SIGMIS-CPR '13Pub Date : 2013-05-30DOI: 10.1145/2487294.2487328
S. Walunj, K. Sadafale
{"title":"An online recommendation system for e-commerce based on apache mahout framework","authors":"S. Walunj, K. Sadafale","doi":"10.1145/2487294.2487328","DOIUrl":"https://doi.org/10.1145/2487294.2487328","url":null,"abstract":"Selecting a foundational platform is an important step in developing recommender systems for personal, research, or commercial purposes. This can be done in many different ways the platform may be developed from the ground up, an existing recommender engine may be contracted (OracleAS Personalization), code libraries can be adapted, or a platform may be selected and tailored to suit (LensKit, MymediaLite, Apache Mahout, etc.). In some cases, a combination of these approaches will be employed. For E-commerce projects, and particularly in the E-commerce website t, the ideal situation is to find an open-source platform with many active contributors that provides a rich and varied set of recommender system functions that meets all or most of the baseline development requirements. Short of finding this ideal solution, some minor customization to an already existing system may be the best approach to meet the specific development requirements. Various libraries have been released to support the development of recommender systems for some time, but it is only relatively recently that larger scale, open-source platforms have become readily available. In the context of such platforms, evaluation tools are important both to verify and validate baseline platform functionality, as well as to provide support for testing new techniques and approaches developed on top of the platform. Apache Mahout as an enabling platform for research and have faced both of these issues in employing it as part of work in collaborative filtering recommenders.","PeriodicalId":149561,"journal":{"name":"SIGMIS-CPR '13","volume":"559 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132481057","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
SIGMIS-CPR '13Pub Date : 2013-05-30DOI: 10.1145/2487294.2487311
Diane Lending, T. Dillon
{"title":"Identifying skills for entry-level IT consultants","authors":"Diane Lending, T. Dillon","doi":"10.1145/2487294.2487311","DOIUrl":"https://doi.org/10.1145/2487294.2487311","url":null,"abstract":"In this paper, we present preliminary research into the skills that entry-level IT Consultants need. Our data sources are senior-level IT consultants from six different companies and senior IS students who had just completed an IT consulting class where they were mentored by 12 different consulting firms. We used focus groups and open-ended surveys to get rich detailed data and then analyzed the results. Based upon this, we expand the identified skills for an entry-level IT Consultant to include being able to cope with changes, taking a holistic view of a problem, knowing when to ask for help, being a self-starter and having good time management skills. We found that both written and oral communication skills were important and that senior consultants looked for entry level personnel who were well-rounded.","PeriodicalId":149561,"journal":{"name":"SIGMIS-CPR '13","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127493225","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
SIGMIS-CPR '13Pub Date : 2013-05-30DOI: 10.1145/2487294.2487334
Thomas Wirtky
{"title":"Improving e-learning motivation using social software","authors":"Thomas Wirtky","doi":"10.1145/2487294.2487334","DOIUrl":"https://doi.org/10.1145/2487294.2487334","url":null,"abstract":"Trained personnel are crucial for success in a knowledge society. Unsurprisingly, e-learning is expected to provide more than operational efficiency in organizations, which it did in the academic context, but did not in the corporate context. This research proposal argues that human motivation is the key difference between the two contexts. Social software seems to positively impact motivation, but how and which social software features to implement in a corporate e-learning context is still unknown. Hence, this research hypothesizes and analyzes the impact of social software features on user motivation to participate. It develops a model explaining why social software impacts motivation and ultimately uses experiments embedded in a design science approach to explain how and which social software features to implement in a given context. This proposal details this approach and provides intermediate findings in the quest for personnel motivation and corporate e-learning success.","PeriodicalId":149561,"journal":{"name":"SIGMIS-CPR '13","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115196379","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
SIGMIS-CPR '13Pub Date : 2013-05-30DOI: 10.1145/2487294.2487333
Jignya Patel, William J. Kettinger, S. Ryoo
