{"title":"Constitution, Contents, Filing and Use of Private Archives: The Case of Old Assyrian Archives (nineteenth century BCE)","authors":"Cécile Michel","doi":"10.1515/9783110541397","DOIUrl":"https://doi.org/10.1515/9783110541397","url":null,"abstract":"The archives of the ancient Near East do not correspond to a collection of \u0000cuneiform tablets preserved for their historical value, but more to a set of texts all kept \u0000in the same place, concerning the same individuals or dealing with the same topics. They were accumulated as long as they were considered to be useful. Besides uncovering official archives used by large organisations (palaces and temples), archaeologists have also excavated many private archives; these belonged to individuals and were found in their houses. Assyrian merchants’ archives unearthed at Kultepe (the ancient town of Kanes) in Central Anatolia represent the first important group of private cuneiform archives and they mainly date back to the nineteenth century BCE. These archives consist of letters, legal texts and memoranda. They were arranged on shelves or inside labelled containers using a classification system that gives us hints about the use merchants made of their archives.","PeriodicalId":79728,"journal":{"name":"Special libraries","volume":"11 1","pages":"43-70"},"PeriodicalIF":0.0,"publicationDate":"2018-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66990867","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The User Pays: Cost Billing in a Company Library.","authors":"A. Grotenhuis, Selma J. Heijnekamp","doi":"10.1108/EB025457","DOIUrl":"https://doi.org/10.1108/EB025457","url":null,"abstract":"La bibliotheque de la KEMA assure les services d'information documentaire internes a l'entreprise. Elle fonctionne sur les les principes du marche externe. Un systeme de facturation a ete etabli pour arriver a un controle adequat des couts et pour fournir aux clients l'information adequate. Des exemples d'un certain nombre de services sont exposes en detail. Au debut, de nombreux utilisateurs etaient choques d'etre facture pour les services de la bibliotheque et d'avoir a les payer; maintenant l'utilisation de certains de ces services s'est stabilisee a un niveau quelque peu inferieur. D'autres services sont encore en expansion. Les relations avec les clients sont devenues plus claires. Les services de la bibliotheque sont mieux apprecies maintenant qu'il faut les payer. Il semble qu'en faisant payer ses services, la bibliotheque prouve qu'elle a le droit d'exister; par consequent, il sera impossible de discuter sa continuite. Ce sont les clients qui determinent que les services de la bibliotheque sont necessaires","PeriodicalId":79728,"journal":{"name":"Special libraries","volume":"86 1","pages":"110-116"},"PeriodicalIF":0.0,"publicationDate":"2013-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/EB025457","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"62194591","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Enhancing library services: an exploration in meeting customer needs through total quality management.","authors":"L Cundari, K Stutz","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>Total Quality Management (TQM) is a process which focuses on understanding customer needs and improving customer service and satisfaction. A TQM committee was created at the Devereux Foundation's Professional Library to assess user satisfaction and make recommendations for improving library services to better meet consumer needs. The committee distributed a satisfaction survey to 156 of the most likely library users and 84 (54%) were returned. Overall, survey results indicate that most consumers are satisfied with the materials and services provided by the Professional Library. Recommendations for improving library services and strategies for implementing these recommendations are discussed.</p>","PeriodicalId":79728,"journal":{"name":"Special libraries","volume":"86 3","pages":"188-94"},"PeriodicalIF":0.0,"publicationDate":"1995-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21015642","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
L Friedman, C Kazen, K A Moeller, P Regenberg, J S Cohn, K V Kell
{"title":"A unique approach to multi-state networking: BHSL (Basic Health Sciences Network).","authors":"L Friedman, C Kazen, K A Moeller, P Regenberg, J S Cohn, K V Kell","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>Development of a reciprocal multi-state shared resources network is described. The Basic Health Sciences Library Network (BHSL) is one the largest interlibrary loan networks free of direct charges to participants and any direct federal or state funding. Established in June 1986, BHSL started with 132 member libraries from three northeastern states. Current membership is 460 libraries in 10 states. Interlibrary loan activity for 1992 resulted in a collective cost savings of $592,672. This model of resource sharing can be applied to any group of libraries that access a common locator tool.</p>","PeriodicalId":79728,"journal":{"name":"Special libraries","volume":"85 3","pages":"183-94"},"PeriodicalIF":0.0,"publicationDate":"1994-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21009887","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"LIFENET/INTERNET and the health science librarian.","authors":"L Weinstein","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>The Medical Library Center of New York, a cooperative library agency for the health sciences, developed a program to offer an electronic communications system (LIFENET) with access to the Internet for its members. Information on documentation and training as well as statistics on the subsequent use of the system and of the Internet are discussed in the article. Specific examples of how health science librarians are using the system include bibliographic verification, reference, research on integrated library systems, production of duplicate journal lists, and professional activities such as electronic mail and discussion groups (listservs).