Jurnal Ilmiah Ilmu Administrasi Publik最新文献

{"title":"INOVASI PELAYANAN PUBLIK PADA SISTEM PEMBAYARAN BANK INDONESIA BANTEN","authors":"Anisa Ayu Ning Tyas, Idhotun Nafiah, Eko Prasetyo","doi":"10.33592/jiia.v12i2.3249","DOIUrl":"https://doi.org/10.33592/jiia.v12i2.3249","url":null,"abstract":"Inovasi pelayanan sektor publik merupakan tuntutan sekaligus kebutuhan, karena setiap negara mendorong lahirnya inovasi agar tetap kompetitif. Indonesia dengan indeks inovasi globalnya berada pada peringkat 87 dari 132 negara, membutuhkan lompatan yang tajam agar kinerja inovasi mampu meningkatkan daya saingnya. Termasuk di dalamnya adalah Bank Indonesia yang merupakan bagian dari sektor publik, melahirkan berbagai inovasi dalam sistem pembayaran ritel, salah satunya adalah BI FAST dan QRIS. Penelitian ini bertujuan untuk mengetahui tipologi inovasi sektor publik dari inovasi Bank Indonesia berupa BI FAST dan QRIS. Selain itu, penelitian ini bertujuan mengkaji persepsi pengguna terhadap BI FAST dan QRIS dari aspek perolehan informasi, manfaat, masalah yang dihadapi dan tingkat kepuasan. Penelitian ini menggunakan metode kualitatif deskriptif dengan informan berasal dari Bank Indonesia dan para pengguna BI FAST dan QRIS. Hasil penelitian menunjukkan bahwa berdasarkan konsep tipologi inovasi yang dikemukakan oleh Chen dkk, maka inovasi yang dilakukan oleh Bank Indonesia melalui BI FAST dan QRIS termasuk dalam tipologi inovasi kebijakan. Selain itu, penelitian memberikan gambaran bahwa persepsi pengguna terhadap BI FAST dan QRIS sebagai produk inovasi adalah sangat positif.","PeriodicalId":52890,"journal":{"name":"Jurnal Ilmiah Ilmu Administrasi Publik","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89291194","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"IMPLEMENTASI KEBIJAKAN ALOKASI DANA DESA DI DESA PABUARAN KECAMATAN RANGKASBITUNG","authors":"Jaka Maulana, Agus Sjafari, Suwaib Amiruddin","doi":"10.33592/jiia.v12i2.2619","DOIUrl":"https://doi.org/10.33592/jiia.v12i2.2619","url":null,"abstract":"Penelitian ini bertujuan untuk mengetahui implementasi kebijakan alokasi dana desa di desa Pabuaran kecamatan Rangkasbitung. Metode penelitian kualitatif menjadi pendekatan yang digunakan dalam penelitian ini yaitu dengan pengambilan data melalui observasi, wawancara mendalam dan dokumentasi. Hasil penelitian ditemukan kebijakan alokasi dana desa di desa Pabuaran kecamatan Rangkasbitung memiliki kemanfaatan untuk Desa dari Desa dan masyarakat sekitar. Keterlibatan masyarakat menjadi aspek yang diperlukan untuk dapat mengendalikan secara  lokalitas dalam mewujudkan lingkungan yang berkualitas. Pelibatan masyarakat dalam pembangunan, dimulai dari perencanaan, pelaksanaan sampai dengan pemanfaatan. Keberadaan implementasi kebijakan alokasi dana desa di desa Pabuaran kecamatan Rangkasbitung total dari pembangunan, namun dari jenis usulan program/kegiatan masih belum terealisasi semuanya.","PeriodicalId":52890,"journal":{"name":"Jurnal Ilmiah Ilmu Administrasi Publik","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83298087","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"KINERJA BPBD DALAM MENANGGULANGI KEBAKARAN DI DAERAH PASAR BAWAH KOTA LAHAT TAHUN 2020","authors":"Okta Tri Dendi, Doris Febriyanti, Isabella Isabella","doi":"10.33592/jiia.v12i2.2854","DOIUrl":"https://doi.org/10.33592/jiia.v12i2.2854","url":null,"abstract":"Badan Penanggulangan Bencana Daerah Lahat merupakan suatu instansi yang bergerak di bidang kebencanaan sehingga suatu daerah yang mempunyai bencana kebakaran permukiman ditanggungjawabkan oleh Badan Penanggulangan Bencana Daerah Lahat. Metode penelitian ini mengunakan metode kualitatif. dimulai dari metode pengumpulan data yang digunakan yaitu observasi, wawancara dan dokumentasi, metode analisis data deskriptif dengan empat macam sifat, yaitu analisis induktif, proses pengumpulan data, proses interaktif, dan proses siklus. Adapun hasil penelitian dalam kinerja Badan Penanggulangan Bencana Daerah Lahat dalam menanggulangi kebakaran daerah Pasar Bawah Lahat tahun 2020 kurang baik Karena dengan sistem pelayanan dari Badan penanggulangan Bencana Daerah Lahat mengenai pengaduan bencana terhadap masyarakat dan dengan keterbatasan anggaran masih tidak ada kejelasan dalam membuat Rancangan Anggaran Biaya untuk pelatihan dan sosialisasi serta dengan ketidak transparan terhadap anggaran Rekontruksi kebakaran Pasar Bawah Lahat tahun 2020 dan kurangnya pemahaman masyarakat terhadap Badan Penanggulangan Bencana Daerah Lahat. Maka dari itu Badan Penangulangan Bencana Daerah untuk memperbaiki secara sistem internal, mempersiapkan lebih baik terhadap masyarakat serta keterbukaan kepada masyarakat dalam hal kebencanaan sehingga yang diharapkan masyarakat itu sesuai dengan keinginan masyarakat.","PeriodicalId":52890,"journal":{"name":"Jurnal