Journal of Management and Pharmacy Practice最新文献

{"title":"THE INFLUENCE OF EXCELLENT SERVICESAWARENESS TOWARD EMPLOYEE’S MOTIVATION IN SUPIORI LOCAL PUBLIC HOSPITAL","authors":"Feranianty Harpina, D. Wahyono, Edi Prasetyo Nugroho","doi":"10.22146/JMPF.64","DOIUrl":"https://doi.org/10.22146/JMPF.64","url":null,"abstract":"The overall good service system is by patient satisfaction-oriented system, besides the hospital facility aspects, the role of doctors, paramedical and non medical is very important as they will determine the perception of performance and perceived performance of the services provided patients. Asking a good service needs motivation supported by awareness on the importance of excellent service. The study was done in order to see the level of employee knowledge about the excellent service, looking at the relationship of employee knowledge level for the excellent service with the awareness level for excellent level, and to see how the influence of awareness of excellent service to the employee working motivation in Supiori Local Public Hospital. The subjects for this research consists of 37 permanent employee of Supiori Local Public Hospital, then analized using visual binning of SPSS 17 for windows program to see the employee knowledge level on the excellent service, the method of correlation analysis to see the correlation of employees knowledge level for the excellent service, and regression analysis method to see how the influence of awareness for excellent service by the employee to the Supiori Local Public Hospital using SPSS 17 for windows. The results showed that the respondents’ knowledge level classified as good one are 59.5% and 40.5% were considered not good. Knowledge of excellent service with awareness level for excellent service correlate with r-count of 0.692. The awareness effect of the excellent service to the working motivation by the employees in Supiori Local Public Hospital is 12.7% with the regression equation Y = 12.943 + 0.324 X. Keywords : Excellent service, work motivation","PeriodicalId":125871,"journal":{"name":"Journal of Management and Pharmacy Practice","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114246054","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"THE EFFECT OF A PHARMACIST COUNSELING TOWARD THE ACHIEVEMENT OF THERAPY TARGET ON HYPERTENSION OUTPATIENTS OF RSUD SARAS HUSADA PURWOREJO","authors":"Wasilin Wasilin, Z. Ikawati","doi":"10.22146/JMPF.42","DOIUrl":"https://doi.org/10.22146/JMPF.42","url":null,"abstract":"Hypertension is a chronic disease, so patients with hypertension during his life always takes medication to control blood pressure. If blood pressure is not controlled it will result in a blood vessel complications, coronary heart disease, cardiac infarction, stroke and renal failure. The research has been conducted to determine the effect of a pharmacist counseling target blood pressure < 140/90 mmHg in hypertension patients non-diabetes mellitus and < 130/80 mmHg in hypertension patients with diabetes mellitus who was treated at the outpatients of Saras Husada Purworejo General Public Hospital. Retrieved 94 subjects of research, grouped randomly into intervention group (received counseling pharmacist) are 48 subjects and the control group (no counseling pharmacist) as many as 46 subjects. Data analysis using the Statistics Program for Social Science (SPSS). The results showed  that a pharmacist counseling had a significant effect toward the achievement target of < 140/90 mmHg blood pressure on the non-diabetes mellitus hypertension patients (p = 0.000) and < 130/80 mm Hg on the hypertension patients with diabetes mellitus (p = 0.001). Key words : pharmacist counseling, non-diabetes mellitus hypertension, hypertension with diabetes mellitus, decreasing of blood pressure, and the achievement blood pressure target.","PeriodicalId":125871,"journal":{"name":"Journal of Management and Pharmacy Practice","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132118309","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"BRAND SWITCHING ANALYSIS IN HAND & BODY LOTION FOR WOMEN CONSUMERS : A CASE STUDY IN STUDENT OF FACULTY PHARMACY UGM","authors":"Tia Aningtyas, S. Sampurno, D. Wahyono","doi":"10.22146/JMPF.56","DOIUrl":"https://doi.org/10.22146/JMPF.56","url":null,"abstract":"The causes of brand switching are dissatisfaction, the desire of variety and the influence of promotion. This type of research was associative study to analize link between customer dissatisfaction, need to find variations and the influence of promotion on brand Hand&Body Lotion, that causing the brand Switching Hand&Body Lotion. Location of research conducted at the Faculty of Pharmacy UGM, with sample Strata 1 (S1) student, Pharmacist and Master (S2) as many as 200 people. Determination techniques in non-probability sample used was purposive sampling or sampling based on the criteria, the student of Faculty of Pharmacy who using Hand & Body Lotion for 6 months. Data retrieval method used was a questionnaire. The analytical method used was multiple regression method. The result obtained was Y = -1,551 + 0,182X1 + 0,189X2 + 0,215X3 where Y was the displacement of the brand, X1 was the dissatisfaction of