{"title":"Loving neoliberalism? Digital labour and aspirational work on streaming food TV","authors":"Michelle Phillipov","doi":"10.1080/22041451.2022.2057270","DOIUrl":"https://doi.org/10.1080/22041451.2022.2057270","url":null,"abstract":"ABSTRACT This paper considers the changing textual meanings, industrial practices and platform infrastructures of food TV as it moves from network television to on-demand streaming platforms. Using Netflix cooking competitions Sugar Rush and Crazy Delicious as case studies, it shows how streaming TV normalises the tenets of the aspirational, branded self to such an extent that the work of self-production is presented as both self-evident and a pleasurable form of leisure. The paper argues that streaming reality’s persistent reframing of labour as leisure allows services to profit from contestants’ pre-existing identities and content (including from other platforms, most notably Instagram), just as its algorithmic logics extract value from the labour of audiences. Netflix food programmes highlight a significant expansion in the forms and types of unpaid labour taken for granted on contemporary reality TV, whereby the invisibilisation of work on-screen increasingly mirrors the invisibilisation of work in Netflix’s own platform logic.","PeriodicalId":10644,"journal":{"name":"Communication Research and Practice","volume":"61 1","pages":"152 - 165"},"PeriodicalIF":1.2,"publicationDate":"2022-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83973249","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Communication skills in generation Z as future tourism employees","authors":"Ana Čuić Tanković, Jelena Kapeš, Dragan Benazić","doi":"10.1080/22041451.2021.2017136","DOIUrl":"https://doi.org/10.1080/22041451.2021.2017136","url":null,"abstract":"ABSTRACT Generation Z has recently entered the tourism labour market, where communication skills have been recognised as one of the most important soft skills. This paper investigates the communication skills of Generation Z as future tourism employees. Primary research was conducted using a questionnaire investigate five communication skill dimensions: written, oral, listening, digital, and non-verbal communication skills influencing the intention to improve these communication skills. The research methodology included Importance-Performance Map Analysis (IPMA) based on the PLS method. Findings indicate that nonverbal communication skills belong to the high importance-high performance group, while listening and digital communication skills belong to the low importance-high performance group. Written and oral communication skills belong to the low importance-low performance group. The paper’s contribution is an up to date conceptualisation of Generation Z’s communication skills and an examination of the most prominent communication skills among the Generation Z respondents.","PeriodicalId":10644,"journal":{"name":"Communication Research and Practice","volume":"9 2 1","pages":"86 - 102"},"PeriodicalIF":1.2,"publicationDate":"2022-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87999988","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"‘We all have a role to play’: A comparative analysis of political speech acts on the COVID19 crisis in the South Pacific","authors":"Sky Marsen, Zakia Ali-Chand","doi":"10.1080/22041451.2022.2040701","DOIUrl":"https://doi.org/10.1080/22041451.2022.2040701","url":null,"abstract":"ABSTRACT This article compares government communication on the COVID19 crisis in three countries: Australia, Fiji and New Zealand. It analyses six speeches made by each country’s leader , from March to June 2020, using speech act theory and discourse analysis. The study aimed to compare the discursive strategies used , to discuss these in relation to their respective socio-political contexts, and to examine the application of speech act theory to political crisis management, which is currently underexplored. To achieve these objectives, the research used an eclectic combination of crisis communication theory and speech act theory, examining how speech acts were used in crisis ‘base response’ strategies, such as ‘instructing’ and ‘adjusting’ information. The study found some notable differences in the degree of assertiveness, hesitation, and sympathy, which relate to differences in the political ideology of each government. It also found some similarities, especially in inclusion techniques and using media briefings as a promotional tool.","PeriodicalId":10644,"journal":{"name":"Communication Research and Practice","volume":"1 1","pages":"19 - 35"},"PeriodicalIF":1.2,"publicationDate":"2022-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72863725","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Trump presidency: Democratic fatigue or fascism?","authors":"C. Kelley","doi":"10.1080/22041451.2022.2064097","DOIUrl":"https://doi.org/10.1080/22041451.2022.2064097","url":null,"abstract":"ABSTRACT Donald Trump became the president that the American system of government was designed to avoid and that America’s founders feared; an anti-democratic leader who positioned himself