Tourism and hospitality research : the Surrey quarterly review最新文献

Balaton Lake (virtual) projected and perceived destination image amid Covid-19 pandemic. 巴拉顿湖（虚拟）在新冠肺炎大流行期间投射和感知目的地形象。

Tourism and hospitality research : the Surrey quarterly review Pub Date : 2023-07-01 Epub Date: 2022-05-22 DOI: 10.1177/14673584221103365

Darko Dimitrovski, Judit Sulyok, Zsofia Papp

引用次数: 2

Negative health impact of tourists through pandemic: hospitality sector perspective. 疫情对游客健康的负面影响：酒店业视角。

Tourism and hospitality research : the Surrey quarterly review Pub Date : 2023-07-01 Epub Date: 2022-05-21 DOI: 10.1177/14673584221103369

Seyedeh Fatemeh Ghasempour Ganji, Lester W Johnson, Ali Kazemi, Samaneh Sadeghian

{"title":"Negative health impact of tourists through pandemic: hospitality sector perspective.","authors":"Seyedeh Fatemeh Ghasempour Ganji, Lester W Johnson, Ali Kazemi, Samaneh Sadeghian","doi":"10.1177/14673584221103369","DOIUrl":"10.1177/14673584221103369","url":null,"abstract":"Although the impact of tourism development on residents has received a lot of attention in the literature, the health impact of tourism has not been sufficiently addressed. Due to outbreaks of COVID-19, the importance of recognition of the negative health impact of tourism is relevant. Thus, the present study aims to identify the health impact of tourism through COVID-19 outbreaks considering residents' perspectives. In the current research, we gathered data from semi-structured interviews conducted from 10th August to 30 August 2020 to investigate community perception regarding the negative health impact of tourism through the COVID-19 era. We conducted 30 interviews with some Iranian residents. Data is analyzed by thematic analysis via MAXQDA software. Residents perceived negative health impacts through COVID-19 outbreaks as containing three subthemes including general negative impacts, direct negative impacts, and indirect negative impacts. The results also show that residents use two coping strategies to face these negative health impacts, namely negative coping strategies and positive coping strategies. Perceived negative health impacts, and residents' coping strategies are two major themes regarding Iranian residents' perception toward tourism negative health impacts through COVID-19 outbreaks.","PeriodicalId":75232,"journal":{"name":"Tourism and hospitality research : the Surrey quarterly review","volume":"23 3","pages":"344-360"},"PeriodicalIF":0.0,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9127451/pdf/10.1177_14673584221103369.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9766697","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Identifying and ranking employer brand improvement strategies in post-COVID 19 tourism and hospitality. 确定并排名2019冠状病毒病后旅游和酒店业的雇主品牌改进策略。

Tourism and hospitality research : the Surrey quarterly review Pub Date : 2023-07-01 Epub Date: 2022-07-04 DOI: 10.1177/14673584221112607

Moslem Bagheri, Tom Baum, Ali Asghar Mobasheri, Amin Nikbakht

{"title":"Identifying and ranking employer brand improvement strategies in post-COVID 19 tourism and hospitality.","authors":"Moslem Bagheri, Tom Baum, Ali Asghar Mobasheri, Amin Nikbakht","doi":"10.1177/14673584221112607","DOIUrl":"10.1177/14673584221112607","url":null,"abstract":"This study aims to identified and ranked employer brand strategies in post-COVID-19 tourism and hospitality, considering the significance of employer branding as one of the most important elements for attracting and retaining key employees.In this study, we initially develop a model by systematically reviewing the literature. And in the subsequent quantitative analysis, the strategies identified are tested through a questionnaire survey and ranked by a panel of industry experts and analyzed data using the R-SWARA method.Results show that the most important employer brand strategies in post-COVID-19 tourism and hospitality were \"paying increased attention to social responsibility\", \"developing reliable and sustainable internal/external relationships\" and \"assessing the effect of brand re-building measures on the social image of the organization\". The analysis of the studies conducted dealing with post-COVID-19 employer branding demonstrates that none of these investigations proposed a comprehensive framework of strategies for employer brand promotion. Exploring the literature also revealed that, despite the significance of employer brand in times of economic crisis, this topic has been ignored by researchers although it points to an obvious gap in the literature on employer brand in tourism and hospitality.","PeriodicalId":75232,"journal":{"name":"Tourism and hospitality research : the Surrey quarterly review","volume":"23 3","pages":"391-405"},"PeriodicalIF":0.0,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9253725/pdf/10.1177_14673584221112607.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9766695","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Homestay businesses' strategies for adapting to and recovering from the COVID-19 pandemic: A study in Vietnam. 民宿企业适应新冠肺炎疫情并从中恢复的策略：越南的一项研究。

