{"title":"Recruitment chatbot acceptance in a company: a mixed method study on human-centered technology acceptance model","authors":"Sabina Akram, Paolo Buono, Rosa Lanzilotti","doi":"10.1007/s00779-024-01826-4","DOIUrl":"https://doi.org/10.1007/s00779-024-01826-4","url":null,"abstract":"<p>This study developed a Human-Centered Technology Acceptance Model (HC-TAM) for recruitment chatbots, integrating aspects of the traditional Technology Acceptance Model (TAM)(Davis in 1989) with a focus on human-centered factors such as transparency, personalization, efficiency, and ethical concerns, alongside the fundamental TAM constructs of perceived ease of use and perceived usefulness. The study shows that the intention to use technology is influenced by their perceptions of its usefulness and ease of use. By extending TAM to include human-centered considerations, this research aimed to capture the diverse factors that significantly influence users’ acceptance of chatbots in the recruitment process. A three-phase study has been carried out, each serving a distinct purpose. (a) Phase 1 focuses on defining primary themes through qualitative interviews with 10 participants, laying the foundation for subsequent research. (b)Building upon this foundation, Phase 2 engages 28 participants in a refined exploration of these themes, ending in a comprehensive landscape of user perspectives. (c) Finally, Phase 3 employs rigorous Structural Equation Modeling for theoretical framework examination, yielding critical constructs and hypotheses. Moreover, Phase 3 encompasses the thorough development of measurement instruments and extensive data collection, involving 146 participants through questionnaires, the study found that the acceptance of recruitment chatbots is significantly enhanced when these systems are designed to be transparent, provide personalized interactions, efficiently fulfill user needs, and address ethical concerns. These findings contribute to the broader understanding of technology acceptance in the context of recruitment, offering valuable insights for developers and designers to create chatbots that are not only technically advanced but also ethically sound, user-friendly, and effectively aligned with human needs and expectations in recruitment settings.</p>","PeriodicalId":54628,"journal":{"name":"Personal and Ubiquitous Computing","volume":"24 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141551650","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A conversational agent for creating automations exploiting large language models","authors":"Simone Gallo, Fabio Paternò, Alessio Malizia","doi":"10.1007/s00779-024-01825-5","DOIUrl":"https://doi.org/10.1007/s00779-024-01825-5","url":null,"abstract":"<p>The proliferation of sensors and smart Internet of Things (IoT) devices in our everyday environments is reshaping our interactions with everyday objects. This change underlines the need to empower non-expert users to easily configure the behaviour of these devices to align with their preferences and habits. At the same time, recent advances in generative transformers, such as ChatGPT, have opened up new possibilities in a variety of natural language processing tasks, enhancing reasoning capabilities and conversational interactions. This paper presents RuleBot + + , a conversational agent that exploits GPT-4 to assist the user in the creation and modification of trigger-action automations through natural language. After an introduction to motivations and related work, we present the design and implementation of RuleBot + + and report the results of the user test in which users interacted with our solution and Home Assistant, one of the most used open-source tools for managing smart environments.</p>","PeriodicalId":54628,"journal":{"name":"Personal and Ubiquitous Computing","volume":"18 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141551649","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Expecting politeness: perceptions of voice assistant politeness","authors":"Elise Duffau, Jean E. Fox Tree","doi":"10.1007/s00779-024-01822-8","DOIUrl":"https://doi.org/10.1007/s00779-024-01822-8","url":null,"abstract":"<p>We examined how politeness perception can change when used by a human or voice assistant in different contexts. We conducted two norming studies and two experiments. In the norming studies, we assessed the levels of positive politeness (cooperation) and negative politeness (respecting autonomy) conveyed by a range of politeness strategies across task (Norming Study 1) and social (Norming Study 2) request types. In the experiments, we tested the effect of request type and imposition level on the perception of written requests (Experiment 1) and requests spoken by a voice assistant (Experiment 2). We found that the perception of politeness strategies varied by request type. Positive politeness strategies were rated as very polite with task requests. In contrast, both positive and negative politeness strategies were rated as very polite with social requests. We also found that people expect agents to respect their autonomy more than they expect them to cooperate. Detailed studies of how request context interacts with politeness strategies to affect politeness perception have not previously been reported. Technology designers might find Tables 4 and 5 in this report especially useful for determining what politeness strategies are most appropriate for a given situation as well as what politeness strategies will evoke the desired feeling (autonomy or cooperation).</p>","PeriodicalId":54628,"journal":{"name":"Personal and Ubiquitous Computing","volume":"22 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141526700","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Filippo Florindi, Pasquale Fedele, Giovanna Maria Dimitri