consumers, X2 was the need to find variation and X3 the influence of variations in the promotion. Equation can be interpreted that consumer dissatisfaction , needs to find the variety of products and promotional products significantly influenced the decision on Brand Switching Hand & Body Lotion (p <0.05). Promotion variables had the most impact on brand switching by consumers decision between the other independent variables under study that was equal to 0.215. The desire for a variation variable had a constanta 0,189 and 0,82 for advertisment variable. Keyword : Brand switching, dissatisfaction, variation, promotion","PeriodicalId":125871,"journal":{"name":"Journal of Management and Pharmacy Practice","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116641317","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"COST OF ILLNESS PASIEN STROKE","authors":"S. Purbaningsih, D. Wahyono, Endang Suparniati","doi":"10.22146/JMPF.134","DOIUrl":"https://doi.org/10.22146/JMPF.134","url":null,"abstract":"Stroke adalah penyakit gangguan otak yang dapat mengakibatkan kematian dan kecacatan dengan biaya perawatan yang besar. Studi Cost of Illness (COI) bertujuan untuk mengukur beban ekonomi suatu penyakit. Penelitian dimaksudkan untuk melihat gambaran total biaya penyakit stroke, mengetahui perbedaan biaya riil pasien stroke rawat jalan dan rawat inap ditinjau dari faktor usia, jenis kelamin, kelas perawatan, lama perawatan, jumlah komorbid, cara bayar dan tipe stroke. Jenis penelitian adalah penelitian analitik dengan rancangan cross sectional berdasarkan perspektif rumah sakit. Pengambilan data dilakukan secara retrospektif melalui catatan medik pasien, bagian penjaminan, dan dari bagian Unit Teknologi Informatika di RSUP Dr. Sardjito Yogyakarta selama periode bulan Januari sampai Juni 2014. Variabel bebas meliputi usia, jenis kelamin, kelas perawatan, lama perawatan, jumlah komorbid, cara bayar dan tipe stroke meliputi stroke iskemik dan hemoragi, sedangkan variabel terikat adalah biaya riil pasien stroke rawat jalan dan rawat inap. Analisis data menggunakan analisis statistik deskriptif, Mann Whitney, dan Kruskal Wallis. Hasil penelitian menunjukkan bahwa total biaya penyakit stroke untuk 606 pasien adalah sebesar Rp. 5.867.281.315,97. Biaya rawat jalan menunjukkan berbeda signifikan ditinjau dari faktor usia, jenis kelamin dan cara bayar untuk stroke iskemik, sedangkan untuk stroke hemoragi menunjukkan beda signifikan ditinjau dari faktor jenis kelamin dan cara bayar. Biaya rawat inap menunjukkan beda signifikan ditinjau dari faktor usia, kelas perawatan, lama perawatan dan jumlah komorbid untuk stroke iskemik, sedangkan untuk stroke hemoragi menunjukkan beda signifikan ditinjau dari kelas perawatan, lama perawatan dan jumlah komorbid. Tipe stroke memberikan hasil perbedaan signifikan pada biaya stroke rawat jalan.","PeriodicalId":125871,"journal":{"name":"Journal of Management and Pharmacy Practice","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125212532","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"THE INFLUENCE OF THE EMPLOYEE’S ATTRIBUTION TOWARDS HUMAN RESOURCES MANAGEMENT POLICIES TO EMPLOYEE’S MOTIVATION AND ORGANIZATIONAL COMMITMENT IN PKU MUHAMMADIYAH YOGYAKARTA HOSPITAL","authors":"Hening Pratiwi, D. Wahyono, Edi Prasetyo Nugroho","doi":"10.22146/JMPF.63","DOIUrl":"https://doi.org/10.22146/JMPF.63","url":null,"abstract":"There are some factors that influence human resources management, they are the employee’s attribution, working motivation, and organizational commitment. The purpose of this research is to determine the influence of the employee’s attribution toward human resources management policies to employee’s motivation and organizational commitment in PKU Muhammadiyah Yogyakarta Hospital. This research used questionnaire to 51 employees as subjects and had been working at least 1 year in PKU Muhammadiyah Yogyakarta Hospital. The questionnaires that used in this research consists of questionnaire for employee’s attribution toward human resources management policies, working motivation questionnaire, and organizational commitment questionnaire. To test validity and realibility used 25 respondents, then analyzed with regression analysis to determine the influence of the employee’s attribution toward human resources management policies to working motivation and organizational commitment used SPSS 17 for windows program for analyzing data. The results showed that employee’s attribution toward human resources management policies has positive influence 94,9 % to motivation employees with regression equation Y = 6,425 + 0,967X, employee’s attribution toward human resources management policies has positive influence to organizational commitment 92,6% with regression equation Y=10,133 + 0,735X, and working motivation correlates positively with organizational commitment with r 0,980. Keywords : Employee’s attributions, working motivation, organizational commitment","PeriodicalId":125871,"journal":{"name":"Journal of Management and Pharmacy Practice","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125050080","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"ANALYSIS OF COSTUMER PERCEPTION ABOUT IMPLEMENTATION OF ISO 9001 : 2000 AT