International Journal of Operations & Production Management最新文献

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Big textual data research for operations management: topic modelling with grounded theory 运营管理的大文本数据研究:用基础理论建立主题模型
IF 9.9 2区 管理学
International Journal of Operations & Production Management Pub Date : 2023-12-26 DOI: 10.1108/ijopm-03-2023-0239
Eyyub Can Odacioglu, Lihong Zhang, Richard Allmendinger, Azar Shahgholian
{"title":"Big textual data research for operations management: topic modelling with grounded theory","authors":"Eyyub Can Odacioglu, Lihong Zhang, Richard Allmendinger, Azar Shahgholian","doi":"10.1108/ijopm-03-2023-0239","DOIUrl":"https://doi.org/10.1108/ijopm-03-2023-0239","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>There is a growing need for methodological plurality in advancing operations management (OM), especially with the emergence of machine learning (ML) techniques for analysing extensive textual data. To bridge this knowledge gap, this paper introduces a new methodology that combines ML techniques with traditional qualitative approaches, aiming to reconstruct knowledge from existing publications.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>In this pragmatist-rooted abductive method where human-machine interactions analyse big data, the authors employ topic modelling (TM), an ML technique, to enable constructivist grounded theory (CGT). A four-step coding process (Raw coding, expert coding, focused coding and theory building) is deployed to strive for procedural and interpretive rigour. To demonstrate the approach, the authors collected data from an open-source professional project management (PM) website and illustrated their research design and data analysis leading to theory development.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results show that TM significantly improves the ability of researchers to systematically investigate and interpret codes generated from large textual data, thus contributing to theory building.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This paper presents a novel approach that integrates an ML-based technique with human hermeneutic methods for empirical studies in OM. Using grounded theory, this method reconstructs latent knowledge from massive textual data and uncovers management phenomena hidden from published data, offering a new way for academics to develop potential theories for business and management studies.</p><!--/ Abstract__block -->","PeriodicalId":14234,"journal":{"name":"International Journal of Operations & Production Management","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2023-12-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139027822","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Hiding operational problems that need to be revealed – a study linking environmental accidents and product recalls 隐藏需要揭示的运行问题--一项将环境事故与产品召回联系起来的研究
IF 9.9 2区 管理学
International Journal of Operations & Production Management Pub Date : 2023-12-21 DOI: 10.1108/ijopm-01-2023-0033
Rick Hardcopf, Rachna Shah
{"title":"Hiding operational problems that need to be revealed – a study linking environmental accidents and product recalls","authors":"Rick Hardcopf, Rachna Shah","doi":"10.1108/ijopm-01-2023-0033","DOIUrl":"https://doi.org/10.1108/ijopm-01-2023-0033","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study investigates whether a firm that has experienced an environmental accident (EA) is less likely to conduct a product recall. If true, it would indicate that EAs tempt firms to hide operational problems that need to be revealed. The logic is that both events are operational failures that damage a firm's reputation and share price. Following an EA, a firm may avoid a discretionary product recall to avoid providing additional evidence of operational incapability and social irresponsibility and thereby triggering amplified reputational and market penalties.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The dataset is compiled from several public and private sources and includes 4,355 product recalls, 153 EAs and 120 firms from the industries that often recall products, including automotive, pharma, medical device, food and consumer products. The study timeframe is 2002–2013. Empirical models are evaluated using hazard modeling.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Results show that EAs reduce the probability of a product recall by 32%, on average. Effect sizes are larger when accidents are more frequent or more severe and when recalls are less severe. Through post hoc analyses, the study finds support for the proposed mechanism that firms avoid recalls due to reputational concerns, provides evidence that EAs can have a lengthy impact on recall behavior, and shows that firms are more likely to avoid recalls managed by the CPSC and NHTSA than recalls managed by the FDA.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>Prior studies in operations management (OM) have not examined the impact of one negative event on another. This study finds that EAs tempt firms to hide operational problems that need to be revealed. While recalling fewer defective products is of concern to consumers and regulators, should EAs influence a broader set of discretionary operational decisions, such as closing/relocating a production facility, outsourcing production or conducting a layoff, study implications increase significantly.</p><!--/ Abstract__block -->","PeriodicalId":14234,"journal":{"name":"International Journal of Operations & Production Management","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2023-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138826350","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Cooperative management of an initial training program: case study of a Czech production site of a Japanese globalized manufacturing firm 初始培训计划的合作管理:日本全球化制造企业捷克生产基地的案例研究