{"title":"A novel solution for the development of a sentimental analysis chatbot integrating ChatGPT","authors":"Filippo Florindi, Pasquale Fedele, Giovanna Maria Dimitri","doi":"10.1007/s00779-024-01824-6","DOIUrl":"https://doi.org/10.1007/s00779-024-01824-6","url":null,"abstract":"<p>In today’s business landscape, Chatbots play a pivotal role in innovation and process optimization. In this paper, we introduced a novel advanced Emotional Chatbot AI, introducing sentiment analysis for human chatbot conversations. Adding an emotional component within the human-computer interaction, can in fact dramatically improve the quality of the final conversation between Chatbots and humans. More specifically, in our paper, we provided a practical evaluation of the EmoROBERTA software, introducing it into a novel implementation of an Emotional Chatbot. The pipeline we present is novel, and we developed it within a business context in which the use of sentimental and emotional responses can act in a significant and fundamental way toward the final success and use of the Chatbot itself. The architecture enriches user experience with real-time updates on the topic of interest, maintaining a user-centric design, toward an affective-response enhancement of the interaction established between the Chatbot and the user. The source code is fully available on GitHub: https://github.com/filippoflorindi/F-One.</p>","PeriodicalId":54628,"journal":{"name":"Personal and Ubiquitous Computing","volume":"73 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141502471","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Beginnings and endings—dance phrase edges in an interactive dance study","authors":"Andreas Bergsland","doi":"10.1007/s00779-024-01817-5","DOIUrl":"https://doi.org/10.1007/s00779-024-01817-5","url":null,"abstract":"<p>This article describes a study exploring the expressive and creative potential of dance phrase onsets and endings in interactive dance, using an artistic research approach. After describing the context and background of interactive dance and relevant perceptual issues, the technical setup is presented, both in terms of the performance area, sensors and other hardware, and software. The main part of the article is concerned with the specific movement-sound mappings and their relation to the dancer’s movement choices in four different sections in the performance that the project resulted in, entitled <i>Beginnings and Endings - Study I</i>. Subsequently, the process and performance are evaluated, specifically focusing on the performer’s perspective. The most interesting points from the evaluation are then discussed with reference to the presented mappings, related movement choices, and relevant research literature. Findings include that the dancer experienced an increased awareness of beginnings and endings in different sections of the performance, that the affordances of different mappings were explored in different ways and to different degrees, and that some of this could be ascribed to a dynamic between liberation and restriction.</p>","PeriodicalId":54628,"journal":{"name":"Personal and Ubiquitous Computing","volume":"79 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141502475","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Conveying climate data through immersive sonification and interactive plant art in Unnatural Nature","authors":"Eloysa Zelada, Anıl Çamcı","doi":"10.1007/s00779-024-01807-7","DOIUrl":"https://doi.org/10.1007/s00779-024-01807-7","url":null,"abstract":"<p>This paper presents the design, implementation, and evaluation of a sound installation titled “Unnatural Nature,” which explores climate change through data sonification and interactivity. The installation comprises two parts: (1) immersive sonification of climate data on global temperature, CO<sub>2</sub> concentration, Arctic and Antarctic ice sheet mass, and sea level variation, and (2) interactive engagement with physical plants using a custom sensor system. In the first part, the sonification employs a diverse range of sounds that model elements of a natural soundscape presented through higher-order Ambisonics to establish an immersive experience for the audience. In the second part, the sensor system embedded into live plants detects touch and inertial interactions that are mapped to audio and visual events. In this way, the audience is invited to reflect on our interconnectedness with nature and our active involvement in its transformation, as evidenced by the data presented in the first part of the installation. In this paper, we first discuss the implementation of our sonification, describing its technical and aesthetic development. We then offer details of our sensor system, discussing the interactive and audiovisual design of the second part of our installation. Finally, we present the results of a user study conducted to understand participants’ interpretation of and engagement with the sonification and evaluate its effectiveness in conveying climate data. We also offer insights from the first public presentation of the installation, highlighting the visitors’ reflections on their experiences. By merging data sonification, interactive plant art, and immersive audio, “Unnatural Nature” aims to foster environmental awareness, evoke emotional engagement with the subject matter, and encourage participation in climate change discourse.