{"title":"Mediating Role of Customer Satisfaction between Website Quality, Perceived Convenience and Online Purchase Intention","authors":"R. T. Anees","doi":"10.5296/jebi.v9i1.19639","DOIUrl":"https://doi.org/10.5296/jebi.v9i1.19639","url":null,"abstract":"Maintaining a successful retail business requires ability to attract and retain customers in an online world. Despite the fact that purchasing intention has been highlighted as a key element influencing website quality, perceived convenience, and customer satisfaction, few studies have looked into how initial purchase intention influences ongoing purchase intention. We intended to dig deeper into the link between website quality, perceived convenience, and purchase intention categories mediated by consumer satisfaction. We develop questionnaires and e-retail businesses to help us conduct surveys. Questionnaires were distributed to Generation Y in two cities in Saudi Arabia. Our findings show that website quality and perceived convenience have a beneficial impact on purchase intention. Websites should consider paying more attention to website quality elements like responsiveness, usability, reliability, usability, and website content, as well as services supplied like personalization, user feedback and ratings, good for users, and complaint monitoring. The findings of this study add to earlier research on online ease and assist researchers better understand what aspects influence consumer satisfaction and behavioural intention.","PeriodicalId":112641,"journal":{"name":"Journal of Entrepreneurship and Business Innovation","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-04-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125958926","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Relationship between Entrepreneur’s Personality, Behaviour and Venture Success in Pakistan","authors":"Azmat Yar Khan, Yanhui Chen, K. Fatema","doi":"10.5296/jebi.v9i1.19609","DOIUrl":"https://doi.org/10.5296/jebi.v9i1.19609","url":null,"abstract":"Pakistan has responded with innovative policies and entrepreneurial support frameworks in the face of increased political instability and institutional fragility. The ability to effectively support innovative new ventures would be constrained if there is little scholarly knowledge about who those entrepreneurs are on an individual level. This study aims to shed light on the relationship between entrepreneur personality traits, behaviours, and subsequent success. This study thereby extends the entrepreneurship literature applying the Five-Factor Model of Personality to a new context while enriching knowledge on the personality behaviour relationship in entrepreneurship. The finding of the study shows that among all the personality traits conscientiousness is positively correlated with entrepreneurial behaviour, agreeableness, and openness has a positive correlation with managerial behaviour while emotional stability has a positive correlation with both entrepreneurial and managerial behaviour.","PeriodicalId":112641,"journal":{"name":"Journal of Entrepreneurship and Business Innovation","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129665635","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Entrepreneurial Orientation, Innovation and Performance of Value-system Actors","authors":"Simon Kamuri","doi":"10.5296/jebi.v8i2.19227","DOIUrl":"https://doi.org/10.5296/jebi.v8i2.19227","url":null,"abstract":"The purpose of this study was to explore entrepreneurial orientation as a cognitive construct attributable to individuals and its relationship with innovation and performance from an industry ecosystem perspective. The study adopted a mixed design approach involving exploration of the factors and a diagnosis of their hypothesized relationships. A mixed sampling of members of a leather industry association and the linked industry institutions was carried out with a 76% response rate achieved. Quantitative data was collected from key decision-makers as informants of firms in Kenya’s leather industry using a questionnaire for guided interviews. The Delphi Technique and a pilot study (Cronbach’s Alpha 0.700 – 0.772) were used to establish instrument reliability. Factor analysis was performed on the study variables using Principal Component Analysis before inferential analysis. Entrepreneurial orientation showed validity as a second-order latent construct comprising three cognitive dimensions, namely vision for growth, opportunity recognition and calculated risk-taking. Entrepreneurial orientation and its antecedents were established as determinants of performance of value-system actors in an industry (R2=0.422, F=13.417, p=0.000). It further showed that this relationship is partially mediated by innovation by the firms (Sobel test Z-value = 3.30449610, p=0.00095147). The study recommends extension of this research to other industries.","PeriodicalId":112641,"journal":{"name":"Journal of Entrepreneurship and Business Innovation","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-11-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130619046","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Bangladesh toward Digital Financial Inclusion: FinTech Experience","authors":"Asma Ahmed, Md. Enamul Hasan","doi":"10.5296/jebi.v8i2.19115","DOIUrl":"https://doi.org/10.5296/jebi.v8i2.19115","url":null,"abstract":"Digitalization in financial services, in another way financial technology or FinTech, has drastically extended financial intermediation while customers are experiencing and engaging with the development of new digital products and competencies. Nevertheless, over two billion people worldwide remain out of accessing financial services that make financial inclusion an equally important concern for all economies, including Bangladesh. Over the last few years, a good number of academic literature has been made on FinTech covering how essential it is to serve the unbanked and underbanked countries. This study tries to provide an inclusive survey of relevant literature on