发布求助
文献互助 智能选刊 最新文献

Middle East J. of Management最新文献

筛选
英文 中文
Linking emotional intelligence to knowledge sharing behaviour: mediating role of job satisfaction and organisational commitment 情商与知识分享行为的关联:工作满意度和组织承诺的中介作用
Middle East J. of Management Pub Date : 2019-04-01 DOI: 10.1504/MEJM.2019.10019264
S. Naz, Cai Li, Q. Nisar, Muhammad Rafiq
{"title":"Linking emotional intelligence to knowledge sharing behaviour: mediating role of job satisfaction and organisational commitment","authors":"S. Naz, Cai Li, Q. Nisar, Muhammad Rafiq","doi":"10.1504/MEJM.2019.10019264","DOIUrl":"https://doi.org/10.1504/MEJM.2019.10019264","url":null,"abstract":"The main objective of the research is to investigate the relation between emotional intelligence and knowledge sharing behaviour and its underlying mechanism. In knowledge intensive era, knowledge sharing behaviour is contemplated as an inevitable factor to foster organisational success. Response has been taken from 340 call centre employees located in Pakistan through questionnaires while employing stratified sampling technique. To analyse the measurement and structure model, confirmatory factor analysis (CFA) and partial least square method to structure equation modelling (PLS-SEM) have been utilised. The findings infer that emotional intelligence is positively associated with Knowledge sharing behaviour. Furthermore, job satisfaction and organisational commitment mediates the relation between emotional intelligence and knowledge sharing behaviour. The study suggests that management must induce such human resource management programs that develop positive employees' job attitudes and behaviour and devise selection tool to identify employees' emotional intelligence. The limitations are demarcated implying future research directions.","PeriodicalId":123919,"journal":{"name":"Middle East J. of Management","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122963228","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 14
Romantic nationalism in the post-Ottoman era: a continued struggle of tension and unrest 后奥斯曼时代的浪漫民族主义:紧张和动荡的持续斗争
Middle East J. of Management Pub Date : 2019-04-01 DOI: 10.1504/MEJM.2019.10019261
A. Walle
{"title":"Romantic nationalism in the post-Ottoman era: a continued struggle of tension and unrest","authors":"A. Walle","doi":"10.1504/MEJM.2019.10019261","DOIUrl":"https://doi.org/10.1504/MEJM.2019.10019261","url":null,"abstract":"Romantic nationalism involves peoples striving to live according to their heritage and traditions in lands under their control. This movement, originally emerging in the early 19th century West, exerted a significant impact during the final decades of the Ottoman Empire. After World War 1 President Woodrow Wilson of the US advocated policies that were friendly to selfdeterminism in the Middle East. Ignoring these recommendations, Britain and France divided up the former Ottoman Empire with little regard to the will of the people who lived there. Since then, the reactions of effected ethnic groups, including the founding of Israel and its impacts upon indigenous Palestinians, have often been similar to Romantic Nationalism. Viewing these tensions with reference to Romantic Nationalism provides a useful tool of analysis, reflection, and policy formation.","PeriodicalId":123919,"journal":{"name":"Middle East J. of Management","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126769384","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
What Missing the Internet Means for E-business: A Case from India 错过互联网对电子商务意味着什么:一个来自印度的案例
Middle East J. of Management Pub Date : 2019-04-01 DOI: 10.1504/MEJM.2019.10016926
Varsha Jain, Amrita Bansal, P. H. Ang, B. Ganesh
{"title":"What Missing the Internet Means for E-business: A Case from India","authors":"Varsha Jain, Amrita Bansal, P. H. Ang, B. Ganesh","doi":"10.1504/MEJM.2019.10016926","DOIUrl":"https://doi.org/10.1504/MEJM.2019.10016926","url":null,"abstract":"Comprehensively, around 40% of the general E-commerce business houses are associated through internet for various business exercises. This network has an exceedingly high degree of confidence and dependence on the internet. At the point when this internet is disrupted, it affects the organisations. To address this issue, we could not discover any examination on the impact of internet on the organisations, particularly multi-national organisations (MNCs). Subsequently, this investigation was completed to see how these organisations are dependent on the internet. It also studies the means and measures adopted by organisations in the case of internet interruption to limit the negative effects. To accomplish these targets, technology-organisation-environment (TOE) system and self-determination theory were utilised. 