{"title":"Exploring hospital patients' satisfaction with cook‐chill foodservice systems: a preliminary study using a validated questionnaire","authors":"J. Porter, R. Cant","doi":"10.1111/J.1748-0159.2009.00128.X","DOIUrl":"https://doi.org/10.1111/J.1748-0159.2009.00128.X","url":null,"abstract":"Decline in nutritional status during hospitalisation highlights the importance of achieving high-quality foodservice. This research aimed to explore patient satisfaction with hospital foodservices from on-site and off-site cook-chill production systems. Two cross-sectional surveys of hospital inpatients were conducted in an acute medical and a subacute rehabilitation ward before and after a change to off-site cook-chill production. The survey used a validated instrument (Acute Care Hospital Foodservice Patient Satisfaction Questionnaire). Sixty-six patients in 2006 and 51 patients in 2007 recorded unchanged results across factors of food quality, staffing service quality, meal service quality and physical environment quality. Satisfaction with foodservice was rated ‘good’ or ‘very good’ by the majority of patients in both surveys. The research instrument was able to deconstruct various issues relating to patients' satisfaction and six individual items correlated with overall satisfaction with foodservice. To maximise patient satisfaction, further research into these, and additional dimensions of foodservice quality is needed to determine how improvements may be achieved.","PeriodicalId":100783,"journal":{"name":"Journal of Foodservice","volume":"7 1","pages":"81-89"},"PeriodicalIF":0.0,"publicationDate":"2009-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74395888","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Todd A. Lone, D. Pence, A. Levi, Kenny K. Chan, S. Bianco‐Simeral
{"title":"Marketing healthy food to the least interested consumers.","authors":"Todd A. Lone, D. Pence, A. Levi, Kenny K. Chan, S. Bianco‐Simeral","doi":"10.1111/J.1745-4506.2009.00131.X","DOIUrl":"https://doi.org/10.1111/J.1745-4506.2009.00131.X","url":null,"abstract":"This study discusses specific marketing strategies for two broad groups of consumers with radically different approaches to food selection. For over three decades strategies aimed at improving food choices assumed that providing nutritional information would change eating behaviors. We show that this strategy is only effective for consumers, a largely female group, already highly interested in the nutrient density and subsequent healthfulness of their food choices. In contrast, the nutritional information strategy does not change the food choices for those who have low interest in their food's nutrition, a group that is overwhelmingly male. These gender differences when making food choices are an opportunity for foodservice providers to implement a ‘dual-track’ marketing strategy that can expand their customer base and increase their revenue while still meeting emerging nutrition mandates. In addition, this new approach will help address the nation's obesity epidemic.","PeriodicalId":100783,"journal":{"name":"Journal of Foodservice","volume":"3 1","pages":"90-99"},"PeriodicalIF":0.0,"publicationDate":"2009-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82560273","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Factors determining the use of sweet potatoes in school foodservice in the Southeastern United States","authors":"E. Walker, B. Gerald, A. Hunt, J. Pope","doi":"10.1111/J.1748-0159.2009.00130.X","DOIUrl":"https://doi.org/10.1111/J.1748-0159.2009.00130.X","url":null,"abstract":"The purpose of this study was to determine the prevalence and reasons for sweet potato use in child nutrition programs in the Southeastern United States. A survey of school foodservice directors collected data including frequency and type of potato menu items, purchasing issues and factors that might influence use of potatoes. Respondents (n = 117) indicated significantly more white-potato menu items were offered and generated significantly less waste than sweet potato menu items (P < 0.05). Full-time equivalent enrollment influenced willingness to purchase either frozen or dried sweet potatoes. Directors in schools with higher enrollments appeared more willing to purchase these forms of sweet potatoes. Having more recipes acceptable to children, controlling cost and meeting nutrition guidelines were the most frequently cited reasons for willingness to use more white and sweet potatoes. Modification of existing recipes and developing new recipes from international cuisines are two means of incorporating more sweet potatoes into children's diets.","PeriodicalId":100783,"journal":{"name":"Journal of Foodservice","volume":"386 1","pages":"100-107"},"PeriodicalIF":0.0,"publicationDate":"2009-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77675239","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The popularity of foodservice systems in Australian hospitals","authors":"A. Assaf","doi":"10.1111/j.1748-0159.2008.00120.x","DOIUrl":"10.1111/j.1748-0159.2008.00120.x","url":null,"abstract":"<p>Research in the area of foodservice systems is limited. This paper provides details of the current prevalence, characteristics and popularity of different foodservice systems in Australian hospitals. The results from 90 hospitals show that the traditional cook-fresh system is still popular in Australian hospitals, with cook-chill and hybrid systems to a lesser extent. The trend of shifting away from in-house production and using external suppliers is also growing.</p>","PeriodicalId":100783,"journal":{"name":"Journal of Foodservice","volume":"20 1","pages":"47-51"},"PeriodicalIF":0.0,"publicationDate":"2009-02-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/j.1748-0159.2008.00120.x","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78231862","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Incorporation of ground flaxseed into bakery products and its effect on sensory and nutritional characteristics – a pilot study","authors":"Elina Lipilina, Vijay Ganji","doi":"10.1111/j.1748-0159.2008.00124.x","DOIUrl":"10.1111/j.1748-0159.2008.00124.x","url":null,"abstract":"<p>We determined the optimum amount of ground flaxseed substitution for flour in bakery products and evaluated the effect of flaxseed on sensory and nutritional qualities of those bakery products using a consumer panel (<i>n</i> = 45). Flaxseed was added to yeast breads at 15, 25 and 30% and to muffins at 33, 50 and 66% substitution levels for flour on a weight for weight basis. Breads containing 30% and muffins containing 50% flaxseed were rated better than their counterparts regarding overall acceptability scores. Linolenic acid, fiber and folate contents were improved by 28 g, 16 g and 387-µg dietary folate equivalents (DFE), respectively, in 30% flaxseed bread compared to control. In 50% flaxseed muffins compared to control, linolenic acid, fiber and folate contents were improved by 21 g, 17 g and 341-µg DFE, respectively. Flaxseed at 30–50% substitution for flour greatly enhanced the nutritional qualities of some nutrients without affecting the overall acceptability of bakery products.