as an alternative to that system. This critical rhetorical analysis initially deconstructs the founders’ vision of a system configured to vet, counter and neutralise anti-constitutional demagogues with leadership aspirations. The essay suggests such leadership as Donald Trump’s is the prototype of a legitimately elected leader who rhetorically deconstructs the political system which initially elevates them to office. In so doing, it becomes difficult if not impossible for that system to hold such a leader and their political organisation accountable for their actions, at least through democratic means. The essay also examines the impact of such dysfunctional political discourse on American democracy as well its global significance. It concludes speculatively by suggesting the enactment of a rhetorical narrative of constitutional patriotism as a counterpart to demagogic populism.","PeriodicalId":10644,"journal":{"name":"Communication Research and Practice","volume":"21 4 1","pages":"4 - 18"},"PeriodicalIF":1.2,"publicationDate":"2022-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83516458","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Louis C. Belisle, Maxime Paquet, Nathalie Lafranchise
{"title":"A tool for reducing the time loss and dissatisfaction associated with meetings: Validation of the staff meeting effectiveness questionnaire","authors":"Louis C. Belisle, Maxime Paquet, Nathalie Lafranchise","doi":"10.1080/22041451.2021.2021693","DOIUrl":"https://doi.org/10.1080/22041451.2021.2021693","url":null,"abstract":"ABSTRACT Workplace meetings have a bad reputation and are often perceived as ineffective. However, few scientific tools are available to evaluate meeting effectiveness and to enable facilitators to improve. The aim of this paper is to describe the content and construct validation of the Staff Meeting Effectiveness Questionnaire. A review of the scientific and professional literature revealed five themes and 21 sub-themes as a basis for evaluating meeting effectiveness, or lack thereof. From these themes, we built a pilot questionnaire containing 60 items that was submitted to a sample of 575 healthcare managers. The responses were analysed using principal component analysis and confirmatory factor analysis, which reduced the questionnaire to 42 items organised under 10 factors that possess satisfactory psychometric properties.","PeriodicalId":10644,"journal":{"name":"Communication Research and Practice","volume":"64 1","pages":"70 - 85"},"PeriodicalIF":1.2,"publicationDate":"2022-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86207318","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A thematic exploration of three countries’ government communication during the COVID-19 crisis and corresponding media coverage","authors":"L. Kenix, Jorge Freddy Bolanos Lopez","doi":"10.1080/22041451.2022.2058748","DOIUrl":"https://doi.org/10.1080/22041451.2022.2058748","url":null,"abstract":"ABSTRACT This study adds to the current literature on crisis communication by exploring differences in COVID-19 governmental crisis communication and variances in the media coverage of that communication through thematic quantitative content analysis across three countries: New Zealand, The United States and The United Kingdom. Specifically, this research seeks to find the extent to which media ideology plays a role in reporting health crises. Results demonstrated that universally, press conferences were based on scientific advice and relied upon symbols that contributed to the clarity of health communication about COVID-19. Conversely, media coverage stressed economic challenges overall, but conservative newspapers focused more on health and the economy, whereas liberal newspapers leaned more towards politics. These findings demonstrate that even in major health crises, the ideologies of newspapers can play an important role in the framing of information.","PeriodicalId":10644,"journal":{"name":"Communication Research and Practice","volume":"97 1","pages":"36 - 53"},"PeriodicalIF":1.2,"publicationDate":"2022-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82432442","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Planning for a COVID-19 vaccination campaign in New Zealand: trust, affective and cognitive attitudes, and COVID-19 vaccine intention","authors":"J. Thaker, Christopher Cook","doi":"10.1080/22041451.2021.2022325","DOIUrl":"https://doi.org/10.1080/22041451.2021.2022325","url":null,"abstract":"ABSTRACT Building public trust and willingness to vaccinate against COVID-19 is as important as developing a safe and effective vaccine to contain the pandemic. Based on the theory of planned behaviour and trust heuristic, this study tests factors associated with COVID-19 vaccination intentions using a national sample survey of the New Zealand public (N = 1040). Results show that while trust in health experts, Prime Minister Jacinda Ardern, and mass media are significantly associated with COVID-19 vaccine intention, affective attitude, and cognitive attitude partly mediate this relationship. Findings can help inform theory and practice of health campaigns