PKU MUHAMMADIYAH HOSPITAL, BANTUL","authors":"Cahyani Hijriafitri, Marchaban Marchaban, S. Sumarni","doi":"10.22146/JMPF.34","DOIUrl":"https://doi.org/10.22146/JMPF.34","url":null,"abstract":"ISO 9001:2000 is a standard quality management system that focus on processes and customers, since Februari2008 ISO 9001:2000 have been applied in RSU PKU Muhammadiyah Bantul. The aims of this study are to analyzethe increasing level of internal customer satisfaction before and after ISO 9001:2000 and also to measure the patient’ssatisfaction level to find out whether the patients feel satisfied with the service given by inpatient installation afterapplying ISO 9001:2000. The study was done by using analytic cross-sectional method. Data were collected using total sampling method as many as 377 internal customer for internal customer satisfaction questionnaire, while questionnaire of patient’ssatisfaction level used purposive sampling method as many as 69 respondent. As the result, there was an increasing of internal customer satisfaction proved by the difference of averagebetween before implementing ISO as much as 52,48 and about 72,68 after implementing ISO. There is also showedthat found gap between service quality with patient satisfaction and the sequence of gap is responsiveness that isfollowed reliability, empathy, assurance, and tangibles dimension. Keyword : ISO 9001:2000, internal customer satisfaction, importance - performance analysis, ServQual","PeriodicalId":125871,"journal":{"name":"Journal of Management and Pharmacy Practice","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129939792","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"EVALUATION QUALITY OF LIFE OF TYPE 2 DIABETIC PATIENTS WITH ORAL ANTIDIABETIC THERAPY AT AMBULATORY CLINIC IN RSUP DR. SARDJITO","authors":"Rafika Mutia Sari, J. Thobari, T. Andayani","doi":"10.22146/JMPF.7","DOIUrl":"https://doi.org/10.22146/JMPF.7","url":null,"abstract":"Type 2 Diabetes Mellitus is a chronic disease which can’t be healed totally. Therefore type 2 DM will affect the Health Related Quality of Life (HRQOL). The purpose of this study was to determinate the QOL of type 2 DM patients based on patient’s characteristics, drug groups, and therapy pattern (single versus combination therapy). This study was conducted in RSUP Dr. Sardjito Yogyakarta. This study is an analytical research with cross sectional design. Data collection was done by interview and review of patient’s medical records. Research’s subjects are ambulatory patient with type 2 DM who are threated with oral antidiabetic(s) and willing to fill the questionnaire. Total 227 total patients were included in this study. Quality of life was measured by Diabetes Quality of Life Clinical Trial Questionnaire (DQLCTQ). The analysis showed that gender, age, duration of DM, educational level, marital status and occupation affect the QOL. Patient taking metformin had 67.9 score, 67.7 for patient with acarbose therapy and patient taking sulfonylurea 67.6 score. Those differences were not significant (ANOVA test, p = 0.298). Patients taking single antidiabetic agent had 70.6, whereas those taking combination therapy had 67.6 score. Independent sample t‐test showed that those score have significant difference (p = 0.002). Linear regression analysis with enter method showed that QOL’s difference between single and combination therapy groups did affected by patient’s characteristics (p=0.049). Keywords : type 2 DM, ADO therapy, quality of life, DQLCTQ","PeriodicalId":125871,"journal":{"name":"Journal of Management and Pharmacy Practice","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121542152","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"THE INFLUENCE OF PERCEPTION ABOUT PRODUCT ADVERTORIAL IN NEWSPAPER TOWARD CONSUMER ATTITUDE","authors":"R. Melati, Basu Swastha Dharmmestha","doi":"10.22146/JMPF.39","DOIUrl":"https://doi.org/10.22146/JMPF.39","url":null,"abstract":"The purpose of this research is to analysis the influence of perception about health product advertorial towardconsumer attitude. Advertorial is advertising looks like news as its editorial format. The purpose of advertising is toinfluence consumer buying behavior. Consumer attitude is one of predictor to determine consumer behavior.Method of this research is survey which GMU student that have read advertorial of healt product in newspaperas population. Method of sampling use purposive sampling. There are 3 variables in this research: perception of health product advertorial as independent variable while cognitive and affective response as dependent variables. All variables are measured using Likert scale. The primary data collected using questionnaires that given to 170respondents. Validity and reliability of research instrument were tested using Confirmatory Factor Analysis andAlpha Cronbach’s. All hypotheses tested by using Linear Regression. The finding of this research shown that perception of health product advertorial significantly influence cognitiveand affective of consumer response . The influence perception of health product advertorial toward cognitive responseof GMU student that read newpaper is 21,3% and the influence of health product advertorial toward affective