{"title":"Exploring individuals' socioeconomic characteristics and digital infrastructure determinants of digital payment adoption in Ethiopia","authors":"Adino Andaregie , Gumataw Kifle Abebe , Prashant Gupta , Gardachew Worku , Hideyuki Matsumoto , Tessema Astatkie , Isao Takagi","doi":"10.1016/j.digbus.2024.100092","DOIUrl":"10.1016/j.digbus.2024.100092","url":null,"abstract":"<div><div>The COVID-19 pandemic has spurred a surge in digital payments, with over 40 % of adults in low- and middle-income countries making their first merchant payments using cards, phones, or the internet since the pandemic began. This study examines the determinants of adopting digital payments during the COVID-19 pandemic in Ethiopia. To achieve this objective, the study utilized secondary data from the World Bank's most recent dataset, collected as part of the Global Findex Database 2021. A Covariance Based-Structural Equation Modeling (CB-SEM) was applied to analyze the data and explore the intricate pathways between variables. The mediation role of the use of technological tools on the relationship between socio-economic factors and digital payment adoption was also examined. Accordingly, mobile ownership, having an ATM/Debit card, and internet access were the technological tools significantly determining digital payment adoption. Age, education, income quantile, receiving wage payment, and engagement in formal financial transactions (as a proxy for financial inclusion) were among the socio-economic characteristics influencing digital payment adoption. Engagement in formal financial inclusion, mobile ownership, having an ATM/Debit card, and internet access were also influenced by individuals' socio-economic characteristics. Mobile ownership, having an ATM/Debit card, internet access, and engagement in formal financial transactions were significant mediating factors in the relationship between digital payment and socio-economic predictors.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"4 2","pages":"Article 100092"},"PeriodicalIF":0.0,"publicationDate":"2024-10-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142560711","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2024-10-22DOI: 10.1016/j.digbus.2024.100093
Mohammad Razi-ur-Rahim , Mustafa Raza Rabbani , Furquan Uddin , Zakir Hossen Shaikh
{"title":"Adoption of UPI among Indian users: Using extended meta-UTAUT model","authors":"Mohammad Razi-ur-Rahim , Mustafa Raza Rabbani , Furquan Uddin , Zakir Hossen Shaikh","doi":"10.1016/j.digbus.2024.100093","DOIUrl":"10.1016/j.digbus.2024.100093","url":null,"abstract":"<div><div>Unified Payments Interface (UPI) has grown rapidly in recent times. It has increased its user base, volume, and transaction value through a variety of mobile applications. Various models have been used to study the reasons for UPI adoption. Earlier studies neither measured ‘Use Behavior’ (UB) as the outcome variable nor examined the influence of attitude on UPI adoption behavior. This study fills the gap by integrating UB into the model and using the extended meta-UTAUT model to explore the UPI adoption behavior of Indian urban users. The model included four exogenous and three endogenous variables. The data were collected from 894 UPI urban users using the purposive sampling method. Covariance-Based Structural Equation Modeling (CB-SEM) was applied for hypotheses testing. The study explained 82.7 % and 84.1 % of the variance for attitude and use behavior, respectively. The results of this study found that performance expectancy significantly impacts use behavior; attitude significantly affects behavioral intention; and trust affects the attitude. The results of the study will be useful in improving the features of UPI so as to increase customer base. The findings will help in smoothly introducing Central Bank Digital Currency (CBDC) among urban masses in India. The results provide future research scope for moderation and mediation. A future study can also be carried out on Indian rural users.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"4 2","pages":"Article 100093"},"PeriodicalIF":0.0,"publicationDate":"2024-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142527655","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2024-10-04DOI: 10.1016/j.digbus.2024.100091
Lennart Ante
{"title":"The polychotomy of NFT ownership: Motivational heterogeneity and underlying drivers","authors":"Lennart Ante","doi":"10.1016/j.digbus.2024.100091","DOIUrl":"10.1016/j.digbus.2024.100091","url":null,"abstract":"<div><div>We investigate the motivations behind non-fungible token (NFT) ownership. Utilizing survey data from NFT owners, we identify four distinct groups based on their primary motivations: (1) Utilizers, who emphasize functional uses; (2) Socializers, motivated by community and networking; (3) Speculators, focused on profit potential; and (4) Aesthetes, who appreciate artistic and cultural aspects. Our analysis indicates that individual traits such as risk-taking, impulsivity, and investment knowledge significantly influence group membership. These findings suggest that NFT users are a diverse cohort with varied motivations rather than a homogeneous group.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"4 2","pages":"Article 100091"},"PeriodicalIF":0.0,"publicationDate":"2024-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142424208","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2024-09-20DOI: 10.1016/j.digbus.2024.100090