36 semi-structure in-depth interviews were taken with the representatives and entrepreneurs of various e-businesses. The finding of the examination has broadened the TOE structure and self-determination theory as political variables and condition factors, for example, scientific, social connectedness and limited time exercises were included as they played a noteworthy part in the internet disruption.","PeriodicalId":123919,"journal":{"name":"Middle East J. of Management","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132702654","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Building E-Loyalty for E-retailers: Role of Justice Perception and Consumer Forgiveness 建立电子零售商的电子忠诚:公平感知和消费者宽恕的作用
Middle East J. of Management Pub Date : 2019-04-01 DOI: 10.1504/MEJM.2019.10018619
Fatma Özge Baruönü Latif, Aypar Uslu
{"title":"Building E-Loyalty for E-retailers: Role of Justice Perception and Consumer Forgiveness","authors":"Fatma Özge Baruönü Latif, Aypar Uslu","doi":"10.1504/MEJM.2019.10018619","DOIUrl":"https://doi.org/10.1504/MEJM.2019.10018619","url":null,"abstract":"This study aims at exploring e-loyalty in the e-commerce context by emphasising the mediating roles of customer forgiveness with respect to the perceived fairness of recovery efforts and customers' e-loyalty towards eretailers. The data were collected from 380 respondents who experienced an online failure and had a recovery. This study demonstrates that the customers who experienced a service failure and received recovery evaluated functional justice (distributive, procedural and informational), and relational justice (interpersonal justice) in a different way. On the other hand, this research shows whilst emotional forgiveness mediates the relationship between functional justice and e-loyalty, forgiveness is affected by a religious commitment as well as fairness perception of customers. However, customers' empathy is not an indicator of forgiveness in e-commerce context. The results help e-commerce providers to develop effective recovery strategies and to empower the interactional role of virtual assistants to build a more empathetic relationship with the victims.","PeriodicalId":123919,"journal":{"name":"Middle East J. of Management","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127897975","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Total quality management and the quality of service provided: case study of Jordanian public management 全面质量管理和提供的服务质量:约旦公共管理案例研究
Middle East J. of Management Pub Date : 2019-04-01 DOI: 10.1504/MEJM.2019.10019263
Sahem Nawafleh, Anan M. Abu Hummour
{"title":"Total quality management and the quality of service provided: case study of Jordanian public management","authors":"Sahem Nawafleh, Anan M. Abu Hummour","doi":"10.1504/MEJM.2019.10019263","DOIUrl":"https://doi.org/10.1504/MEJM.2019.10019263","url":null,"abstract":"A vital quality improvement process, known as total quality management (TQM), is being utilised by numerous organisations worldwide with its success being displayed with increases in service quality. This paper aimed to measure the level of this success by measuring the improvement in service quality in the Civil Status and Passport Department within the Jordanian Public Sector. The influence of TQM on four separate criteria was measured. These were the level of response, the accuracy of the response, the employee's empathy towards the service recipient and the availability of the service within a given time or place. Data was gathered via questionnaire response from 390 randomly selected personnel working within the Jordan's Public Sector. The analysis showed that there was a significant correlation between TQM and service quality within the Jordanian Public Sector (α ≤ 0.05). Further research in field can be rolled out across all Jordanian government institutions are recommended.","PeriodicalId":123919,"journal":{"name":"Middle East J. of Management","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121270691","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Organisational politics and task performance: the intervening role of affective organisational commitment in a public sector organisation 组织政治与任务绩效:公共部门组织中情感组织承诺的干预作用