responseof GMU student that read newspaper is 8,7%. Another factors estimated influencing attitude toward the advertorialare individual education, attitude toward the brand previously, dan level of individual involvement. Keyword : Advertorial, attitude, perception, student of Gadjah Mada University","PeriodicalId":125871,"journal":{"name":"Journal of Management and Pharmacy Practice","volume":"69 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114272249","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"THE COMPARISON BETWEEN MONOTHERAPY AND POLYTHERAPY IN EPILEPSY IDIOPATHIC GENERALISED TONIC CLONIC","authors":"Ratna Wijayatri, Z. Ikawati, Abdul Ghofir","doi":"10.22146/JMPF.106","DOIUrl":"https://doi.org/10.22146/JMPF.106","url":null,"abstract":"The prevalence of epilepsy in the world reachs 5-20 per 1000 population. In Indonesia, the prevalence of epilepsy is approximately at 0.5-1.2%. Antiepilepsy drug has an important role in the epilepsy treatment. This study was aimed to know the effectiveness and safety of monotherapy treatment compared to polytherapy in terms of seizure frequency, seizure-free duration, and adverse drug reaction. This study was the observational research. The data were collected prospectively using instruments i.e.: seizure diaries and APS (Adverse Drug Reaction Probability Scale). Subject of this study were epileptic patient with idiopathic generalized tonic clonic who receive either polytherapy or monotherapy in neurological clinic of Dr. Sardjito Hospital on May-June 2012 period, which fulfilled the inclusion criteria. The data from monotherapy and polytherapy group was analysed in term of seizure frequency, seizure-free duration and adverse drug reaction. Result showed that monotherapy treatment more effective in controlling seizure (reduce the frequency of seizure) compared to polytherapy (<0.05). Percentage of seizure free was 83% in monotherapy compared to 48% in polytherapy. The prevalence of adverse drug reaction was about 20% in monotherapy and 14% in polytherapy. Based on the interview, although monotherapy caused more adverse drug reaction than that in polytherapy, the drug adverse reaction in monotherapy was milder and did not annoy patient convenience. Keywords: Epilepsy, Idiopathic Generalised Tonic Clonic, Monotherapy, Polytherapy, Adverse Drug Reaction","PeriodicalId":125871,"journal":{"name":"Journal of Management and Pharmacy Practice","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130983646","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"THE STRATEGIC ROLES OF HUMAN CAPITAL, LEARNING AND INNOVATION CAPABILITIES TO INDONESIAN PHARMACEUTICAL COMPANY PERFORMANCE","authors":"S. Sampurno","doi":"10.22146/JMPF.18","DOIUrl":"https://doi.org/10.22146/JMPF.18","url":null,"abstract":"Pharmaceutical industry is strongly konwledge-based and research-intensive with knowledge product as the competitive advantages determinant.In the pharmaceutical industry, human capital is strategic assets as the main pilar of organizational competence in creating values to satisfy its customer’s need. Human capital is the key for competitiveness and the key for making innovations. In this contex, knowledge mastery is very crusial to pharmaceutical company. A company can have competitive advantage if they know how to extend, disseminate, and exploate knowledge internally and know how to protect it from being imitated by its competitors. For doing this, individual as well as collective learning in the company is needed in order to integrate different streams of various technologies, which at the same time strengthen its core competence.. Learning will also strengthen its absorbtive capacity, which in turn enables the company to absorb knowledge form external sources to be combined with internal capabilities have been possessed by the company. Within pharmaceutical industry, innovation capability, eitherin terms of innovation process or products, play signifikan important role in creating competitive advantage. Without innovation capability, a pharmaceutical company will be stagnant because it will not be able to respond the demands of hightly dynamic market. Learning capabilitycloselyrelates to innovation outcome. Orgaizatuional learning process has very strong relationship with organizational perfornmance. This research tested the strategic roles of human capital, learning and innovation capabilities to Indonesian pharmaceutical companies. This research was carried out through field study, while the data process and analysis was done with Structural Eqution Modeling (SEM) using Lisrel 8.7 program. This research found that pharmaceutical companies with veru strong human capital, and superior learning and innovation capacities had excellent organizational performance with sustainable competitiveness. These three variables were found to be critical determinants of competitive advantage of Indonesian pharmaceutical companies. Keywords : Human capital. Learning, innovation, competitive advantage and company performance","PeriodicalId":125871,"journal":{"name":"Journal of Management and Pharmacy Practice","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125367933","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}