Journal of Hotel & Business Management最新文献_第2页

Generational Diversity and Work Values 代际差异和工作价值观

Journal of Hotel & Business Management Pub Date : 2017-02-22 DOI: 10.4172/2169-0286.1000156

S. Eletter

引用次数: 5

Assessment of Material Resource Utilization Practices and Its Challenges:The Case of Wollega University 材料资源利用实践评估及其挑战:以沃勒加大学为例

Journal of Hotel & Business Management Pub Date : 2017-02-17 DOI: 10.4172/2169-0286.1000155

Debela Tezera

{"title":"Assessment of Material Resource Utilization Practices and Its Challenges:The Case of Wollega University","authors":"Debela Tezera","doi":"10.4172/2169-0286.1000155","DOIUrl":"https://doi.org/10.4172/2169-0286.1000155","url":null,"abstract":"The study was directed towards assessing material resource utilization practices and challenges in Wollega University. Descriptive research design was employed. Data were collected using sample of 88 academic staff and 121administrative staff. Both academic and administrative staffs were selected by stratified sampling technique along with using simple random sampling method. A questionnaire and interview were used as tools for data collection. The data obtained through the questionnaires and interview were analyzed using descriptive analysis like, frequency and percentages. The result indicates that procurement process, storage, controlling mechanisms, and maintenance have a significant effect on material resource utilization in Wollega University. The study also revealed that the major challenges identified were poor procurement process, inadequate storage, tight controlling mechanisms, and poor maintenance activities. The disposal of obsolete material was found to be insignificant, which has invisible effect on material resource utilization. Moreover, it is recommended that specification of resources have to be identified, building permanent stores and storage of materials could have to be arranged, it is better to hire effective and sufficient maintenance professionals and organize separate maintenance center in the institution.","PeriodicalId":113459,"journal":{"name":"Journal of Hotel & Business Management","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-02-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125844438","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

The Analysis and Recognition of Effect of Employing KnowledgeManagement (KM) with Demitted Approach [Case Study: Members ofFaculty in (IAU) Universities at Region no. 13] 运用知识管理(KM)方法的效果分析与认识[以大区高校教师为例]。13)

Journal of Hotel & Business Management Pub Date : 2017-02-02 DOI: 10.4172/2169-0286.1000154

Yoosef Fakhri Heravi

{"title":"The Analysis and Recognition of Effect of Employing KnowledgeManagement (KM) with Demitted Approach [Case Study: Members ofFaculty in (IAU) Universities at Region no. 13]","authors":"Yoosef Fakhri Heravi","doi":"10.4172/2169-0286.1000154","DOIUrl":"https://doi.org/10.4172/2169-0286.1000154","url":null,"abstract":"Today, organizations have found that the knowledge is deemed as one of the paramount and most distinct parameters for survival in competitive world. Thus, personnel have been noticed as owners of knowledge and the foremost capital for organization more than anything else. As a tool which has become important, Knowledge Management (KM) may collect the existing knowledge and give it order and dynamism and disseminate it throughout the organization. Accordingly, the present study is intended to examine the relations between variables of KM among members of faculty in universities at Region no 13. The parameters for efficient employing of KM that have been identified in former studies are considered as variables in this investigation. The methodology of this study is of descriptive type and statistical population of current research includes 225 participants from members of faculty in universities at Region no 13. Behat standard questionnaire (2002) has been utilized for data collection. The needed data have been gathered by the questionnaire in which validity and reliability of this inventory has been examined by content-validity and retest techniques respectively. DEMATEL method has been adapted for data analysis. Similarly, the final analysis of data was conducted by means of MATLAB software. The final results signify that the variables of ‘knowledge record, knowledge creation, and knowledge application’ are effective on this system while variables of knowledge transfer (C) and knowledge acquisition (A) were characterized as the mostly affected parameters of KM between members of faculty in universities at Region no 13.","PeriodicalId":113459,"journal":{"name":"Journal of Hotel & Business Management","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-02-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131259525","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Role of Servicescape in Hotel Buffet Restaurant 服务在酒店自助餐厅中的作用

Journal of Hotel & Business Management Pub Date : 2017-01-12 DOI: 10.4172/2169-0286.1000152

D. Lap-Kwong

{"title":"The Role of Servicescape in Hotel Buffet Restaurant","authors":"D. Lap-Kwong","doi":"10.4172/2169-0286.1000152","DOIUrl":"https://doi.org/10.4172/2169-0286.1000152","url":null,"abstract":"All-you-can-eat Buffet is becoming increasingly popular and related concepts are adopted to operate in either hotel restaurants or buffet restaurants. Since catering experiences are highly affected by surrounding atmosphere, its service facilities have an essential impact on its overall customer satisfaction. However, there are no previous research studies on servicescapes and their relationships with customer satisfaction. This research is first to investigate if Buffet servicescapes affect customer satisfaction. The purpose of this research is to verify the relationship among Buffet servicescapes and customer satisfaction. Apart from this, which dimensions of servicescapes affect satisfaction the most are also examined. We have selected Park Lane Hong Kong Hotel Buffet Restaurant as an example because of its popularity and it is awarded as the best buffet restaurant in Hong Kong by a renowned Dining Magazine. Furthermore, we have also further studying on their effects on positive word-of-mouth since it results from the dining experience and it greatly affects others’ purchase decisions. The results discover that all dimensions of servicescapes have a positive effect on customer satisfaction where Cleanliness has the greatest impact. Finally, implications and recommendations are discussed base on the findings for further improvement to buffet hotel restaurants on various dimensions of servicescapes to enhance customer satisfaction and help spreading positive word-of-mouth under keen competition. Most importantly, this study is a starting point for further research on Buffet Restaurants’ servicescapes.","PeriodicalId":113459,"journal":{"name":"Journal of Hotel & Business Management","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-01-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125835347","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 7

Attorneys: When Do I Need One and How Do I Find One? 律师:我什么时候需要律师，怎样才能找到律师?

