COVID-19大流行与酒店业家族企业的组织弹性

Resiliency Models and Addressing Future Risks for Family Firms in the Tourism Industry Pub Date : 1900-01-01 DOI:10.4018/978-1-7998-7352-5.CH002

K. Schwaiger, A. Zehrer

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引用次数: 0

摘要

2020年3月11日，世界卫生组织(世卫组织)宣布新冠肺炎大流行。蒂罗尔家族所有的酒店业受到政府措施和旅行禁令的影响尤其严重。目前的研究重点是酒店家族企业主作为区域旅游业的支柱。他们处理危机和他们对自己的组织弹性的看法进行了探讨。它采用半结构化访谈的定性探索方法来回答研究问题。访谈中最令人惊讶的结果是企业家们的乐观心态。在这项研究中，更好地了解了旅游业应对COVID-19大流行等危机的方式。

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The COVID-19 Pandemic and Organizational Resilience in Hospitality Family Firms

On March 11, 2020, the World Health Organization (WHO) announced a pandemic of COVID-19. The family-owned hospitality industry in the Tirol has been affected by governmental measures and travel bans in particular. The current study focuses on hospitality family business owners as the backbone of the regional tourism industry. Their dealing with the crisis and their perception of their own organizational resilience is explored. It uses a qualitative exploratory approach with semi-structured interviews to answer the research question. The most surprising result of the interviews was the optimistic state of mind visible among entrepreneurs. In this study, a better understanding of the tourism industry's dealing with a crisis such as the COVID-19 pandemic is created.

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Resiliency Models and Addressing Future Risks for Family Firms in the Tourism Industry

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