{"title":"Is there more to compensation than money? The empirical study of dimensionality of the total rewards model and its implications for entrepreneurship","authors":"Konrad Kulikowski, Piotr Sedlak","doi":"10.15678/eber.2023.110305","DOIUrl":"https://doi.org/10.15678/eber.2023.110305","url":null,"abstract":"Objective: We aim to verify the dimensionality of the total rewards (TR) model, the idea that employees’ compensations do not consist only of money but encompass all financial and non-financial values that employees received from their work. Research Design & Methods: Drawing inspirations from three influential TR models and using data from a large multi-occupational online survey, we conducted exploratory factor analysis (FA) ( n = 3022) to test TR dimensionality and structural equation modelling (SEM) ( n = 2641) to test TR validity. Findings: The FA results revealed the two-dimensional structure of TR as best fitting to data, showing financial (tangible) and non-financial (intangible) rewards as two distinct aspects of compensation. The SEM analysis showed specific patterns of associations for each TR dimension with employee loyalty, motivation, intention to quit, and organizational performance. Implications & Recommendations: The success of an entrepreneurial firm might depend not only on innovation in products and services but also on innovative compensation that allows for gaining competitive advantages. The TR model might be used to address these challenges and build a competitive workforce by at-tracting talented employees from the labour market even under financial resources scarcity. Contribution & Value Added: By showing the role of intangible rewards in compensations, our findings might inspire further entrepreneurial research and provide entrepreneurial firms with the conceptual device to de-sign compensation systems that accumulate human capital not only by money but also via intangible rewards.","PeriodicalId":11726,"journal":{"name":"Entrepreneurial Business and Economics Review","volume":"112 12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136207050","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Increasing customer equity through social media content and engagement","authors":"Angga Febrian","doi":"10.15678/eber.2023.110303","DOIUrl":"https://doi.org/10.15678/eber.2023.110303","url":null,"abstract":"Objective: The objective of the article is to investigate the impact of social media content on engagement and customer equity. The moderating role of the customer relationship is also analyzed. The purpose of this research was to find out the types of content that can increase engagement and customer equity and what is the role of customer relationships in strengthening the influence of that content. Research Design & Methods: The online survey responses were collected from 250 respondents in Indonesia who have shopping experiences due to exposure to social media. I used structural equation modelling (SEM AMOS) to examine the relationship between variables. Findings: Social media content can affect increased customer engagement and equity on social media. Good content must also contain several elements of entertainment that make customers want to linger on social media. Customer relationships can also strengthen the influence of content on social media engagement. Implications & Recommendations: Marketers can strengthen content on social media with good customer relationships, such as being fast and responsive in their feedback. Contribution & Value Added: This study provides new insights into creating a social media content marketing model that can strengthen customer relationships.","PeriodicalId":11726,"journal":{"name":"Entrepreneurial Business and Economics Review","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136207056","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Influence of Knowledge, Attitude, Experience on Performance and Rewards","authors":"Cahya Arynagara","doi":"10.25105/ber.v22i2.14902","DOIUrl":"https://doi.org/10.25105/ber.v22i2.14902","url":null,"abstract":"The rapidly growing film industry requires attention to employee performance and is a top priority because it greatly affects the level of success of a company. Every company needs quality human resources to achieve industrial goals. Factors that affect employee performance levels and rewards are Work Knowledge, Work Attitude and Work Experience. This study aims to analyze the influence of Work Knowledge, Work Attitudes and Work Experience on Employee Performance and on Rewards through Employee Performance. Quantitative research with a total of 125 respondents from MNC Picture employees. Analysis of research data using the Path Analysis method (PATH Analysis). Hypothesis Test of the indirect influence of independent variables to dependent variables through intervening variables, using the Sobel Test. The results of the