{"title":"Manajemen Masalah Teknologi Informasi Berdasarkan Kerangka Kerja ITIL V3 dan COBIT 5","authors":"Faried Effendy, Eva Hariyanti","doi":"10.21456/VOL8ISS2PP157-165","DOIUrl":"https://doi.org/10.21456/VOL8ISS2PP157-165","url":null,"abstract":"In this study, we attempted to develop Information Technology (IT) document of problem management for the export company. This document used as guidance for the company’s employees to manage IT problem. Not every company's IT division has IT problem management strategy, the priority of problem-solving is usually done by the First In first out (FIFO) method by not considering the impact and the problem urgency. COBIT 5 and ITIL V3 DSS03 related to Problem management were used as standards to review and benchmark on how problem management activities should be done. The output of this research is a Standard Operating Procedure (SOP) document. The Problem management SOP document consists of three stages, the first stage is the preparation of SOP with 5 sub-stages, namely: list activity of ITIL V3 and COBIT 5 DSS03, mapping activity of ITIL V3 and COBIT 5 DSS03, verification of company new activities, mapping of activity actor based on RACI DSS02 and mapping of workproduct. The second stage is the adjustment of SOP documents with 2 sub-stages, namely: interviews for identification of needs and mapping of activity actor with the company's organizational structure. The third stage is the verification of SOP documents. The SOP documents contain 11 procedure with five actors. Overall SOP document can eventually become a reference for the company to manage IT problem. ","PeriodicalId":123899,"journal":{"name":"Jurnal Sistem Informasi Bisnis","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128345803","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Penerapan Algoritma Semut Dalam Penentuan Distribusi Jalur Pipa Pengolahan Air Bersih","authors":"Agus Perdana Windarto, S. Sudirman","doi":"10.21456/vol8iss2pp123-132","DOIUrl":"https://doi.org/10.21456/vol8iss2pp123-132","url":null,"abstract":"In general, the shortest path search can be divided into two methods, namely conventional methods and heuristic methods. Conventional methods tend to be more easily understood than heuristic methods, but when compared to the results obtained, heuristic methods are more varied and the time required for calculation is shorter. In the heuristic method there are several algorithms, one of which is the ant algorithm. An ant algorithm is an algorithm that is adopted from the behavior of ant colonies. Naturally ant colonies are able to find the shortest route on the way from the nest to the food sources. Ant colonies can find the shortest route between the nest and the source of food based on footprints on the trajectory that has been passed. The more ants that pass through a path, the more obvious the footprints will be. Ants Algorithms are very appropriate to be applied in solving optimization problems, one of which is to determine the shortest path. This study aims to facilitate the Development of Drinking Water Treatment Performance to make decisions in determining the point where the installation of water distribution pipelines that will be distributed to residents' homes. This study took 8 points of clean water treatment pipeline with starting point A and point N. Based on the calculation of clean water pipeline between A and N by using ant algortima, from two cycles passed, it is proven that the shortest path is only one pipeline, pipe N as destination with route length 4 as V1 → V2 → V3 → V4 → V8.","PeriodicalId":123899,"journal":{"name":"Jurnal Sistem Informasi Bisnis","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123714345","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Teknologi Geolocation Berbasis Android dengan Metode K-Means untuk Pemetaan UMKM di Kabupaten Jepara","authors":"Noor Azizah, N. Widiastuti","doi":"10.21456/VOL8ISS2PP218-224","DOIUrl":"https://doi.org/10.21456/VOL8ISS2PP218-224","url":null,"abstract":"Micro, Small and Medium Enterprises (MSMEs) are industrial sectors that are very important to sustain the economy of Jepara Regency. There are 18,695 Small and Medium Enterprises (SMEs) in Jepara Regency in 2016, including wood carving, troso weaving, chopper brass (monel) jewelry, sculpture, rattan crafts, calligraphy, and reliefs. The number of SMEs in Jepara makes buyers or tourists have many choices in buying products of varying quality and competitive prices. In addition, sometimes they are also confused in finding the location of SMEs. Therefore, this application is made to solve these problems by making an application that provides location-based information center industrial services. This application is expected to facilitate tourists in finding the location of the industry to be addressed. Geolocation technology is used to identify real-world geographic locations that can be applied to the Android operating system. So this application provides store description services, product photos, and maps. SMEs are presented in the application in the map using the k-mean algorithm. The parameters used are the type of industry, number of employees, turnover per year, tools used. For the clustering have 3 categories, there are namely small, medium and large. The advantages of this algorithm can group data according to the similarity of data used in one group and minimize the same data between groups and cannot process data that is a missing value.","PeriodicalId":123899,"journal":{"name":"Jurnal Sistem Informasi Bisnis","volume":"160 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123266879","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Pengukuran Kesadaran Keamanan Informasi Dan Privasi Pada Pengguna Smartphone Android Di Indonesia","authors":"Robbi Akraman, Candiwan Candiwan, Y. Priyadi","doi":"10.21456/VOL8ISS2PP115-122","DOIUrl":"https://doi.org/10.21456/VOL8ISS2PP115-122","url":null,"abstract":"Based on statistical data, it is known that Android is the most popular smartphone with the largest number of users in the