Tourism and hospitality research : the Surrey quarterly review Pub Date : 2023-04-01 Epub Date: 2022-05-19 DOI: 10.1177/14673584221103185

Tin Doan, Richard Aquino, Hongxia Qi

{"title":"Homestay businesses' strategies for adapting to and recovering from the COVID-19 pandemic: A study in Vietnam.","authors":"Tin Doan, Richard Aquino, Hongxia Qi","doi":"10.1177/14673584221103185","DOIUrl":"10.1177/14673584221103185","url":null,"abstract":"Adaptation and recovery are essential for businesses to survive crises and disasters. Drawing on the concepts of business resilience and hospitality service delivery practices, this study explored strategies employed by owners of Vietnamese homestay businesses for adapting to and recovering from the COVID-19 pandemic. Semi-structured interviews with 17 purposefully selected homestay owners were conducted during the pandemic. The thematic analysis of the data revealed three major strategies: adapting operational protocols, modifying products and service offerings, and reinstating the authenticity of the homestay experience. A conceptual model illustrating the transformations in homestay businesses was developed from the findings. As the study particularly revealed that the selected Vietnamese homestay businesses showed a strong capacity for adaptation, we discuss several factors influencing the implementation of adaptation and recovery strategies. This study contributes to the understanding of how micro, small, and medium-sized enterprises can adapt to external shocks and new externalities, and provides practical implications for homestay owners and stakeholders in relation to their post-pandemic business recovery.","PeriodicalId":75232,"journal":{"name":"Tourism and hospitality research : the Surrey quarterly review","volume":"23 2","pages":"213-225"},"PeriodicalIF":0.0,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9121145/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9912049","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 5

Light at the end of a very dark tunnel: An examination of the survival and recovery strategies of Iranian tourist accommodation businesses during the Covid-19 pandemic. 黑暗隧道尽头的曙光：对新冠肺炎大流行期间伊朗旅游住宿企业的生存和恢复策略的审视。

Tourism and hospitality research : the Surrey quarterly review Pub Date : 2023-04-01 Epub Date: 2022-05-05 DOI: 10.1177/14673584221095176

Toktam Salari, William H Murphy

引用次数: 3

Managing Tourist Risk, Grief and Distrust Post COVID-19. 新冠肺炎后游客风险、悲伤和不信任的管理。

Tourism and hospitality research : the Surrey quarterly review Pub Date : 2023-04-01 Epub Date: 2022-04-26 DOI: 10.1177/14673584221089730

Lisa O'Malley, Lloyd C Harris, Vicky Story

{"title":"Managing Tourist Risk, Grief and Distrust Post COVID-19.","authors":"Lisa O'Malley, Lloyd C Harris, Vicky Story","doi":"10.1177/14673584221089730","DOIUrl":"10.1177/14673584221089730","url":null,"abstract":"Tourism is one of the most important sectors for many countries and is also one of the most vulnerable to the impact of disasters. However, while tourism has proved resilient to localized or regional crisis, COVID-19 has had a universal impact on tourists, with pervasive, profound, and enduring implications. Our main objective is to explore and elucidate how such recent changes to tourism, triggered by the pandemic, affected the future travel intentions of tourists. Our exploration of these issues through in-depth interviews, finds that tourists were emotionally and psychologically affected by the sudden curb to their lives and that these emotions broadly equate to stages of grief. Furthermore, we uncover not only a general reduction in trust, but, concomitantly, an elevation in distrust towards destinations, manifest at the level of government, healthcare and tourist institutions, activities, and risk mitigation practices. Finally, we offer a discussion of the contributions and implications of our study in terms of tourism and hospitality research and practice.","PeriodicalId":75232,"journal":{"name":"Tourism and hospitality research : the Surrey quarterly review","volume":"23 2","pages":"170-183"},"PeriodicalIF":0.0,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9047604/pdf/10.1177_14673584221089730.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9912053","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Topic and sentiment analysis of crisis communications about the COVID-19 pandemic in Twitter's tourism hashtags. 推特旅游标签中关于新冠肺炎大流行的危机传播的主题和情绪分析。

Tourism and hospitality research : the Surrey quarterly review Pub Date : 2023-01-01 DOI: 10.1177/14673584221085470

