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Designing for participatory governance: assessing capabilities and toolkits in public service delivery 参与式治理设计:评估公共服务提供的能力和工具包
Fruhneuzeit-Info Pub Date : 2014-09-24 DOI: 10.1108/INFO-07-2014-0028
S. V. D. Graaf, Carina Veeckman
{"title":"Designing for participatory governance: assessing capabilities and toolkits in public service delivery","authors":"S. V. D. Graaf, Carina Veeckman","doi":"10.1108/INFO-07-2014-0028","DOIUrl":"https://doi.org/10.1108/INFO-07-2014-0028","url":null,"abstract":"Purpose – The purpose of this study is yield insight into how cities can optimize citizen involvement in the co-development of citizen services by providing the rights tools, knowledge and resources. Design/methodology/approach – By conducting a case study analysis of the city of Ghent, this study investigates how users are engaged in the development of mobile applications on a city-hosted platform. Findings – Findings show that public service delivery, related to the urban space, can be co-designed between the city and its citizens, if different toolkits aligned with the specific capacities and skills of the citizens are provided. Research limitations/implications – Data were collected between August 2012 and December 2013. Some preliminary findings are presented on the (design of the) dynamic co-creation ecosystem and the citizens’ capacities to participate on the city-hosted platform. In addition, while the examination is still ongoing some insights can be offered in the learning dynamics underpinning how the cities are setting up such a bottom-up process and how local participation for different citizen groups can be optimized in the context of design capabilities and the design space. Originality/value – This study yields relevant insights for policymakers, city administrations, as well as Living Lab practitioners into how public service delivery, supported by an inclusive participatory governance by design framework at the local level, can be co-designed between the city and citizens, if different toolkits aligned with the specific capacities and skills of the users are provided. By providing tailored tools, even ordinary citizens can take a much more active role in the development and appropriation of their urban space and generate solutions from which both the city and citizens’ everyday life can possibly benefit.","PeriodicalId":88488,"journal":{"name":"Fruhneuzeit-Info","volume":"55 1","pages":"74-88"},"PeriodicalIF":0.0,"publicationDate":"2014-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88354945","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 23
Digital inclusion and user (dis)empowerment: a critical perspective 数字包容和用户(非)授权:一个批判的视角
Fruhneuzeit-Info Pub Date : 2014-09-24 DOI: 10.1108/INFO-07-2014-0030
Ilse Mariën, J. Prodnik
{"title":"Digital inclusion and user (dis)empowerment: a critical perspective","authors":"Ilse Mariën, J. Prodnik","doi":"10.1108/INFO-07-2014-0030","DOIUrl":"https://doi.org/10.1108/INFO-07-2014-0030","url":null,"abstract":"Purpose – This article aims to highlight the main limitations of the emancipatory potentials of digital inclusion policies and information and communication technologies (ICTs). Increasingly, empowerment is put forward as one of the main goals of digital inclusion. By applying user-centric and participatory approaches, assumptions are made that individuals will be empowered and, as such, will be re-included in society. Design/methodology/approach – These assumptions, however, tend to ignore the social, economic, political and technical conditions within which individual choices are made and within which individuals must inevitably act. Instead of attempting to narrow the existing social gap between class-divided societies, and of probing the limitations given at the macro-level by questioning the wider social structure, digital inclusion policies tend to individualize problems that are in fact social in their nature. Findings – This contribution will, therefore, aim to identify the key causes of structura...","PeriodicalId":88488,"journal":{"name":"Fruhneuzeit-Info","volume":"12 1","pages":"35-47"},"PeriodicalIF":0.0,"publicationDate":"2014-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83758604","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 89
User-centric approaches in the digital information society: prospects, challenges and limits 数字信息社会中以用户为中心的方法:前景、挑战和限制
Fruhneuzeit-Info Pub Date : 2014-09-24 DOI: 10.1108/info-07-2014-0031
Luciano Morganti and Nathalie Helberger
