{"title":"Uso de redes sociales en las agencias de viajes internacionales ubicadas en Guayaquil","authors":"Liz Miranda Cárdenas, Fernando Veloz Camejo","doi":"10.51260/rigistur.v4i2.491","DOIUrl":"https://doi.org/10.51260/rigistur.v4i2.491","url":null,"abstract":"This research aimed to analyze the use of social media by international travel agencies located in Guayaquil, Ecuador. The study was conducted inthree phases: determining the number of international travel agencies using social media (Facebook, Instagram, Twitter, and TikTok); analyzing the level of engagement of followers using the PGRS model (Presence, Generation, Response, and Suggestion); and verifying the correlation between the number of publications and the level of engagement. A quantitative approach with a descriptive and correlational scope was applied, using the documentary technique through a verification form applied to the social networks of the agencies during a period of two months (from March to May 2024). The study found that 6% of all international travel agencies simultaneously use the four mentioned social networks. It is concluded that TikTok is the platform that generates the highest level of engagement among users.","PeriodicalId":145353,"journal":{"name":"Revista Internacional de Gestión, Innovación y Sostenibilidad Turística","volume":"108 s418","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141682595","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Los bienes patrimoniales de las parroquias urbanas de Guayaquil, una mirada desde la percepción de los visitantes","authors":"Kristel Barzola Andrade","doi":"10.51260/rigistur.v4i2.490","DOIUrl":"https://doi.org/10.51260/rigistur.v4i2.490","url":null,"abstract":"This research aimed to analyze visitors' perceptions regarding the heritage assets of the urban parishes of Guayaquil. The study was conducted in three phases: determining heritage assets according to categories and parishes, analyzing perceptions based on these heritage assets, and verifying the correlation between visitors' opinions and their origins. A mixed-method approach with descriptive and correlational scope was applied, utilizing documentary techniques and cross-sectional surveys. The findings show a positive evaluation across all parameters, with similar assessments among the three studied population groups: residents, national tourists, and foreign tourists. It is concluded that there is limited updating of the city's intangible assets, despite them being among the most highly valued by tourists.","PeriodicalId":145353,"journal":{"name":"Revista Internacional de Gestión, Innovación y Sostenibilidad Turística","volume":"43 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141683063","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Modelo de gestión para el desarrollo del turismo rural en las parroquias Membrillo y Quiroga, cantón Bolívar","authors":"Isabel Cristina Valencia Laaz, Norberto Pelegrín Entenza","doi":"10.51260/rigistur.v4i1.487","DOIUrl":"https://doi.org/10.51260/rigistur.v4i1.487","url":null,"abstract":"El objetivo de este estudio fue diseñar un modelo de gestión para el desarrollo del turismo rural comunitario de las parroquias Membrillo y Quiroga del cantón Bolívar. La investigación fue exploratoria, descriptiva y de enfoque cualitativo, mediante un análisis integral de la localidad para identificar la potencialidad turística de las comunidades rurales en estudio. Se formuló un proceso metodológico que constó de dos fases: en la primera fase se efectuó el análisis integral del territorio dando como resultado la identificación de comunidades con mayor potencialidad turística rural obtenida a través de herramientas como, revisión bibliográfica y trabajo de campo, matriz de potencialidades, matriz FODA; en la segunda fase se diseñó el modelo de gestión basado en el turismo rural comunitario, siendo necesario definir la verificación de indicadores, acciones y medios de confirmación para ser validadas a través del método de expertos. En conclusión, el modelo contribuye como referente de gestión para que las comunidades rurales lo utilicen como herramienta guía que impulse el desarrollo y puesta en valor del turismo sostenible en el territorio.","PeriodicalId":145353,"journal":{"name":"Revista Internacional de Gestión, Innovación y Sostenibilidad Turística","volume":"121 9","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141124099","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Roberto Carlos Herrera Anangonó, Francia Karina Rea Romero