</p>","PeriodicalId":100783,"journal":{"name":"Journal of Foodservice","volume":"20 1","pages":"52-59"},"PeriodicalIF":0.0,"publicationDate":"2009-02-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/j.1748-0159.2008.00124.x","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87201191","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Phil Lyon, Viv Collie, Eva-Britt Kvarnbrink, Anne Colquhoun
{"title":"Shopping at the farmers' market: consumers and their perspectives","authors":"Phil Lyon, Viv Collie, Eva-Britt Kvarnbrink, Anne Colquhoun","doi":"10.1111/j.1748-0159.2008.00119.x","DOIUrl":"10.1111/j.1748-0159.2008.00119.x","url":null,"abstract":"<p>While farmers' markets are a colourful addition to urban shopping, they are periodic, relatively expensive and provide for a very limited range of consumer requirements. In fact, they are the antithesis of supermarket ubiquity, price sensitivity, wide product/service range and extended opening hours. So, despite their small role in total food retail sales, why are they a growing presence and what do farmers' markets say about the consumer needs that supermarkets do not satisfy? This article reports the findings of a questionnaire-based survey of 391 farmers' market customers in five Scottish towns during 2006. Customers were seeking high quality food products, even if that meant premium prices, and put a particular value on direct transactions with the producer. Although these data have a specific geographic context, they have resonance for the growing schism between producer and customer in the UK and other countries.</p>","PeriodicalId":100783,"journal":{"name":"Journal of Foodservice","volume":"20 1","pages":"21-30"},"PeriodicalIF":0.0,"publicationDate":"2009-02-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/j.1748-0159.2008.00119.x","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90900158","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Students' perceptions of school meals: a challenge for schools, school-meal providers, and policymakers","authors":"Frederike Lülfs-Baden, Achim Spiller","doi":"10.1111/j.1748-0159.2008.00121.x","DOIUrl":"10.1111/j.1748-0159.2008.00121.x","url":null,"abstract":"<p>School-meal programmes in Germany are of growing public interest and are gaining in importance, not least because of their ability to influence pupils' eating habits and thereby establish sustainable nutrition patterns. It is in this context that it is important to understand adolescents' perceptions of school food in order to enable policymakers, schools and school-meal providers to fulfil their nutritional requirements. Therefore, the aim of this study is to create a theoretical model to measure students' satisfaction and to identify the underlying dimensions. The results show that the main predictors of customer satisfaction are service, quality of food and atmosphere, which underlines and reinforces the importance of service quality. Other factors, such as canteen organisation and the foods' nutritional value, influence satisfaction indirectly. Finally, a higher satisfaction level leads to a higher willingness to participate in school-meal programmes.</p>","PeriodicalId":100783,"journal":{"name":"Journal of Foodservice","volume":"20 1","pages":"31-46"},"PeriodicalIF":0.0,"publicationDate":"2009-02-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/j.1748-0159.2008.00121.x","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86117949","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Gravad (Gravlax) and cold-smoked salmon, still a potential source of listeriosis","authors":"Inoka Priyadarshani Peiris, Gloria Lopez-Valladares, Vishal Singh Parihar, Seved Helmersson, Sukdevo Barbuddhe, Wilhelm Tham, Marie-Louise Danielsson-Tham","doi":"10.1111/j.1748-0159.2008.00118.x","DOIUrl":"10.1111/j.1748-0159.2008.00118.x","url":null,"abstract":"<p>Gravad (Gravlax) and cold-smoked salmon are associated with human listeriosis in Sweden. The present investigation of <i>Listeria monocytogenes</i> in salmon was a follow-up of a similar study in the middle of the 1990s. Since our first study, there has been an increasing focus on food hygiene in general and specially on self-inspection and Hazard Analysis and Critical Control Points from the authorities and food producers. <i>L. monocytogenes</i> was isolated from 11 (three manufacturers) of the 56 products analyzed. The highest level of <i>L. monocytogenes</i> was 1500 cfu/g from a cold-smoked salmon product; however, the level was low (<100 cfu/g) in most products. Serovar 1/2a was predominant, followed by 4b. restriction enzyme analysis/ pulsed-field gel electrophoresis typing of the 56 salmon isolates identified five types of <i>L. monocytogenes</i>. One type was identical to a human type, whereas two other were closely related. These findings suggest that gravad and cold-smoked salmon are still possible sources of listeriosis in Sweden.</p>","PeriodicalId":100783,"journal":{"name":"Journal of Foodservice","volume":"20 1","pages":"15-20"},"PeriodicalIF":0.0,"publicationDate":"2009-02-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/j.1748-0159.2008.00118.x","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74800528","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Thank you reviewers","authors":"","doi":"10.1111/j.1748-0159.2008.00123.x","DOIUrl":"https://doi.org/10.1111/j.1748-0159.2008.00123.x","url":null,"abstract":"","PeriodicalId":100783,"journal":{"name":"Journal of Foodservice","volume":"20 1","pages":"60"},"PeriodicalIF":0.0,"publicationDate":"2009-02-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/j.1748-0159.2008.00123.x","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"92334004","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}