International Journal of Business Strategies最新文献

{"title":"THE ROLE OF LOSS ADJUSTMENT PRACTICES ON THE PERFORMANCE OF INSURANCE SECTOR","authors":"Ben Kajwang","doi":"10.47672/ijbs.1181","DOIUrl":"https://doi.org/10.47672/ijbs.1181","url":null,"abstract":"Purpose: The purpose of this study was to determine the role of loss adjustment practices on the performance of insurance sector \u0000Methodology: A desktop literature review was used for this purpose. , a systematic search was carried out using Google Scholar, Semantic Scholar, and Research Gate. The study included relevant sources that were published between 2015 and 2022. \u0000Findings: It was found that sound loss adjustment practices are a prerequisite for optimal financial and non-financial performance of insurance firms. It was concluded that having a clear policy approved by senior management, with regards to ex-gratia claim payments reduced the financial risks. It was also concluded that insurance firms can enhance their financial performance by regularly reviewing their claims handling guidelines to factor in new developments and trends. The study further concluded that non-financial and financial performance of insurance firms in influenced by quality reviews of claims to assess whether they are handled professionally and resolved appropriately. One of the performance measures could be the number and nature of complaints against the insurer with respect to their claims settlement decisions. The performance is also influenced by monitoring the level of claims which should not have been paid or are overpaid and the severity of delays in claims registration and case reserves revision. \u0000Unique Contribution to Theory, Practice and Policy: Based on the study findings, it was recommended that insurance firms should endeavor to set case reserves accurately for each claim in a timely manner, especially in respect of general insurance business. The components of case reserves should also be captured in sufficient details to provide useful statistics for in-depth analysis. For example, a single claim file could have separate components for own property damage, third party liabilities and fees payable to external parties. Another recommendation is that the insurer should have a clear policy, approved by senior management, with regards to ex-gratia claim payments. The authority to approve such payments should also be clearly specified and the rationale for the approval should be properly documented. \u0000 ","PeriodicalId":107578,"journal":{"name":"International Journal of Business Strategies","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116796714","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How COVID-19 has Reset Business Activities in Organizations around Africa","authors":"A. D. M. Bukusi","doi":"10.47672/ijbs.1166","DOIUrl":"https://doi.org/10.47672/ijbs.1166","url":null,"abstract":"Purpose: The global outbreak of the COVID-19 virus forced governments across Africa to impose major health, travel and trade restrictions at home to protect their citizens from the pandemic. These measures caused a dampening impact on conventional social and business activity forcing organizations to rethink, redraw and reset their operations to remain functional, viable and sustainable. The aim of this study was to show that the pandemic driven changes in the business environment, though disruptive in nature, essentially enabled businesses to acquire a new set of survival and success competencies to thrive in the foreseeable future. \u0000Methodology: This study used paper reviews, research journal findings, academic papers, and online business publications that tracked business responses to the pandemic. The author used a thematic analysis of text and descriptive statistics to analyze data on the major changes businesses have made in response to the pandemic. \u0000Findings: The results indicated that business activities were severely affected by the onset of the pandemic. The pandemic also disrupted conventional business strategy and forced companies to review their operations in the light of challenges of continuing business in the COVID-19 environment. While short term survival measures included laying off staff and cutting back on overhead costs, business quickly embarked on medium plans to re-engineer business operations using online service technology to reach consumers under lockdown conditions. However, businesses have gone further to invest in digital transformation not only to survive the pandemic, but also to ensure their profitability and long-term success. In the light of these developments businesses have reset their activities under five themes; structure, strategy, staffing, service and sustainability. The author argues that reset changes are likely to become institutionalized as businesses carry forward their learning experience into their culture. The business community is also expected to pursue the opportunities created by the pandemic to critically define and differentiate between core business activity and non-essential engagements. Society has undergone substantive transformation over the pandemic season and expects organizations to respond and adapt accordingly. \u0000Recommendations: Operational and start up organizations should attune their business to the mental and experiential reset in customer expectations brought about by the pandemic. Businesses need to provide meaningful consumer value without over dependence on high cost overhead infrastructure such as expansive corporate offices, centralized staffing and profit draining procurement and