{"title":"Applying the job demand-resource theoretical framework to better understand the stress inducing and reducing aspects of IT in jobs","authors":"Jignya Patel, William J. Kettinger, S. Ryoo","doi":"10.1145/2487294.2487333","DOIUrl":"https://doi.org/10.1145/2487294.2487333","url":null,"abstract":"While past literature in information systems (IS) has noted the stress inducing effect of information technology (IT) on employee well-being, little research has focused on the stress reducing potential of IT. This paper is the first in IS to makes use of the Job Demand-Resource theoretical framework to examine the concurrent stress inducing and stress reducing impact of IT on employee's work exhaustion, job satisfaction and turnover intention. In particular, we hypothesize that stress induced due to having to learn IT and being monitored by IT can cause work exhaustion while informational, communicational and usability support available by IT can cause job satisfaction. We further hypothesize that IT's stress reducing potential moderates the effect of general job demands on work exhaustion. The research can help managers identify the source of employee turnover and the appropriate interventions needed to reduce turnover when IT is introduced into a job.","PeriodicalId":149561,"journal":{"name":"SIGMIS-CPR '13","volume":"57 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123527645","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
SIGMIS-CPR '13Pub Date : 2013-05-30DOI: 10.1145/2487294.2487332
H. Tajedin, Dorit Nevo
{"title":"Determinants of success in crowdsourcing software development","authors":"H. Tajedin, Dorit Nevo","doi":"10.1145/2487294.2487332","DOIUrl":"https://doi.org/10.1145/2487294.2487332","url":null,"abstract":"With the advent of digitization, recent years have witnessed a surge toward collective undertaking of production process different from traditional ways of organizing. In this vein, crowdsourcing has lent itself into a successful emerging mode of organizing and firms are increasingly using it in their value creation activities. However, despite popularity in practice, crowdsourcing has received little attention from IS scholars. Specifically, what the determinants of success in this model are remains an unexplored area of research that we strive to address in this paper. We focus on software development via crowdsourcing and drawing on studies from IS success, OSS and software development, we build a model of success that has three determinants: the characteristics of the project, the composition of the crowd and the relationship among key players. Finally, we describe our research methodology and conclude with potential contributions of our work.","PeriodicalId":149561,"journal":{"name":"SIGMIS-CPR '13","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121058517","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
SIGMIS-CPR '13Pub Date : 2013-05-30DOI: 10.1145/2487294.2487313
Jeria L. Quesenberry, Randy Weinberg, Larry Heimann
{"title":"Information systems in the community: a summer immersion program for students from historically black colleges and universities (hbcus)","authors":"Jeria L. Quesenberry, Randy Weinberg, Larry Heimann","doi":"10.1145/2487294.2487313","DOIUrl":"https://doi.org/10.1145/2487294.2487313","url":null,"abstract":"Interest in information technology (IT) careers, in general, remains flat among college students and interest among women and non-majority students has even declined in recent years. Further, many researchers have expressed concern that students are ill-equipped to address many of the human, social, and ethical issues that typically arise in a technical context. At the same time, there is a growing body of work that suggests service-learning initiatives benefit all students, particularly women and minority students, in terms of stronger skill preparation and sense of collective belonging. The objective of this paper is to describe a six-week summer service-learning program aimed at addressing the under representation of African American students in the IT field. We found that the students experienced two significant outcomes: exposure to the skills necessary to enter the IT profession (e.g., project management, technical, and teamwork abilities); and participation in professional development opportunities that fostered a sense of belonging in the field.","PeriodicalId":149561,"journal":{"name":"SIGMIS-CPR '13","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132013980","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
SIGMIS-CPR '13Pub Date : 2013-05-30DOI: 10.1145/2487294.2487317
Tim Jacks, Prashant C. Palvia
{"title":"Research-in-progress: economic elements of collective memory in it occupational culture","authors":"Tim Jacks, Prashant C. Palvia","doi":"10.1145/2487294.2487317","DOIUrl":"https://doi.org/10.1145/2487294.2487317","url":null,"abstract":"With a backdrop of economic turmoil in recent history composed of a severe recession and slow recovery, there is timely motivation to explain the important role that collective memory plays in occupational culture. Based on the lens of cultural sociology and Halbwach's theory of collective memory, the findings uncover the heroes and origin stories that form the collective memory of the IT occupation in order to answer the research question \"What are the important elements of collective memory in IT occupational culture?\" The findings include elements of economic downturns, layoffs, outsourcing, job-hopping, 9/11, Silicon Valley, and increased regulation, as well as common heroes and origins. A hermeneutic interpretation is offered to further explain the importance of the results for both theory and practice.","PeriodicalId":149561,"journal":{"name":"SIGMIS-CPR '13","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123393462","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
SIGMIS-CPR '13Pub Date : 2013-05-30DOI: 10.1145/2487294.2487299
Chunmian Ge, A. Kankanhalli, Ke-Wei Huang, Xiqing Sha