FinTech and its potential to disruptive financial intermediation globally and nationally. Therefore, a descriptive research design has been adopted entirely based on secondary resources and mostly relying on the Global Findex database, International Monetary Fund (IMF) releases, and Bangladesh Bank reports. It has been evident that digital financial inclusion is connecting more and more people to the financial system at a growing pace resulting in substantial welfare benefits throughout the nation. Even if the active use of mobile money systems, digital banking, especially internet banking, is reshaping our bank. However, there is much work to be done compassing the challenges and the threats of FinTech as important policy issues for the existing financial landscape. In conclusion, this study provides an insight into the country's digital financial system and contributes to further study in relevant disciplines.","PeriodicalId":112641,"journal":{"name":"Journal of Entrepreneurship and Business Innovation","volume":"2019 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134442991","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Impact of Deceptive Advertising on Women Buying Behavior: A Study on Cosmetics Industry of Bangladesh","authors":"Mohammad Muzahidul Islam","doi":"10.5296/jebi.v8i2.19110","DOIUrl":"https://doi.org/10.5296/jebi.v8i2.19110","url":null,"abstract":"Deceptive advertisements harm consumers by causing them to have false beliefs about the nature of the products being advertised and thereby causing them to make different purchasing decisions than they would have made otherwise. This is particularly evident in the cosmetics industry in Bangladesh where recently, various forms of advertising techniques deceptive in nature are urgently and increasingly adopted to enhance sales figure and to establish a strong market share. In this quantitative research, the study estimates the relationship of women response against deceptive advertising. The researcher has reported the results of a questionnaire survey of 227 women of this industry using convenience sampling from four different areas in Dhaka city. The findings acquired through using basic statistical tools like descriptive analysis, factor analysis and following multiple linear regression model to provide new insights into deceptive advertising. The impact of deceptive advertising on women buying behavior is highly significant across most of the social and health impact variables like affecting lifestyle, stereotype role, social class, several side effects, fail to give promised services, consequences of cosmetics products.","PeriodicalId":112641,"journal":{"name":"Journal of Entrepreneurship and Business Innovation","volume":"170 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126939136","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
L. Fariselli, Massimiliano Ghini, Paul E. Stillman, Josh Freedman
{"title":"EQ Training for Management Cascades Value in the Field: UCB Pharma Case in Italy","authors":"L. Fariselli, Massimiliano Ghini, Paul E. Stillman, Josh Freedman","doi":"10.5296/jebi.v7i2.17565","DOIUrl":"https://doi.org/10.5296/jebi.v7i2.17565","url":null,"abstract":"In times of rapid change, how can we support managers to meet professional challenges successfully? How can each manager become an effective change agent? How can we promote professional development at all levels and improve communication skills appropriate for the different audiences with whom they must interface? This study explores emotional intelligence (EQ) as a key to unlocking managerial performance in volatile, uncertain, complex, and ambiguous (VUCA) corporate environments. Through a graduated and structured process that started in 2017, UCB Pharma Spa, a multinational pharmaceutical company, decided to invest in a pilot to develop the social and emotional skills of organizational members, from senior managers to staff associates. An action learning and change management model was used to design and facilitate the program intervention. Individual EQ and artificial intelligence (AI)-driven team assessments were used to target development efforts, as well as gather pre- and post-program data. The result was significant improvement in the quality of teamwork and people engagement, demonstrated by an increase in relational efficiency in 98% of cases.","PeriodicalId":112641,"journal":{"name":"Journal of Entrepreneurship and Business Innovation","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134345511","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Business Model Innovation Methodology for Established Organizations: Systematic Theory Validation","authors":"M. Lang","doi":"10.5296/jebi.v7i2.17605","DOIUrl":"https://doi.org/10.5296/jebi.v7i2.17605","url":null,"abstract":"The goal of this paper is to validate a business model methodology in practice. The goal of the business model methodology is to generate new business models with disruptive potential by overcoming the blindness of organizations mindset. In total nine focus group workshops in automotive, home appliances and high-tech industry with defined tool set and methods are processed. By conducting the workshops in practice several methods of the theory could be validated and points of improvement identified.Among other findings, the applied methods of the new business model methodology are successful in identifying relevant levers for disruption. Even several starting points for new disruptive business models are found.In addition, the workshop participants’ feedback implicate that in contrast to other studies aligning the process of overcoming the organizational mindset within the business model innovation process, is more effective than implementing a prepending phase to it.In summary, the present research aims at contributing to the research gap within science regarding the consideration of organizational mindset within business model innovation. Conclusively, it becomes obvious that, while this research delivers a methodology, which serves