IF 9.9 2区 管理学
International Journal of Operations & Production Management Pub Date : 2023-12-19 DOI: 10.1108/ijopm-04-2023-0270
Nobuko Nishiwaki, Akitsu Oe
{"title":"Cooperative management of an initial training program: case study of a Czech production site of a Japanese globalized manufacturing firm","authors":"Nobuko Nishiwaki, Akitsu Oe","doi":"10.1108/ijopm-04-2023-0270","DOIUrl":"https://doi.org/10.1108/ijopm-04-2023-0270","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study examines the case of an initial training, called “Dojo”, invented and implemented at a production site in the Czech Republic. It clarifies the initial training program implementation process and offers a conceptual framework for cooperative management of subsidiary activities at the site and firm.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study conducts an in-depth analysis of qualitative data from the Czech production site over a five-year period. The theoretical base is the theorization and labeling phase of management innovation (MI), the final phase of which legitimizes a new management practice. Interview data, archival data, pictures and financial data are used for the analysis.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>To legitimize the Dojo in the operational flow controlled by the site and firm, the Czech production site acquires validation of the Dojo from employees and board members of the Japanese and European headquarters, helping the site build trustful relationships with them. Training programs, process standardization and skills standardization of the workers offer benefits to the trainees, production site and firm.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The authors offer theoretical insights into MI at the subsidiary-level, which past studies have not differentiated at the firm-level. The authors also provide details of the implementation and management of initial training for newly hired blue-collar workers at the production site. The findings complement related literature on human resource management and operational management.</p><!--/ Abstract__block -->","PeriodicalId":14234,"journal":{"name":"International Journal of Operations & Production Management","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2023-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138715136","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Inventory and financial performance in the pharmaceutical industry: what transpired over the last two decades? 制药业的库存和财务业绩:过去二十年发生了什么?
IF 9.9 2区 管理学
International Journal of Operations & Production Management Pub Date : 2023-12-12 DOI: 10.1108/ijopm-07-2022-0461
Jeong Hoon Choi, Sangdo Choi, Nallan C. Suresh
{"title":"Inventory and financial performance in the pharmaceutical industry: what transpired over the last two decades?","authors":"Jeong Hoon Choi, Sangdo Choi, Nallan C. Suresh","doi":"10.1108/ijopm-07-2022-0461","DOIUrl":"https://doi.org/10.1108/ijopm-07-2022-0461","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The objective of this study is to explore the structural attributes of the pharmaceutical industry before the onset of the COVID-19 pandemic by examining the relationship between inventory and firm performance and developing a taxonomy of pharmaceutical firms based on the earns-turns matrix.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study examines the inventory–firm performance linkage, considering both total inventory and its discrete inventory components in pharmaceutical firms. In addition, this research develops a new taxonomy of pharmaceutical firms based on the earns-turns matrix. A large panel dataset of firms in the US pharmaceutical industry was collected for the period 2000–2019.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results reveal that strategic groups identified based on this taxonomy show different levels of profitability and inventory turns in the earns-turns matrix. Most pharmaceutical firms moved from the low-right to the top-left section in the earns-turns matrix, indicating that these firms have generally pursued profitability rather than effective inventory management.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>This study explores the structural attributes of the pharmaceutical industry using the earns-turns matrix. This two-dimensional analysis may not, however, capture the full complexity of inventory–firm performance dynamics.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The mapping of strategic groups on the earns-turns matrix provides a useful tool for visual representations of the dynamics of strategic groups in terms of financial performance and inventory management performance. Practitioners can use the earns-turns matrix to benchmark their firm's position against their competitors.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study broadens the scope of operations management research by introducing the earns-turns matrix as an empirical validation tool for operational and strategic management theories. This study emphasizes the effectiveness of the earns-turns matrix in analyzing strategic groups of pharmaceutical firms.</p><!--/ Abstract__block -->","PeriodicalId":14234,"journal":{"name":"International Journal of Operations & Production Management","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138568551","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
