Journal of Open Innovation: Technology, Market, and Complexity最新文献

{"title":"Assessing the interplay of trust dynamics, personalization, ethical AI practices, and tourist behavior in the adoption of AI-driven smart tourism technologies","authors":"Inhyouk Koo ,&nbsp;Umer Zaman ,&nbsp;Hojung Ha ,&nbsp;Shahid Nawaz","doi":"10.1016/j.joitmc.2024.100455","DOIUrl":"10.1016/j.joitmc.2024.100455","url":null,"abstract":"<div><h3>Purpose</h3><div>This research aims to explore the intricate dynamics influencing the adoption of AI-driven smart tourism technologies within the specific context of the United Arab Emirates. It seeks to address the following key questions: How do ethical AI practices and personalization impact tourist behavior in the adoption of these technologies? What role does trust dynamics play in mediating these relationships? Additionally, how does the perceived value of smart technologies in the tourism experience moderate these associations?</div></div><div><h3>Method</h3><div>By employing a quantitative approach, data was collected from a sample comprising 319 tourists in the UAE. The research methodology relied on Stata SEM for analysis. This method facilitated the assessment of intricate and interdependent relationships between multiple constructs. Utilizing validated scales, the present study ensured a comprehensive evaluation of the proposed model, encompassing ethical AI practices, personalization, trust dynamics, perceived value, and tourist behavior in the adoption of AI-driven smart tourism technologies.</div></div><div><h3>Findings</h3><div>The findings are aligned with the hypotheses posited in the study. Ethical AI practices exhibit a significant impact on influencing tourist behavior in the adoption of AI-driven smart tourism technologies. Similarly, personalization was identified as a significant determinant in shaping tourist behavior in technology adoption within the tourism domain. Moreover, the study found that trust dynamics play a pivotal mediating role in the relationships between ethical AI practices/personalization and subsequent tourist behavior. Additionally, the perceived value of smart technology in the tourism experience plays a crucial moderating role, influencing the strength and direction of the aforementioned relationships.</div></div><div><h3>Originality/Implications</h3><div>This research uncovers the complex dynamics of AI-driven smart tourism technology to improve tourism theory and practice. The findings emphasize the importance of ethical concerns and user-centric design principles in technology development and implementation, as well as trust dynamics and perceived value in technology adoption. These findings affect tourism service providers, governments, and technology developers looking to improve user experiences and innovate.</div></div>","PeriodicalId":16678,"journal":{"name":"Journal of Open Innovation: Technology, Market, and Complexity","volume":"11 1","pages":"Article 100455"},"PeriodicalIF":0.0,"publicationDate":"2024-12-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143138552","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploring consumer sentiments in telemedicine and telehealth services: Towards an integrated framework for innovation","authors":"Faisal Binsar ,&nbsp;Mts. Arief ,&nbsp;Viany Utami Tjhin ,&nbsp;Indah Susilowati","doi":"10.1016/j.joitmc.2024.100453","DOIUrl":"10.1016/j.joitmc.2024.100453","url":null,"abstract":"<div><div>This study explores consumer sentiments towards telemedicine and telehealth services using data from various digital platforms. Leveraging Brand24 for real-time data collection and NVivo 14 for in-depth content analysis, the research examines netizen reviews to reveal their perceptions, experiences, and expectations of remote healthcare services. The results identify three primary themes: challenges, benefits, and innovations. Identified challenges include service quality concerns and limited accessibility, which hinder operational efficiency and user satisfaction. Conversely, users highlight benefits such as improved convenience and reduced costs, enhancing the appeal of telehealth services. The theme of innovation underscores the importance of continuous technological advancements, which improve service quality and address evolving consumer needs. This integrated framework provides valuable insights for healthcare providers, enabling them to better align strategies with consumer expectations and foster a culture of continuous improvement in telemedicine and telehealth services. The findings suggest leveraging consumer feedback from digital platforms to drive social open innovation and enhance patient-centered care.</div></div>","PeriodicalId":16678,"journal":{"name":"Journal of Open Innovation: Technology, Market, and Complexity","volume":"11 1","pages":"Article 100453"},"PeriodicalIF":0.0,"publicationDate":"2024-12-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143138547","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploring the challenges to cope with ripple effects in the perishable food supply chain considering recent disruptions: Implications for urban supply chain resilience","authors":"Ridwan Al Aziz ,&nbsp;Md. Hasin Arman ,&nbsp;Chitra Lekha Karmaker ,&nbsp;Shah Murtoza Morshed ,&nbsp;A. B. M. Mainul Bari ,&nbsp;Abu Reza Md. Towfiqul Islam","doi":"10.1016/j.joitmc.2024.100449","DOIUrl":"10.1016/j.joitmc.2024.100449","url":null,"abstract":"<div><div>Navigating the complexities of perishable food supply chains is becoming increasingly challenging due to short