distribution.","PeriodicalId":107578,"journal":{"name":"International Journal of Business Strategies","volume":"726 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122999408","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Price Wars and Sales Performance at Century Bottling Company Ltd, Mbarara, Uganda","authors":"Hillary Asiimwe, Mary Nomugisha, Benon Kyabarongo,  Pereez Nimusima,  John Rwakihembo","doi":"10.47672/ijbs.959","DOIUrl":"https://doi.org/10.47672/ijbs.959","url":null,"abstract":"Purpose: Even when price war has seen massive interest among scholars, it is still unclear how it affects sales performance. This study examined the relationship between price war and sales performance among carbonated drink manufacturers in Uganda: a case of Century Bottling Company Limited. \u0000Methodology: Mixed methods design was used in this study. The population comprised of 210 employee managers and outlet managers. With the aid of Krejie and Morgan (1970)’s table, a sample size of 169 respondents was selected. Questionnaire was used to collect primary data in line with the positivism design and obtained a response rate of 55.0%. Pilot testing however preceded the final survey and we were able to check the relevancy of the instruments which was confirmed through the validity and reliability statistics that we achieved. Zero-order Pearson correlation was used to test the hypotheses. \u0000Findings: The study results showed a strong positive and significant relationship between promotional pricing and sales performance (r = .522, p= 0.000).  Also Penetration pricing was found to have a moderate positive and significant association with sales performance(r = .369, p= 0.000). Last but not least, the study confirmed existence of a strong positive and significant relationship between Oligopoly pricing and sales performance at Century Bottling Company Limited (r = .573, p= 0.000). \u0000Recommendations: The study recommends that century bottling company limited consider the actual situations of different manufacturers when implementing its promotional strategies in order not to suffocate them, increase the number of sales outlets to ensure increased trades and selling, since it enables the company to access many customers and also to revisit its pricing strategy where customers like low-priced commodities and offer customer discount features according to different selling contexts.","PeriodicalId":107578,"journal":{"name":"International Journal of Business Strategies","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129442053","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"GLOBAL CHALLENGES AND THEIR ROLE IN TALENT MANAGEMENT CRISIS FACING INSURANCE INDUSTRY","authors":"Ben Kajwang","doi":"10.47672/ijbs.921","DOIUrl":"https://doi.org/10.47672/ijbs.921","url":null,"abstract":"Purpose: The environment for the insurance industry today is global, complex, dynamic, highly competitive, and extremely volatile, and is likely to remain so for years to come. In addition to these external conditions, most insurance firms are also facing several global challenges including those related to: talent flow; the managing of two generations of employees, viz., older or mature workers and younger workers; and a shortage of needed competencies. The aim of this paper is to explore the global challenges and their role in talent management crisis facing insurance industry. The paper is based on case studies relating to insurance companies, focusing on global challenges and their role in talent management crisis facing insurance industry. \u0000Methodology: A desktop literature review was used for this purpose. Relevant seminal references and journal articles for the study were identified using Google Scholar. The inclusion criteria entailed papers that were not over a decade old. \u0000Findings: The study found out that the challenges facing insurance industry today are global, complex, dynamic, highly competitive, and extremely unstable, and are likely to remain so for years to come. The study identified challenges relating to talent management crisis facing insurance industry as talent shortage, locating and relocating talent, cultural diversity, aging populations, emerging risks such as COVID-19 pandemics, and compensation levels of talent. Another important finding was that many insurance companies face strong rivalry for the skills worldwide and face extensive challenges in attracting, engaging, promoting and retaining employees. According to this study, researchers have advocated for insurance companies to incorporate and deal with issues of key concern for their future employees they are more likely to succeed in attracting talent. \u0000Recommendations: The study recommends that Due to the shifting demographics in terms of age, gender, and race, the HR department must device an inclusive approach to attract and retain skilful employees who are ready to remain updated with the current information and trends in the marketplace. Organizations can assess the success of its global talent programme by analyzing its historical aspects on hiring, retention, productivity, and competitiveness in the market. It was also recommended that HR managers are should design reward or compensation programmes for top performers to encourage development of talents. There is assurance of effective management and maintenance of core aspects of a global workforce in line with attributes of a country, thus aligning organizational goals and objectives with those of employees.","PeriodicalId":107578,"journal":{"name":"International Journal of Business Strategies","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115639125","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"DETERMINING