(Re)-discovering simulation as a critical element of OM/SCM research: call for research (再)发现仿真作为OM/SCM研究的关键要素:研究的呼吁
IF 9.9 2区 管理学
International Journal of Operations & Production Management Pub Date : 2023-12-05 DOI: 10.1108/ijopm-08-2023-0665
Steven Alexander Melnyk, Matthias Thürer, Constantin Blome, Tobias Schoenherr, Stefan Gold
{"title":"(Re)-discovering simulation as a critical element of OM/SCM research: call for research","authors":"Steven Alexander Melnyk, Matthias Thürer, Constantin Blome, Tobias Schoenherr, Stefan Gold","doi":"10.1108/ijopm-08-2023-0665","DOIUrl":"https://doi.org/10.1108/ijopm-08-2023-0665","url":null,"abstract":"<h3>Purpose</h3>\u0000<p> This study focuses on (re-)introducing computer simulation as a part of the research paradigm. Simulation is a widely applied research method in supply chain and operations management. However, leading journals, such as the <em>International Journal of Operations and Production Management</em>, have often been reluctant to accept simulation studies. This study provides guidelines on how to conduct simulation research that advances theory, is relevant, and matters.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p> This study pooled the viewpoints of the editorial team of the <em>International Journal of Operations and Production Management</em> and authors of simulation studies. The authors debated their views and outlined why simulation is important and what a compelling simulation should look like.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p> There is an increasing importance of considering uncertainty, an increasing interest in dynamic phenomena, such as the transient response(s) to disruptions, and an increasing need to consider complementary outcomes, such as sustainability, which many researchers believe can be tackled by big data and modern analytical tools. But building, elaborating, and testing theory by purposeful experimentation is the strength of computer simulation. The authors therefore argue that simulation should play an important role in supply chain and operations management research, but for this, it also has to evolve away from simply generating and analyzing data. Four types of simulation research with much promise are outlined: empirical grounded simulation, simulation that establishes causality, simulation that supplements machine learning, artificial intelligence and analytics and simulation for sensitive environments.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p> This study identifies reasons why simulation is important for understanding and responding to today's business and societal challenges, it provides some guidance on how to design good simulation studies in this context and it links simulation to empirical research and theory going beyond multimethod studies.</p><!--/ Abstract__block -->","PeriodicalId":14234,"journal":{"name":"International Journal of Operations & Production Management","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2023-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138540731","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Does supply chain concentration improve sustainability performance: the role of operational slack and information transparency 供应链集中度是否提高了可持续性绩效:操作松弛和信息透明的作用
IF 9.9 2区 管理学
International Journal of Operations & Production Management Pub Date : 2023-12-04 DOI: 10.1108/ijopm-12-2022-0807
Fu Jia, Ying Xu, Lujie Chen, Kiran Fernandes
{"title":"Does supply chain concentration improve sustainability performance: the role of operational slack and information transparency","authors":"Fu Jia, Ying Xu, Lujie Chen, Kiran Fernandes","doi":"10.1108/ijopm-12-2022-0807","DOIUrl":"https://doi.org/10.1108/ijopm-12-2022-0807","url":null,"abstract":"PurposeDespite the increasing interest in the role of supply chain concentration (SCC) in improving performance, its influence on firms' sustainability performance remains unexplored, as do the underlying mechanisms of this relationship. Drawing on resource dependence theory, the authors investigate the relationship between SCC and manufacturing firms' sustainability performance and the moderating roles of operational slack and information transparency.Design/methodology/approachThe authors use secondary data from 3,581 manufacturing firms listed on the Shanghai and Shenzhen A-share stock markets from 2006 to 2020 to conduct an empirical analysis using panel data regression models.FindingsManufacturing firms' SCC is negatively related to sustainability performance until it reaches a certain point, where SCC positively affects sustainability performance, presenting a U-shaped relationship. In addition, operational slack represented by a quick ratio moderates the relationship between SCC and sustainability performance by flattening the curve. Operational slack represented by receivable turnover ratio moderates the relationship between SCC and sustainability performance by steepening the curve and shifting the turning point left. Information transparency strengthens the effect of SCC on the sustainability performance by steepening the curve.Originality/valueThis investigation provides a comprehensive view of the SCC– sustainability performance relationship.","PeriodicalId":14234,"journal":{"name":"International Journal of Operations & Production Management","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2023-12-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138543601","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Impact pathways: unravelling the hybrid food supply chain – identifying the relationships and processes to drive change 影响途径:解开混合食品供应链-确定驱动变革的关系和过程
