FIIB Business Review最新文献

Understanding Roles and Practices of a Responsible Scholar 了解负责任学者的角色和做法

IF 2.6

FIIB Business Review Pub Date : 2024-05-11 DOI: 10.1177/23197145241247869

Sudhir Rana

引用次数: 0

The Impact of LMX and Job Stress on Service Quality of Police Personnel Through the Mediating Role of Job Satisfaction and Moderating Role of Social Support 通过工作满意度的中介作用和社会支持的调节作用看 LMX 和工作压力对警务人员服务质量的影响

IF 2.6

FIIB Business Review Pub Date : 2024-05-05 DOI: 10.1177/23197145241244596

Mohit Yadav, M. Naim, Nitin Vihari Poluru, Yatish Joshi, A. Srivastava

引用次数: 0

What, Why and How ‘Shared Goals’ Are Important in Academic Research? What Is There for Marketing Scholars? 共同目标 "在学术研究中重要吗？市场营销学者可以做些什么？

IF 2.6

FIIB Business Review Pub Date : 2024-05-01 DOI: 10.1177/23197145241247591

Sudhir Rana

引用次数: 0

The Role of Sales Personnel Empathy and Customer-oriented Behaviour on Female Consumers’ Emotions and Satisfaction: An Empirical Analysis 销售人员的同理心和客户导向行为对女性消费者情感和满意度的作用：实证分析

IF 2.6

FIIB Business Review Pub Date : 2024-04-16 DOI: 10.1177/23197145241241956

Sivakumari Supramaniam, Surej P. John, S. S. Gaur

{"title":"The Role of Sales Personnel Empathy and Customer-oriented Behaviour on Female Consumers’ Emotions and Satisfaction: An Empirical Analysis","authors":"Sivakumari Supramaniam, Surej P. John, S. S. Gaur","doi":"10.1177/23197145241241956","DOIUrl":"https://doi.org/10.1177/23197145241241956","url":null,"abstract":"Even though online shopping and self-service options are popular, salespeople still play a crucial role in influencing women’s decisions when buying intimate apparel. This study looks into how sales staff influence Asian female consumers’ choices in this industry. By studying 301 people who shop for intimate apparel, the research explores how salespeople’s empathetic interactions affect customers’ emotions, relationships and overall satisfaction. Drawing on empirical data from 301 participants engaged in intimate apparel shopping, the research examines how empathic interactions by salespersons impact customers’ emotions, relational outcomes and overall satisfaction. Findings reveal that affective empathic interactions significantly enhance salesperson competencies and customer-oriented behaviours, leading to heightened levels of satisfaction. Moreover, the study elucidates the mediating roles of customer competence and hedonic value in shaping satisfaction levels. The implications of these findings for improving customer satisfaction in intimate apparel retail are discussed.","PeriodicalId":53215,"journal":{"name":"FIIB Business Review","volume":null,"pages":null},"PeriodicalIF":2.6,"publicationDate":"2024-04-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140694755","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Investigation of the Destination Resilience of Turkey: New Insights from Convergence Hypothesis 土耳其目的地复原力调查：趋同假说的新见解

IF 2.6

FIIB Business Review Pub Date : 2024-04-16 DOI: 10.1177/23197145241237000

F. O. Alper, Vikas Arya, Ali Eren Alper

引用次数: 0

The Impact of Empowerment on Women Entrepreneurial Intention in Lebanon: The Mediating Effect of Work–Life Balance 赋权对黎巴嫩妇女创业意向的影响：工作与生活平衡的中介效应