Orly Carvache-Franco, Mauricio Carvache-Franco, Wilmer Carvache-Franco, Kevin Iturralde

{"title":"Topic and sentiment analysis of crisis communications about the COVID-19 pandemic in Twitter's tourism hashtags.","authors":"Orly Carvache-Franco, Mauricio Carvache-Franco, Wilmer Carvache-Franco, Kevin Iturralde","doi":"10.1177/14673584221085470","DOIUrl":"10.1177/14673584221085470","url":null,"abstract":"The purpose of this paper was to assess Twitter as a means of communication during tourism crises with the following objectives: (a) identify the topics that are discussed, (b) establish the text sentiment, and (c) determine the differences in gender regarding the topics under discussion and the text sentiment. The data were collected from Twitter between March and April 2020. Using big data software, this study extracted 123,868 tweets globally in different languages through the Twitter API of popular tourism hashtags. Two techniques were applied: word association and sentiment analysis. The results show that the communication made through Tweets has the characteristics of a crisis communication related to the effects of the COVID-19 pandemic in the tourism industry. The theoretical contribution of the research is that Twitter in social media is an effective means of communication during pandemic crises and contributes to reducing negative perceptions and adverse effects of the tourism crises in companies and destinations. The practical contribution of the research is that Twitter can be used as a means of communication helping the communication strategies of companies and organizations.","PeriodicalId":75232,"journal":{"name":"Tourism and hospitality research : the Surrey quarterly review","volume":"23 1","pages":"44-59"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9014346/pdf/10.1177_14673584221085470.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9912563","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 7

How are tourism businesses adapting to COVID-19? Perspectives from the fright tourism industry. 旅游企业如何适应新冠肺炎？来自恐怖旅游业的观点。

Tourism and hospitality research : the Surrey quarterly review Pub Date : 2023-01-01 DOI: 10.1177/14673584221085217

Susan Weidmann, Sebastian Filep, Brent Lovelock

引用次数: 9

Once upon a time in quarantine: Exploring the memorable quarantine hotel experiences of Chinese student returnees during the COVID-19 pandemic. 隔离中的曾几何时：探索新冠肺炎大流行期间中国留学生回国者难忘的隔离酒店体验。

Tourism and hospitality research : the Surrey quarterly review Pub Date : 2023-01-01 DOI: 10.1177/14673584221085209

Kei Wei Chia, Jia Xiong

{"title":"Once upon a time in quarantine: Exploring the memorable quarantine hotel experiences of Chinese student returnees during the COVID-19 pandemic.","authors":"Kei Wei Chia, Jia Xiong","doi":"10.1177/14673584221085209","DOIUrl":"10.1177/14673584221085209","url":null,"abstract":"During the pandemic, many hotels convert into isolation centres for the purpose of quarantine. However, the memorable experience in the context of quarantine hotel (quarantel) remains unexplored. Thus, the purpose of this research was to explore the memorable quarantel experiences of Chinese student returnees during the COVID-19 outbreak. The research was qualitative in nature, involving 26 in-depth interviews conducted through snowballing. The data was then analysed using thematic analysis. The findings revealed six themes - (1) staff, (2) room, (3) hygiene and disinfection, (4) food, (5) healthcare and (6) location - with 20 underlying attributes pertaining their experiences. Some themes (e.g. hygiene and disinfection and healthcare) and attributes (e.g. ventilation and Chinese food therapy) were found to be unique experiences with significant functions that newly added in the context of quarantine hotels. Besides, differences existed between operational guidelines of quarantine hotels and actual guests' quarantine experience. The research allows hotel operators to better understand guests' concerns during the quarantine period and offers managerial implications to improve hotels' performance during and after the pandemic.","PeriodicalId":75232,"journal":{"name":"Tourism and hospitality research : the Surrey quarterly review","volume":"23 1","pages":"72-87"},"PeriodicalIF":0.0,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9024064/pdf/10.1177_14673584221085209.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"9912561","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 6

Implications of an exogenous shock (COVID-19) on wine tourism business: A Portuguese winery perspective. 外源性冲击（新冠肺炎）对葡萄酒旅游业务的影响：葡萄牙酒庄视角。

Tourism and hospitality research : the Surrey quarterly review Pub Date : 2023-01-01 DOI: 10.1177/14673584221085214

Alexandre Guedes, Britta Niklas, Robin M Back, João Rebelo

引用次数: 2