IF 9.9 2区 管理学
International Journal of Operations & Production Management Pub Date : 2023-11-21 DOI: 10.1108/ijopm-05-2023-0362
Emmanuel Acquah Sawyerr, Michael Bourlakis, Damien Conrad, Carol Wagstaff
{"title":"Impact pathways: unravelling the hybrid food supply chain – identifying the relationships and processes to drive change","authors":"Emmanuel Acquah Sawyerr, Michael Bourlakis, Damien Conrad, Carol Wagstaff","doi":"10.1108/ijopm-05-2023-0362","DOIUrl":"https://doi.org/10.1108/ijopm-05-2023-0362","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This paper explores the nature and operations of the supply chain that serves disadvantaged groups. With the increasing reliance on supplementary food provision through food aid, the authors seek to emphasise efficiency and sustainability in these supply chains.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Semi-structured interview data from 32 senior managers and experts from both commercial and food aid supply chains were abductively analysed to develop a relationship-based map of the food chains that serve disadvantaged groups.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Disadvantaged groups are served by a hybrid food supply chain. It is an interconnected supply chain bringing together the commercial and the food aid supply chains. This chain is unsurprisingly plagued with various challenges, the most critical of which are limited expertise and resources, operational inefficiencies, prohibitive logistics costs and a severe lack of collaboration.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study identifies the currently limited role of logistics companies in surplus food redistribution and highlights future pathways. Additionally, the authors present useful actionable propositions for managers, practitioners and policymakers.</p><!--/ Abstract__block -->","PeriodicalId":14234,"journal":{"name":"International Journal of Operations & Production Management","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2023-11-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138540734","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Seeing with fresh eyes – the potential of paradox theory to explore persistent, interdependent tensions in supply chains 用新鲜的眼光看问题——悖论理论在探索供应链中持续的、相互依赖的紧张关系方面的潜力
IF 9.9 2区 管理学
International Journal of Operations & Production Management Pub Date : 2023-11-20 DOI: 10.1108/ijopm-07-2023-0605
Canan Kocabasoglu-Hillmer, Evelyne Vanpoucke, Byung-Gak Son, Sinéad Roden
{"title":"Seeing with fresh eyes – the potential of paradox theory to explore persistent, interdependent tensions in supply chains","authors":"Canan Kocabasoglu-Hillmer, Evelyne Vanpoucke, Byung-Gak Son, Sinéad Roden","doi":"10.1108/ijopm-07-2023-0605","DOIUrl":"https://doi.org/10.1108/ijopm-07-2023-0605","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study explores the potential of paradox theory as a novel theoretical lens to investigate persistent and interdependent tensions in supply chains. It is based on a critical literature review focusing on paradoxes observed within complex supply chains in dynamic business environments, including the articles selected for this special issue, “Environmental Dynamism and Supply Chain Complexity: Managing the Paradoxes.”</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This study introduces the key concepts and themes of the paradox theory literature and possible methodological approaches to studying paradoxes in supply chains. Through a literature review, this study also reflects on the current state of paradox research in the field of operations and supply chain management (OSCM) and proposes future research questions.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The application of paradox theory to OSCM research is in its early stages. This paper presents opportunities to explore persistent and interdependent tensions in supply chains using paradox theory.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>The paper suggests several new research questions that should be translated into more precise propositions. The main implication for research is a call to focus attention on how and why a paradox perspective can help supply chain researchers view complex supply chain problems with fresh eyes.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The study provides the first critical review of paradoxical tensions in OSCM research. While the papers in this special issue contribute significantly to a better understanding of these issues, there is still significant potential for understanding how to respond to paradoxes in supply chains.</p><!--/ Abstract__block -->","PeriodicalId":14234,"journal":{"name":"International Journal of Operations & Production Management","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2023-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138540733","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Toward a moral approach to stakeholder management: insights from the inclusion of marginalized stakeholders in the operations of social enterprises 走向利益相关者管理的道德途径:从社会企业运营中纳入边缘化利益相关者的见解
2区 管理学