Middle East J. of Management Pub Date : 2019-02-14 DOI: 10.1504/MEJM.2019.10019020
M. R. Butt, A. Mahmood, Sara Kanwal, Farooq Anwar Bajwa
{"title":"Organisational politics and task performance: the intervening role of affective organisational commitment in a public sector organisation","authors":"M. R. Butt, A. Mahmood, Sara Kanwal, Farooq Anwar Bajwa","doi":"10.1504/MEJM.2019.10019020","DOIUrl":"https://doi.org/10.1504/MEJM.2019.10019020","url":null,"abstract":"Organisational politics is one of the pervasive but overlooked domains, particularly in law enforcing agencies. In this context, a conceptual model was proposed to empirically consider the intervening role of affective organisational commitment between the infrequently studied relationship of perception of organisational politics (POPs) and task performance. Accordingly, in order to test the presumed predictions of the current study data was collected from traffic enforcement officers employed in the capital city of Punjab, Pakistan (n = 198). Preacher and Hayes mediation analysis with 10,000 bootstraps was performed in the SPSS.22. Subsequently, results validated the effect of perceived organisational politics on employee's task performance transmitted only through affective organisational commitment. Hence, it also provided the empirical support by applying assumption of social exchange theory that as individuals when evaluating marketplace unjust and unfair, responding by not endowing their resources in it.","PeriodicalId":123919,"journal":{"name":"Middle East J. of Management","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114080651","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Transformational Leadership And Work Engagement: Exploring The Black Boxes By Looking Into The Lense of Intentional Change Theory 变革型领导与工作投入:从意图变革理论的角度探索黑盒子
Middle East J. of Management Pub Date : 2019-02-14 DOI: 10.1504/MEJM.2019.10015471
M. Waqas, R. Zubair, A. Mahmood, Farooq Anwar
{"title":"Transformational Leadership And Work Engagement: Exploring The Black Boxes By Looking Into The Lense of Intentional Change Theory","authors":"M. Waqas, R. Zubair, A. Mahmood, Farooq Anwar","doi":"10.1504/MEJM.2019.10015471","DOIUrl":"https://doi.org/10.1504/MEJM.2019.10015471","url":null,"abstract":"Purpose: This study was conducted to determine the effect of transformational leadership (TL) on work engagement (WE) of nurses in Lahore-Pakistan. Previous studies showed that some job demands had positive connection with WE while some reviews declared negative influence of job demands on WE. This study intended to find out the role of leadership in defining job demands as challenges and their further relationship with WE. Design/methodology/approach: Primary data and snowball sampling technique was used. Data was analysed on Smart PLS3. Findings: Test analysis showed that TL has significant relationship with WE. Practical implications: In hospitals, transformational leaders reduced the stress of nurses which lead to self-confidence and caused them to perceive job demands as a challenge. Originality/value: This study obtained TL as positive leadership style in hospitals as there was more risk involved regarding human health, and nurses must ask from their leaders before giving any treatments to the patients.","PeriodicalId":123919,"journal":{"name":"Middle East J. of Management","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128713303","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Linking leader's emotional labour strategies with leader's attitude: an effective approach towards leadership 将领导者情绪劳动策略与领导者态度相结合:一种有效的领导力研究方法
Middle East J. of Management Pub Date : 2019-02-14 DOI: 10.1504/MEJM.2019.10019019
Sajjad Ahmad, Q. Nisar, A. Imran, M. Waqas, S. Malik
{"title":"Linking leader's emotional labour strategies with leader's attitude: an effective approach towards leadership","authors":"Sajjad Ahmad, Q. Nisar, A. Imran, M. Waqas, S. Malik","doi":"10.1504/MEJM.2019.10019019","DOIUrl":"https://doi.org/10.1504/MEJM.2019.10019019","url":null,"abstract":"Emotions are important part of one's life and job. Emotions are always ready for feisty attack on individuals' attitudes at workplace. The present study aimed to investigate the impact of leader's emotional labour strategies on leader's attitudes by considering the mediating role of leader's job satisfaction. The data were collected by teachers of universities in Pakistan by using simple random sampling. Confirmatory factor analysis