product shelf lives and unpredictable market demands. Recent global crises, including the COVID-19 pandemic and geopolitical tensions, have amplified these difficulties, creating greater supply and demand uncertainties. This escalation reveals a critical gap in the resilience of urban supply chains, particularly in emerging countries like Bangladesh, which are less prepared to handle such widespread disruptions. In this context, it is crucial to identify the key challenges impacting the resilience of perishable food supply chains in urban Bangladesh, to address the ripple effect and ensure food security. This study aims to fill this research gap by focusing on perishable FSC disruption challenges specific to this context. Employing an integrated approach combining Pareto analysis, Modified Total Interpretive Structural Modeling, and Cross-Impact Matrix Multiplication Applied to Classification, the study initially identifies eighteen major challenges through existing literature and expert input from the context of Bangladesh. Subsequent Pareto analysis narrows these down to the top twelve interrelated challenges. The findings emphasize the critical importance of “Streamlining distribution hubs with expanded transport routes” to manage these ripple effects effectively. The study is expected to aid in enhancing the sustainability of perishable food supply chain operations in urban Bangladesh by offering critical insights to policymakers to develop comprehensive strategies mitigating the impacts of supply chain disruptions due to ripple effects in the face of global crises.</div></div>","PeriodicalId":16678,"journal":{"name":"Journal of Open Innovation: Technology, Market, and Complexity","volume":"11 1","pages":"Article 100449"},"PeriodicalIF":0.0,"publicationDate":"2024-12-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143138100","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Sustainable technologies and organizational performance in an emerging country SMEs","authors":"Majharul Talukder ,&nbsp;Fauzan Abu Bakar ,&nbsp;Md Abu Saleh ,&nbsp;Ali Quazi","doi":"10.1016/j.joitmc.2024.100441","DOIUrl":"10.1016/j.joitmc.2024.100441","url":null,"abstract":"<div><div>Systematic reviews have investigated and assessed the impact of technology on firm’s performance, yet sustainable technology adoption (STA) in SMEs remains a largely neglected topic of research. There is consequently, justification to enhance our understanding about factors that affect STA and how they impact SMEs’ performance. Drawing on TRA and TPB, the main purpose of this study is to develop and test a theoretical model examining the attitudes driving adoption of sustainable technology and the impact on the economic, social and environmental performance of Malaysian SMEs. The data were collected using the survey method comprising 297 answers given by Malaysian SMEs, which are analyzed using the PLS-SEM technique. The major findings indicate that affective attitudes, altruism, government support, and government subsidies significantly influence the adoption of sustainable technology. The findings have strategic and profound implications for sustainable technology in the growing Malaysia’s growing SME sector. The government should devise and implement policies, regulations, and support infrastructure for SMEs in implementing their sustainable technology adoption program. The outcomes of this research have important ramifications for designing appropriate strategies for addressing the challenges posed by rapid changes occurring in contemporary Malaysian society. The results of this research is unique because it reinforces the claim that affective attitude, altruism, government support, and government subsidies significantly influence the adoption of sustainable technology. Outcomes of this research contribute to a better theoretical explanation of the antecedents of adopting sustainable technology in Malaysia’s emerging market economy. The integrated model devised and tested here provides useful insights into the adoption of sustainable technology in the Malaysian SME sector where such a finding is scant.</div></div>","PeriodicalId":16678,"journal":{"name":"Journal of Open Innovation: Technology, Market, and Complexity","volume":"11 1","pages":"Article 100441"},"PeriodicalIF":0.0,"publicationDate":"2024-12-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143138551","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Innovation ecosystems and open innovation on micro-enterprises","authors":"João Oliveira ,&nbsp;Orlando Lima Rua","doi":"10.1016/j.joitmc.2024.100443","DOIUrl":"10.1016/j.joitmc.2024.100443","url":null,"abstract":"<div><div>The growing importance of micro-enterprises in the business world requires a more thorough study and comprehension of the open innovation (OI) concept in such small environments. Innovation ecosystems (IE), applied to open innovation circles, are fundamental in co-creating value, knowledge, resources and capabilities for micro-enterprises. Therefore, this study aims to analyse the contributions of IE to OI in micro-enterprises in different scopes (general, implementation, risk mitigation, and capacitation). Besides, a qualitative methodological approach of ethnographic analysis, based on interviews with strata sorted by purposive sampling, was chosen to obtain data, which was then treated via thematic analysis. Results show innovation ecosystems’ impact as implementers, risk mitigators, and capacitors of open innovation practices in micro-enterprises was further unravelled and reinforced. Future studies should focus on the risk mitigation effects of OI’s implementation in these often risk-averse microenvironments.