world, which is about 1.8 billion users. The high number of users also invite the many cases of information security and privacy caused by the lack of awareness of the user such as : spam, spoofing/phising, network incident, malware, uploading something personal data such as photos, phone numbers, addresses or having no antivirus. This study aims to find out about the awareness of the security of information and privacy of Android smartphone users by doing measurement of problem. The awareness has some dimensions such as attitude, knowledge and behavior with the seven focus areas of information security namely trust in app repository, misconception about app testing, security and agreement message, pirated application, adoption Security control, spam sms and report of security incidents and three focus areas of privacy are perceived surveillance, perceived intrusion, secondary use of information. This research uses analytical hierarchy process (AHP) to measure the level of awareness of information security and privacy of smartphone users. Overall, the results of the research show that information security has an average level of awareness (71%) but the focus area of report for security incidents has a poor level of awareness (37%) this occur because users prefer to solve their own information security issues experienced and privacy has an average level of awareness (76%). However, for secondary use of information in attitude dimension has low awareness level (66%). Based on the results of this study, it can be concluded that smartphone users in Indonesia have a poor awareness level in maintaining security and privacy of their information. ","PeriodicalId":123899,"journal":{"name":"Jurnal Sistem Informasi Bisnis","volume":"93 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128582084","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Frendy Rocky Rumambi, Citra Amalia, Rully Alexander
{"title":"Identifikasi Penerapan ERP dan Resiko Managemen Pada RSUD Dr Samratulangi Tondano Kabupaten Minahasa Sulawesi Utara","authors":"Frendy Rocky Rumambi, Citra Amalia, Rully Alexander","doi":"10.21456/VOL8ISS2PP149-156","DOIUrl":"https://doi.org/10.21456/VOL8ISS2PP149-156","url":null,"abstract":"Influential information technology in all areas of one field of health evidenced denganteknologi can help health services in the form of examination, diagnosis, treatment, and decision making. The role of information technology in the sphere of kesehatandapat providing services and address the risks. The purpose of this research is to study how the application of ERP and risk management at hospital. It was concluded that an ERP system successfully applied in the field of health there are risks regarding the service. ERP systems can improve health services. The lack of research in this field, furthermore investigates the use of ERP in the field of health and the application of risk management. conclusion, used system ERP at the hospital has not been applied as a whole, many clinical functions as well as a database on the health section at the hospital have not yet integrated, sistemhanya focuses on the function of registration and administration comparison of clinical function, there are many risks facing health care providers especially about service. Factor in the availability of technology and human resources to the implementation of the ERP system and risk management","PeriodicalId":123899,"journal":{"name":"Jurnal Sistem Informasi Bisnis","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116624265","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Herbalist Game Edukasi Pengobatan Herbal Berbasis Android","authors":"Irawan Afrianto, Rifan Muhammad Furqon","doi":"10.21456/VOL8ISS2PP141-148","DOIUrl":"https://doi.org/10.21456/VOL8ISS2PP141-148","url":null,"abstract":"Herbal treatment is a method of treatment using natural ingredients that are all around us. Introducing herbal medicines and treatments can be performed using educational games. The purpose of this research is to develop educational games that can teach users to be able to know the ingredients of herbs and how to process it into a drug to cure a disease. The method used in the development of this educational game is multimedia development life cycle (MDLC). The MDLC method is used to develop this educational game, starting with the concept definition stage, the design phase, followed by the collecting material stage, followed by the assembly stage, testing, and ending with the distribution stage. This educational game is a type of simulation that visualizes the form of herbal ingredients, and how to manufacture herbal medicine derived from these materials to cure a disease. Games using mobile devices have advantages that learning can be done anywhere and anytime, so the android platform is chosen as the media development of this educational game. Educational game testing is done using the alpha method to determine the functionality of the application, and beta test to the user. Alpha testing shows that every functionality in this educational game has gone well. While beta testing conducted with questionnaires shows that this educational game is enough to help users add knowledge about herbal ingredients and how to make herbal remedies through images, animation and how to play. In addition, the interface of this game is quite interesting and easy to use.","PeriodicalId":123899,"journal":{"name":"Jurnal Sistem Informasi Bisnis","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114346569","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Pengukuran Penerimaan Sistem Informasi EWSKIA Berdasarkan Persepsi Pengguna dengan Menggunakan Technology Acceptance Model","authors":"A. P. Widodo, F. Agushybana, S. Jati","doi":"10.21456/VOL8ISS2PP166-173","DOIUrl":"https://doi.org/10.21456/VOL8ISS2PP166-173","url":null,"abstract":"This study is a quantitative research that has a goal to measure the level of user acceptance of EWSKIA information system based on perception. EWSKIA is a healthcare application tool used to perform the process of recording and