study found that there was an influence of Work Knowledge, Work Attitudes and Work Experience on Employee Performance. There is an effect of Work Experience on Rewards. However, there is no influence of Work Knowledge and Work Attitude on Rewards. But through Employee Performance there is an Influence of Work Knowledge, Work Attitudes and Work Experience on Rewards. Research implications; 1) The need to give awards to employees as a form of repayment, 2) Improve a comfortable working atmosphere and harmonious working relationships, 3) Always provide opportunities for employees to develop careers. The lack of references that directly support the relationship of independent variables to dependent variables or Rewards so that consideration is needed in choosing other variables.","PeriodicalId":11726,"journal":{"name":"Entrepreneurial Business and Economics Review","volume":"47 1","pages":""},"PeriodicalIF":3.8,"publicationDate":"2022-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77848347","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
C. Dharmastuti, S. Pangestu, Teresia Angelia Kusumahadi
{"title":"Consistency of Mobile Payment Usage, Performance, and Financial Inclusion","authors":"C. Dharmastuti, S. Pangestu, Teresia Angelia Kusumahadi","doi":"10.25105/ber.v22i2.14179","DOIUrl":"https://doi.org/10.25105/ber.v22i2.14179","url":null,"abstract":"The development of financial technology impacts different human lives, including business processes. The public increasingly favors mobile payment as a fintech application because of its practicality, ease, and speed. In addition, its application could improve business performance and financial inclusion for business people. This study aims to analyze the consistency of mobile payment usage that will impact tenant performance and financial inclusion, influenced by perceived risk, perceived benefit (return), and brand image of mobile payment. The sample used in this study consisted of 338 respondents who are business people in the Jabodetabek area who use mobile payments.The results showed that perceived benefit and image influence business people to consistently use mobile payments in their business, which will impact business performance and increase their financial inclusion.The managerial implication for fintech companies is to maintain product quality and the benefits of mobile payments. People often ignore the risks of using mobile payments, so fintech companies mustmaintain their performances in terms of information, fraud, and speed of response to reduce consumer risks.","PeriodicalId":11726,"journal":{"name":"Entrepreneurial Business and Economics Review","volume":"2677 1","pages":""},"PeriodicalIF":3.8,"publicationDate":"2022-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73708234","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Influence of Brand Ambassador, Brand Awareness, Brand Image and Prices on Purchase Decisions on Online Marketplace","authors":"Carla Clarissa, I. Bernarto","doi":"10.25105/ber.v22i2.14966","DOIUrl":"https://doi.org/10.25105/ber.v22i2.14966","url":null,"abstract":"Currently the marketplace is competing for a strong positioning in the minds of its customers. Companies show business by presenting brand ambassadors, brand awareness, brand image, and prices so that consumers have the intention to buy products or services. Thus, the brand will be embedded in people's memories and expectations of consumers' interest in buying products or services. The research was in a quantitative way and has the type of cause-and-effect association research. This research uses incidental non-probability sampling technique. The data analysis technique used is SEM-PLS. Based on the results of the study, brand ambassador has a significant effect on purchasing decisions. The result showed that the higher the consumer's positive perception of the brand ambassador, the higher the purchase decision. Brand awareness has a significant effect on purchasing decisions. The higher the brand awareness of consumers, the higher the purchase decision. Brand image also has a significant effect on purchasing decisions. The higher the brand image of a product, the higher the purchase decision. Price has a significant effect on purchasing decisions. The more appropriate the price with a product, the higher the purchase decision.","PeriodicalId":11726,"journal":{"name":"Entrepreneurial Business and Economics Review","volume":"24 1","pages":""},"PeriodicalIF":3.8,"publicationDate":"2022-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78773713","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Antecedents and Consequences of Implementation Work From Home Policy At The Foreign Investment Tax Service Office One In South Jakarta","authors":"Rany Sangadji, Amir Fikri, Z. Hidayah","doi":"10.25105/ber.v22i2.13917","DOIUrl":"https://doi.org/10.25105/ber.v22i2.13917","url":null,"abstract":"This