THE IMPACT OF LEAN MANUFACTURING ON NAIROBI BOTTLERS LIMITED'S RESULTS.","authors":"Stephen Maina Thua, S. Bett","doi":"10.47672/IJBS.843","DOIUrl":"https://doi.org/10.47672/IJBS.843","url":null,"abstract":"Purpose: The study aimed at determining the impact of lean manufacturing on Nairobi Bottlers Limited’s results. \u0000Materials and methods: This study adopted a descriptive survey design. The management staff Nairobi Bottlers Limited were the target population of the study. The population of the study was 308 management staff members. A stratified random sampling procedure was used to pick 93 participants. The area of study was the County of Nairobi. Regression analysis of the data was carried out using statistical package for social sciences (SPSS) computer software. \u0000Results: The study found out that standardization of products, waste reduction procedures, mechanization of the production line and ccapacity building among staff and system was embraced by NBL. \u0000Recommendations: The study recommends that standardization of, that waste reduction procedures, that mechanization of the production line and capacity building among staff and system should be increased by NBL.","PeriodicalId":107578,"journal":{"name":"International Journal of Business Strategies","volume":"88 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131480774","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"THE STUDY OF ADOPTING ECOMMERCE PLATFORMS IN GHANA BASED ON IMPULSIVE BUYING BEHAVIOUR THEORY","authors":"R. Mohammed, M. Zakari","doi":"10.47672/IJBS.773","DOIUrl":"https://doi.org/10.47672/IJBS.773","url":null,"abstract":"Purpose: This study concentrated on the adoption of e-commerce platforms base on impulsive buying behavior, using technology for sustainable development of governments’ institutions, small medium enterprises and individual consumers or customers in Ghana. \u0000Methodology: The research adopted quantitative approach design and primary data were collected based on survey questionnaire and respondent were selected using non- probability sampling technique where respondent is selected based on convenience sampling technique. The focus of this research was on the buyer (the individual who is involved in any buying and selling of goods over the internet). The theoretical deduced model fit is tested using survey data obtained from five hundred (500) respondents of E-commerce adoption platform in Ghana. \u0000Findings: Findings revealed that the model for this study is not a very good fit to describe the factors affecting the behavioral intention to adopt e-commerce in Ghana.","PeriodicalId":107578,"journal":{"name":"International Journal of Business Strategies","volume":"66 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-08-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127123048","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"THE INFLUENCE OF INFORMATION SYSTEMS ON M-COMMERCE PERFORMANCE IN KENYA’S COMMERCIAL BANKS","authors":"Doreen Muriu, J. Ngugi, Zachary Mosoti","doi":"10.47672/IJBS.379","DOIUrl":"https://doi.org/10.47672/IJBS.379","url":null,"abstract":"Purpose: The purpose of the study was to determine the influence of information systems strategy implementation on Mobile-Commerce (M-Commerce) performance in Kenya’s commercial banks. Methodology: The study adopted a positivism research philosophy and explanatory research design as appropriate methodology for the study. The units of analysis for the study comprised of five managers from different management levels and departments from each of the 40 commercial banks in Kenya. Questionnaires were used for data collection. The collected data was analyzed using inferential and descriptive statistics.Findings The study findings indicated that there was positive and statistically significant relationship between information systems and m-commerce performance. The path coefficient was positive and significant at 0.05 level, t-value of 2.031, p-value =0.043. Unique Contribution to theory, practice and policy: The study informs commercial banks in Kenya, Central Bank of Kenya, Communication Authorities and the scholars on the opportunities in the development of appropriate strategy implementation process and the risk of not adopting the right strategy.","PeriodicalId":107578,"journal":{"name":"International Journal of Business Strategies","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-03-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130812419","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Corporate Social Responsibility Strategy Implementation: A Global Overview","authors":"A. Chepkwei","doi":"10.47672/IJBS.375","DOIUrl":"https://doi.org/10.47672/IJBS.375","url":null,"abstract":"Purpose: To establish corporate social responsibility strategy implementation globally.Methodology: This paper employed literature study, which is descriptive in nature as based on a review of existing literature within (journals, conference reports and websites) in regard to corporate social responsibility among various countries of the world. The researcher surveyed randomly existing research on corporate social responsibility strategy implementation in fifteen (15) countries within five (5) continents of the world with the sole objective to establish corporate social responsibility strategy implementation globally.Findings: In the global business set up today, clients are more informed about their rights and obligations. Corporate social responsibility strategy has greatly contributed to the success of various corporate