monitoring the health conditions of pregnant and childbirth mothers. The model used in this research is using Technology Acceptance Model (TAM) model with 3 variables, namely Perceived Ease of Use (PEOU), Perceived Usefulness (PU), and Behavioral Intention to Use (BITU). This variable consists of independent variables namely PEOU and PU, and the dependent variable is BITU. The respondents were 145 midwives from Grobogan District, Temanggung Regency and Salatiga City. Data analysis to conduct causal relationships between variables using Partial Least Square (PLS). The results of this study statistically show that the 3 hypotheses of H1, H2, and H3 adopted from the TAM model have a positive and significant influence. This is indicated by the value of the regression coefficient is positive and the coefficient of P value is less than 0.005","PeriodicalId":123899,"journal":{"name":"Jurnal Sistem Informasi Bisnis","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115091935","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Analisis Penerimaan Teknologi E-retribusi Pasar dengan Pendekatan Theory of Reasoned Action","authors":"M. Magdalena, Eko Sediyono, Marwata Marwata","doi":"10.21456/VOL8ISS2PP174-180","DOIUrl":"https://doi.org/10.21456/VOL8ISS2PP174-180","url":null,"abstract":"The Trade Service The Salatiga City Government applies non-cash market retribution (market e-retribution) in improving the quality of services that are transparent and accountable in traditional markets. Given that there has been no research discussing the acceptance of market e-retribution technology, this issue can be an interesting topic to study. Theory of Reasoned Action (TRA) is used as a conceptual model in this study with the aim of investigating the factors that influence the acceptance of market e-retribution technology in traditional market traders in the city of Salatiga. The results of this study indicate that perceptions of usefulness, perception of self-efficacy and subjective norms have a positive effect, but are not statistically significant, while perceptions of compatibility and attitude have a positive and statistically significant effect","PeriodicalId":123899,"journal":{"name":"Jurnal Sistem Informasi Bisnis","volume":"124 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127415158","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Analisis Online Impulse Buying dengan menggunakan Framework SOR","authors":"M. T. Syastra, Yvonne Wangdra","doi":"10.21456/VOL8ISS2PP133-140","DOIUrl":"https://doi.org/10.21456/VOL8ISS2PP133-140","url":null,"abstract":"Electronic commerce (e-commerce) transactions in a country must be continuously improved to support the country's economic development. E-commerce owner are looking for efforts / strategies to increase sales. The effort that can be done is to conduct an study of impulsive purchases online. The framework used to conduct this study is SOR (Stimulus, Organism and Response). The purpose of this study is to identify the factors causing impulsive purchases online and which factors that have the highest contribution. This study focuses on mainstream e-commerce websites such as: tokopedia, lazada, bukalapak, shopee, and elevenia. The number of respondents was 105 people. Data analysis techniques are Descriptive Analysis. To strengthen the data, the researchers conducted interviews with 10 respondents. The findings of this study are the factors causing impulsive purchases: (1) Promotion / discounts; (2) Flash sale; (3) Popular this week item; (4) Hot list product; (5) Payment installment facilities. Factors that have the highest contribution are Promo / discount with a value of 64.8%. Promos / discounts are the most influential an impulsive buying desire in conventional markets and e-commerce","PeriodicalId":123899,"journal":{"name":"Jurnal Sistem Informasi Bisnis","volume":"65 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124416862","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Analisis dan Pengukuran Kualitas Informasi Pada Website Menggunakan Pendekatan Six Sigma","authors":"B. Faisal, Candiwan Candiwan, Y. Priyadi","doi":"10.21456/VOL8ISS1PP84-91","DOIUrl":"https://doi.org/10.21456/VOL8ISS1PP84-91","url":null,"abstract":"Information held by a company is one of the important factors for its success. Nowadays with rapid development of usage of internet and social media, bad information can also have a significantly negative impact on every element / level that exists in the company or in the community. Sometimes it can lead to public unrest. Bad or good information has correlation with the quality of information. The aim of this research is to assest and analyze the quality of information using Six Sigma approach and we choose Kaskus website as a case study. Kaskus is the largest community online in Indonesia. It provided various kinds of information to its user. By using its approach, this research consists of 5 stages, they are “define”, “measure”, “analysis”, “improve”, and “control”. Each phase/stage using different tools to assess the current Information Quality, such as questionnaires for define phase, “Expert Choice”(Analytic Hierarchy Process) for measure phase, and quality function deployment (QFD) for analysis stage. Questionnaires used for defining customer specifications and identify information quality problem, meanwhile software “Expert Choice” used to measure the importance each quality information dimensions and then to validate/analyzise the problem of the data. And lastly, QFD used to determine the mutual relationships of information quality dimensions and critical to Information Quality factors. Output of “Analyze” stage shows that Accuracy, Relevancy, and Objectivity dimension on Kaskus website need to be improved immediately because it reaches unacceptable point.","PeriodicalId":123899,"journal":{"name":"Jurnal Sistem Informasi Bisnis","volume":"167 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-04-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114927986","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}