{"title":"Educación y su incidencia en los negocios de alimentos de la Empresa Pública Mitad del Mundo","authors":"Roberto Carlos Herrera Anangonó, Francia Karina Rea Romero","doi":"10.51260/rigistur.v4i1.476","DOIUrl":"https://doi.org/10.51260/rigistur.v4i1.476","url":null,"abstract":"El objetivo de la investigación fue determinar como la educación superior a través de la vinculación con la sociedad incide en los negocios de alimentos de la Empresa Turística de Pichincha Mitad del Mundo. Los objetivos específicos fueron establecer la situación actual de los negocios, la elaboración de la propuesta de sostenibilidad y la evaluación de transmisión del conocimiento en el proceso de capacitación. Se aplicó la investigación mixta, se usó metodologías como el estudio de mercado, la generación de estrategias para alcanzar las metas planteadas y la ejecución de la estrategia de capacitación. En la empresa pública se encuentran 50 negocios, 64% son locales de artesanías y el 36% de alimentos y bebidas, y minimarket. Se creó la estrategia de sostenibilidad en base de siete objetivos de desarrollo de la Agenda 2030, elaborando ocho indicadores de sostenibilidad, en concordancia con los cursos, talleres, workshops, master class planteados, finalmente ejecutó la primera fase del proceso de capacitación. En conclusión, la educación a partir de la vinculación con la sociedad, fomentó la ejecución de talleres de capacitación que en la primera fase mejoraron las condiciones de operación y funcionamiento de los negocios, orientándolos a la sostenibilidad, evidenciando una significativa trasferencia de conocimientos.","PeriodicalId":145353,"journal":{"name":"Revista Internacional de Gestión, Innovación y Sostenibilidad Turística","volume":"40 10","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140080488","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Demand for COVID-19 safety measures in the hospitality industry during the Mid-Phase of the Pandemic","authors":"L. Pennington-Gray","doi":"10.51260/rigistur.v3i1.400","DOIUrl":"https://doi.org/10.51260/rigistur.v3i1.400","url":null,"abstract":"The COVID-19 pandemic has had a profound impact on the hospitality industry, requiring the implementation of stringent safety measures to protect employees and guests. This research note aims to provide a comprehensive overview of the research conducted on COVID-19 safety measures in the hospitality industry in combination with a snapshot of the results from a longitudinal COVID-19 risk perception study. The research note examines the various aspects of safety measures, including health protocols, physical distancing, sanitation practices, employee training, and PPEs. Additionally, the paper explores the challenges faced by the industry in implementing these measures and discusses potential strategies for enhancing safety and mitigating risks. The findings can serve as a valuable resource for industry professionals, policymakers, and researchers in the ongoing efforts to ensure the safety and well-being of individuals in the hospitality sector during the COVID-19 pandemic","PeriodicalId":145353,"journal":{"name":"Revista Internacional de Gestión, Innovación y Sostenibilidad Turística","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114762055","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
J. Huerta-Vera, J. Villacreses-Viteri, Eddy Gregorio Mendoza-Loor, Flor María Mera-Cárdenas
{"title":"Diagnóstico sobre la percepción de desarrollo en las poblaciones rurales del área de influencia de la ESPAM MFL","authors":"J. Huerta-Vera, J. Villacreses-Viteri, Eddy Gregorio Mendoza-Loor, Flor María Mera-Cárdenas","doi":"10.51260/rigistur.v3i1.378","DOIUrl":"https://doi.org/10.51260/rigistur.v3i1.378","url":null,"abstract":"The objective of the research was to diagnose the perception of development in rural populations in the area of influence of the Manuel Félix López Higher Polytechnic School of Agriculture of Manabí (ESPAM MFL). Indeed, statistical sampling was applied to determine the size of the population to be surveyed. The purpose of this work was to contribute to the knowledge about the perception of development that the population of rural communities has, since in order to execute any project that contributes to local development, it is necessary to have relevant and reliable information that allows to have new perspectives so that local actors (autonomous and decentralized governments) make effective decisionsin the area of influence of the Manabí Polytechnic. As a conclusion of this investigation, it is affirmed that although the majority central value is neutral, on the opinion of the population involved in the study.","PeriodicalId":145353,"journal":{"name":"Revista Internacional de Gestión, Innovación y Sostenibilidad Turística","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128280712","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Estudio de calidad del servicio de guianza turística en la “Ruta de la Tortuga” (Santa Cruz - Galápagos)","authors":"Ginger Melida Lozano Ortega, Jessica Eliana Filian Rodríguez","doi":"10.51260/rigistur.v3i1.399","DOIUrl":"https://doi.org/10.51260/rigistur.v3i1.399","url":null,"abstract":"The aspects that allow to distinguish the elements of a service with respect to another, is the quality. The quality of the service of a tourist destination is related to the level of satisfaction of