Ilmiah Ilmu Administrasi Publik","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87843549","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"PERTUMBUHAN PERKAMPUNGAN KUMUH DI INDONESIA","authors":"Siti Zubaidah, Irvan Arif Kurniawan","doi":"10.33592/jiia.v12i2.3216","DOIUrl":"https://doi.org/10.33592/jiia.v12i2.3216","url":null,"abstract":"Penelitian ini bertujuan untuk menganalisis pertumbuhan kampung kumuh di Indonesia. Kemunculan permukiman kumuh di berbagai kota disebabkan oleh beberapa faktor, diantaranya ketidakseimbangan antara tingkat urbanisasi dengan ketersediaan lahan perumahan. Disamping itu kurangnya sinergi antara pemerintah dan masyarakat dalam menciptakan permukiman yang layak huni, pengelolaan tata ruang yang tidak teratur, kurangnya kepedulian masyarakat dalam mendirikan bangunan sesuai standar berlaku, serta lemahnya pengawasan pengawasan dalam izin mendirikan bangunan berdampak terhadap rendahnya kualitas hidup masyarakat miskin perkotaan di Indonesia. Salah satu intervensi kebijakan dalam mengatasi kampung kumuh dilaksanakan melalui Program Kotaku yang bertujuan untuk menyelesaikan permasalahan sosial yang bersifat kompleks, berbasis pemberdayaan masyarakat. Riset ini menggunakan pendekatan kuantitatif deskriftif yang menganalisis pertumbuhan permukiman kumuh perkotaan Indonesia dengan menggunakan pemetaan data infografis berdasarkan Wilayah dan Provinsi. Hasil penelitian menunjukan bahwa pertumbuhan permukiman kumuh di perkotaan Indonesia masih terus meningkat berdasarkan data tahun 2017-2019 terjadi peningkatan mencapai 13.86%. Disamping itu  rumah tangga di permukiman kumuh tidak memiliki akses terhadap sumber air minum layak dan tidak memiliki akses terhadap sanitasi.","PeriodicalId":52890,"journal":{"name":"Jurnal Ilmiah Ilmu Administrasi Publik","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-10-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73118129","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"COLLABORATIVE GOVERNANCE DALAM MENGATASI MASALAH LINGKUNGAN DI KELURAHAN MARGASRI, KECAMATAN KARAWACI, KOTA TANGERANG","authors":"Rekha Silvia Puri, Ahmad Murodi, Irvan Arif Kurniawan","doi":"10.33592/jiia.v12i2.3217","DOIUrl":"https://doi.org/10.33592/jiia.v12i2.3217","url":null,"abstract":"Penelitian ini bertujuan untuk mengetahui proses collaborative governance dalam permasalahan lingkungan di Kelurahan Margasari, Kecamatan Karawaci Kota Tangerang, dan untuk mengetahui faktor apa saja yang menghambat dalam proses collaborative governace ini. Penelitian ini yaitu penelitian deskriptif dengan mengunakan pendekatan kualitatif. Teknik yang digunakan untuk pengumpulan data yaitu dengan cara observasi, dokumentasi dan wawancara. Metode penelitian yang digunakan yaitu metode penelitian kualitatif deskritif. Informan dalam penelitian ini adalah para aktor yang terlibat diantaranya yaitu, para aparatur desa yang di dalamnya  yaitu ketua RT, ketua RW, dan Lurah, serta perwakilan dari instansi pemerintah yang terlibat dalam mengatasi masalah lingkungan ini, seperti Dinas Lingkungan Hidup Kota Tangerang yang berkolaborasi untuk kerja sama dalam mengatasi masalah lingkungan ini. Dari hasil penelitian ini menunjukan bahwa adanya pertemuan secara tatap muka atau diskusi dengan pihak-pihak terkait serta pemangku kepentingan untuk membicarakan bagaimana kedepannya agar program ini dapat berjalan, bagaimana progres selanjutnya, rencana-rencana apa yang ingin diwujudkan ditahap selanjutnya untuk mencapai tujuan bersama, proses dalam pencapaian komitmen, pemahaman antar aktor dan pihak terkait, serta pencapaian hasil sementara terkait masalah lingkungan di Kelurahan Margasari, Kecamatan Karawaci Kota Tangerang ini.   ","PeriodicalId":52890,"journal":{"name":"Jurnal Ilmiah Ilmu Administrasi Publik","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-10-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86136618","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Implementation of Housing Development Licensing and Non-Licensing Policies for Low Income Communities of Sukabumi City","authors":"Siti Syadzalia Azmila, Andi Mulyadi, M. R. Amirulloh","doi":"10.26858/jiap.v12i2.37481","DOIUrl":"https://doi.org/10.26858/jiap.v12i2.37481","url":null,"abstract":"The purpose of the study was to determine the process of implementing licensing and non-licensing housing development which was held to meet housing needs for low-income people. The method in this study uses a descriptive research method with a qualitative approach. Data collection techniques using interview techniques, observation, and documentation related to the research. The data analysis technique in this study was carried out qualitatively. This study uses five dimensions of policy implementation from Van Meter Van Horn. Based