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Quality Aspects of System Development Paradigms 系统开发范例的质量方面
Systems research : the official journal of the International Federation for Systems Research Pub Date : 2007-07-06 DOI: 10.1002/SRES.3850110103
G. Chroust
{"title":"Quality Aspects of System Development Paradigms","authors":"G. Chroust","doi":"10.1002/SRES.3850110103","DOIUrl":"https://doi.org/10.1002/SRES.3850110103","url":null,"abstract":"Abstract - Complex systems (e.g. software systems) can only be developed by a stepwise process. A major contributor to a product's quality is the quality of the process by which it is developed. Quality cannot be added to a product after it has been developed. Therefore quality assurance process is dependent on the development process and must be intimately intertwined with it. Furthermore the paradigms used for development will have a strong influence on the quality of the final product. In this paper we investigate how different development paradigms (from waterfall to object-orientation) impact some key quality criteria: need satisfaction, error detection time, future orientation, and re-usability.","PeriodicalId":82877,"journal":{"name":"Systems research : the official journal of the International Federation for Systems Research","volume":"5 4","pages":"145-154"},"PeriodicalIF":0.0,"publicationDate":"2007-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/SRES.3850110103","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50991234","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Visionary Systems Thinking (VST) as a Support to Creativity in the Quality Management (TQM) Process 前瞻性系统思维(VST)作为质量管理(TQM)过程中创造力的支持
Systems research : the official journal of the International Federation for Systems Research Pub Date : 2007-07-06 DOI: 10.1002/SRES.3850110101
L. Filion
{"title":"Visionary Systems Thinking (VST) as a Support to Creativity in the Quality Management (TQM) Process","authors":"L. Filion","doi":"10.1002/SRES.3850110101","DOIUrl":"https://doi.org/10.1002/SRES.3850110101","url":null,"abstract":"Abstract - Innovation, the introduction of new products/services and new ways of doing is one of the dimensions of quality. It is achieved by the integration of creativity. Visionary Systems Thinking (VST) based on Soft Systems Methodology (SSM) - is identified as one of the concepts for supporting creativity in the quality management (TQM) process. This paper presents VST and proposes a model for effective integration of quality management within the managerial process. Learning, unlearning and anticipatory learning become basic means for making this possible.","PeriodicalId":82877,"journal":{"name":"Systems research : the official journal of the International Federation for Systems Research","volume":"65 2","pages":"125-133"},"PeriodicalIF":0.0,"publicationDate":"2007-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/SRES.3850110101","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50991178","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Quality of an Enterprise‐s Business Operations A Holistic View and Systems Approach 企业经营质量:整体视角和系统方法
Systems research : the official journal of the International Federation for Systems Research Pub Date : 2007-07-06 DOI: 10.1002/SRES.3850110102
Jan Kralj
{"title":"Quality of an Enterprise‐s Business Operations A Holistic View and Systems Approach","authors":"Jan Kralj","doi":"10.1002/SRES.3850110102","DOIUrl":"https://doi.org/10.1002/SRES.3850110102","url":null,"abstract":"","PeriodicalId":82877,"journal":{"name":"Systems research : the official journal of the International Federation for Systems Research","volume":"2 4","pages":"135-143"},"PeriodicalIF":0.0,"publicationDate":"2007-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/SRES.3850110102","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50991223","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Measurement of the Services Quality from the Customers Perspective 顾客视角下的服务质量度量
Systems research : the official journal of the International Federation for Systems Research Pub Date : 2007-07-06 DOI: 10.1002/SRES.3850110104
B. Snoj