</p>","PeriodicalId":54628,"journal":{"name":"Personal and Ubiquitous Computing","volume":"18 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141502537","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"SoundOrbit: motion-correlation interaction with auditory orbital trajectories","authors":"A. Bellino, Davide Rocchesso","doi":"10.1007/s00779-024-01818-4","DOIUrl":"https://doi.org/10.1007/s00779-024-01818-4","url":null,"abstract":"","PeriodicalId":54628,"journal":{"name":"Personal and Ubiquitous Computing","volume":"8 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141336806","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Less-is-more: auditory strategies for reduced reality","authors":"Mark Grimshaw-Aagaard, Mads Walther-Hansen","doi":"10.1007/s00779-024-01808-6","DOIUrl":"https://doi.org/10.1007/s00779-024-01808-6","url":null,"abstract":"<p>In this paper, we propose a <i>reduced reality</i> [RR] concept of <i>less-is-more</i> that virtual reality [VR] designers can use to create technological frameworks which reduce sensory overload and allow for better concentration and focus, less stress, and novel scenarios. We question the approach taken by scholars in the field of extended reality [XR] research, where the focus is typically to design and use technology that <i>adds</i> sensory information to the user’s perceptual field, and we address some of the confusion related to the typical uses of the term <i>reality</i>. To address the latter terminological muddle, we define reality as our conscious experience of the environment, an emergent perception, and we use this definition as the basis for a discussion on the role of sound in balancing sensory information and in the construction of less cluttered and less stressful perceptual environments. We further discuss current auditory strategies that reduce and alter auditory stimuli, and we suggest potential future strategies for RR that use crossmodal design approaches, masking, and filtering techniques.</p>","PeriodicalId":54628,"journal":{"name":"Personal and Ubiquitous Computing","volume":"23 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141502473","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ludovic Javet, Nicolas Anciaux, Luc Bouganim, Philippe Pucheral
{"title":"Edgelet computing: enabling privacy-preserving decentralized data processing at the network edge","authors":"Ludovic Javet, Nicolas Anciaux, Luc Bouganim, Philippe Pucheral","doi":"10.1007/s00779-024-01821-9","DOIUrl":"https://doi.org/10.1007/s00779-024-01821-9","url":null,"abstract":"<p>The convergence of opportunistic networks and trusted execution environments at the network edge presents a compelling opportunity for fully decentralized privacy-preserving data processing. Based on this convergence, we define the concept of edgelet computing, a new paradigm for executing powerful and privacy-preserving distributed queries on personal devices. Our objective is to establish a robust, secure, and scalable execution framework with strong individual privacy guarantees. This paper first proposes a liability model tailored to decentralized executions on crowd members’ devices, along with a query evaluation model that differs from the traditional database closed-world assumption. Second, it defines essential properties for ensuring the security, resiliency, and validity of executions and subsequently presents several methods and strategies for their enforcement. Through a comprehensive qualitative analysis and extensive evaluations, we showcase the relevance and effectiveness of the approach, demonstrating that edgelet computing holds potential for the emergence of novel and important classes of applications.</p>","PeriodicalId":54628,"journal":{"name":"Personal and Ubiquitous Computing","volume":"19 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141502474","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Imanol Muñoz-Pandiella, Carles Bosch, Milagros Guardia, Begoña Cayuela, Paola Pogliani, Giulia Bordi, Maria Paschali, Carlos Andújar, Panayiotis Charalambous
{"title":"Digital 3D models for medieval heritage: diachronic analysis and documentation of its architecture and paintings","authors":"Imanol Muñoz-Pandiella, Carles Bosch, Milagros Guardia, Begoña Cayuela, Paola Pogliani, Giulia Bordi, Maria Paschali, Carlos Andújar, Panayiotis Charalambous","doi":"10.1007/s00779-024-01816-6","DOIUrl":"https://doi.org/10.1007/s00779-024-01816-6","url":null,"abstract":"","PeriodicalId":54628,"journal":{"name":"Personal and Ubiquitous Computing","volume":"92 7","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141352599","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}