Diego A. de J. Pacheco, Bartosz Iwaszczenko
{"title":"Unravelling human-centric tensions towards Industry 5.0: Literature review, resolution strategies and research agenda","authors":"Diego A. de J. Pacheco, Bartosz Iwaszczenko","doi":"10.1016/j.digbus.2024.100090","DOIUrl":"10.1016/j.digbus.2024.100090","url":null,"abstract":"<div><div>In recent years, heightened attention has been directed towards the emerging Industry 5.0 (I5.0) paradigm, advocating intelligent collaboration between human workers and machines to enhance efficiency, productivity, customization, and product quality in manufacturing. However, despite its potential to revolutionize current industrial practices, the I5.0 transition also imposes several known and unknown tensions that require attention for effective adaptation. This study aims to investigate the main human-centric tensions and resolution strategies in manufacturing arising in the transition towards I5.0. The research methodology developed a three-step approach. First, the study conducted a literature review of academic papers to gain insights into the human-centricity challenges arising from the adoption of I5.0. Second, based on these findings, we develop a theoretical framework that organizes these central human-centricity tensions in the manufacturing context, resulting in 20 tensions identified. The identified tensions are categorized into learning, organizing, belonging, performing and their interrelationships, according to the paradox theory. Third, based on the literature findings, the study develops a novel framework with resolution strategies to address these tensions. The findings show that salient tensions emerge mainly in dimensions such as automation, well-being, safety, education, and value creation. The study provides valuable insights for manufacturing companies in the preparation or I5.0 realization, emphasizing the pivotal roles of shop floor workers in the interaction with machines. The study provides valuable insights for both researchers and practitioners, representing a pioneering effort to understand the tensions and resolution strategies of I5.0 within the manufacturing environment.</div></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"4 2","pages":"Article 100090"},"PeriodicalIF":0.0,"publicationDate":"2024-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142323363","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2024-09-16DOI: 10.1016/j.digbus.2024.100089
ZhaoShuai Ren , QiaoYi Gao , Tong Sun , Min Sun
{"title":"How does China's digital government construction affect enterprise exploratory innovation? Insights based on invention knowledge inertia","authors":"ZhaoShuai Ren , QiaoYi Gao , Tong Sun , Min Sun","doi":"10.1016/j.digbus.2024.100089","DOIUrl":"10.1016/j.digbus.2024.100089","url":null,"abstract":"<div><p>Today, digital governments are creating novel digital business environments to promote enterprise innovation. How can enterprises benefit from this while minimizing the risks of working with the digital government?</p><p>We explored this issue using data from China's1528 A-share firms over a decade. We find that China's digital government construction (<strong><em>DGC)</em></strong> significantly promotes firms' exploratory innovation <strong><em>(EI)</em></strong>. Moreover, the enterprise's invention knowledge inertia (<strong><em>IKI</em></strong>) is an important mediation to develop its exploratory innovation in response to the construction of digital government. However, during this process, whether enterprises can maintain low risk and continuously promote <strong><em>EI</em></strong> by leveraging <strong><em>IKI</em></strong> is moderated by the extent of knowledge openness within the senior leadership team (<strong>KOM</strong>). For instance, the diversified knowledge of executives with financial backgrounds weakens the <strong><em>DGC→IKI</em></strong>, and the effect is obvious in state-owned and high-tech enterprises. In contrast, knowledge without such backgrounds strengthens the <strong><em>IKI→EI</em></strong>.</p><p>This study provides valuable insights into government-enterprise cooperation, emphasizing the role of innovation knowledge inertia and clarifying the debate on whether knowledge inertia has a positive or negative impact on innovation.