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Resiliency Models and Addressing Future Risks for Family Firms in the Tourism Industry最新文献

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Family Business Tourism Risk in the Context of Coronavirus Pandemic 冠状病毒大流行背景下的家族企业旅游风险
Resiliency Models and Addressing Future Risks for Family Firms in the Tourism Industry Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-7352-5.CH001
Martina Harc, Martina Basarac Sertić
{"title":"Family Business Tourism Risk in the Context of Coronavirus Pandemic","authors":"Martina Harc, Martina Basarac Sertić","doi":"10.4018/978-1-7998-7352-5.CH001","DOIUrl":"https://doi.org/10.4018/978-1-7998-7352-5.CH001","url":null,"abstract":"The coronavirus is crippling the global economy. However, the economic impacts of the pandemic vary significantly across sectors of the economy. This outbreak and related lockdowns are putting the tourism industry under unprecedented pressure. Within months, world tourism went from over-tourism to non-tourism. Therefore, the overall objective of this chapter is to introduce the latest trends in tourism, with emphasis on family businesses. More precisely, the chapter encompasses (1) the theoretical background, which defines family business, highlights their characteristics, and summarizes the importance of leadership succession; (2) the role of family business resilience and their behaviour in times of crisis; (3) a review of relevant European Commission policy publications regarding EU tourism and statistical analyses of selected key tourism indicators; and (4) an analysis of family businesses environment in time of crisis. Hence, this chapter has documented the crucial role that family businesses tourism has within the European Union and on the front line of the current crises.","PeriodicalId":156834,"journal":{"name":"Resiliency Models and Addressing Future Risks for Family Firms in the Tourism Industry","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126754759","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Crisis Favors the Prepared Firm 危机青睐有准备的公司
Resiliency Models and Addressing Future Risks for Family Firms in the Tourism Industry Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-7352-5.CH008
L. Bechthold, Maximilian Lude, Reinhard Prügl
{"title":"Crisis Favors the Prepared Firm","authors":"L. Bechthold, Maximilian Lude, Reinhard Prügl","doi":"10.4018/978-1-7998-7352-5.CH008","DOIUrl":"https://doi.org/10.4018/978-1-7998-7352-5.CH008","url":null,"abstract":"This chapter examines the interplay of the fundamental constructs of perceived organizational resilience and organizational ambidexterity by providing insights from a case study of an integrated service company in the tourism and leisure industry located in the Swiss Alps. The authors theorize that organizational ambidexterity (i.e., the balance between adaptability and alignment) leads to higher levels of resilience by boosting the capability of the firm to mitigate and adapt to major disruptions in its environment. Data from a survey with non-family employees show that establishing structures of alignment and adaptability and imprinting an “and/or”-mindset into the company culture has enabled all employees to constantly navigate new challenges while staying aligned on priorities throughout the hardships of the COVID-19 pandemic. However, the positive effects of alignment and adaptability can only unfold if they are combined with clear communication and transparency by the company's leadership.","PeriodicalId":156834,"journal":{"name":"Resiliency Models and Addressing Future Risks for Family Firms in the Tourism Industry","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133704551","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Family Firm Management in Turbulent Times 动荡时期的家族企业管理
Resiliency Models and Addressing Future Risks for Family Firms in the Tourism Industry Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-7352-5.CH005
Sarah Eichelberger, M. Peters
{"title":"Family Firm Management in Turbulent Times","authors":"Sarah Eichelberger, M. Peters","doi":"10.4018/978-1-7998-7352-5.CH005","DOIUrl":"https://doi.org/10.4018/978-1-7998-7352-5.CH005","url":null,"abstract":"Family firms in tourism and hospitality (FFTH) are often characterized by their long-term orientation and strong “familiness” and embeddedness in tourism destinations. Families however are often confronted with and have to adapt to global change and can sometimes struggle with drastic changes in the tourism industry. And while the current COVID-19 pandemic will mean even more challenges for FFTH, it may also lead to opportunities for responsible tourism development. This chapter attempts to shed light on FFTH's ability to manage change, discussing their specific characteristics through the lens of sustainability and responsibility. The following chapters will analyze FFTH characteristics to develop recommendations for FFTH in supporting responsible tourism, and present ideas for a tourism policy that promotes FFTH.","PeriodicalId":156834,"journal":{"name":"Resiliency Models and Addressing Future Risks for Family Firms in the Tourism Industry","volume":"44 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128174477","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
The COVID-19 Pandemic and Organizational Resilience in Hospitality Family Firms COVID-19大流行与酒店业家族企业的组织弹性
Resiliency Models and Addressing Future Risks for Family Firms in the Tourism Industry Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-7352-5.CH002
K. Schwaiger, A. Zehrer
{"title":"The COVID-19 Pandemic and Organizational Resilience in Hospitality Family Firms","authors":"K. Schwaiger, A. Zehrer","doi":"10.4018/978-1-7998-7352-5.CH002","DOIUrl":"https://doi.org/10.4018/978-1-7998-7352-5.CH002","url":null,"abstract":"On March 11, 2020, the World Health Organization (WHO) announced a pandemic of COVID-19. The family-owned hospitality industry in the Tirol has been affected by governmental measures and travel bans in particular. The current study focuses on hospitality family business owners as the backbone of the regional tourism industry. Their dealing with the crisis and their perception of their own organizational resilience is explored. It uses a qualitative exploratory approach with semi-structured interviews to answer the research question. The most surprising result of the interviews was the optimistic state of mind visible among entrepreneurs. In this study, a better understanding of the tourism industry's dealing with a crisis such as the COVID-19 pandemic is created.","PeriodicalId":156834,"journal":{"name":"Resiliency Models and Addressing Future Risks for Family Firms in the Tourism Industry","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133229100","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Physically Apart, Emotionally Close 身体上分开，情感上亲近
Resiliency Models and Addressing Future Risks for Family Firms in the Tourism Industry Pub Date : 1900-01-01 DOI: 10.4018/978-1-7998-7352-5.CH009
Denise Fecker, Monica Nadegger, Stefanie Haselwanter
{"title":"Physically Apart, Emotionally Close","authors":"Denise Fecker, Monica Nadegger, Stefanie Haselwanter","doi":"10.4018/978-1-7998-7352-5.CH009","DOIUrl":"https://doi.org/10.4018/978-1-7998-7352-5.CH009","url":null,"abstract":"This chapter aims to explore the use of social media channels in the crisis communication of Austrian family-led hotels during the COVID-19 pandemic. Building on current research on family businesses and crisis communication on social media, the authors investigated seven Instagram profiles of family-owned hotels in Tyrol and its borders. The data were collected in spring and summer 2020 and then analyzed using a mixed-method approach. First, the researchers did a quantitative analysis of the hashtags and then conducted a qualitative content analysis of the pictures and respective captions. The results show that information relating to the crisis is rarely communicated and the focus of communication rather lies on positive attitudes, emotions, and classic alpine marketing topics. During the crisis, the hotels present themselves as resilient and anchored in their family values. This chapter adds new insights to current research on family firms' crisis communication and provides valuable findings for the development of a successful communication strategy for family businesses.","PeriodicalId":156834,"journal":{"name":"Resiliency Models and Addressing Future Risks for Family Firms in the Tourism Industry","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126479747","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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