Digital society : ethics, socio-legal and governance of digital technology最新文献

Big Data in Insurance: Understanding Customer Resistance and Ethical Boundaries. 保险中的大数据：了解客户阻力和道德界限。

Digital society : ethics, socio-legal and governance of digital technology Pub Date : 2026-01-01 Epub Date: 2026-03-12 DOI: 10.1007/s44206-026-00252-8

Carmen Tanner, Nicole Witt, Urs Dahinden, Markus Christen

{"title":"Big Data in Insurance: Understanding Customer Resistance and Ethical Boundaries.","authors":"Carmen Tanner, Nicole Witt, Urs Dahinden, Markus Christen","doi":"10.1007/s44206-026-00252-8","DOIUrl":"10.1007/s44206-026-00252-8","url":null,"abstract":"Big data is revolutionizing the insurance industry by enabling personalized risk assessments and pricing, yet these practices also raise ethical concerns. This study fills a gap in the literature by integrating the theories of contextual integrity and protected values to understand customer responses to the expanding use of big data applications in car insurance. These frameworks conceptualize ethical boundaries as limits to acceptable information flows and to trade-offs when data practices conflict with contextual norms or non-negotiable values. Using cross-national survey data from Switzerland (N = 1,080) and the United States (N = 1,084), we investigate customer objections to insurers collecting data on driving behavior, social media activity, online shopping, or creditworthiness. Our findings show that objections vary significantly by context, with collecting driving style data perceived as more acceptable than using credit information. While perceived benefits and trust in institutions lower objections, endorsement of protected values intensifies them. Customers holding strong protected values also exhibit absolute trade-off resistance, even when offered monetary incentives. A cluster analysis reveals four distinct customer segments, each demonstrating unique attitudes and resistance levels. Overall, the findings underscore the importance of acknowledging ethical boundaries and tailoring data strategies to heterogeneous customer segments.Supplementary information: The online version contains supplementary material available at https://doi.org/10.1007/s44206-026-00252-8.","PeriodicalId":72819,"journal":{"name":"Digital society : ethics, socio-legal and governance of digital technology","volume":"5 1","pages":"9"},"PeriodicalIF":0.0,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC13675310/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"149217377","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Acceptability of AI-Driven Resource Signposting to Young People Using a Mental Health Peer Support App. 使用心理健康同伴支持应用程序的年轻人对人工智能驱动的资源路标的接受程度。

Digital society : ethics, socio-legal and governance of digital technology Pub Date : 2025-01-01 Epub Date: 2025-06-04 DOI: 10.1007/s44206-025-00202-w

Bethany Cliffe, Lucy Biddle, Jessica Gore-Rodney, Myles-Jay Linton

{"title":"The Acceptability of AI-Driven Resource Signposting to Young People Using a Mental Health Peer Support App.","authors":"Bethany Cliffe, Lucy Biddle, Jessica Gore-Rodney, Myles-Jay Linton","doi":"10.1007/s44206-025-00202-w","DOIUrl":"10.1007/s44206-025-00202-w","url":null,"abstract":"Incorporating artificial intelligence (AI) into mental health applications (apps) can help to personalise support, for example through signposting topic-specific resources based on content that app users interact with. However, there is limited research exploring the acceptability of AI within digital mental health for young people. The current study explored this in the context of an online peer support platform for young people. 12 young people were interviewed online using a think aloud approach; they were aged 16-23 (M 18.64, SD 2.23). Participants identified as White (n = 7), Chinese (n = 1), Mixed Race (n = 1), Indian (n = 1), Black African (n = 1) and Bangladeshi (n = 1). 10 participants identified as women, one as non-binary and one preferred not to say. Participants were users of Tellmi, a pre-moderated mental health peer support app aimed at young people. Participants were given a link to a prototype of the Tellmi app via their web browser in which it was shown how AI could generate suggestions of pre-defined resources based on the content of fictional posts. Users were encouraged to interact with it whilst thinking aloud. Three themes were developed using reflexive thematic analysis: (1) Fear of the unknown - getting to grips with artificial intelligence; (2) AI can help save time and effort by streamlining processes; and (3) The value of human connection, which included the sub-theme: AI isn't human and shouldn't pretend to be.Supplementary information: The online version contains supplementary material available at 10.1007/s44206-025-00202-w.","PeriodicalId":72819,"journal":{"name":"Digital society : ethics, socio-legal and governance of digital technology","volume":"4 2","pages":"45"},"PeriodicalIF":0.0,"publicationDate":"2025-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC12137474/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144251151","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Engaging with Film to Teach Students About Virtuous Outsourcing of Cognitive Tasks to LLMs. 用电影教育学生如何将认知任务良性外包给法学硕士。

Digital society : ethics, socio-legal and governance of digital technology Pub Date : 2025-01-01 Epub Date: 2025-11-14 DOI: 10.1007/s44206-025-00234-2

William Gopal, Michael Quinn

引用次数: 0

State-of-the-Art: The Temporal Order of Benchmarking Culture. 最新技术：标杆文化的时间秩序。

Digital society : ethics, socio-legal and governance of digital technology Pub Date : 2025-01-01 Epub Date: 2025-05-02 DOI: 10.1007/s44206-025-00190-x

Alexander Campolo

引用次数: 0

A Concept of Balance of Interest in the Context of Active Assisted Living 主动辅助生活中利益平衡的概念

Digital society : ethics, socio-legal and governance of digital technology Pub Date : 2023-11-09 DOI: 10.1007/s44206-023-00080-0