on the results of research that has been carried out by researchers regarding the Implementation of Licensing and Non-licensing Implementation Policies for housing development for low-income communities in Sukabumi City as a whole it has been going well and optimally, but there are some things that are still not going well. Social and economic conditions have a good effect on the community, especially people with low incomes, previously they did not have a home and now have a home. Another thing is the decrease in investors in investing in the Sukabumi City area caused by the global pandemic which has an impact on all aspects.","PeriodicalId":52890,"journal":{"name":"Jurnal Ilmiah Ilmu Administrasi Publik","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48847233","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Performance of the State Civil Apparatus (ASN) at the Population and Civil Registry Office of Supiori Regency","authors":"A. Amiruddin, Markus Firdinan Semuel, Rijal Rijal","doi":"10.26858/jiap.v12i2.37414","DOIUrl":"https://doi.org/10.26858/jiap.v12i2.37414","url":null,"abstract":"This study aims to describe and analyze the performance of the State Civil Apparatus at the Population and Civil Registration Service of Supiori Regency. This research is descriptive with a qualitative approach. With data analysis techniques through observation (observation), in-depth interviews (in-depth interviews), documentation (documentation), and literature studies which include the Performance of the State Civil Apparatus in improving public services at the Population and Civil Registration Office of Supiori Regency. Analysis of the Performance of the State Civil Apparatus (ASN) at the Population and Civil Registry Office of Supiori Regency shows that the performance of employees at the Population and Civil Registration Service has not been good and optimal and really needs to be improved, especially on indicators of timeliness, quality and quantity of services. On the indicator of timeliness which is the focus of the problem in the performance of the employees of the Population and Civil Registration Office in Supiori Regency, the level of discipline of employees is still low in completing their duties. In terms of service quality, it needs to be improved because there is still a lack of supporting facilities and infrastructure, especially existing device technology and there are still public complaints in terms of inadequate service places, in terms of service quantity measured by the level of community satisfaction receiving services is still low and needs to be improved, In addition, the leadership of the Population and Civil Registration Service employees needs to be improved in order to improve the performance of the existing ASN. Factors that affect the performance of ASN in the Population and Civil Registration Service in the Supiori Regency in public services are the productivity of services carried out by employees is very influential on employee performance and it needs to be improved. significant in accordance with applicable regulations. From Responsibility, it still needs to be improved and improved, this greatly affects the performance assessment to measure the level of satisfaction of the community being served, while judging by Accountability, it can be seen that there are still differences in attitudes shown by employees in providing services, where these differences are a form of injustice in providing services to the community, both That's the difference in.","PeriodicalId":52890,"journal":{"name":"Jurnal Ilmiah Ilmu Administrasi Publik","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49317797","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Responsiveness of the Indonesian Ombudsman in Handling Complaints about Maladministration of Police Services of the Republic of Indonesia","authors":"Abdul Mahsyar, S.H. M.H Musakkir, Sudarmi Sudarmi, Adnan Ma'ruf, Rijal Rijal","doi":"10.26858/jiap.v12i2.37076","DOIUrl":"https://doi.org/10.26858/jiap.v12i2.37076","url":null,"abstract":"The background of this research is the maladministration of Makassar Polrestabes services which can be seen in public complaints to the Ombudsman. The research problem is how responsive the handling of public complaints is. This study aims to determine the responsiveness in handling complaints in accordance with the provisions of the regulations. The approach used is a qualitative method with a phenomenological type, data obtained from informants namely the head and assistants of the RI Ombudsman Representative for South Sulawesi, Makassar Police Chief and staff, and the reporting community. Collecting data through interviews, observation and document review. The Miles and Huberman model interactive data analysis through the process