to increase COVID-19 vaccine uptake. Trusted sources communicating information that addresses prevailing vaccine concerns are likely to increase public enthusiasm for COVID-19 vaccination.","PeriodicalId":10644,"journal":{"name":"Communication Research and Practice","volume":"3 1","pages":"54 - 69"},"PeriodicalIF":1.2,"publicationDate":"2022-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75888085","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Sound citizens: Australian women broadcasters claim their voice, 1923–1956","authors":"Donald Matheson","doi":"10.1080/22041451.2022.2029304","DOIUrl":"https://doi.org/10.1080/22041451.2022.2029304","url":null,"abstract":"","PeriodicalId":10644,"journal":{"name":"Communication Research and Practice","volume":"102 1","pages":"103 - 104"},"PeriodicalIF":1.2,"publicationDate":"2022-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78343215","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"‘Between a rock and a hard place’: Challenging encounters between disability service clients and workers","authors":"Hanna Nykänen","doi":"10.1080/22041451.2021.2006114","DOIUrl":"https://doi.org/10.1080/22041451.2021.2006114","url":null,"abstract":"ABSTRACT Professional relationships in the health and welfare sector involve many challenging client encounters. This study aims to describe what kind of client interaction social service workers in disability services find challenging and how they rationalise and manage these challenges. The study investigates disability service workers’ perceptions of challenging client interactions using data from 22 interviews with disability service workers in two hospital districts. Interviewees highlighted lack of mutual trust and lack of shared understanding as two issues arising in challenging communicative behaviours that disability service workers find burdensome and miserable. The interviewees’ accounts referred to four aspects of these challenges: 1) individual, 2) third-party, 3) structural and 4) experiential. In addition, six different management strategies were identified: 1) adjusting interaction, 2) listening, 3) negotiating, 4) problem solving, 5) withdrawing and 6) encounter interruption.","PeriodicalId":10644,"journal":{"name":"Communication Research and Practice","volume":"12 1","pages":"344 - 360"},"PeriodicalIF":1.2,"publicationDate":"2021-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78804672","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Seeing chronic inequities: A health communication call to action","authors":"M. Simpson, Kirstie McAllum, Stephanie Fox","doi":"10.1080/22041451.2021.2004705","DOIUrl":"https://doi.org/10.1080/22041451.2021.2004705","url":null,"abstract":"Seeing Chronic Inequities – A Health Communication Call to Action Communication is central to perceptions of and meanings given to health and wellbeing, delivery of health care and health promotion (Kreps & Bonaguro, 2009). It is also key to how individuals and communities experience and enact agency, personhood, legitimacy, culture, and, importantly, access to care. When these are hindered, the result can be inequitable access, cultural bias and racism in service provision within “mainstream” health systems, as research in health communication, Indigenous, and migrant studies has shown (e.g., Dutta, 2008; Hatala et al., 2015; Len-Ríos, 2009). Indeed, health systems infused with an ideology of individual responsibility marginalise alternative worldviews and contribute to chronic health inequities because these systems can neglect the cultural dimensions of wellbeing, service provision and health messaging (Ganesh & McAllum, 2010). The COVID-19 pandemic has brought us to a critical crossroad: Unprecedented pressure on healthcare systems globally continues to lay bare pre-existing but underacknowledged fractures in healthcare policy, provision and end-user experience. Now more than ever, there is an increased need for accessible, culture-centred and culturally responsive practices (e.g., Oetzel et al. 2020; Ramsden, 2002; Zarcadoolas et al., 2006). Yet, the pandemic also offers a unique opportunity to rethink conceptualisations and practices related to health (Simpson et al., 2020): We urge scholars in digital, health, Indigenous, intercultural, interpersonal, organizational, and political fields of communication to continue to probe, question, critique, rethink and redesign health care practices and systems. The articles in this special issue explore inequities, stigma, and culturally (un)safe health care both before (Nykänen; Price & Hill; Robb) and during the pandemic (Jayan & Dutta; Nguyen et al.). In the articles’ respective examination of health-related messages, discourses, narratives and worldviews, two main themes are evident: (a) stigma-based marginalisation and (b) cultural safety, care and community.","PeriodicalId":10644,"journal":{"name":"Communication Research and Practice","volume":"47 1","pages":"307 - 310"},"PeriodicalIF":1.2,"publicationDate":"2021-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81773458","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}