</p>","PeriodicalId":79728,"journal":{"name":"Special libraries","volume":"85 1","pages":"16-23"},"PeriodicalIF":0.0,"publicationDate":"1994-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21003114","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Medical information, health sciences librarians, and professional liability.","authors":"A W Hafner","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>As a gatekeeper to medical literature and a critical link in the delivery of information to physicians, the librarian's role raises the issue of the librarian's professional liability. The paper suggests several ways in which liability may attach to the librarian or the librarian's employers. Although the librarian's personal risk is negligible, the physician's exposure due to ineffective library work is substantial since the courts have held that a physician must keep abreast of progress in his field. Librarians can also become associated with professional liability actions as part of a case against a physician or hospital through the legal doctrine of vicarious liability. The paper concludes by suggesting several proactive steps for health sciences librarians to pursue to insulate themselves from professional liability and to insulate physicians and institutions from vicarious liability.</p>","PeriodicalId":79728,"journal":{"name":"Special libraries","volume":"81 4","pages":"305-8"},"PeriodicalIF":0.0,"publicationDate":"1990-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"20979494","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Leadership can be learned","authors":"S. Dimattia","doi":"10.1201/9781315099293","DOIUrl":"https://doi.org/10.1201/9781315099293","url":null,"abstract":"Etre un «leader» ou etre reconnu comme tel ne depend pas obligatoirement de la place que l'on occupe dans la hierarchie. Pour jouer ce role il faut avoir avant tout une certaine vision des objectifs a atteindre, une strategie pour la mettre en œuvre, un reseau cooperatif de soutiens divers et un groupe motive de collaborateurs. Les qualites requises pour etre un leader sont examinees a travers la litterature. L'auteur estime que tout specialiste de l'information peut devenir un leader dans la mesure ou il veut creer une nouvelle image de la profession et un nouvel avenir pour lui-meme. (INTD)","PeriodicalId":79728,"journal":{"name":"Special libraries","volume":"81 1","pages":"126-131"},"PeriodicalIF":0.0,"publicationDate":"1990-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"65955032","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Spreading CD-ROM Technology beyond the Library: Applications for Remote Communications Software.","authors":"Stephen Bell","doi":"10.1108/EUM0000000003642","DOIUrl":"https://doi.org/10.1108/EUM0000000003642","url":null,"abstract":"Any physical distance which separates an information center from patrons presents a barrier to service delivery. New information technologies, particularly CD-ROM databases, are difficult for users at remote sites to access. Providing access to information technologies such as CD-ROMs can enhance the library's image by satisfying its clientele. This article discusses the use of remote communications softwave as an inexpensive way to deliver information technologies to users at remote locations","PeriodicalId":79728,"journal":{"name":"Special libraries","volume":"81 1","pages":"189-195"},"PeriodicalIF":0.0,"publicationDate":"1990-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/EUM0000000003642","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"62308202","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Criteria-based performance evaluations for hospital library managers.","authors":"H C Koch","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) currently requires healthcare institutions use specific, criteria-based evaluations to measure employee performance. These evaluations must be closely linked to each employee's position description. This paper discusses the revision of the library manager's position description and correlating criteria-based performance evaluation to more closely meet JCAHO requirements. The paper uses a case study featuring Chelsea Community Hospital Medical Library, Chelsea, Michigan.</p>","PeriodicalId":79728,"journal":{"name":"Special libraries","volume":"80 4","pages":"269-74"},"PeriodicalIF":0.0,"publicationDate":"1989-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21164602","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Quality assurance: establishing a program for libraries.","authors":"A M Fredenburg","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>\"Quality Assurance\" (QA) is a practical tool for library management, a link in the library's relationship with administrative decision makers. Instituting or refining a QA program takes into account formal and informal methods. Described are one library's program and problem-solving model, the role of others in the library's program, types of recordkeeping, and integration of the library program with organizational QA. Positive results include participation in management-level activities and improvement in quality and delivery of services and products. Ten suggestions are made to begin a QA program.</p>","PeriodicalId":79728,"journal":{"name":"Special libraries","volume":"79 4","pages":"277-84"},"PeriodicalIF":0.0,"publicationDate":"1988-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"21173003","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}