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2007 International Conference on Service Systems and Service Management最新文献

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Warehouse Renting Policies with Storage Space Usufruct Lateral Transfer in Products Return Logistics: Definite Distribution and Distribution Free 产品退货物流中仓储空间使用权横向转移的仓储租赁政策:明确配送与免费配送
2007 International Conference on Service Systems and Service Management Pub Date : 2007-06-09 DOI: 10.1109/ICSSSM.2007.4280258
Cansheng Wei, Yongjian Li, Xiaoqiang Cai
{"title":"Warehouse Renting Policies with Storage Space Usufruct Lateral Transfer in Products Return Logistics: Definite Distribution and Distribution Free","authors":"Cansheng Wei, Yongjian Li, Xiaoqiang Cai","doi":"10.1109/ICSSSM.2007.4280258","DOIUrl":"https://doi.org/10.1109/ICSSSM.2007.4280258","url":null,"abstract":"In this paper we consider a warehouse space rent problem in product return logistics with consideration of the usufruct lateral transfer. The problem is discussed for the two situations of definite and free distribution functions for the returned products, respectively. First, an optimal usufruct lateral transfer policy is derived in the form of complete pooling. Then, we obtain the optimal rent policy and Nash equilibrium equations for the centralized and decentralized models, respectively. Furthermore, we re-consider the problem under the distribution free situation for the centralized and decentralized decision models, and the optimal bound and Nash equilibrium are respectively derived against the worst case. Finally, managerial insights are derived to analyze the practical meanings of the results, which are combined with our numerical examples for a clear knowledge.","PeriodicalId":153603,"journal":{"name":"2007 International Conference on Service Systems and Service Management","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131353654","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
System Dynamics Based Study of Affordable Housing in Shanghai 基于系统动力学的上海保障性住房研究
2007 International Conference on Service Systems and Service Management Pub Date : 2007-06-09 DOI: 10.1109/ICSSSM.2007.4280302
Jie Chen, Y. Zhong, Lei Wang
{"title":"System Dynamics Based Study of Affordable Housing in Shanghai","authors":"Jie Chen, Y. Zhong, Lei Wang","doi":"10.1109/ICSSSM.2007.4280302","DOIUrl":"https://doi.org/10.1109/ICSSSM.2007.4280302","url":null,"abstract":"Since the late 1990s, the housing affordability issue has aroused exceedingly heated discussion in Shanghai. The boom of the market, however, attracts frantic speculation that generates some serious problems in Shanghai, especially the severe inflation of house price. This paper investigates the dynamic factors that could drive up the house price in Shanghai emerging house market. Since delays, feedbacks and nonlinearities in house market are usually out of the reach of people's mental model, a system dynamics based model is developed to capture the underlying dynamic interactions among the different sectors involved in the real estate market, we study how they all together induce and exaggerate the affordability problem for local households. The policy tests demonstrate that the results of some already approved measures are counterintuitive or unsystematic, and show that only the systematic analysis and policy design can generate effective and radical solutions to the current problem.","PeriodicalId":153603,"journal":{"name":"2007 International Conference on Service Systems and Service Management","volume":"54 24","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131609392","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Application of Classification Models on Credit Card Fraud Detection 分类模型在信用卡欺诈检测中的应用
2007 International Conference on Service Systems and Service Management Pub Date : 2007-06-09 DOI: 10.1109/ICSSSM.2007.4280163
Aihua Shen, Rencheng Tong, Yaochen Deng
{"title":"Application of Classification Models on Credit Card Fraud Detection","authors":"Aihua Shen, Rencheng Tong, Yaochen Deng","doi":"10.1109/ICSSSM.2007.4280163","DOIUrl":"https://doi.org/10.1109/ICSSSM.2007.4280163","url":null,"abstract":"Along with the great increase in credit card transactions, credit card fraud has become increasingly rampant in recent years. This study investigates the efficacy of applying classification models to credit card fraud detection problems. Three different classification methods, i.e. decision tree, neural networks and logistic regression are tested for their applicability in fraud detections. This paper provides a useful framework to choose the best model to recognize the credit card fraud risk.","PeriodicalId":153603,"journal":{"name":"2007 International Conference on Service Systems and Service Management","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131868105","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 216
The Simulation Comparison of Transportation Mode in Distribution Network 配电网中运输方式的仿真比较
2007 International Conference on Service Systems and Service Management Pub Date : 2007-06-09 DOI: 10.1109/ICSSSM.2007.4280154
Jun Zhang, Jiafu Tang, Ying Dong, Gang Dong
