{"title":"Benchmarking: a management tool for academic medical centers.","authors":"E Cohen, E Anderson-Miles","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>With a careful cost-restructuring plan based on benchmark information, The Foster G. McGaw Hospital of Loyola University reduced its operating budget by $33 million and put in place the structure for sustained progress in cost reduction.</p>","PeriodicalId":79476,"journal":{"name":"Best practices and benchmarking in healthcare : a practical journal for clinical and management application","volume":"1 2","pages":"57-61"},"PeriodicalIF":0.0,"publicationDate":"1996-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"20138343","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The evolution of change: from nurse auditor to clinical reimbursement specialist.","authors":"J R Gardner","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>The nurse auditor's role remains essentially to improve documentation and billing, with the commitment to quality improvement.</p>","PeriodicalId":79476,"journal":{"name":"Best practices and benchmarking in healthcare : a practical journal for clinical and management application","volume":"1 2","pages":"101-6"},"PeriodicalIF":0.0,"publicationDate":"1996-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"20138303","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Establishing a proper perspective on clinical pathways before implementing a clinical improvement program.","authors":"L D Wooster, M T Forthman","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>The presumed stellar characteristics of clinical pathways have grown in unearthly proportions to the extent that our expectations of pathway utilization are unrealistic and unfounded. Therefore, before expectations go unmet and dissatisfaction with clinical pathway outcomes becomes prevalent, we must objectively analyze the clinical pathway phenomenon and understand the origins, elements, and purpose of this clinical improvement technique.</p>","PeriodicalId":79476,"journal":{"name":"Best practices and benchmarking in healthcare : a practical journal for clinical and management application","volume":"1 2","pages":"84-8"},"PeriodicalIF":0.0,"publicationDate":"1996-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"20138342","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Strategic dislocation: reconsidering the role of benchmarking in the development of core competencies.","authors":"J DeGraff, E L Bogue, C Stout","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>American healthcare is under tremendous pressure to make difficult choices to stay even with patient and payer expectations. The answer lies not in benchmarking incremental improvement alone but in benchmarking the processes to nurture core competencies.</p>","PeriodicalId":79476,"journal":{"name":"Best practices and benchmarking in healthcare : a practical journal for clinical and management application","volume":"1 2","pages":"75-83"},"PeriodicalIF":0.0,"publicationDate":"1996-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"20138341","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Composing our future: a retrospective and forecast of a specialty practice's achievements in a best practice.","authors":"K A Conrad, M M Harmon, S Rice","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>This article documents the practice's achievements resulting from the planning efforts and suggests that several key factors, such as establishing and communicating a practice direction and empowering and valuing people, resulted in the physicians' successful planning.</p>","PeriodicalId":79476,"journal":{"name":"Best practices and benchmarking in healthcare : a practical journal for clinical and management application","volume":"1 2","pages":"94-100"},"PeriodicalIF":0.0,"publicationDate":"1996-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"20138301","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The development of The Society of Thoracic Surgeons voluntary national database system: genesis, issues, growth, and status.","authors":"R E Clark","doi":"","DOIUrl":"","url":null,"abstract":"<p><strong>Background: </strong>The purpose of this communication is to demonstrate the feasibility of a voluntary national cardiac surgical database.</p><p><strong>Methods: </strong>The genesis of the Society of Thoracic Surgeons (STS) National Cardiac and General Thoracic Surgery Databases in the interval of 1986 to 1990 is described. The issues facing the Committee in the initial decision making processes are discussed choosing a society-based, in-house activity versus using an outside vendor, private practice needs versus academic ones; open versus closed membership and vendors, risk stratification; data quality; audit; and access to data.</p><p><strong>Results: </strong>In the 6 years of operation the STS cardiac surgical database has grown from 41,000 to 706,000 patients. The number of practice groups, hospitals, and surgeons has increased from 26 to 624, 32 to 750, and 120 to 1850, respectively. All but one state is represented, as are more than 400 teaching hospitals, including 28 Veterans Administration hospitals and 60 university centers.</p><p><strong>Conclusions: </strong>The STS database system has become firmly established and is a model for other societies and associations. The data placed yearly in the public domain have become a national standard.</p>","PeriodicalId":79476,"journal":{"name":"Best practices and benchmarking in healthcare : a practical journal for clinical and management application","volume":"1 2","pages":"62-9"},"PeriodicalIF":0.0,"publicationDate":"1996-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"20138338","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Benchmarking, benchmarks, or best practices? Applying quality improvement principles to decrease surgical turnaround time.","authors":"L Mitchell","doi":"","DOIUrl":"","url":null,"abstract":"<p><strong>Background: </strong>The processes of benchmarking, benchmark data comparative analysis, and study of best practices are distinctly different. The study of best practices is explained with an example based on the Arthur Andersen & Co. 1992 \"Study of Best Practices in Ambulatory Surgery\".