Maksymilian Michał Kuźmicz

{"title":"A Concept of Balance of Interest in the Context of Active Assisted Living","authors":"Maksymilian Michał Kuźmicz","doi":"10.1007/s44206-023-00080-0","DOIUrl":"https://doi.org/10.1007/s44206-023-00080-0","url":null,"abstract":"Abstract This paper explores the concept of balancing interests within the context of Active Assisted Living (AAL). AAL technologies hold great promise for addressing the care and support needs of older adults. However, they also raise ethical and social considerations that necessitate a careful balance of interests among various stakeholders. The objective of this study is to comprehensively examine the notion of balance shedding light on its multifaceted dimensions and discuss practical implications for the AAL. Drawing on a thorough literature review and interdisciplinary insights, the research unfolds in three stages. First, it recognizes four key dimensions of balance: equilibrium, avoidance of extremes, proportion, and compromise. Subsequently, the study explores arguments both in favor of and against balancing, addressing issues such as absolute values, methodological concerns, benefits of imbalances, and alternative approaches. This examination offers a comprehensive perspective on the complexities surrounding the concept of balance. Finally, the paper investigates the implications of the conceptual framework within the AAL context, examining what the process of balancing interests could mean from this perspective.","PeriodicalId":72819,"journal":{"name":"Digital society : ethics, socio-legal and governance of digital technology","volume":" 2","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135244529","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Auditing of AI: Legal, Ethical and Technical Approaches 人工智能审计:法律、道德和技术途径

Digital society : ethics, socio-legal and governance of digital technology Pub Date : 2023-11-08 DOI: 10.1007/s44206-023-00074-y

Jakob Mökander

{"title":"Auditing of AI: Legal, Ethical and Technical Approaches","authors":"Jakob Mökander","doi":"10.1007/s44206-023-00074-y","DOIUrl":"https://doi.org/10.1007/s44206-023-00074-y","url":null,"abstract":"Abstract AI auditing is a rapidly growing field of research and practice. This review article, which doubles as an editorial to Digital Society’s topical collection on ‘Auditing of AI’, provides an overview of previous work in the field. Three key points emerge from the review. First, contemporary attempts to audit AI systems have much to learn from how audits have historically been structured and conducted in areas like financial accounting, safety engineering and the social sciences. Second, both policymakers and technology providers have an interest in promoting auditing as an AI governance mechanism. Academic researchers can thus fill an important role by studying the feasibility and effectiveness of different AI auditing procedures. Third, AI auditing is an inherently multidisciplinary undertaking, to which substantial contributions have been made by computer scientists and engineers as well as social scientists, philosophers, legal scholars and industry practitioners. Reflecting this diversity of perspectives, different approaches to AI auditing have different affordances and constraints. Specifically, a distinction can be made between technology-oriented audits, which focus on the properties and capabilities of AI systems, and process-oriented audits, which focus on technology providers’ governance structures and quality management systems. The next step in the evolution of auditing as an AI governance mechanism, this article concludes, should be the interlinking of these available—and complementary—approaches into structured and holistic procedures to audit not only how AI systems are designed and used but also how they impact users, societies and the natural environment in applied settings over time.","PeriodicalId":72819,"journal":{"name":"Digital society : ethics, socio-legal and governance of digital technology","volume":"28 29","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135390755","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Automated Content Writing Tools and the Question of Objectivity 自动化内容写作工具和客观性问题

Digital society : ethics, socio-legal and governance of digital technology Pub Date : 2023-11-08 DOI: 10.1007/s44206-023-00082-y

Federica Russo

引用次数: 0

Norms for Academic Writing in the Era of Advanced Artificial Intelligence 高级人工智能时代的学术写作规范

Digital society : ethics, socio-legal and governance of digital technology Pub Date : 2023-11-02 DOI: 10.1007/s44206-023-00079-7

Simon Friederich, Jonathan Symons

引用次数: 0

Making AI’s Impact on Pathology Visible: Using Ethnographic Methods for Ethical and Epistemological Insights 使人工智能对病理学的影响可见:使用民族志方法进行伦理和认识论见解

Digital society : ethics, socio-legal and governance of digital technology Pub Date : 2023-10-27 DOI: 10.1007/s44206-023-00072-0

Megan M. Milota, Jojanneke M. T. M. Drogt, Karin R. Jongsma

{"title":"Making AI’s Impact on Pathology Visible: Using Ethnographic Methods for Ethical and Epistemological Insights","authors":"Megan M. Milota, Jojanneke M. T. M. Drogt, Karin R. Jongsma","doi":"10.1007/s44206-023-00072-0","DOIUrl":"https://doi.org/10.1007/s44206-023-00072-0","url":null,"abstract":"Abstract The field of pathology is currently undergoing fundamental changes, including the transition from analog to digital workspaces and the integration of Artificial Intelligence (AI) into digital diagnostic workflows. Discussing the ethical implications of these changes is complicated by the fact that both laypersons and medical professionals know relatively little about the ways pathologists conduct their daily work. To reveal the largely ‘invisible’ daily practices of pathology departments and better understand the ongoing processes of innovation within the field, we employed a variety of ethnographic methods: interviews, participant observations, and ethnographic filming. Approaching AI in pathology through three different angles helped us to gain rich knowledge and meaningful insights about the ways AI should impact pathologists’ and lab technicians’ roles and responsibilities. In this article, we describe the benefits and downsides of our ‘slow approach’ to data collection and invite those working on similar topics involving the complex dynamics of digital transitions to reflect on whether such methods might also benefit their research.","PeriodicalId":72819,"journal":{"name":"Digital society : ethics, socio-legal and governance of digital technology","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136318442","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Human-Curated Validation of Machine Learning Algorithms for Health Data 健康数据机器学习算法的人工策划验证

Digital society : ethics, socio-legal and governance of digital technology Pub Date : 2023-10-19 DOI: 10.1007/s44206-023-00076-w

Magnus Boman

引用次数: 0