IF 2.6

FIIB Business Review Pub Date : 2024-04-12 DOI: 10.1177/23197145241241402

Wassim J. Aloulou, Khodor Shatila, Veland Ramadani

{"title":"The Impact of Empowerment on Women Entrepreneurial Intention in Lebanon: The Mediating Effect of Work–Life Balance","authors":"Wassim J. Aloulou, Khodor Shatila, Veland Ramadani","doi":"10.1177/23197145241241402","DOIUrl":"https://doi.org/10.1177/23197145241241402","url":null,"abstract":"The article explores the relationships between different forms of empowerment—psychological, social, political and economic and their influence on work–life balance and women’s start-up intentions in Lebanon. The study also investigates the mediating role of work–life balance in these relationships. Utilizing a sample of 380 Lebanese women, the study employs factor analysis, reliability analysis, regression models and mediation analysis to examine the direct and indirect effects of different empowerment variables on work–life balance and start-up intentions. The study reveals statistically significant correlations between various types of empowerment and work–life balance. Work–life balance acts as a mediator between the empowerment variables and entrepreneurial intentions. The partial mediation suggests that while work–life balance plays a significant role, other factors may contribute to women’s start-up intentions. The study is limited by its sample size and reliance on self-reported data. It is context-specific to Lebanon, and the results may not be generalizable to other cultural contexts. Despite these limitations, the findings provide valuable insights for policymakers, practitioners and scholars interested in women’s empowerment and entrepreneurship. The study offers essential guidance for developing programmes and policies to empower Lebanese women to launch their businesses. By understanding the role of work–life balance, interventions can be more effectively tailored to improve entrepreneurial well-being and entrepreneurial activity.","PeriodicalId":53215,"journal":{"name":"FIIB Business Review","volume":null,"pages":null},"PeriodicalIF":2.6,"publicationDate":"2024-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140708692","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Does a High-Performance Human Resource Practice Stimulate Employee Creativity: A Moderated Mediation Model 高绩效人力资源实践能否激发员工的创造力？调节中介模型

IF 2.6

FIIB Business Review Pub Date : 2024-02-24 DOI: 10.1177/23197145241229256

Tahira Iram, Bilal Ashfaq, A. Bilal, Tariq Saeed Mian

{"title":"Does a High-Performance Human Resource Practice Stimulate Employee Creativity: A Moderated Mediation Model","authors":"Tahira Iram, Bilal Ashfaq, A. Bilal, Tariq Saeed Mian","doi":"10.1177/23197145241229256","DOIUrl":"https://doi.org/10.1177/23197145241229256","url":null,"abstract":"This study explores entrepreneurial leadership as a moderator between employee work engagement and perceptions of high-performance human resource management (HRM) practices. Additionally, it delves into the mediating role of employee work engagement between employee creativity and these perceptions. Utilizing a quantitative research strategy, the study includes a sample of 396 members from the banking sector in Pakistan. The study employs PLS-SEM to test hypotheses. Findings indicate that employee work engagement serves as a mediator between employees’ perceptions of high-performance HRM practices and creativity, while entrepreneurial leadership moderates this association. Entrepreneurial leadership enhances the employee–organization relationship and strengthens the impact of high-performance HRM practices on positive work-related behaviours. The study contributes to the body of knowledge by examining the strong role of employee work engagement in the relationship between employee perceptions of high-performance HRM practices and creativity as mediator, as well as the significance of entrepreneurial leadership as a moderator in that relationship to optimize the working of organization stimulating through the demand resource theory.","PeriodicalId":53215,"journal":{"name":"FIIB Business Review","volume":null,"pages":null},"PeriodicalIF":2.6,"publicationDate":"2024-02-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140434702","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Accounting Conservatism, IPO Underpricing, and Post-issue Stock Performance of Indian SMEs 印度中小型企业的会计保守主义、IPO定价过低和发行后股票表现

IF 2.6

FIIB Business Review Pub Date : 2024-02-24 DOI: 10.1177/23197145241228436

R. Saravanan, Yash Shree, Mohammad Firoz

{"title":"Accounting Conservatism, IPO Underpricing, and Post-issue Stock Performance of Indian SMEs","authors":"R. Saravanan, Yash Shree, Mohammad Firoz","doi":"10.1177/23197145241228436","DOIUrl":"https://doi.org/10.1177/23197145241228436","url":null,"abstract":"This study aims to investigate the influence of accounting conservatism on the underpricing phenomenon observed in Initial Public Offerings (IPOs) of small- and medium-sized enterprises (SMEs) in India. For this investigation, the study specifically focuses on two major dimensions of conservatisms, namely, conditional conservatism and unconditional conservatism. The sample for this investigation consists of 254 SMEs that underwent IPOs between 2013 and 2022 and subsequently got listed in the NSE Emerge Index. Employing a multivariate regression analysis, the findings indicate a significant and negative association between both conditional and unconditional conservatism and IPO underpricing in the SME market. This result implies that the adoption of conservative accounting practices plays a prominent role in curtailing the underpricing tendencies observed in SME offerings. Furthermore, an investigation of long-term IPO performance using a buy-and-hold abnormal return approach indicates that the presence of conditional conservatism positively impacts IPO performance in the long run. Conversely, unconditional conservatism is found to have a detrimental effect on the long-term performance of SME IPO issues. Overall, the outcomes demonstrate that investors stand to gain from informative financial statements that result from the adoption of conservatism. However, it is critical that conservatism is selectively applied to avoid excessive understatement of firm value. The study findings highlight the nuanced relationship between accounting conservatism and IPO performance and offer valuable insight that can benefit firm managers, underwriters, and lead managers involved in the IPO process.","PeriodicalId":53215,"journal":{"name":"FIIB Business Review","volume":null,"pages":null},"PeriodicalIF":2.6,"publicationDate":"2024-02-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140433540","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Entrepreneurial Orientation and Innovation Performance of Saudi Firms: A Sequential Mediation Model of Absorptive Capacity and Innovation Capability 沙特企业的创业导向与创新绩效：吸收能力与创新能力的序列中介模型