</p></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"4 2","pages":"Article 100089"},"PeriodicalIF":0.0,"publicationDate":"2024-09-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2666954424000176/pdfft?md5=f777a2f8b94a6147de44c694ce4d20f3&pid=1-s2.0-S2666954424000176-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142242278","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Examining the dynamics of mobile banking app. Adoption during the COVID-19 pandemic: A digital shift in the crisis","authors":"Mahfuzur Rahman , Hew Pow Yee , Md. Abdul Kaium Masud , Md. Uzir Hossain Uzir","doi":"10.1016/j.digbus.2024.100088","DOIUrl":"10.1016/j.digbus.2024.100088","url":null,"abstract":"<div><p>Mobile banking applications (apps) have become crucial in maintaining financial services accessibility during the COVID-19 pandemic. This study leverages the Unified Theory of Acceptance and Use of Technology (UTAUT) to examine Malaysian millennials' behavioral intentions toward mobile banking app adoption, aiming to aid banks in developing targeted strategies to expand their user base. Data collection was conducted from October 2020 to February 2021 during the peak of the COVID-19 pandemic. A survey was administered to 270 respondents using convenience and snowball sampling methods. The Sequential Least Square method was used for the analysis. Our findings reveal that performance expectancy, effort expectancy, trust, and personal innovativeness significantly influence mobile banking app adoption intentions, whereas social influence and facilitating conditions do not. Demographic factors also modulate these relationships to varying degrees. These insights contribute to theoretical discussions on technology adoption and offer practical guidance for banks looking to enhance their digital service offerings in a post-pandemic landscape. This study underscores the shifts in consumer behavior triggered by the pandemic and highlights the ongoing potential for digital banking growth in Malaysia.</p></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"4 2","pages":"Article 100088"},"PeriodicalIF":0.0,"publicationDate":"2024-09-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2666954424000164/pdfft?md5=fe9254dbbd9bfe6ada84b411e2cc0c79&pid=1-s2.0-S2666954424000164-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142230492","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2024-08-10DOI: 10.1016/j.digbus.2024.100087
Simon J.D. Schillebeeckx , Sandzhar Tazhibaev , Johannes Gartner
{"title":"FOMO and the ICO: The changing salience of quality signals","authors":"Simon J.D. Schillebeeckx , Sandzhar Tazhibaev , Johannes Gartner","doi":"10.1016/j.digbus.2024.100087","DOIUrl":"10.1016/j.digbus.2024.100087","url":null,"abstract":"<div><p>The manuscript investigates whether the individual personality trait, Fear of Missing Out (FOMO)—typically considered negative—influences the willingness of individuals to contribute to Initial Coin Offerings (ICOs), a phenomenon that emerged after the blockchain revolution. We conducted both qualitative and quantitative work in this space and present the results of an international survey, including a conjoint experiment. Theoretically, we anchor our study in signaling theory and propose that signal valence (the positive or negative interpretation of a signal) can diverge from signal intent. Specifically, we find that candidate ICO funders with strong FOMO behave predictably irrationally. They are more likely to invest in financially irresponsible projects and are less likely to invest in projects that have received recognition from established media sources or multinationals. While both financial responsibility and stakeholder recognition are ostensibly positive signals of team and project quality, we find that for ICO funders with high FOMO, the valence of these signals changes.</p></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"4 2","pages":"Article 100087"},"PeriodicalIF":0.0,"publicationDate":"2024-08-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2666954424000152/pdfft?md5=7b1c24b7e5d18469928b1c8788c723b0&pid=1-s2.0-S2666954424000152-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141985634","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2024-07-31DOI: 10.1016/j.digbus.2024.100086
Le Bei Sze , Jari Salo , Teck Ming Tan
{"title":"Sustainable innovation in the metaverse: Blockchain's role in new business models","authors":"Le Bei Sze , Jari Salo , Teck Ming Tan","doi":"10.1016/j.digbus.2024.100086","DOIUrl":"10.1016/j.digbus.2024.100086","url":null,"abstract":"<div><p>This research aims to bridge a gap in the existing literature by investigating the role of the blockchain-based metaverse in fostering decentralized sustainable management, leveraging the principles of stakeholder capitalism theory. By conducting a content analysis of thirty-two expert reports from the blockchain-based metaverse industry, the study identifies five key attributes that can potentially cultivate innovation and decentralized sustainable management within the business domain. These attributes include a creator economy, a persistent synchronous virtual environment, decentralization, an interoperable network, and a digitalized mindset. The research underscores the need for stakeholders to adopt a sustainable approach when navigating the blockchain-based metaverse, highlighting the potential benefits achievable in a decentralized, hybrid physical-digital environment. This work stands as a pioneering effort in conceptualizing a theoretical framework that encapsulates decentralized sustainable management within the blockchain-based metaverse, underpinned by the principles of stakeholder capitalism. Thus, it contributes significantly to the academic discourse on the sustainable implications of blockchain technology in new business models.