</div></div>","PeriodicalId":16678,"journal":{"name":"Journal of Open Innovation: Technology, Market, and Complexity","volume":"11 1","pages":"Article 100443"},"PeriodicalIF":0.0,"publicationDate":"2024-12-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143138542","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Career embeddedness leads toward innovation: The impact of chief executive officer (CEO) career embeddedness on green innovation","authors":"Mosab I. Tabash ,&nbsp;Adel Ahmed ,&nbsp;Hosam Alden Riyadh ,&nbsp;Baligh Ali Hasan Beshr ,&nbsp;Suzan Sameer Issa ,&nbsp;Manishkumar Varma","doi":"10.1016/j.joitmc.2024.100450","DOIUrl":"10.1016/j.joitmc.2024.100450","url":null,"abstract":"<div><div>We employed a sample of Chinese A-listed firms from 2015 to 2021 and attempted to shift career embeddedness literature to the CEO’s domain by theorizing how CEOs’ career embeddedness influences their strategic choices, especially “going green”. Drawing on human capital theory, upper echelon view, and imprint theory related to career embeddedness, we theorize that CEO career embeddedness is positively correlated with strategic decision-making (green innovation). We also analyze the moderating role of internal governance mechanisms (women CEO duality and gender diversity). Our empirical outcomes indicate that the positive relationship between CEO career embeddedness and green innovation is stronger when females have dual roles (CEO and chair) but weaker when there is a female is on board. These results suggest that female’s dual role (CEO and chair) makes them more powerful and gives them freedom and dominance in decision-making. On the contrary, the positive association between CEO career embeddedness and green innovation is weaker because females are risk-averse and conservative, and they reduce the CEO's propensity for quality strategic decisions when they are on board. Our outcomes provide evidence for regulators, policymakers, and all stakeholders with regard to the effectiveness of CEO career embeddedness for promoting green innovation.</div></div>","PeriodicalId":16678,"journal":{"name":"Journal of Open Innovation: Technology, Market, and Complexity","volume":"11 1","pages":"Article 100450"},"PeriodicalIF":0.0,"publicationDate":"2024-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143138096","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Plastic ingestion by marine biota in five Southeast Asian Nations: Complex challenges and long-term implications","authors":"Mochamad Arief Budihardjo ,&nbsp;Muhammad Thariq Sani ,&nbsp;Annisa Sila Puspita ,&nbsp;Amin Chegenizadeh","doi":"10.1016/j.joitmc.2024.100451","DOIUrl":"10.1016/j.joitmc.2024.100451","url":null,"abstract":"<div><div>Plastic pollution has drastically increased in the world's oceans, with significant contributions from Southeast Asian countries like Indonesia, Malaysia, Thailand, the Philippines, and Vietnam, which collectively account for a substantial portion of global plastic debris due to inadequate waste management. Despite the severe ecological and health impacts of plastic ingestion on marine species, there is a lack of comprehensive studies addressing both the affected species and the methodologies used to assess plastic ingestion. The study aims to comprehensively review existing literature on plastic ingestion by marine biota in Southeast Asia, identifying gaps in knowledge about affected species and assessing the various techniques and tools used to investigate this issue. Reviewing 35 articles, this study identifies that research on plastic ingestion by marine species in Southeast Asia predominantly focuses on Teleostei (40 %) while overlooking significant gaps in studies on seabirds, sea snakes, and commercially important fish species. Necropsy is the most effective technique for evaluating plastic ingestion in larger marine species, providing detailed post-mortem insights, while laboratory inspection is ideal for studying smaller organisms like bivalves and copepods. FTIR and μ-Raman spectroscopy are the best tools for confirming plastic ingestion, with FTIR excelling in bulk analysis and polymer identification, and μ-Raman offering high spatial resolution for particle-level molecular identification.</div></div>","PeriodicalId":16678,"journal":{"name":"Journal of Open Innovation: Technology, Market, and Complexity","volume":"11 1","pages":"Article 100451"},"PeriodicalIF":0.0,"publicationDate":"2024-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143138102","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The impact of sharing economy platforms, management accounting systems, and demographic factors on financial performance: Exploring the role of formal and informal education in MSMEs","authors":"Diana Zuhroh ,&nbsp;Johnny Jermias ,&nbsp;Sri Langgeng Ratnasari ,&nbsp;Sriyono ,&nbsp;Elok Nurjanah ,&nbsp;Mochammad Fahlevi","doi":"10.1016/j.joitmc.2024.100447","DOIUrl":"10.1016/j.joitmc.2024.100447","url":null,"abstract":"<div><div>This study analyzes the effectiveness of sharing economy platforms and management accounting systems (MAS) on the financial performance of Micro, Small, and Medium Enterprises (MSMEs) in Malang City, Indonesia, by considering the moderating effect of demographic factors such as gender, age, and business tenure. The investigation also examines the impact of formal and informal education on financial performance, positing that practical training yields