IF 2.6

FIIB Business Review Pub Date : 2024-02-18 DOI: 10.1177/23197145231220426

Wassim J. Aloulou

{"title":"Entrepreneurial Orientation and Innovation Performance of Saudi Firms: A Sequential Mediation Model of Absorptive Capacity and Innovation Capability","authors":"Wassim J. Aloulou","doi":"10.1177/23197145231220426","DOIUrl":"https://doi.org/10.1177/23197145231220426","url":null,"abstract":"This study examines the relationship between entrepreneurial orientation (EO) and innovation performance (IP) using a sequential mediation model of absorptive capacity (AC) and innovation capability (ICAP). We conduct a literature review, develop and test hypotheses using structural equation modelling (SEM) and data collected from 225 Saudi small and medium enterprises (SMEs) operating in several sectors in Saudi Arabia. The findings reveal statistically significant relationships between the EO dimensions (proactive innovativeness and risk-taking) and AC and ICAP. However, no direct relationship is found between the EO dimensions and IP. Therefore, AC mediates the relationship between the EO dimensions and ICAP. In addition, ICAP mediates the relationship between the EO dimensions and AC to IP, while AC does not mediate the relationship between the EO dimensions and IP. To the best of our knowledge, limited research has simultaneously explored the impact of EO, AC, ICAP, and IP in the Saudi context. Our study adds to the existing body of knowledge in the fields of entrepreneurship, innovation, and strategic management by providing empirical evidence specific to the Saudi context. It also displays the significance of managers turning strategic EO dimensions into innovation outcomes through AC and ICAP as a contribution to managerial practices.","PeriodicalId":53215,"journal":{"name":"FIIB Business Review","volume":null,"pages":null},"PeriodicalIF":2.6,"publicationDate":"2024-02-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140452912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Exploring the Influence of Positive- and-Negative Electronic Word of Mouth on Online Consumer Behaviour and Customer Loyalty 探索正面和负面电子口碑对网络消费者行为和客户忠诚度的影响

IF 2.6

FIIB Business Review Pub Date : 2024-02-18 DOI: 10.1177/23197145241229915

Regina Velnadar, Sunitha Chelliah Kumaravel, Jaheera Thasleema Abdul Lathief, Christina Maria Jayacyril, Rohit, Bradley J. Olson, Satyanarayana Parayitam

{"title":"Exploring the Influence of Positive- and-Negative Electronic Word of Mouth on Online Consumer Behaviour and Customer Loyalty","authors":"Regina Velnadar, Sunitha Chelliah Kumaravel, Jaheera Thasleema Abdul Lathief, Christina Maria Jayacyril, Rohit, Bradley J. Olson, Satyanarayana Parayitam","doi":"10.1177/23197145241229915","DOIUrl":"https://doi.org/10.1177/23197145241229915","url":null,"abstract":"This study aims at investigating the effect of both positive and negative electronic word of mouth (eWOM) on online consumer buying behaviour, customer satisfaction, and customer loyalty. A conceptual model is developed and tested with the data collected from 652 respondents from a developing country. After checking the psychometric properties of the survey instrument, hierarchical regression was performed to test the hypothesized relationships. The results indicate that (a) positive eWOM has a positive effect and negative eWOM has a significant negative effect on online consumer buying behaviour, (b) online buying behaviour is positively associated with customer satisfaction, which, in turn, is related to customer loyalty, and (c) trust in information moderates the relationship between (a) positive eWOM and online buying behaviour, and (b) negative eWOM online buying behaviour. The findings also suggest that trust in the product increases the strength of the positive effect of online buying behaviour and customer satisfaction. The theoretical contribution of this article stems from highlighting the importance of trust in information and trust in products in strengthening the relationship between eWOM and online buying behaviour. The conceptual model developed and tested in this study provides valuable insights into the effects of both positive and negative eWOM on customer satisfaction and loyalty. The study recommends that e-retailers identify the most appropriate platforms where the potential buyers interact with others and exchange reviews and comments that may profoundly affect online buying behaviour.","PeriodicalId":53215,"journal":{"name":"FIIB Business Review","volume":null,"pages":null},"PeriodicalIF":2.6,"publicationDate":"2024-02-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139959132","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0