{"title":"User-centric approaches in the digital information society: prospects, challenges and limits","authors":"Luciano Morganti and Nathalie Helberger","doi":"10.1108/info-07-2014-0031","DOIUrl":"https://doi.org/10.1108/info-07-2014-0031","url":null,"abstract":"","PeriodicalId":88488,"journal":{"name":"Fruhneuzeit-Info","volume":"39 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2014-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90506231","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Why telcos love Luxembourg 为什么电信公司喜欢卢森堡
Fruhneuzeit-Info Pub Date : 2014-09-02 DOI: 10.1108/INFO-06-2014-0023
Curwen Peter, W. Jason
{"title":"Why telcos love Luxembourg","authors":"Curwen Peter, W. Jason","doi":"10.1108/INFO-06-2014-0023","DOIUrl":"https://doi.org/10.1108/INFO-06-2014-0023","url":null,"abstract":"","PeriodicalId":88488,"journal":{"name":"Fruhneuzeit-Info","volume":"57 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2014-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82051297","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Anthony Rutkowski’s response to Richard Hill Anthony Rutkowski对Richard Hill的回应
Fruhneuzeit-Info Pub Date : 2014-08-07 DOI: 10.1108/INFO-03-2014-0012
Rutkowski Anthony
{"title":"Anthony Rutkowski’s response to Richard Hill","authors":"Rutkowski Anthony","doi":"10.1108/INFO-03-2014-0012","DOIUrl":"https://doi.org/10.1108/INFO-03-2014-0012","url":null,"abstract":"","PeriodicalId":88488,"journal":{"name":"Fruhneuzeit-Info","volume":"10 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2014-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76300679","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Lessons from South Korea’s digital divide index (DDI) 韩国数字鸿沟指数(DDI)的教训
Fruhneuzeit-Info Pub Date : 2014-08-07 DOI: 10.1108/INFO-07-2013-0042
Sora Park, G. Kim
{"title":"Lessons from South Korea’s digital divide index (DDI)","authors":"Sora Park, G. Kim","doi":"10.1108/INFO-07-2013-0042","DOIUrl":"https://doi.org/10.1108/INFO-07-2013-0042","url":null,"abstract":"Purpose – The purpose of this paper is to examine South Korea’s digital divide policy and investigate how it Korea is one of the most networked countries in the world that has been addressing the digital divide issue since the inception of broadband. Design/methodology/approach – A secondary data analysis of the National Information Society Agency’s Digital Divide Index was conducted between 2003 and 2012. Findings – The differences in the changes in the access, skills and utilisation dimensions of the digital divide indicate that a second-level digital divide emerges as penetration increases. The gap in access has been minimised concurrently with the rapid adoption of broadband. Reduction of gaps in skills and effective uses has not followed accordingly. Social implications – Countries adopting broadband policies to achieve high connectivity can learn from this case and devise preventive policies that can overcome inequalities in skills and utilisation among digitally disadvantaged groups. Originality/va...","PeriodicalId":88488,"journal":{"name":"Fruhneuzeit-Info","volume":"62 1","pages":"72-84"},"PeriodicalIF":0.0,"publicationDate":"2014-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84743880","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 24
The New International Telecommunication Regulations and the Internet: A Commentary and Legislative History 国际电信新规与网际网路:评注与立法史
Fruhneuzeit-Info Pub Date : 2014-08-07 DOI: 10.1108/INFO-01-2014-0002
A. Rutkowski
{"title":"The New International Telecommunication Regulations and the Internet: A Commentary and Legislative History","authors":"A. Rutkowski","doi":"10.1108/INFO-01-2014-0002","DOIUrl":"https://doi.org/10.1108/INFO-01-2014-0002","url":null,"abstract":"","PeriodicalId":88488,"journal":{"name":"Fruhneuzeit-Info","volume":"88 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2014-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84334777","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Telefónica and the path to consolidation in Europe Telefónica和欧洲的整合之路
Fruhneuzeit-Info Pub Date : 2014-08-07 DOI: 10.1108/INFO.27216aaa.002
P. Curwen
{"title":"Telefónica and the path to consolidation in Europe","authors":"P. Curwen","doi":"10.1108/INFO.27216aaa.002","DOIUrl":"https://doi.org/10.1108/INFO.27216aaa.002","url":null,"abstract":"","PeriodicalId":88488,"journal":{"name":"Fruhneuzeit-Info","volume":"260 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2014-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81455381","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Mobile tethering: overview, perspectives and challengess 移动网络:概述、观点和挑战
Fruhneuzeit-Info Pub Date : 2014-08-07 DOI: 10.1108/INFO-05-2013-0033
M. Constantinescu, E. Onur, Y. Durmus, Shahrokh Nikou, M. D. Reuver, H. Bouwman, M. Djurica, Philipp M. Glatz