</p><p><strong>Methods: </strong>The results of a national best practices study in ambulatory surgery were used to provide our quality improvement team with the goal of improving the turnaround time between surgical cases. The team used a seven-step quality improvement problem-solving process to improve the surgical turnaround time.</p><p><strong>Results: </strong>The national benchmark for turnaround times between surgical cases in 1992 was 13.5 minutes. The initial turnaround time at St. Joseph's Medical Center was 19.9 minutes. After the team implemented solutions, the time was reduced to an average of 16.3 minutes, an 18% improvement. Cost-benefit analysis showed a potential enhanced revenue of approximately $300,000, or a potential savings of $10,119.</p><p><strong>Conclusions: </strong>Applying quality improvement principles to benchmarking, benchmarks, or best practices can improve process performance. Understanding which form of benchmarking the institution wishes to embark on will help focus a team and use appropriate resources. Communicating with professional organizations that have experience in benchmarking will save time and money and help achieve the desired results.</p>","PeriodicalId":79476,"journal":{"name":"Best practices and benchmarking in healthcare : a practical journal for clinical and management application","volume":"1 2","pages":"70-4"},"PeriodicalIF":0.0,"publicationDate":"1996-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"20138339","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M H Fox, M E McCaul, M E Stuart, D S Svikis, A Kerns
{"title":"The use of support groups among pregnant substance abusers: implications for managed care.","authors":"M H Fox, M E McCaul, M E Stuart, D S Svikis, A Kerns","doi":"","DOIUrl":"","url":null,"abstract":"<p><p>The Better Chance Program offers a model for coordinating managed care for pregnant substance abusers. Support groups may prove useful for other high-risk segments of society inasmuch as they are enrolled in more restrictive health delivery systems.</p>","PeriodicalId":79476,"journal":{"name":"Best practices and benchmarking in healthcare : a practical journal for clinical and management application","volume":"1 2","pages":"89-93"},"PeriodicalIF":0.0,"publicationDate":"1996-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"20138344","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Best practice: clinical pathways for uncomplicated births.","authors":"D Oberer, L Auckerman","doi":"","DOIUrl":"","url":null,"abstract":"<p><strong>Background: </strong>A level II hospital with births exceeding 2000 annually was challenged by managed care companies to develop high-quality, cost-effective, and clinically efficient obstetric and newborn care under the constraints of a reduced length of stay.</p><p><strong>Methods: </strong>As a result of the challenge, clinical pathways were initiated for vaginal and cesarean section births and for normal newborns.</p><p><strong>Results: </strong>Successful implementation of the clinical pathways has decreased the average length of stay for uncomplicated deliveries from 2.02 to 1.67 days and for normal newborns from 1.99 to 1.43 days.</p><p><strong>Conclusions: </strong>Data from quality outcome indicators that measure the rate of occurrence of emergency department admissions or hospital readmissions for either mother or newborn within 14 days of birth reveal no increase in either variance since the clinical pathways were implemented.</p>","PeriodicalId":79476,"journal":{"name":"Best practices and benchmarking in healthcare : a practical journal for clinical and management application","volume":"1 1","pages":"43-50"},"PeriodicalIF":0.0,"publicationDate":"1996-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"20138308","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The challenge of benchmarking: surgical volume and operative mortality in Veterans Administration Medical Centers.","authors":"E W Bates, S E Berki, R K Homan, S M Lindenauer","doi":"","DOIUrl":"","url":null,"abstract":"<p><strong>Background: </strong>This study examines the relationship between hospital surgical volume and operative modality rate. Emphasis is placed on the role of referral patterns; the effects of variation in patient condition, operative procedures, and hospital characteristics, and the contribution of volume of related procedures, in addition to specific-procedure volume, the definition of operative mortality, and their influence on surgical outcome.</p><p><strong>Methods: </strong>This cohort study included all Department of Veterans Affairs Medical Centers with surgery programs. All patients in five operation-diagnosis sets (colectomy for cancer, colectomy without cancer, amputation above the knee, coronary artery bypass grafting for old myocardial infarction, and open-heart valvuloplasty), discharged from 1987 through 1989, were assessed to determine the risk-adjusted 30-day postoperative morality rate.</p><p><strong>Results: </strong>Only one of the studied groups, valvuloplasty, demonstrated a significant inverse relationship between hospital surgical volume and operative mortality rate. No additional effect on outcome owing to related procedure volume was noted.</p><p><strong>Conclusions: </strong>This study demonstrates some of the difficulties in assessing surgical results and that we should be skeptical of the intuitively attractive notion that high annual volumes of operations will necessarily result in improved outcomes. This is congruent with recent literature in which there is no broad-based evidence that hospital surgical volume affects operative mortality rate.</p>","PeriodicalId":79476,"journal":{"name":"Best practices and benchmarking in healthcare : a practical journal for clinical and management application","volume":"1 1","pages":"34-42"},"PeriodicalIF":0.0,"publicationDate":"1996-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"20138307","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}