服务科学和管理Pub Date : 2018-12-29DOI: 10.1007/978-3-030-00749-2_20
C. Cipolla, M. Joly, Beatriz Watanabe, Fernanda Benevides Zanela, M. F. Tavares
{"title":"Design for Social Innovation as Designing for Service: The Case of Active Aging in Brazil","authors":"C. Cipolla, M. Joly, Beatriz Watanabe, Fernanda Benevides Zanela, M. F. Tavares","doi":"10.1007/978-3-030-00749-2_20","DOIUrl":"https://doi.org/10.1007/978-3-030-00749-2_20","url":null,"abstract":"","PeriodicalId":68304,"journal":{"name":"服务科学和管理","volume":"25 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90608363","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
服务科学和管理Pub Date : 2018-12-29DOI: 10.1007/978-3-030-00749-2_23
M. Loures
{"title":"Neonatal Care Unit: Special Care for Babies","authors":"M. Loures","doi":"10.1007/978-3-030-00749-2_23","DOIUrl":"https://doi.org/10.1007/978-3-030-00749-2_23","url":null,"abstract":"","PeriodicalId":68304,"journal":{"name":"服务科学和管理","volume":"16 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80836934","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
服务科学和管理Pub Date : 2018-12-29DOI: 10.1007/978-3-030-00749-2_27
Satu Miettinen, Mira Alhonsuo
{"title":"Service Designing a New Hospital for Lapland Hospital District","authors":"Satu Miettinen, Mira Alhonsuo","doi":"10.1007/978-3-030-00749-2_27","DOIUrl":"https://doi.org/10.1007/978-3-030-00749-2_27","url":null,"abstract":"","PeriodicalId":68304,"journal":{"name":"服务科学和管理","volume":"24 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77366749","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
服务科学和管理Pub Date : 2018-12-29DOI: 10.1007/978-3-030-00749-2_21
A. Prendiville
{"title":"Service Design Methods: Knowledge Co-production in Health and Social Care","authors":"A. Prendiville","doi":"10.1007/978-3-030-00749-2_21","DOIUrl":"https://doi.org/10.1007/978-3-030-00749-2_21","url":null,"abstract":"","PeriodicalId":68304,"journal":{"name":"服务科学和管理","volume":"25 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80428926","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
服务科学和管理Pub Date : 2018-12-29DOI: 10.1007/978-3-030-00749-2_6
L. Clack, Rachel Ellison
{"title":"Innovation in Service Design Thinking","authors":"L. Clack, Rachel Ellison","doi":"10.1007/978-3-030-00749-2_6","DOIUrl":"https://doi.org/10.1007/978-3-030-00749-2_6","url":null,"abstract":"","PeriodicalId":68304,"journal":{"name":"服务科学和管理","volume":"59 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91029016","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
服务科学和管理Pub Date : 2018-12-29DOI: 10.1007/978-3-030-00749-2_17
Bertil Lindenfalk, A. Resmini
{"title":"Mapping an Ambient Assisted Living Service as a Seamful Cross-Channel Ecosystem","authors":"Bertil Lindenfalk, A. Resmini","doi":"10.1007/978-3-030-00749-2_17","DOIUrl":"https://doi.org/10.1007/978-3-030-00749-2_17","url":null,"abstract":"","PeriodicalId":68304,"journal":{"name":"服务科学和管理","volume":"3 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87014367","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
服务科学和管理Pub Date : 2018-12-29DOI: 10.1007/978-3-030-00749-2_5
F. Almqvist
{"title":"Service Design During the Later Development Phases: Introducing a Service Design Roadmapping Approach","authors":"F. Almqvist","doi":"10.1007/978-3-030-00749-2_5","DOIUrl":"https://doi.org/10.1007/978-3-030-00749-2_5","url":null,"abstract":"","PeriodicalId":68304,"journal":{"name":"服务科学和管理","volume":"63 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84689996","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
服务科学和管理Pub Date : 2018-12-29DOI: 10.1007/978-3-030-00749-2_25
J. Darzentas, J. Darzentas, H. Petrie
{"title":"Patient Self-Service Paradigms in Hospital and Healthcare Service Design Settings","authors":"J. Darzentas, J. Darzentas, H. Petrie","doi":"10.1007/978-3-030-00749-2_25","DOIUrl":"https://doi.org/10.1007/978-3-030-00749-2_25","url":null,"abstract":"","PeriodicalId":68304,"journal":{"name":"服务科学和管理","volume":"44 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89560524","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
服务科学和管理Pub Date : 2018-12-29DOI: 10.1007/978-3-030-00749-2_3
B. Gleason, J. Bohn
{"title":"Using Small Step Service Design Thinking to Create and Implement Services that Improve Patient Care","authors":"B. Gleason, J. Bohn","doi":"10.1007/978-3-030-00749-2_3","DOIUrl":"https://doi.org/10.1007/978-3-030-00749-2_3","url":null,"abstract":"","PeriodicalId":68304,"journal":{"name":"服务科学和管理","volume":"28 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88010728","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}