greater financial improvement than theoretical schooling. This research examines 234 MSMEs using structural equation modeling (SEM) with SmartPLS and employs path analysis to investigate the impact of sharing economy platforms on MAS, as well as its consequences for financial performance. The results indicate that sharing economy platforms and MAS have a significant effect on financial performance. Informal education has a significant effect on sharing economy platforms and MAS, whereas formal education has a negative effect on financial performance. Demographic factors were observed to have a significant moderating effect on the path from MAS to financial performance. This study introduces the Adaptive Financial Capability Model (AFCM), a novel framework that uniquely integrates adaptive learning derived from informal education with demographic factors. By bridging practical training with contextual variables, such as gender, age, and business tenure, the AFCM provides an original perspective on enhancing financial management and technology adoption within MSMEs.</div></div>","PeriodicalId":16678,"journal":{"name":"Journal of Open Innovation: Technology, Market, and Complexity","volume":"11 1","pages":"Article 100447"},"PeriodicalIF":0.0,"publicationDate":"2024-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143138103","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Does technological innovation matter to smart classroom adoption? Implications of technology readiness and ease of use","authors":"Long Kim ,&nbsp;Rungrawee Jitpakdee ,&nbsp;Wasin Praditsilp ,&nbsp;Gulmira Issayeva","doi":"10.1016/j.joitmc.2024.100448","DOIUrl":"10.1016/j.joitmc.2024.100448","url":null,"abstract":"<div><div>Smart classrooms represent innovative learning facilities that seamlessly blend physical reality with digital learning environments, facilitated by advanced technologies. As smart classrooms have significant impacts on individual learning and development, it is essential to comprehend technological innovation, technology readiness, perceived usefulness, trust, and perceived value on students’ adoption intention. To address this gap, 600 Thai university students were invited to join this research via questionnaire surveys. The collected data were analyzed using a path analysis technique. Findings from the analysis revealed two factors, namely perceived usefulness and perceived value positively predicted the student trust. Moreover, it was observed that technology readiness positively predicted both ease of use and perceived usefulness while ease of use positively predicted perceived usefulness and perceived value. Additionally, perceived value, student trust, and perceived usefulness determined students’ intention to adopt smart classrooms. Finally, the involvement of technological innovation enhanced the associations: (1) between perceived usefulness and adoption intention and (2) between trust and adoption intention. These results offer supportive evidence for the newly proposed theoretical model that highlights the associations between perceived value, trust, perceived usefulness, and adoption intention. Overall, this research contributes to the understanding of the associations between technological and psychological factors, paving the way for students’ decision to adopt smart classrooms in higher education.</div></div>","PeriodicalId":16678,"journal":{"name":"Journal of Open Innovation: Technology, Market, and Complexity","volume":"11 1","pages":"Article 100448"},"PeriodicalIF":0.0,"publicationDate":"2024-12-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143138541","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Toward a recommender system for assisting customers at risk of churning in e-commerce platforms based on a combination of Social Network Analysis (SNA) and deep learning","authors":"Nouhaila El Koufi,&nbsp;Abdessamad Belangour","doi":"10.1016/j.joitmc.2024.100425","DOIUrl":"10.1016/j.joitmc.2024.100425","url":null,"abstract":"<div><div>Recently, e-commerce platforms have gained significant attention in the media. As the number of customers using these platforms continues to grow, they face challenges such as limited support, making it increasingly difficult for customers to find answers to their inquiries, leading to a high attrition rate. This study aims to address the issue of unanswered customer queries in online product discussion forums by leveraging a combination of SNA and deep learning techniques. The primary objective is to reduce the attrition rate by enhancing customer support through peer-to-peer interactions. Initially, we analyze the customer interaction network and thread structures using SNA to identify isolated inquiries. Following this, we apply a deep learning-based model to calculate a similarity score between these queries, which serves as the foundation for our semantic similarity approach to product discussion questions. The results of our experiment, conducted on a Moroccan e-commerce platform, demonstrate the efficacy of our recommendation method in connecting customers with relevant answers and fellow customers who can assist them. The proposed deep learning model provided an accuracy of 0.8529 and a mean squared error of 0.1168.</div></div>","PeriodicalId":16678,"journal":{"name":"Journal of Open Innovation: Technology, Market, and Complexity","volume":"10 4","pages":"Article 100425"},"PeriodicalIF":0.0,"publicationDate":"2024-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142744470","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}