Business & Information Systems Engineering最新文献_第2页

Artifact-Centric Modeling and Implementation of Blockchain-Enabled Business Processes 以工件为中心的区块链化业务流程建模与实施

IF 7.9 3区管理学

Business & Information Systems Engineering Pub Date : 2024-08-01 DOI: 10.1007/s12599-024-00885-4

Victor Amaral de Sousa, Corentin Burnay, Monique Snoeck

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Smart Urban Agriculture 智慧城市农业

IF 7.9 3区管理学

Business & Information Systems Engineering Pub Date : 2024-07-30 DOI: 10.1007/s12599-024-00863-w

Anne-Sophie Christmann, Valerie Graf-Drasch, Ricarda Schäfer

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Improving Process Mining Maturity – From Intentions to Actions 提高流程挖掘成熟度--从意图到行动

IF 7.9 3区管理学

Business & Information Systems Engineering Pub Date : 2024-07-30 DOI: 10.1007/s12599-024-00882-7

Jonathan Brock, Katharina Brennig, Bernd Löhr, Christian Bartelheimer, Sebastian von Enzberg, Roman Dumitrescu

{"title":"Improving Process Mining Maturity – From Intentions to Actions","authors":"Jonathan Brock, Katharina Brennig, Bernd Löhr, Christian Bartelheimer, Sebastian von Enzberg, Roman Dumitrescu","doi":"10.1007/s12599-024-00882-7","DOIUrl":"https://doi.org/10.1007/s12599-024-00882-7","url":null,"abstract":"Process mining is advancing as a powerful tool for revealing valuable insights about process dynamics. Nevertheless, the imperative to employ process mining to enhance process transparency is a prevailing concern for organizations. Despite the widespread desire to integrate process mining as a pivotal catalyst for fostering a more agile and flexible Business Process Management (BPM) environment, many organizations face challenges in achieving widespread implementation and adoption due to deficiencies in various dimensions of process mining readiness. The current Information Systems (IS) knowledge base lacks a comprehensive framework to aid organizations in augmenting their process mining readiness and bridging this intention-action gap. The paper presents a Process Mining Maturity Model (P3M), refined through multiple iterations, which outlines five factors and 23 elements that organizations must address to increase their process mining readiness. The maturity model advances the understanding of how to close the intention-action gap of process mining initiatives in multiple dimensions. Furthermore, insights from a comprehensive analysis of data gathered in eleven qualitative interviews are drawn, elucidating 30 possible actions that organizations can implement to establish a more responsive and dynamic BPM environment by means of process mining.","PeriodicalId":55296,"journal":{"name":"Business & Information Systems Engineering","volume":null,"pages":null},"PeriodicalIF":7.9,"publicationDate":"2024-07-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141870705","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Internet of Value: Unleashing the Blockchain’s Potential with Tokenization 价值互联网：通过代币化释放区块链的潜力

IF 7.9 3区管理学

Business & Information Systems Engineering Pub Date : 2024-07-22 DOI: 10.1007/s12599-024-00883-6

Björn Hanneke, Oliver Hinz, Jella Pfeiffer, Wil M. P. van der Aalst

引用次数: 0

“BPM is Dead, Long Live BPM!” – An Interview with Tom Davenport "BPM已死，BPM万岁！"- 汤姆-达文波特访谈录

IF 7.9 3区管理学

Business & Information Systems Engineering Pub Date : 2024-07-12 DOI: 10.1007/s12599-024-00880-9

Thomas Grisold, Christian Janiesch, Maximilian Röglinger, Moe Thandar Wynn

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Digital Surveillance in Organizations 组织中的数字监控

IF 7.9 3区管理学

Business & Information Systems Engineering Pub Date : 2024-06-27 DOI: 10.1007/s12599-024-00866-7

Thomas Grisold, Stefan Seidel, Markus Heck, Nicholas Berente

引用次数: 0

Designing Behavior Change Support Systems Targeting Blood Donation Behavior 设计针对献血行为的行为改变支持系统

IF 7.9 3区管理学

Business & Information Systems Engineering Pub Date : 2024-06-18 DOI: 10.1007/s12599-024-00878-3