{"title":"Measurement of the Services Quality from the Customers Perspective","authors":"B. Snoj","doi":"10.1002/SRES.3850110104","DOIUrl":"https://doi.org/10.1002/SRES.3850110104","url":null,"abstract":"Abstract - Services are becoming more and more a primary force for economic growth, in modern society. National economies that want to cope with changes are in the midst of a quality revolution. Yet, little has been done in the marketing management of the quality of services. Hence the article reveals some problems in this area and focuses on the measurement of the quality of services from the customers perspective. The systemic approach to the measurement is introduced as well as some findings of the research of the quality of the Slovenian health spas- services.","PeriodicalId":82877,"journal":{"name":"Systems research : the official journal of the International Federation for Systems Research","volume":"1 1","pages":"155-165"},"PeriodicalIF":0.0,"publicationDate":"2007-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/SRES.3850110104","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50991280","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Spreadthink: Explaining ineffective groups Spreadthink:解释无效的团队
Systems research : the official journal of the International Federation for Systems Research Pub Date : 2007-01-29 DOI: 10.1002/SRES.3850120104
J. Warfield
{"title":"Spreadthink: Explaining ineffective groups","authors":"J. Warfield","doi":"10.1002/SRES.3850120104","DOIUrl":"https://doi.org/10.1002/SRES.3850120104","url":null,"abstract":"Extended testing of the performance of small groups working with complex issues has revealed the pervasive existence of a phenomenon which is here named ‘Spreadthink’. This phenomenon accounts for worldwide ineffectiveness of groups of people trying to work together to resolve complex issues under conditions that neither recognize nor compensate for Spreadthink. \u0000 \u0000Since Spreadthink is an immobilizing phenomenon, it deserves widespread attention and appropriate compensatory action by leaders, managers and administrators wherever complex issues are under serious consideration in organizations. \u0000 \u0000Concurrent with the testing that uncovered and documented Spreadthink, measures that can be taken to overcome the effects of Spreadthink have been tested. The evidence that would prove the effectiveness of these measures is equal in extent, but much less quantitative in nature than the evidence that supports the presence of Spreadthink. Nevertheless, a significant case can be made to the effect that if Spreadthink can be overcome in a particular situation, the system of management called interactive management provides the capability to overcome it in that situation.","PeriodicalId":82877,"journal":{"name":"Systems research : the official journal of the International Federation for Systems Research","volume":"30 4","pages":"5-14"},"PeriodicalIF":0.0,"publicationDate":"2007-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/SRES.3850120104","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50991128","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 31
Values, science and the quest for demarcation 价值观，科学和对划界的追求
Systems research : the official journal of the International Federation for Systems Research Pub Date : 2007-01-29 DOI: 10.1002/SRES.3850120105
G. D. Zeeuw
{"title":"Values, science and the quest for demarcation","authors":"G. D. Zeeuw","doi":"10.1002/SRES.3850120105","DOIUrl":"https://doi.org/10.1002/SRES.3850120105","url":null,"abstract":"Although the study of human values is excluded by classical science, it is a major area of interest in systems science. Its difficulties challenge much of the field's creative force. This manifests itself in a strong tendency to propose what is ‘new’: directions of research, methodologies, paradigms. This variety poses problems of evaluation. A tool is described to solve these problems. It simplifies the process of comparing studies, and suggests how to improve on them.","PeriodicalId":82877,"journal":{"name":"Systems research : the official journal of the International Federation for Systems Research","volume":"1 1","pages":"15-24"},"PeriodicalIF":0.0,"publicationDate":"2007-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/SRES.3850120105","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50991137","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
Beyond the fads: Systems thinking for managers 超越潮流:管理者的系统思考
Systems research : the official journal of the International Federation for Systems Research Pub Date : 2007-01-29 DOI: 10.1002/SRES.3850120106
M. Jackson