of data reduction, data presentation, and inference/verification. The results of the study found three aspects of service responsiveness, namely input responsiveness, process responsiveness, and output responsiveness. All three have been carried out well based on work patterns that refer to applicable regulations. In the aspect of input responsiveness, the reporting community still complains because it is constrained by administrative and substantive requirements so that the report is not processed to the case register stage. Settlement of public complaints regarding maladministration of Makassar Polrestabes services is resolved with recommendations for clarification, mediation or conciliation, by providing understanding to the public on the service process. To increase responsiveness, the Ombudsman needs to carry out intensive socialization and assistance to parties affected by maladministration.","PeriodicalId":52890,"journal":{"name":"Jurnal Ilmiah Ilmu Administrasi Publik","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41591766","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Evaluation of Development Planning in Riau Islands Province","authors":"Desi Waryanti","doi":"10.26858/jiap.v12i2.36880","DOIUrl":"https://doi.org/10.26858/jiap.v12i2.36880","url":null,"abstract":"The purpose of this research is to analyze the development planning process in the Riau Islands in 2020 which is not optimal. The development planning process is analyzed and described using three indicators by Willian N. Dunn's development planning evaluation theory, that is: (1) efficiency; (2) equality and (3) responsiveness. The research method used is a qualitative research method. The results of this research indicate that although the development planning process starting from the phasing and scheduling carried out by the Riau Islands Provincial Government in the preparation of the 2020 Regional Government Work Plan has been appropriate and stakeholder participation in the Musrenbang is also quite good, the work achievements contained in the regional head performance agreement at the end of the year it was found that 25% of the performance targets had not been achieved.","PeriodicalId":52890,"journal":{"name":"Jurnal Ilmiah Ilmu Administrasi Publik","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48831939","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Evaluation of the Implementation of the Principles of Law Enforcement, Transparency, and Accountability in the Implementation of Regional Head Elections During the Covid-19 Pandemic in the South Coast","authors":"Jeffry Micco Pratama, M. Adnan","doi":"10.26858/jiap.v12i2.36814","DOIUrl":"https://doi.org/10.26858/jiap.v12i2.36814","url":null,"abstract":"The purpose of this study is to analyze the strengths and weaknesses of the application of the principles of the rule of law, transparency, and accountability in the implementation of the 2020 Pesisir Selatan Pilkada and to analyze the challenges and opportunities of applying the principle of the rule of law. law, transparency, and accountability in the implementation of the 2015 South Coastal Pilkada. 2020. D In supporting the implementation of the Pilkada with legal certainty, the Pesisir Selatan Regency KPU has determined 15 decisions, including: technical instructions for stages and programs; determination of voting day and date, technical instructions for nomination procedures; determination of nomination requirements, technical instructions for the implementation of socialization, technical instructions for working procedures for the Pesisir Selatan Regency KPU, standards and technical guidelines for preparing budget needs, goods and services needs, and honorariums; technical guidelines for the distribution and accountability of the budget; technical instructions for stages, programs and implementation schedules, technical instructions for the formation of PPK, PPS, and KPPS, technical instructions for updating voter lists, technical instructions for campaign implementation, technical instructions for the need and technical specifications for the prevention and handling of Covid-19 controlling protocol equipment in the implementation of elections. In addition, implementing health governance in collaboration with the Pesisir Selatan Regency Covid-19 Task Force Team. The political party that carries the pair of candidates and their campaign team, the Regency Bawaslu, and the Republic of Indonesia Police (POLRI) of the Pesisir Selatan Regency, known as the Pesisir Selatan Police.","PeriodicalId":52890,"journal":{"name":"Jurnal Ilmiah Ilmu Administrasi Publik","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2022-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45115114","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}