and structure equation modelling techniques had been used to evaluate the appropriate results. Results divulged that emotional labour strategies significantly influence the leader's attitudes. Moreover, surface acting is significantly and negatively associated with leader's organisational commitment and leader's loyalty. Similarly, deep acting and display of genuine emotions significantly and positively related to leader's organisational commitment and leader's loyalty. Path analysis results indicated that leader's job satisfaction partially mediate the relationship between emotional labour strategies and leader's attitudes.","PeriodicalId":123919,"journal":{"name":"Middle East J. of Management","volume":"77 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133087718","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
The impact of organisational structure on organisational learning 组织结构对组织学习的影响
Middle East J. of Management Pub Date : 2019-02-14 DOI: 10.1504/MEJM.2019.097817
Jamshid Ali Turi, S. Sorooshian
{"title":"The impact of organisational structure on organisational learning","authors":"Jamshid Ali Turi, S. Sorooshian","doi":"10.1504/MEJM.2019.097817","DOIUrl":"https://doi.org/10.1504/MEJM.2019.097817","url":null,"abstract":"Focus of the research was to find out the impact of organisational structure on organisational learning and to find out which type of organisation provides better learning opportunities. Data was collected from 130 universities operating in public and private sector of Pakistan. The approach used for research was formative conceptualisation for organisational learning. The framework makes clear that organisational learning varies according to the kind of structure. The study of the different design variables allows us to expand our understanding of different organisational learning implications. Study shows that organic structural profile helps organisational learning and greater knowledge creation rather than mechanic profile. The critical variables that facilitate learning are centralisation and indoctrination. The study further responds to the need to provide empirical evidence about the influence of organisational structure on organisational learning, advancing the measure of this emergent field of management research using formative conceptualisation.","PeriodicalId":123919,"journal":{"name":"Middle East J. of Management","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129747682","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
The influence of product innovation, brand image, and physical evidence to purchase decision and WOM of Starbucks in Jakarta 产品创新、品牌形象和实物证据对雅加达星巴克的购买决策和口碑的影响
Middle East J. of Management Pub Date : 2019-02-14 DOI: 10.1504/MEJM.2019.10019018
S. Wahyuni
{"title":"The influence of product innovation, brand image, and physical evidence to purchase decision and WOM of Starbucks in Jakarta","authors":"S. Wahyuni","doi":"10.1504/MEJM.2019.10019018","DOIUrl":"https://doi.org/10.1504/MEJM.2019.10019018","url":null,"abstract":"Purchase decision and WOM of product were essential parts of marketing. Once a customer decides to buy a product then shares positive WOM towards the product. The purchase decision and WOM conducted by the customers create some advantages for the company. The customers of Starbucks Jakarta are the object of this study. Questionnaires, as the primary data used in this study, were disseminated to 120 respondents. The data collection method used purposive sampling method. While AMOS program was used to test the hypotheses. This study had six research hypotheses; four of them showed positive and significant effects, only two of the hypotheses showed no positive influence. Product innovation and physical evidence gives significant influence towards purchase decision and WOM. However, brand image did not influence purchase decision and WOM. This study was expected to give implication towards the company and the marketers to develop the brand image by creating marketing activities.","PeriodicalId":123919,"journal":{"name":"Middle East J. of Management","volume":"143 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123938055","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
首页 上一页 下一页 尾页
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整，为了账户安全，请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
请完成安全验证×
相关产品
×
本文献相关产品
联系我们：info@booksci.cn Book学术提供免费学术资源搜索服务，方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号：481959085
Book学术官方微信