institutions including financial institutions in the western world. Corporate social responsibility strategy is considered as an important instrument that pushes the competitive advantages, the creativity and innovation, improves business reputation to the society with the employees, furniture, state institutions and non governmental organization.Unique contribution to theory, practice and policy: Socially responsible companies can provide a better environment, a better quality of life and a more desirable community, corporate social reponsibility results in less government regulation while social reponsibility benefits long term stock prices as the market deems socially reponsible firms less risk.","PeriodicalId":107578,"journal":{"name":"International Journal of Business Strategies","volume":"59 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130774441","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"MULTIVARIATE ANALYSIS OF ORGANISATION’S INTERNAL ENVIRONMENT DRIVERS ON EMPLOYEES TURNOVER INTENTION IN SMALL AND MEDIUM SCALE ENTERPRISES IN CROSS RIVER STATE, NIGERIA","authors":"E. Charles, Usoro Abosede Abimbola, Udongwo Udeme Ibanga","doi":"10.47672/ijbs.343","DOIUrl":"https://doi.org/10.47672/ijbs.343","url":null,"abstract":"Purpose: The study examined the effect of firm’s internal environment drivers: managerial style; employee motivation; job security; organisational culture; organisational climate; remuneration/ compensation on employees’ turnover intention in Small and Medium Scale Enterprises Cross River State, Nigeria. Methodology: The study adopted the cross sectional survey research design, while the two-stage sampling procedure involving simple random and judgmental sampling techniques was used in selecting the element. The Ordinary Least Square regression statistical technique was utilised in the test of research hypotheses. Results: The study established that the firm’s internal environment drivers, all have an inverse significant influence on employee turnover intention in SMEs. Policy Recommendations: The study recommended that managers should espouse managerial styles that promote work freedom, autonomy, delegation and builds group team spirit in order to foster work harmony and employee commitment. Employment hires should be governed by formal contracts mutually agreed upon between the employer and employee. Management should provide incentives and opportunity where highly goal oriented employees could be co-opted as co-owner of the firm over the years and have the privilege/right to the share in the end of year contract bonus or profit, as this would build a strong sense of employee’s commitment and job security.","PeriodicalId":107578,"journal":{"name":"International Journal of Business Strategies","volume":"52 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127079556","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"EFFECT OF THE REGULATORY ENVIRONMENT ON THE RELATIONSHIP BETWEEN STRATEGIC TRANSPORT INTEGRATION AND SUSTAINABLE MOBILITY OF MATATU SACCOS IN NAIROBI COUNTY, KENYA","authors":"P. Muhoro, A. Wachira, D. Kiarie","doi":"10.47672/ijbs.776","DOIUrl":"https://doi.org/10.47672/ijbs.776","url":null,"abstract":"Purpose: The purpose of this study was to establish the effect of the regulatory environment on the relationship between strategic transport integration and sustainable mobility of Matatu Saccos in Nairobi County, Kenya. \u0000Materials and Methods: The study was guided by Positivism philosophy while descriptive research design was adopted. The target population was 177 Sacco Managers and two representatives, one from MOT and other from MVOA respectively.  The whole population of 179 respondents was used in the study hence; the study employed the census approach. The questionnaire was pilot tested on 18 respondents who were selected randomly. The study applied Cronbach's alpha and the results displayed a high level of internal consistency hence infers that the research tool used in the study was reliable. The data collection instrument was a semi-structured questionnaire, which were dropped and picked later. A semi-structured interview guide was also used. Data was analysed using descriptive and SPSS Version 24. \u0000Results: The findings indicate that there exists a statistically significant, positive effect of strategic integration on sustainable mobility of Matatu Saccos in Nairobi County, Kenya. The R square in the moderated models changed from 71.3% to 80.9% indicating 9.6% increase in variation as a result of the regulatory environment moderating effect. Further, the increase was statistically significant; this implies that regulatory environment does significantly moderate the effect of strategic integration and sustainable mobility of Matatu Saccos in Nairobi County, Kenya.  \u0000Unique contribution to theory, practice and policy: The study recommended that both the Ministry of Transport and Sacco management develop a punitive measure to curb corruption. The other recommendation is that they should also develop regulatory policies to ensure that vehicles are regularly inspected to confirm their minimum road worthiness to increase safety and increase passenger comfort. This will also promote green environment that will reduce the health hazards of vehicle emission. Additionally, the policy can enhance traffic discipline which is poorly enforced.  and also provide basic statistics on transport system.  ","PeriodicalId":107578,"journal":{"name":"International Journal of Business Strategies","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122198418","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}