{"title":"The Simulation Comparison of Transportation Mode in Distribution Network","authors":"Jun Zhang, Jiafu Tang, Ying Dong, Gang Dong","doi":"10.1109/ICSSSM.2007.4280154","DOIUrl":"https://doi.org/10.1109/ICSSSM.2007.4280154","url":null,"abstract":"It studies the features of three transportation modes and gives the model of them. All the researches are under single supplier, multiple retailers, multiple products, multiple times and direct shipping strategies. Firstly it analyses the influence on the total costs corresponding to the optimization solution when parameters vary. Then it lays the emphasis on the vehicle-rent transportation mode. It studies which parameters vary has the larger influence on the total costs. It also analyses the range of the rent under given condition. At last it shows the function of the prototype system.","PeriodicalId":153603,"journal":{"name":"2007 International Conference on Service Systems and Service Management","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130580639","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Economic Function of Trust Seal in E-Commerce: An Experiment Study Based on Chinese Subjects 电子商务中信任印章的经济功能:基于中文受试者的实验研究
2007 International Conference on Service Systems and Service Management Pub Date : 2007-06-09 DOI: 10.1109/ICSSSM.2007.4280221
Xiao Kaihong, Wei Mingxia
{"title":"Economic Function of Trust Seal in E-Commerce: An Experiment Study Based on Chinese Subjects","authors":"Xiao Kaihong, Wei Mingxia","doi":"10.1109/ICSSSM.2007.4280221","DOIUrl":"https://doi.org/10.1109/ICSSSM.2007.4280221","url":null,"abstract":"Online trust risk is one of the main bottlenecks for the development of e-commerce. Especially for those small nameless companies, it is hard for them to build trust with consumers, regardless of them having good trust condition or not. Therefore, how to display online trust condition is the first and key step for small companies to succeed in online business. An online trust seal which is supplied by big companies with good reputation or other trusted third parties is one of effective approaches to show small companies real trust condition. It is attached to the website of small companies to prove that these companies have good trust condition and promise to comply with big companies' trust regulation to the consumers. So an online trust seal can enhance small companies' reputation and promote their online sale. This paper mainly probes into the economic function of trust seals, which is based on the function of promoting sales, bringing forward some hypothesis. The scenario survey method was used for data collection and the regression analysis by statistics software SPSS12 was used to test hypotheses. The results show that the trust seals are generally effective in promoting website sales, and different trust seals have different effect, and the same seal has a more significant effect on one category product over the other.","PeriodicalId":153603,"journal":{"name":"2007 International Conference on Service Systems and Service Management","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130549967","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
A Framework for Information System Strategic Planning Based on Agility process in E-Business 基于敏捷过程的电子商务信息系统战略规划框架
2007 International Conference on Service Systems and Service Management Pub Date : 2007-06-09 DOI: 10.1109/ICSSSM.2007.4280081
Wang Tianmei, Sun Baowen
{"title":"A Framework for Information System Strategic Planning Based on Agility process in E-Business","authors":"Wang Tianmei, Sun Baowen","doi":"10.1109/ICSSSM.2007.4280081","DOIUrl":"https://doi.org/10.1109/ICSSSM.2007.4280081","url":null,"abstract":"Effective information system strategic planning is critical for a modern company to acquire competitive advantages in e-Business. Traditional information system strategic planning method hasn't covered the whole process from information system strategic formulation to implementation. This paper assesses the characteristics of building an information system, and examines the agility problems of modern business processes. The definition of agility processes is given and a framework for information system strategic planning is proposed.","PeriodicalId":153603,"journal":{"name":"2007 International Conference on Service Systems and Service Management","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116630726","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Research on Credit Rating Method Based on BP NN 基于BP神经网络的信用评级方法研究
2007 International Conference on Service Systems and Service Management Pub Date : 2007-06-09 DOI: 10.1109/ICSSSM.2007.4280185
G. Jiang