as an indication on how to close the research gap of acknowledging organizational mindset within the beginning of the innovation process, further significant research gaps remain to be investigated. Thus, two research gaps are identified. First, the later stages of the business model innovation need further investigation. Secondly, the challenge of organizational mindset in the later steps have also not received sufficient scientific interest as yet.","PeriodicalId":112641,"journal":{"name":"Journal of Entrepreneurship and Business Innovation","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-11-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128940415","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Leadership Styles in Small and Medium Sized Business: Evidence from Macedonian Textile SMEs","authors":"M. Bojadjiev, S. Hristova, I. Mileva","doi":"10.5296/JEBI.V6I2.15266","DOIUrl":"https://doi.org/10.5296/JEBI.V6I2.15266","url":null,"abstract":"Since leaders can have a strong influence on the employees’ behavior, various approaches have been designed to determine the most effective style of leadership. As a field of study, the review of past research reveals that investigating leadership styles has been mainly focused on large businesses. Despite the great importance of leadership to SMEs, not many studies attempted to explore the leadership style embraced by SMEs, especially within the Macedonian context. The purpose of this study is to explore the presence of different leadership styles (autocratic, democratic and laissez-faire) in Macedonian SME. Moreover, in view of the main research objective, several demographic variables were examined, such as gender, age and working experience as to their relevance for the dominant leadership style, with a special focus on managers of small and medium sized businesses from the textile industry. Using a Leadership Style Questionnaire, the research measured different leadership styles in addition to collecting in-depth demographic data on each of the respondents. The research results have indicated that the democratic leadership is the dominant style of Macedonian textile SMEs.","PeriodicalId":112641,"journal":{"name":"Journal of Entrepreneurship and Business Innovation","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132044771","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Factors Affecting Tourism Marketing Demand: Evidence from Ethiopia Wildlife Conservation Authority and Bale Mountain National Parko in Ethiopia","authors":"Addisu Bekele Demie","doi":"10.5296/JEBI.V6I1.15146","DOIUrl":"https://doi.org/10.5296/JEBI.V6I1.15146","url":null,"abstract":"The study was conducted to assess the Factors Affecting Tourism Marketing Demand in the case of Bale Mountain National Park. The main objective of the study is investigating factors affecting tourism marketing demand: the case of Bale mountain national park. The sample respondents were selected using Convenience sampling technique from non probability sampling. For the sake of achieving the objectives of this study, administered schedule were analyzed using statistical analysis both descriptive and inferential analysis. The information gathered through schedule from a sample of 220 tourists (domestic and international) and structured interviews were conducted with 8 workers of the park and analyzed using descriptive narrations. Regression and correlation analyses are also applied for the study. The findings indicate that poor image creation, lack of proper promotion of tourist attraction, inadequate infrastructure to and inside the destination, problem of safety and security, political risk, and seasonality nature of tourism demand are factors influencing tourism marketing demand. Based on findings, improving tourism infrastructure, Building institutional capacity and developing community based ecotourism are some of the recommendation forwarded.","PeriodicalId":112641,"journal":{"name":"Journal of Entrepreneurship and Business Innovation","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126811431","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Intricacies of Female Successors in Family Owned Businesses","authors":"K. Ezimma, Okoli, Ifeanyi Emmanuel, Arachie Augustine Ebuka, Adani Nnenne Ifechi","doi":"10.5296/JEBI.V6I1.14680","DOIUrl":"https://doi.org/10.5296/JEBI.V6I1.14680","url":null,"abstract":"As a result of shortage of female successor due in part to gender bias succession practices, this study was necessitated to look at encumbrances against women successors of Family Owned Businesses (FOBs) in Anambra State. The broad objective of this study was to examine female successors and sustainability of family owned businesses. The work adopted a survey research design. The population of the study was 415 FOBs in Anambra State. Complete enumeration method was adopted so as to get the full opinion of all firms on gender issues and female succession. The data for the study was collected through structured questionnaire. A combination of descriptive (mean) and inferential statistics (chi-square) were deployed in the data analysis. The result showed that there are obstacles that have substantial effect on women becoming successors of FOBs in Anambra State and that sexism play a statistically significant role in determining successors in Anambra State. Sequel to this, it was concluded that women and men in Anambra State do not have a level playing ground in determining who becomes a successors of FOBs in Anambra state as there are hurdles women face and these obstacles have significant effect on who becomes a successors. Hence, the recommendation was that successors of FOBs should not be based on gender but on capability and the provision of level playing ground for both the female and male genders in the succession dynamics.","PeriodicalId":112641,"journal":{"name":"Journal of Entrepreneurship and Business Innovation","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124642194","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}