Identifying skills for entry-level IT consultants

Diane Lending, T. Dillon
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引用次数: 4

Abstract

In this paper, we present preliminary research into the skills that entry-level IT Consultants need. Our data sources are senior-level IT consultants from six different companies and senior IS students who had just completed an IT consulting class where they were mentored by 12 different consulting firms. We used focus groups and open-ended surveys to get rich detailed data and then analyzed the results. Based upon this, we expand the identified skills for an entry-level IT Consultant to include being able to cope with changes, taking a holistic view of a problem, knowing when to ask for help, being a self-starter and having good time management skills. We found that both written and oral communication skills were important and that senior consultants looked for entry level personnel who were well-rounded.
确定入门级IT顾问的技能
在本文中,我们对入门级IT顾问所需的技能进行了初步研究。我们的数据来源是来自六家不同公司的高级IT顾问和刚刚完成IT咨询课程的高级IT学生,他们在12家不同的咨询公司接受指导。我们使用焦点小组和开放式调查来获得丰富详细的数据,然后对结果进行分析。在此基础上,我们扩展了入门级IT顾问的确定技能,包括能够应对变化、全面看待问题、知道何时寻求帮助、积极主动以及具有良好的时间管理技能。我们发现书面和口头沟通技巧都很重要,高级顾问寻找的是全面发展的入门级人员。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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