Helena M. Müller, Melanie Reuter-Oppermann

{"title":"Designing Behavior Change Support Systems Targeting Blood Donation Behavior","authors":"Helena M. Müller, Melanie Reuter-Oppermann","doi":"10.1007/s12599-024-00878-3","DOIUrl":"https://doi.org/10.1007/s12599-024-00878-3","url":null,"abstract":"While blood is crucial for many surgeries and patient treatments worldwide, it cannot be produced artificially. Fulfilling the demand for blood products on average days is already a major challenge in countries like South Africa and Ghana. In these countries, less than 1 % of the population donates blood and most of the donations come from first-time donors who do not return. Sufficient new, first-time and even lapsed donors must be motivated to donate regularly. This study argues that blood donation behavior change support systems (BDBCSS) can be beneficially applied to support blood donor management in African countries. In this study, the design science research (DSR) approach is applied in order to derive generic design principles for BDBCSS and instantiate the design knowledge in prototypes for a blood donation app and a chatbot. The design principles were evaluated in a field study in South Africa. The results demonstrate the positive effects of BDBCSS on users’ intentional and developmental blood donation behavior. This study contributes to research and practice by proposing a new conceptualization of blood donation information systems support and a nascent design theory for BDBCSS that builds on behavioral theories as well as related work on blood donation information systems. Thus, the study provides valuable implications for designing preventive health BCSS by stating three design principles for a concrete application context in healthcare.","PeriodicalId":55296,"journal":{"name":"Business & Information Systems Engineering","volume":null,"pages":null},"PeriodicalIF":7.9,"publicationDate":"2024-06-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141505551","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Calm Advice: How Digitalizing Pen-and-Paper Practices Improves Financial Advice-Giving 冷静的建议：纸笔实践数字化如何改进金融咨询的提供

IF 7.9 3区管理学

Business & Information Systems Engineering Pub Date : 2024-06-18 DOI: 10.1007/s12599-024-00879-2

Dario Staehelin, Mateusz Dolata, Gerhard Schwabe

{"title":"Calm Advice: How Digitalizing Pen-and-Paper Practices Improves Financial Advice-Giving","authors":"Dario Staehelin, Mateusz Dolata, Gerhard Schwabe","doi":"10.1007/s12599-024-00879-2","DOIUrl":"https://doi.org/10.1007/s12599-024-00879-2","url":null,"abstract":"Bank clients’ expectations for enhanced service experiences have increased with the digitalization of banking services and the rise of FinTech. However, despite the availability of online banking services, many clients still prefer personal financial advice due to the personal interaction involved. There has been a growing interest in IT-supported advisory services to meet this demand, aiming to improve customer experience and reduce the cognitive burden on advisors. While previous studies have shown the positive effects of advisory-support systems, they also highlighted downsides such as unnatural interactions, technology’s domination of the interaction space, and impaired impression management. This paper investigates the potential of pen-and-paper user interfaces to resolve the relationship/decision-making tension in advisory services. It evaluates the design of an artifact called bankNotes with eight bank advisors and 24 clients in a within-subject study by drawing on a rich data set consisting of interviews, surveys, and video analysis of the encounters. The results indicate that bankNotes was well-received by advisors, who embraced both existing pen-and-paper practices and new practices facilitated by the system. The clients also benefitted from the system: using bankNotes improved customer orientation, shared understanding, and overall service quality. This research provides valuable insights into the design of advisory support systems that prioritize customer satisfaction and support the needs of both advisors and clients in the banking sector.","PeriodicalId":55296,"journal":{"name":"Business & Information Systems Engineering","volume":null,"pages":null},"PeriodicalIF":7.9,"publicationDate":"2024-06-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141529188","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Data products, data mesh, and data fabric 数据产品、数据网格和数据结构

IF 7.9 3区管理学

Business & Information Systems Engineering Pub Date : 2024-06-05 DOI: 10.1007/s12599-024-00876-5

Ivo Blohm, Felix Wortmann, Christine Legner, Felix Köbler

引用次数: 0

Investigating Innovation Diffusion in Gender-Specific Medicine: Insights from Social Network Analysis 调查性别医学中的创新扩散：社会网络分析的启示

IF 7.9 3区管理学

Business & Information Systems Engineering Pub Date : 2024-06-01 DOI: 10.1007/s12599-024-00875-6

Katharina Baum, Annika Baumann, Katharina Batzel

{"title":"Investigating Innovation Diffusion in Gender-Specific Medicine: Insights from Social Network Analysis","authors":"Katharina Baum, Annika Baumann, Katharina Batzel","doi":"10.1007/s12599-024-00875-6","DOIUrl":"https://doi.org/10.1007/s12599-024-00875-6","url":null,"abstract":"The field of healthcare is characterized by constant innovation, with gender-specific medicine emerging as a new subfield that addresses sex and gender disparities in clinical manifestations, outcomes, treatment, and prevention of disease. Despite its importance, the adoption of gender-specific medicine remains understudied, posing potential risks to patient outcomes due to a lack of awareness of the topic. Building on the Innovation Decision Process Theory, this study examines the spread of information about gender-specific medicine in online networks. The study applies social network analysis to a Twitter dataset reflecting online discussions about the topic to gain insights into its adoption by health professionals and patients online. Results show that the network has a community structure with limited information exchange between sub-communities and that mainly medical experts dominate the discussion. The findings suggest that the adoption of gender-specific medicine might be in its early stages, focused on knowledge exchange. Understanding the diffusion of gender-specific medicine among medical professionals and patients may facilitate its adoption and ultimately improve health outcomes.","PeriodicalId":55296,"journal":{"name":"Business & Information Systems Engineering","volume":null,"pages":null},"PeriodicalIF":7.9,"publicationDate":"2024-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141197382","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0