{"title":"Do economic recession and gender influence the likelihood of entry job in IT for IT graduates?","authors":"Chunmian Ge, A. Kankanhalli, Ke-Wei Huang, Xiqing Sha","doi":"10.1145/2487294.2487299","DOIUrl":"https://doi.org/10.1145/2487294.2487299","url":null,"abstract":"Attracting and retaining women is a major concern in the IT profession. Existing literature has noted that female students are less likely to choose IT as an undergraduate major, while female IT professionals are more likely to leave the IT workforce. There is little study of an intermediate step i.e., if gender affects whether IT graduates take up their first job in IT. At the same time, the recession in developed economies has prompted research interest on its effects on IT jobs. This paper examines the intersection of these two phenomena i.e., it seeks to understand the influence of both gender and the recent recession on the likelihood of IT graduates taking up their first jobs in IT. It hypothesizes direct and interaction effects of gender and recession on the dependent variable. The hypotheses are tested through analyzing data from annual surveys of undergraduate students majoring in IT at a large public university over a 5-year period from 2007-2011 that includes the recent recession. As hypothesized, female IT graduates were found to be 7.5% less likely to enter IT jobs over this period than their male counterparts. We also found that the economic recession of 2009 has significant interaction with gender i.e., female IT students were 20.9% less likely to enter an IT job in 2009 than male IT students. We contribute to the literature by demonstrating that economic downturn and gender could significantly affect likelihood of entry job in IT, while most of the previous research considers the effects of individual characteristics. Our findings provide implications for IT students, IT employers, and government policy makers.","PeriodicalId":149561,"journal":{"name":"SIGMIS-CPR '13","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129679018","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
SIGMIS-CPR '13Pub Date : 2013-05-30DOI: 10.1145/2487294.2487322
Violet T. Ho, Jonathan Whitaker, Sunil Mithas, Prasanto K. Roy
{"title":"Success is more than a resumé: the role of social and psychological capital in compensation for offshore BPO professionals","authors":"Violet T. Ho, Jonathan Whitaker, Sunil Mithas, Prasanto K. Roy","doi":"10.1145/2487294.2487322","DOIUrl":"https://doi.org/10.1145/2487294.2487322","url":null,"abstract":"Multi-national corporations (MNCs) are increasingly using offshore business process outsourcing (BPO) to manage their primary and support functions and achieve their strategic objectives. Though India is regarded as the \"undisputed leader in offshore services,\" the Indian BPO industry is plagued by high employee turnover and labor shortages. Indian BPO firms will need effective employee selection and retention strategies to sustain their growth.\u0000 While compensation is an important mechanism to attract and retain employees, and competencies such as \"practical intelligence\" are important to the performance of technical professionals, research has not yet examined how offshore BPO firms price these competencies and determine compensation for their professionals. This paper addresses the research gap by developing theory on the role of social and psychological capital in employee compensation, and tests the theory using data from 3,900 Indian BPO professionals over the 2006-2008 time period.","PeriodicalId":149561,"journal":{"name":"SIGMIS-CPR '13","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131660825","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
SIGMIS-CPR '13Pub Date : 2013-05-30DOI: 10.1145/2487294.2487335
René Moquin, Cynthia K. Riemenschneider
{"title":"Psychological contract in the information systems profession","authors":"René Moquin, Cynthia K. Riemenschneider","doi":"10.1145/2487294.2487335","DOIUrl":"https://doi.org/10.1145/2487294.2487335","url":null,"abstract":"The past decade has ushered in challenging events for the IS profession such as economic instabilities, outsourcing/offshoring IS projects, and cloud computing. These eventualities present a stressful environment for emerging and tenured IS professionals. Firms are typically pressured to reduce costs by reducing IS staff only to revisit rehiring the same IS professionals. We investigated the phenomenon of IS professional career commitment to the IS profession using psychological contract theory (PCT) and affective events theory (AET). We present a model that examines the psychological contract in the IS profession (PCP), psychological contract breach in the profession (PCBP) and psychological contract violation in the profession (PCVP). We interviewed twenty-six IS professionals having experienced negative attributions in the IS profession where they reassessed their commitment to the profession (turnover intention) or left the field (turnover). Our results show that all interviewees remained in the field, suggesting the amount of negative conditions in the IS profession may be less significant to turnover. A deeper analysis of the qualitative data indicates that certain elements contribute to interest and commitment to the IS profession such as positive learning opportunities, challenges, and flexibility, such as profession specificity (programmer, CIO, analyst, and database administration). The vastness of the IS profession enables IS professionals to enter another capacity and still experience challenges and accomplishment. We present our implications of the results from a theoretical and practical position.","PeriodicalId":149561,"journal":{"name":"SIGMIS-CPR '13","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2013-05-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121368463","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}