{"title":"Beyond the fads: Systems thinking for managers","authors":"M. Jackson","doi":"10.1002/SRES.3850120106","DOIUrl":"https://doi.org/10.1002/SRES.3850120106","url":null,"abstract":"This paper makes a comparison between research work going on in management science, particularly that taking a systems approach, and the research which underlies what is being offered to managers on the market in the form of the so-called management ‘fads’—concentrating here on guru theory, total quality management, business process re-engineering and the learning organization. This comparison proves favourable to the systems approach which, with its carefully crafted foundations, seems to offer much more to managers than the fads. Broadening the debate beyond management, a final section discusses the relationship between systems thinking and postmodernism—the latter usually associated with a pessimism about adopting any systemic or systematic approach.","PeriodicalId":82877,"journal":{"name":"Systems research : the official journal of the International Federation for Systems Research","volume":"19 5","pages":"25-42"},"PeriodicalIF":0.0,"publicationDate":"2007-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/SRES.3850120106","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50991147","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 96
The peace/development process at la India, Colombia 哥伦比亚印度的和平/发展进程
Systems research : the official journal of the International Federation for Systems Research Pub Date : 2007-01-29 DOI: 10.1002/SRES.3850120110
Alejandro Sanz de Santamaría
{"title":"The peace/development process at la India, Colombia","authors":"Alejandro Sanz de Santamaría","doi":"10.1002/SRES.3850120110","DOIUrl":"https://doi.org/10.1002/SRES.3850120110","url":null,"abstract":"","PeriodicalId":82877,"journal":{"name":"Systems research : the official journal of the International Federation for Systems Research","volume":"38 4","pages":"65-65"},"PeriodicalIF":0.0,"publicationDate":"2007-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/SRES.3850120110","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50991259","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The value of a systems approach for advancing the co‐evolution of ethnic cultures and society 促进民族文化和社会共同进化的系统方法的价值
Systems research : the official journal of the International Federation for Systems Research Pub Date : 2007-01-29 DOI: 10.1002/SRES.3850120109
G. Lapointe
{"title":"The value of a systems approach for advancing the co‐evolution of ethnic cultures and society","authors":"G. Lapointe","doi":"10.1002/SRES.3850120109","DOIUrl":"https://doi.org/10.1002/SRES.3850120109","url":null,"abstract":"Traditional ethnic cultures have difficulties co-evolving with their rapidly changing environments, especially the larger societal environment. Often cultural systems are unable to assist members in coping with accelerating technological, social and political changes. Systems inquiry offers ways and means to address this predicament. This article explores the value of applying a systems approach to the creation of institutional arrangements by which ethnic groups might better develop their cultural systems in order to create mutually beneficial co-evolutionary relationships with the societal environment.","PeriodicalId":82877,"journal":{"name":"Systems research : the official journal of the International Federation for Systems Research","volume":"22 3-4","pages":"55-63"},"PeriodicalIF":0.0,"publicationDate":"2007-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/SRES.3850120109","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50991252","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Information systems outsourcing: Myths, metaphors and realities. by Mary C. Lacity and Rudy Hirschheim. published by John Wiley & sons, chichester, 1993, 296 pp., £24.95, ISBN 0471 93882 3 (hardback) 信息系统外包:神话、隐喻和现实。作者:Mary C. Lacity和Rudy Hirschheim。John Wiley & sons出版社，奇切斯特，1993,296页，24.95英镑，ISBN 0471 938823(精装本)
Systems research : the official journal of the International Federation for Systems Research Pub Date : 2007-01-29 DOI: 10.1002/sres.3850120117
W. Robson
{"title":"Information systems outsourcing: Myths, metaphors and realities. by Mary C. Lacity and Rudy Hirschheim. published by John Wiley & sons, chichester, 1993, 296 pp., £24.95, ISBN 0471 93882 3 (hardback)","authors":"W. Robson","doi":"10.1002/sres.3850120117","DOIUrl":"https://doi.org/10.1002/sres.3850120117","url":null,"abstract":"","PeriodicalId":82877,"journal":{"name":"Systems research : the official journal of the International Federation for Systems Research","volume":"1 1","pages":"77-79"},"PeriodicalIF":0.0,"publicationDate":"2007-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1002/sres.3850120117","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50991378","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
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