{"title":"Mobile tethering: overview, perspectives and challengess","authors":"M. Constantinescu, E. Onur, Y. Durmus, Shahrokh Nikou, M. D. Reuver, H. Bouwman, M. Djurica, Philipp M. Glatz","doi":"10.1108/INFO-05-2013-0033","DOIUrl":"https://doi.org/10.1108/INFO-05-2013-0033","url":null,"abstract":"Purpose: The purpose of this paper is to analyze mobile tethering from technological and social perspectives. Mobile tethering allows us to share cellular data connection with others over WiFi, Bluetooth or USB. Although the technology is ready and has promising outcomes, service providers and the users still keep their distance. Therefore, the incentives for the users and service providers should be identified. Design/methodology/approach: Technical challenges in terms of energy and bandwidth consumption are explored using an application specifically developed for mobile tethering. Usage issues are studied through conjoint analysis, in which we analyze the importance of technical aspects as well as social conditions for sharing data connection with others. Findings: The research shows that although energy, bandwidth and security are important technical challenges, users are mainly concerned about social aspects, such as with whom the connection will be shared, rather than monetary issues. Mobile tethering is a viable cooperative service, only when users are familiar with the person with whom the data connection is being shared. Research limitations/implications: In the technical evaluation of the mobile tethering application, only Android operating systems are being used. Other operating systems (e.g. iOS) may perform differently. Moreover, only a small fraction of smartphones and tablets has been tested. Practical implications: Service providers tend to block mobile tethering technology, as they do not have control and do not expect to gain revenues. However, service providers have the abilities to satisfy the security and privacy concerns of the users and can create secure femtocells for their customers. Social implications: Mobile tethering performance results indicate that more people can access the Internet while they are mobile even if they do not have cellular data subscription. More Internet-based services can be offered to people while they roam in other countries. Originality/value: For technology developers, both the key technical issues and the concerns of the consumers are highlighted. Future applications must contain reliable security and privacy protocols in their design. Moreover, the significance of the social networks is shown in the decision-making of the use of mobile tethering, especially with respect to the credit exchange. © Emerald Group Publishing Limited.","PeriodicalId":88488,"journal":{"name":"Fruhneuzeit-Info","volume":"15 1","pages":"40-53"},"PeriodicalIF":0.0,"publicationDate":"2014-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80168913","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 13
Targeting the Digital Agenda for Europe: a new approach for estimating ICT R&D expenditures 以欧洲数字议程为目标:估算ICT研发支出的新方法
Fruhneuzeit-Info Pub Date : 2014-08-07 DOI: 10.1108/INFO-09-2013-0048
Juraj Stancík
{"title":"Targeting the Digital Agenda for Europe: a new approach for estimating ICT R&D expenditures","authors":"Juraj Stancík","doi":"10.1108/INFO-09-2013-0048","DOIUrl":"https://doi.org/10.1108/INFO-09-2013-0048","url":null,"abstract":"Purpose – The main goal of this paper is to create a methodology for estimating public research and development (R&D) expenditures on Information and Communication Technologies (ICT) in the European Union (EU). The study further applies this methodology on business expenditures on R&D (BERD) data across all sectors and estimate ICT BERD within each of them. Then the study assesses the evolution of these expenditures in the context of the Digital Agenda for Europe (DAE) and its specific target to double them by 2020. Design/methodology/approach – The study assumes that the share of public ICT R&D expenditures in total public R&D expenditures is similar to the share of ICT R&D labour costs. The study bases its estimation on government budget appropriations or outlays on R&D (GBAORD). Findings – EU public ICT R&D expenditures grew steadily over the period 2004-2010 and in 2010 reached 5.9 billion. The study also estimates that the total EU ICT BERD in 2010 amounted to 15.8 billion. Regarding the DAE target a...","PeriodicalId":88488,"journal":{"name":"Fruhneuzeit-Info","volume":"9 1","pages":"45-61"},"PeriodicalIF":0.0,"publicationDate":"2014-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73631050","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
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