Journal of Hotel & Business Management Pub Date : 2017-01-12 DOI: 10.4172/2169-0286.1000151

Wayne Jd

引用次数: 0

Evaluating Websites of Small-and-Medium-Sized-Hotels (SMHs): A StagesModel of E-Commerce Websites Adoption for Malaysian Hotels 中小型酒店网站评价:马来西亚酒店采用电子商务网站的阶段模型

Journal of Hotel & Business Management Pub Date : 2016-11-18 DOI: 10.4172/2169-0286.1000149

F. Ayob

引用次数: 7

Role of the Brand Image of Boutique Hotel for Customers ChoosingAccommodation, âLE CHATEAU LAMBOUSAâ Case Study, North Cyprus 精品酒店品牌形象在顾客选择住宿中的作用，<s:1> CHATEAU lambousa<e:2>案例研究，北塞浦路斯

Journal of Hotel & Business Management Pub Date : 2016-11-02 DOI: 10.4172/2169-0286.1000147

R. Qawasmeh

{"title":"Role of the Brand Image of Boutique Hotel for Customers ChoosingAccommodation, âLE CHATEAU LAMBOUSAâ Case Study, North Cyprus","authors":"R. Qawasmeh","doi":"10.4172/2169-0286.1000147","DOIUrl":"https://doi.org/10.4172/2169-0286.1000147","url":null,"abstract":"The main purpose of the research is to examine guests’ satisfaction and guests’ loyalty for guests seeking Boutique Hotels in North Cyprus hotels through making new combination between some factors and see its effect on the guests’ satisfaction and loyalty such as destination image, political stability of the country, employees’ performance and hotels’ image. Additionally, brand on the hotel is to determine the influence of the destination. The guests of the Boutique hotel (Le Chateau Lambousa) was investigated by age, gender, level of income and the reason of choosing North Cyprus as their destination. Data was gathered at North Cyprus specifically at the city of Lapta at Le Chateau Lambousa Hotel using a sample of 343 guests. Results of the data analysis indicates a significant positive Pearson correlation between the sub-scales destination image, political stability of the country, employees’ performance and hotels’ image with guests’ satisfaction, there is a direct positive, moderate correlation or the sub-scales destination image, political stability of the country, employees’ performance and hotels’ image with guests’ loyalty. Finally, there is a direct positive, moderate correlation between Destination image and hotel image. Overall guests’ level of satisfaction for the visits of Turkish Republic of North Cyprus and its hotels reflects that the guests were satisfied and willing to be loyal guests. Recommendations for future research and managerial implication were provided.","PeriodicalId":113459,"journal":{"name":"Journal of Hotel & Business Management","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-11-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115625187","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 4

The Effects of Political Non-recognition on the TouristsÃ¢ÂÂ VisitationDecision to North Cyprus 政治不承认对TouristsÃ①ÂÂ北塞浦路斯访问决定的影响

Journal of Hotel & Business Management Pub Date : 2016-10-28 DOI: 10.4172/2169-0286.1000148

E. Ismet

引用次数: 2

Is there a Benefit from being Green? Assessing Benefits from MarketingSustainability by North American Hotels 绿色环保有什么好处吗?评估北美酒店可持续性营销的收益

Journal of Hotel & Business Management Pub Date : 2016-10-10 DOI: 10.4172/2169-0286.1000145

Rachel Dodds, M. Holmes

{"title":"Is there a Benefit from being Green? Assessing Benefits from MarketingSustainability by North American Hotels","authors":"Rachel Dodds, M. Holmes","doi":"10.4172/2169-0286.1000145","DOIUrl":"https://doi.org/10.4172/2169-0286.1000145","url":null,"abstract":"The purpose of this research study was to determine if green hotels actually benefited from undertaking environmental practices and integrating these practices into their marketing strategy. After looking at sustainable communications and marketing literature, a total of 2,248 structured surveys were administered to hotels across North America. Responses from 247 hotels (11% response rate) were analyzed using frequencies, t-tests, and regression analysis to examine significant differences. The results show that the extent to which hotels perceive they benefitted from marketing sustainability practices through guest visits, guest length of stay, guest satisfaction, revenue, profit, and average daily rate can be predicted by examining the extent to which a hotel believes that green marketing has been incorporated into a hotels green marketing strategy. Findings also show that hotels that are a part of the Green Key certification program have a higher perceived probability of attracting new customers and retaining old ones. This study provides support that there is a benefit to sustainability marketing and this study is the first to examine how perceived hotel sustainability management and marketing inform one another and could be beneficial to hotels in how they utilize this information to inform marketing decisions.","PeriodicalId":113459,"journal":{"name":"Journal of Hotel & Business Management","volume":"71 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2016-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134550586","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 19

Are Employees Working in the Lodging Enterprises Ã¢ÂÂSandbags in FlyingBalloonsÃ¢ÂÂ? 员工是否在住宿企业工作Ã¢ÂÂSandbags在FlyingBalloonsÃ¢ÂÂ?

Journal of Hotel & Business Management Pub Date : 2016-10-05 DOI: 10.4172/2169-0286.1000144

Z. Akıncı

引用次数: 2