its visitors. The objective of this study is to know thelevel of quality of the guidance service for the tourist development of the Ruta de la Tortuga site in Santa Cruz, from an evaluation based on the ISO Standard. Through the mixed typology, various sections have been developed, which are governed in the following order: Part I, consists of the application of a satisfaction survey carried out on its visitors. Section II details the analysis of the bibliographic review that corresponds to the study variables, as well as the referential background of the subject of study, to conclude the study methodology, the results obtained, discussion, conclusions and recommendations.","PeriodicalId":145353,"journal":{"name":"Revista Internacional de Gestión, Innovación y Sostenibilidad Turística","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121234064","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Turismo MICE como estrategia para superar la estacionalidad turística, caso: Manta, Manabí, Ecuador","authors":"Dany Fabian Ávila Carreño","doi":"10.51260/rigistur.v3i1.397","DOIUrl":"https://doi.org/10.51260/rigistur.v3i1.397","url":null,"abstract":"The objective of this work was to recognize if the city of Manta as a destination has the conditions to develop MICE tourism. For this, the necessary segmentation parameters were made to collect information on hotel capacity, number of PAX per event, available rooms, connectivity problems, etc. The results show that Manta is a destination that meets the necessary conditions to be a MICE destination and develop this segment. It is necessary to implement event strategies to put them in months where there is little flow of tourists, and it is soon concluded that it is a fully developed destination in the province of Manabí.","PeriodicalId":145353,"journal":{"name":"Revista Internacional de Gestión, Innovación y Sostenibilidad Turística","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131435110","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Perspectiva del Turismo ante la inseguridad en Esmeraldas, Ecuador","authors":"Manuel Alejandro Zambonino Rivadeneira","doi":"10.51260/rigistur.v3i1.380","DOIUrl":"https://doi.org/10.51260/rigistur.v3i1.380","url":null,"abstract":"Tourism is an industry that has been growing throughout the world, and has been an important engine for the economic development of many regions and countries; it constitutes an important source of income for many regions of the world, including the province of Esmeraldas in Ecuador. However, insecurity can negatively affect the socio-economic development of the tourism sector. This article analyzes the economic perspective of tourism in the face of insecurity in the Esmeraldas canton, Esmeraldas province, Ecuador. To achieve this objective, a study was carried out with a sample of tourists who visited the region, and theimpact of insecurity on the perception and behavior of tourists was analyzed. An extensive literature review and analysis of secondary data was carried out to assess the impact of insecurity on local tourism. It was concluded that insecurity negatively affects tourism in the region, producing significant economic losses. Therefore, strategies are suggested to improve security and promote tourism in the area.","PeriodicalId":145353,"journal":{"name":"Revista Internacional de Gestión, Innovación y Sostenibilidad Turística","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133069210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Estrategias de sostenibilidad turística ambiental para el posicionamiento de Guayaquil como Destino Turístico Inteligente","authors":"Marjorie Maleni Montecé Macías, Dayra Paola Marcial Chang","doi":"10.51260/rigistur.v3i1.386","DOIUrl":"https://doi.org/10.51260/rigistur.v3i1.386","url":null,"abstract":"Smart Tourist Destinations (SMT) are innovative spaces that guarantee sustainable development in the tourist territory. The objective of this study is to propose strategies of environmental tourism sustainability for the positioning of Guayaquil as a SMT. Through the mixed typology, several sections have been developed, which are governed in the following order: Part I, describes the approach and background of the problem, its general and specific objectives, as well as the justification. Part II, analysis of the bibliographic review that corresponds to the study variables, as well as the referential antecedents that the subject of study has, Part III, the study methodology will be detailed and the one that will be applied for the development of thework, in addition, the study population and sample are established. Part IV, the results obtained, the discussion, conclusions and recommendations will be shown.","PeriodicalId":145353,"journal":{"name":"Revista Internacional de Gestión, Innovación y Sostenibilidad Turística","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116039496","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}