research was motivated by the instructions to work, study and worship at home during the COVID-19 Pandemic. State Civil Administration (ASN) are instructed to work at home or later called Work From Home (WFH). The application of the WFH concept has a fairly high level of flexibility. The types of work for ASN that are excluded from carrying out the flexible concept are jobs that are directly related to service users, both the community and other stakeholders. WFH implementation does not always go well, the emergence of a cultural shock to the use of technology, the responsibility to manage household activities that can affect the stress level of employees, as well as disturbances from family members and other problems that occur at home lead to the inability of employees to concentrate while working at home which will effect on employee performance. The Foreign Investment Tax Service Office One (KPP PMA Satu) routinely performs periodic performance measurements. Performance measurement is carried out using the Balanced Scorecard (BSC) strategy. The Organizational Performance Value (NKO) of KPP PMA Satu in 2020 has decreased compared to 2019. Several factors that influenced the decline in NKO were the uncertain global economic conditions due to the pandemic and various online services. This research was conducted at KPP PMA Satu using 6 (six) variables with the aim of knowing the factors that influence the implementation of the WFH policy and the effect of the implementation of the WFH policy on the performance of KPP PMA Satu employees. The number of samples used are 111 employees who implement the WFH policy. The research method used is quantitative with a causal approach where the data obtained is processed using the Structural Equation Modeling (SEM) method. The results obtained are that work from home has a significant effect on employee performance.","PeriodicalId":11726,"journal":{"name":"Entrepreneurial Business and Economics Review","volume":"14 1","pages":""},"PeriodicalIF":3.8,"publicationDate":"2022-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73638501","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Financial Management Behavior for E-Wallet Users in Jabodetabek","authors":"Febria Nalurita, F. M. Leon, M. Nisfiannoor","doi":"10.25105/ber.v22i2.13951","DOIUrl":"https://doi.org/10.25105/ber.v22i2.13951","url":null,"abstract":"This study aims to investigate the impact of financial knowledge, financial attitudes, and internal locus control on financial management behavior with the moderating role of financial risk tolerance. In addition, to analyze the effect of financial knowledge on financial management behavior mediated by financial attitudes. The data collected comes from e-wallet users in Greater Jakarta therefore the sample obtained was 350. Data collected through surveys, tested through validity and reliability tests. Furthermore, hypothesis testing using Structural Equation Modeling. The findings of this study were financial knowledge, financial attitudes, and internal locus control had a significant influence on financial management behavior. It was also found that financial knowledge had an impact on financial attitudes. Financial risk tolerance significantly moderates the relationship between internal locus control and financial management behavior. In addition, it can be proven that financial attitudes mediate the relationship between financial knowledge and financial management behavior. The implication of this research is to help the public, especially electronic wallet users, to be more responsible in financial management behavior and to be able to make wise decisions in their financial expenditures. Meanwhile, policymakers can be more aggressive in conducting financial education programs for the public so that people have more in-depth financial knowledge, especially when using digital financial applications such as e-wallets that continue to grow.","PeriodicalId":11726,"journal":{"name":"Entrepreneurial Business and Economics Review","volume":"28 1","pages":""},"PeriodicalIF":3.8,"publicationDate":"2022-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90023579","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Relationship between Industry-level dynamic capabilities and competitive advantage of Nigerian SMEs","authors":"Christopher Idemudia Ebegbetale, S. Okon","doi":"10.25105/ber.v22i2.13983","DOIUrl":"https://doi.org/10.25105/ber.v22i2.13983","url":null,"abstract":"SMEs are the main engine of economic growth and development after oil and gas sector in Nigeria. However more than 50% of them fail within the first three years of their formation owing to the complex and rapidly changing business environment. The role of dynamic capability in addressing these trends and sustaining firm’s performance is a contentious issue among scholars. Therefore, this study examines the relationship between dynamic