International Journal of Operations & Production Management Pub Date : 2023-11-10 DOI: 10.1108/ijopm-09-2022-0549
Kelsey M. Taylor, Eugenia Rosca
{"title":"Toward a moral approach to stakeholder management: insights from the inclusion of marginalized stakeholders in the operations of social enterprises","authors":"Kelsey M. Taylor, Eugenia Rosca","doi":"10.1108/ijopm-09-2022-0549","DOIUrl":"https://doi.org/10.1108/ijopm-09-2022-0549","url":null,"abstract":"Purpose Previous literature on sustainable supply chain management has largely adopted an instrumental view of stakeholder management and has focused on understanding the effect of powerful stakeholders who have a more decisive influence on an organization's supply chain decisions. Social enterprises have emerged as organizations that often aim to create impact by integrating marginalized stakeholders into their operations and supply chains. This study examines the trade-offs that social enterprises experience due to their moral stance toward stakeholder engagement, evidenced in their commitment to serving marginalized stakeholders, as well as the responses adopted to these trade-offs. Design/methodology/approach The study follows a theory elaboration approach through a multiple case study design. The authors draw on insights from stakeholder theory and use the empirical insights to expand current constructs and relationships in a novel empirical context. Based on an in-depth analysis of primary and secondary qualitative data on ten social enterprises, the authors examine how these organizations integrate marginalized stakeholders into various roles in their operations. Findings When integrating marginalized customers, suppliers and employees, social enterprises face affordability, reliability and efficiency trade-offs. Each trade-off represents conflicts between the organization's needs and the needs of marginalized stakeholders. In response to these trade-offs, social enterprises choose to internalize the costs through slack creation or vertical integration or externalize the costs to stakeholders. The ability to externalize is contingent on the growth orientation of the organization and the presence of like-minded B2B (Business-to-Business) customers. These responses reflect whether organizations accept the trade-offs at the expense of one or more stakeholders or if they avoid the trade-offs and find mutually beneficial solutions. Originality/value Building on the empirical insights, the authors elaborate on stakeholder theory with a focus on the integration of marginalized stakeholders by emphasizing a moral justification for stakeholder engagement, identifying the nature of the underlying trade-offs which can arise when various stakeholder needs are in conflict and examining the contingencies affecting organizational responses to these trade-offs.","PeriodicalId":14234,"journal":{"name":"International Journal of Operations & Production Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135186764","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Advancing social procurement: an institutional work perspective 推进社会采购:制度工作视角
2区 管理学
International Journal of Operations & Production Management Pub Date : 2023-11-06 DOI: 10.1108/ijopm-02-2023-0122
Kamran Razmdoost, Leila Alinaghian
{"title":"Advancing social procurement: an institutional work perspective","authors":"Kamran Razmdoost, Leila Alinaghian","doi":"10.1108/ijopm-02-2023-0122","DOIUrl":"https://doi.org/10.1108/ijopm-02-2023-0122","url":null,"abstract":"Purpose The adoption of social procurement, the emerging practice of using a firm's spending power to generate social value, requires buying firms to navigate conflicts of institutional logics. Adopting an institutional work perspective, this study aims to investigate how buying firms change their existing procurement institutions to adopt and advance social procurement. Design/methodology/approach The authors conducted an in-depth case study of a social procurement initiative in the UK. This case study comprised of 16 buying firms that were actively participating in the social procurement initiative at the time of data collection (2020–2021). The data were largely captured through a set of 41 semi-structured interviews. Findings Four types of institutional work were observed: reducing institutional conflicts, crossing institutional boundaries, legitimising institutional change and spreading the new institutional logic. These different types of institutional work appeared in a sequential way. Originality/value This study contributes to various strands of literature investigating the role of procurement in generating value and benefits within societies, adopting an institutional lens to investigate the buying firms' purposeful actions to change procurement institutions. Secondly, this study complements the existing literature investigating the conflicts of institutional logics by illustrating the ways firms address such institutional conflicts when adopting and advancing social procurement. Finally, this work contributes to the recently emerging research on institutional work that examines the creation and establishment of new institutions by considering the existing procurement institutions in the examination of institutional work.","PeriodicalId":14234,"journal":{"name":"International Journal of Operations & Production Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135584450","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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