</p></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"4 2","pages":"Article 100086"},"PeriodicalIF":0.0,"publicationDate":"2024-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2666954424000140/pdfft?md5=1498a4148deff72678c14f0128fa696c&pid=1-s2.0-S2666954424000140-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141951794","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2024-07-26DOI: 10.1016/j.digbus.2024.100085
Adhi Setyo Santoso
{"title":"Effectuation in digital multi-sided platform startups: An entrepreneurial journey through open innovation process","authors":"Adhi Setyo Santoso","doi":"10.1016/j.digbus.2024.100085","DOIUrl":"10.1016/j.digbus.2024.100085","url":null,"abstract":"<div><p>A paradox arises in platform-based open innovation, wherein digital Multi-Sided Platform (MSP) firms with little initial co-creation ability can successfully adopt an open innovation strategy that typically requires a high level of co-creation capacity. This study aims to fill this gap by theoretically exploring the connection between effectuation, which involves entrepreneurial action based on a given set of means and the selection of possible effects, and the open innovation process with co-creation capacity. The objective is to contribute to the significant growth of digital MSP startups. This study investigates the process of open innovation based on platforms in the context of resource constraints, limited knowledge, and uncertainty. The outcomes of a quantitative study including 70 digital MSP startups indicate that the most efficient route for these businesses to achieve Innovation Performance is by first developing Effectuation, followed by Integrative Capabilities and Co-Creation Capacity, and last, Innovation Performance. However, in this shortest path, the involvement of Crowds or Communities Management Practices plays a role in partially moderating the relationship between Effectuation and Integrative Capabilities. Platform-based innovation serves as the point of integration between effectuation theory in entrepreneurship research and open innovation strategy in strategic management research. The bridge connecting these two fields has significant implications for research on platform-based innovation in the field of strategic entrepreneurship.</p></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"4 2","pages":"Article 100085"},"PeriodicalIF":0.0,"publicationDate":"2024-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2666954424000139/pdfft?md5=96dbeb8abef23f0b613277255c8fe900&pid=1-s2.0-S2666954424000139-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141843337","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital BusinessPub Date : 2024-07-10DOI: 10.1016/j.digbus.2024.100084
Tatiana Zalan , Elissar Toufaily
{"title":"A nascent market for digital assets: Exploration of consumer value of NFTs","authors":"Tatiana Zalan , Elissar Toufaily","doi":"10.1016/j.digbus.2024.100084","DOIUrl":"https://doi.org/10.1016/j.digbus.2024.100084","url":null,"abstract":"<div><p>Despite widespread academic and practitioner interest in non-fungible tokens (NFTs) as a form of digital assets, little is known about how consumers perceive NFT value. This exploratory research investigates why people create, trade or collect NFTs, what value they derive from them, and how online communities contribute to value co-creation. Over the course of two rounds, we interview 38 participants, most of whom are digital natives. We find that engaging with NFTs is the new form of day trading, reflecting financialization of everyday life. The value of NFTs is mainly speculative and utilitarian, and NFTs themselves are best thought of as derivatives. Value co-creation in NFT project communities is largely focused on gaining superior information about the project. We contribute to the crypto-marketing and web3 literature by advancing a novel model of NFT consumer value that extends Holbrook's (1999) typology and distinguishes both positive and negative aspects of consumer value that have been overlooked in mainstream literature. We shed light on the role of communities in an unusual setting: a nascent, illiquid, speculative, informationally opaque market for digital assets. Our study helps creators and brand managers to develop effective NFT strategies.</p></div>","PeriodicalId":100376,"journal":{"name":"Digital Business","volume":"4 2","pages":"Article 100084"},"PeriodicalIF":0.0,"publicationDate":"2024-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2666954424000127/pdfft?md5=09fd367b1c001a1b3a4743c197816e74&pid=1-s2.0-S2666954424000127-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141606607","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}