel included participants from the government, academics, and practitioners and was held in June 2017 during the 18th International Conference on Digital Government Research at City University of New York (Staten Island, New York, USA). The article begins by discussing the concept of data collaboratives. Then the authors formulate research questions and topics for the research roadmap based on the panel discussions. The research roadmap poses questions across nine different topics: conceptualizing data collaboratives, value of data, matching data to problems, impact analysis, incentives, capabilities, governance, data management, and interoperability. Finally, the authors discuss how digital government research can contribute to answering some of the identified research questions.","PeriodicalId":170341,"journal":{"name":"Int. J. Electron. Gov. Res.","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116170224","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 11
Activate Climate of Change to Motivate Users Toward Using Innovative Public E-Services 激活变化氛围，激励用户使用创新的公共电子服务
Int. J. Electron. Gov. Res. Pub Date : 2018-07-01 DOI: 10.4018/IJEGR.2018070104
Y. Alsultanny
{"title":"Activate Climate of Change to Motivate Users Toward Using Innovative Public E-Services","authors":"Y. Alsultanny","doi":"10.4018/IJEGR.2018070104","DOIUrl":"https://doi.org/10.4018/IJEGR.2018070104","url":null,"abstract":"The purpose of this article is to assess the factors that motivate users toward using innovative public e-services that provided by e-government, to enhance services and reduce costs. The effect of users' demographic characteristics on motivation factors were examined as well. A questionnaire survey was conducted on a sample of 676 users of public e-services, and the research hypotheses were tested using variance analysis. The results showed that the benefits, cost, risk, and opportunity have a positive significant relationship toward motivate users to use innovative public e-services. The demographic characteristics education, age, and job type have no statistically significant differences on using innovative public e-services, except gender have statistically significant differences on risk and opportunity. This article extends previous research that was investigated impact of e-recruitment as one of the online services. Innovative public e-services are important to any organization in doing services online with shortest time and less cost.","PeriodicalId":170341,"journal":{"name":"Int. J. Electron. Gov. Res.","volume":"112 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127995090","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Automated Evaluation of Open Government Data Portals: A Case Study 开放政府数据门户的自动评估:一个案例研究
Int. J. Electron. Gov. Res. Pub Date : 2018-07-01 DOI: 10.4018/IJEGR.2018070105
Fabiano Rodrigo Alves Nascimento, J. Rocha, A. C. Garcia
{"title":"Automated Evaluation of Open Government Data Portals: A Case Study","authors":"Fabiano Rodrigo Alves Nascimento, J. Rocha, A. C. Garcia","doi":"10.4018/IJEGR.2018070105","DOIUrl":"https://doi.org/10.4018/IJEGR.2018070105","url":null,"abstract":"The quality of public data made available by governments is a crucial factor in achieving greater transparency and also for such data to be used effectively by society. Several models of quality evaluation of open data portals have been proposed in recent years. The vast majority of these models incorporate manual evaluation processes, which makes it time consuming and expensive to maintain a continuous evaluation of open data portals. In order to verify the reliability of the results generated by an automated evaluation model, a comparative analysis was performed between an automated model and a manual model. The results showed the degree of convergence of the quality criteria of the automated model in relation to the manual evaluation model.","PeriodicalId":170341,"journal":{"name":"Int. J. Electron. Gov. Res.","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116481021","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
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