服务科学和管理Pub Date : 2018-12-29DOI: 10.1007/978-3-030-00749-2_12
Francesca Foglieni, Federica Segato, D. Sangiorgi, M. Carrera
{"title":"Evaluating Co-production in Mental Health Services as a Support for Co-design Activities","authors":"Francesca Foglieni, Federica Segato, D. Sangiorgi, M. Carrera","doi":"10.1007/978-3-030-00749-2_12","DOIUrl":"https://doi.org/10.1007/978-3-030-00749-2_12","url":null,"abstract":"","PeriodicalId":68304,"journal":{"name":"服务科学和管理","volume":"17 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80512314","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
服务科学和管理Pub Date : 2018-12-29DOI: 10.1007/978-3-030-00749-2_18
F. Vollmer
{"title":"4D Wireframing as a Tool for Integrating Digital with Physical Touchpoints for an Elevated Patient Experience","authors":"F. Vollmer","doi":"10.1007/978-3-030-00749-2_18","DOIUrl":"https://doi.org/10.1007/978-3-030-00749-2_18","url":null,"abstract":"","PeriodicalId":68304,"journal":{"name":"服务科学和管理","volume":"124 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77323832","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
服务科学和管理Pub Date : 2018-12-29DOI: 10.1007/978-3-030-00749-2_8
Jonathan Romm, J. Vink
{"title":"Investigating the “In-betweenness” of Service Design Practitioners in Healthcare","authors":"Jonathan Romm, J. Vink","doi":"10.1007/978-3-030-00749-2_8","DOIUrl":"https://doi.org/10.1007/978-3-030-00749-2_8","url":null,"abstract":"","PeriodicalId":68304,"journal":{"name":"服务科学和管理","volume":"16 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78935929","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
服务科学和管理Pub Date : 2018-12-29DOI: 10.1007/978-3-030-00749-2_15
P. Alafaireet, Howard L. Houghton
{"title":"It Takes More than a Village: Leveraging Globalized Information, Knowledge, and Resources to Design Services Tailored to an Accountable Health Community for Mental Health","authors":"P. Alafaireet, Howard L. Houghton","doi":"10.1007/978-3-030-00749-2_15","DOIUrl":"https://doi.org/10.1007/978-3-030-00749-2_15","url":null,"abstract":"","PeriodicalId":68304,"journal":{"name":"服务科学和管理","volume":"45 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84896168","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
服务科学和管理Pub Date : 2018-12-29DOI: 10.1007/978-3-030-00749-2_11
Marikken Høiseth
{"title":"Co-creative Service Design in Municipal Health Services: Reflections and Lessons Learned from a Design Education Perspective","authors":"Marikken Høiseth","doi":"10.1007/978-3-030-00749-2_11","DOIUrl":"https://doi.org/10.1007/978-3-030-00749-2_11","url":null,"abstract":"","PeriodicalId":68304,"journal":{"name":"服务科学和管理","volume":"129 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77135839","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
服务科学和管理Pub Date : 2018-12-29DOI: 10.1007/978-3-030-00749-2_13
Rafael Canales Durón, Lianne W L Simonse, M. Kleinsmann
{"title":"Strategic Design Abilities for Integrated Care Innovation","authors":"Rafael Canales Durón, Lianne W L Simonse, M. Kleinsmann","doi":"10.1007/978-3-030-00749-2_13","DOIUrl":"https://doi.org/10.1007/978-3-030-00749-2_13","url":null,"abstract":"","PeriodicalId":68304,"journal":{"name":"服务科学和管理","volume":"18 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75514886","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
服务科学和管理Pub Date : 2018-12-29DOI: 10.1007/978-3-030-00749-2_26
F. Mion
{"title":"Flying Drones to Exchange Lab Samples: Service Innovation by the Swiss Multisite Hospital EOC","authors":"F. Mion","doi":"10.1007/978-3-030-00749-2_26","DOIUrl":"https://doi.org/10.1007/978-3-030-00749-2_26","url":null,"abstract":"","PeriodicalId":68304,"journal":{"name":"服务科学和管理","volume":"95 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81806827","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
服务科学和管理Pub Date : 2018-12-29DOI: 10.1007/978-3-030-00749-2_10
Geke D. S. Ludden, Anna Vallgårda
{"title":"A Design Perspective on Future Healthcare Services for the Home Environment","authors":"Geke D. S. Ludden, Anna Vallgårda","doi":"10.1007/978-3-030-00749-2_10","DOIUrl":"https://doi.org/10.1007/978-3-030-00749-2_10","url":null,"abstract":"","PeriodicalId":68304,"journal":{"name":"服务科学和管理","volume":"154 ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1007/978-3-030-00749-2_10","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72438696","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
服务科学和管理Pub Date : 2018-12-29DOI: 10.1007/978-3-030-00749-2_2
J. Vink, M. Joly, Katarina Wetter-Edman, B. Tronvoll, B. Edvardsson
{"title":"Changing the Rules of the Game in Healthcare Through Service Design","authors":"J. Vink, M. Joly, Katarina Wetter-Edman, B. Tronvoll, B. Edvardsson","doi":"10.1007/978-3-030-00749-2_2","DOIUrl":"https://doi.org/10.1007/978-3-030-00749-2_2","url":null,"abstract":"","PeriodicalId":68304,"journal":{"name":"服务科学和管理","volume":"22 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79982828","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}