capabilities and competitive advantage among SMEs in Lagos, Nigeria. Three hypotheses were formulated and tested using correlation and regression statistical techniques on data collected from 400 study participants through questionnaire survey design and simple random sampling technique. The correlation analysis showed no significant relationship between adaptive capability competitive advantage (r = .001; p>0.01). However, the correlation result showed absorptive capability have a significant positive relationship with competitive advantage (r = .389; p<0.01); and same for innovative capability and competitive advantage (r = .307; p<0.01). The regression analysis showed that each of the three dimensions made statistical significant contribution to the predictive variable. The regression analysis further showed that the predictor variable (dynamic capability) contribute 27% to competitive advantage among SMEs in Lagos. The study suggested that firms should identify which dimension of dynamic capability will enhance and sustain their competitive advantage as the relevance of each dimension vary among firms and industries.","PeriodicalId":11726,"journal":{"name":"Entrepreneurial Business and Economics Review","volume":"18 1","pages":""},"PeriodicalIF":3.8,"publicationDate":"2022-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78487084","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Purchase Intention of Batam People Against Foreign Sellers in the Marketplace","authors":"Erilia Kesumahati, Jecki","doi":"10.25105/ber.v22i2.14544","DOIUrl":"https://doi.org/10.25105/ber.v22i2.14544","url":null,"abstract":"This research is motivated by increased product purchases from overseas sellers in Batam City. This increase in sales indicates an increase in purchase intention on overseas seller marketplace products. This study aimed to analyze the effect of trust, perceived risk, price, perceived benefit, product quality, and E-WOM on purchase intention. This study uses quantitatives methods and data collected by questionnaire technique. Respondent's study included as many as 300 people living in Batam City on the condition that they have shopped at foreign sellers in marketplace. Six hypotheses were formulated and tested using T-test analysis. The results showed that perceived risk, perceived benefit, price, and E-WOM significant positively affected purchase intention. Meanwhile, trust and product quality had no significant positive effect on purchase intention. Therefore, Batam City MSMEs must be more innovative in making products and have a broader range of marketing methods to increase MSMEs of local products rather than imported goods from abroad.","PeriodicalId":11726,"journal":{"name":"Entrepreneurial Business and Economics Review","volume":"62 1","pages":""},"PeriodicalIF":3.8,"publicationDate":"2022-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87063333","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Work-Family Conflict Affect Employee Performance During The Covid-19 In Jakarta","authors":"G. Adirinekso, Zenit Zeppelin","doi":"10.25105/ber.v22i2.13857","DOIUrl":"https://doi.org/10.25105/ber.v22i2.13857","url":null,"abstract":"The pandemic has the consequence of increasing workers working from home or WFH. A WFH as a new working style creates problems for workers because they have to concentrate on separating work and family interests. Workers will focus more on work in the office so that distractions from family interests are minor. \u0000This study aims to determine the effect of work-family conflict during WFH during the COVID-19 pandemic in Jakarta. The quantitative methods were conducted by distributing questionnaires to married employees who have children, have or are currently experiencing WFH (work from home), and work locations in Jakarta. The technique of processing data using the SEM (Structural Equation Modeling) method using the Smart PLS 3.0 tool. The sample was 114 respondents with a significant level used of 5%. \u0000Work-Family conflict is divided into Work Interference, Family and Family Interference Work. The results of this study indicate that the influence of Work Interference Family and Family Interference Work negatively affects employee performance. A statistical test of all hypotheses supports it. \u0000WFH is an increasingly developing type of working during a pandemic, which has led to Work-Family conflicts, both in terms of work (WIF) and family (FIW) regarding their performance. From these results, it is interesting to investigate whether the same thing will happen if the type of work is work from the office (WFO). \u0000 ","PeriodicalId":11726,"journal":{"name":"Entrepreneurial Business and Economics Review","volume":"161 1","pages":""},"PeriodicalIF":3.8,"publicationDate":"2022-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86737452","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}