{"title":"Research on Credit Rating Method Based on BP NN","authors":"G. Jiang","doi":"10.1109/ICSSSM.2007.4280185","DOIUrl":"https://doi.org/10.1109/ICSSSM.2007.4280185","url":null,"abstract":"In the paper, a new subclass of credit rating model based on advanced BP artificial neural network (BP ANN) is introduced. Firstly, follow 6C principles (character, capacity, capital, collateral, condition, and continuity), the credit evaluation indicators are designed, and then credit rating model based on advanced BP artificial neural network (BP ANN) algorithm is proposed after selection of input dimensional of BP ANN. Finally the system architecture of credit rating decision supporting system is presented, and the two main system components have taken to demonstrated how to set up such kind of rating decision supporting system based on advanced BP ANN.","PeriodicalId":153603,"journal":{"name":"2007 International Conference on Service Systems and Service Management","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121102195","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
Customer Information System for Product and Service Management: Towards Knowledge Extraction from Textual and Mixed-Format Data 面向产品和服务管理的客户信息系统:面向文本和混合格式数据的知识提取
2007 International Conference on Service Systems and Service Management Pub Date : 2007-06-09 DOI: 10.1109/ICSSSM.2007.4280195
S. Phua, W. Ng, Haifeng Liu, Xiang Li, B. Song
{"title":"Customer Information System for Product and Service Management: Towards Knowledge Extraction from Textual and Mixed-Format Data","authors":"S. Phua, W. Ng, Haifeng Liu, Xiang Li, B. Song","doi":"10.1109/ICSSSM.2007.4280195","DOIUrl":"https://doi.org/10.1109/ICSSSM.2007.4280195","url":null,"abstract":"With the business mantra \"know thy customer\", companies now deploy information technology to elicit customer needs from the vast amount of data collected. Although various techniques and systems have been developed for the analysis of structured data, relatively few efforts have been placed on textual and mixed format data analysis. In this paper, we propose to develop a Customer Information System to efficiently extract customer knowledge from structured and textual data using computational intelligence approaches. The system assists companies to identify profitable market and discover customer needs patterns. We discuss challenging issues in the development of such a system and describe methodologies to deal with them. Based on the relevant textual information collected, the proposed system allows companies to effectively respond to changes in customer needs and create values for customers.","PeriodicalId":153603,"journal":{"name":"2007 International Conference on Service Systems and Service Management","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120815210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Staff Scheduling Optimization in Information Technology Projects 信息技术项目中的人员调度优化
2007 International Conference on Service Systems and Service Management Pub Date : 2007-06-09 DOI: 10.1109/ICSSSM.2007.4280136
A. B. Filho, A. Marcal, G. Costa, P. Pinheiro
{"title":"Staff Scheduling Optimization in Information Technology Projects","authors":"A. B. Filho, A. Marcal, G. Costa, P. Pinheiro","doi":"10.1109/ICSSSM.2007.4280136","DOIUrl":"https://doi.org/10.1109/ICSSSM.2007.4280136","url":null,"abstract":"In an organization that develops Information Technology projects, often exists staff scheduling demands. In most of these organizations the resources are simultaneously shared between many projects. The organization has the responsibility of doing this optimized staff scheduling attending the projects demands. But, this is not a simple task to do and it turns more complex as the number of projects and professional increases. This paper proposes a mathematical programming model supported by multicriteria that will assist the Information Technology organization during the staff scheduling activity. The proposed model aims to optimize the demands of the professionals to the Information Technology projects.","PeriodicalId":153603,"journal":{"name":"2007 International Conference on Service Systems and Service Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130305978","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Research on the Model of GCM and IT Adoption GCM模型与IT采用研究
2007 International Conference on Service Systems and Service Management Pub Date : 2007-06-09 DOI: 10.1109/ICSSSM.2007.4280203
Wang Chong, Xiao Yuanqiang, Fang Jia-ming
{"title":"Research on the Model of GCM and IT Adoption","authors":"Wang Chong, Xiao Yuanqiang, Fang Jia-ming","doi":"10.1109/ICSSSM.2007.4280203","DOIUrl":"https://doi.org/10.1109/ICSSSM.2007.4280203","url":null,"abstract":"Since the American \"9ldr11\" incident, more and more countries pay attention to CM (crisis management), and on the other hand, IT (information technology) adoption has been one of the important signs of information age. Adopting and using IT successfully in practice is becoming one of the critical factors for the organizations. The paper makes a try in applying the IT into the CM realm. Combining the corresponding IT and analyzing the procedure of CM, the paper sets up the GCM (government crisis management) model and workflow model based on IT adoption. The models offer important support to GCM.","PeriodicalId":153603,"journal":{"name":"2007 International Conference on Service Systems and Service Management","volume":"61 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128900204","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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