Kim-Lim Tan, P. Sim, H. Ting, Wen-Yee Sim, Thomas Donohue
{"title":"A Gendered Discourse of Third-generation Chinese Migrants on Diaspora Tourism: Implications to Industry Players in Malaysia","authors":"Kim-Lim Tan, P. Sim, H. Ting, Wen-Yee Sim, Thomas Donohue","doi":"10.1080/19388160.2022.2069900","DOIUrl":"https://doi.org/10.1080/19388160.2022.2069900","url":null,"abstract":"ABSTRACT Diaspora tourism refers to the travel of people in diaspora to their ancestral homelands in search of their roots or to feel connected to their heritage. Whereas most tourists become attached to a destination after repeat visits, diaspora tourism is unique because tourists with immigrant origins often feel connected to the people, culture, and heritage of the destination before actually visiting the place. This study examines inter-gender differences concerning the formation of the intention of third-generation Chinese migrants in Malaysia to participate in diaspora tourism. Leveraging the theory of planned behavior, data were collected from 260 third-generation Chinese migrants. Using the partial least squares structural equation modeling technique, our results emphasize the critical roles of attitude and perceived behavioral control in developing intention. It also shows that females have higher expectations than males when becoming diaspora tourists. These findings provide an essential theoretical platform for new interventions to promote the active participation of diaspora tourism.","PeriodicalId":51764,"journal":{"name":"Journal of China Tourism Research","volume":"23 1","pages":"335 - 358"},"PeriodicalIF":1.9,"publicationDate":"2022-05-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82458572","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Effect of Social and Personal Norm on Intention to Patronize Green Hotels: Extension of Theory of Planned Behavior","authors":"Lei Wang, Qi Zhang, Yan Ding, P. P. Wong","doi":"10.1080/19388160.2022.2070567","DOIUrl":"https://doi.org/10.1080/19388160.2022.2070567","url":null,"abstract":"ABSTRACT Despite most previous studies investigated the relationship between consumers’ attitude and behavior gap by adopting the theory of planned behavior (TPB). However, patronizing green hotels is still considered to be one of the most persistent challenges in behavioral transformation agenda. This paper aims to contribute to the TPB by investigating the role of personal norm (PN) in explaining consumers’ intention to patronize green hotels. This study also argues that consumers’ social norms (SN) can influence their attitudes, perceived behavioral control (PBC) and PN toward intention, and attitude can influence their PBC. A total of 399 valid questionnaires were collected to empirically test the generated hypotheses using SPSS and AMOS. The findings indicated that SN positively influenced PN, attitude, PBC and intention, respectively. PN, attitude, and PBC were shown to positively influence intention. Furthermore, PN shown a mediating effect on the relationship between SN and intention, attitude displayed a mediating effect on the relationship between SN and intention, and PBC mediated the relationship between attitude and intention. This study expanded the TPB which incorporated PN as an antecedent to provide a better understanding on consumers’ intention to patronize green hotels. The theoretical contributions, practical implications and limitation are discussed accordingly. 社会规范和个人规范对消费者光顾绿色酒店意愿的影响:计划行为理论的延伸","PeriodicalId":51764,"journal":{"name":"Journal of China Tourism Research","volume":"20 1","pages":"311 - 334"},"PeriodicalIF":1.9,"publicationDate":"2022-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83066722","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Are Prior Smart Hotel Visiting Experience and Personal Innovativeness Critical to Future Visit Intention?","authors":"Huijun Yang, Hanqun Song, C. Cheung, Jieqi Guan","doi":"10.1080/19388160.2022.2064381","DOIUrl":"https://doi.org/10.1080/19388160.2022.2064381","url":null,"abstract":"ABSTRACT This study explores the relationship between consumer perception of smart hotel technology amenities (TA) and consumer visit intention to smart hotels. The mediating role in this relationship is examined by technology acceptance model (TAM). The study also examines whether prior smart hotel visiting experience and personal innovativeness can moderate this relationship. An online survey was carried out with 617 Chinese consumers. Empirical results of structural equation modeling and PROCESS show that prior visiting experience has a moderating effect but PI is not shown to have any moderating effect. This study offers further implications to capitalize on consumer loyalty.","PeriodicalId":51764,"journal":{"name":"Journal of China Tourism Research","volume":"75 1","pages":"266 - 289"},"PeriodicalIF":1.9,"publicationDate":"2022-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83451252","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Determinants of Destination Choices of Traveling for Old-age Resources: Evidence from Urban Older Adults","authors":"Yu Pan, Bingna Lin, Xiaoxiao Fu, Arthur Huang","doi":"10.1080/19388160.2022.2064382","DOIUrl":"https://doi.org/10.1080/19388160.2022.2064382","url":null,"abstract":"ABSTRACT Traveling for old-age resources (TOR) is an effective means of satisfying urban older adults’ needs for healthcare and improving their quality of life. Understanding TOR destination preferences helps manage and alleviate old-age resource shortages in cities. This study examined Chinese urban older adults’ preferences for TOR destinations, exploring the effects of motivations, constraints, satisfaction, quality of life, frequency, and length. The Chinese city tier system was considered in classifying the destinations. Multinomial logistic regression modeling was employed for data analysis on 367 urban older adults from China. The results suggested that TOR destination choices regarding general/specific destination types are subject to the identified factors. This study helps policymakers and practitioners understand how these factors affect seniors’ TOR decisions when developing, managing, and marketing these destinations. More theoretical and practical implications are discussed within the realms of senior living and senior tourism.","PeriodicalId":51764,"journal":{"name":"Journal of China Tourism Research","volume":"20 1","pages":"290 - 310"},"PeriodicalIF":1.9,"publicationDate":"2022-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86068374","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploring the Relationship between Travel Motivations and Information Sharing Behaviors on Social Media: Gendered Differences of Chinese Gen Y in a Context of Confucianism","authors":"Feifei Long, Norzalita Abd Aziz, A. H. Ngah","doi":"10.1080/19388160.2022.2057377","DOIUrl":"https://doi.org/10.1080/19388160.2022.2057377","url":null,"abstract":"ABSTRACT This research aims to explore the relationship between travel motivations and information sharing behaviors on social media in a context of Confucianism, and examine whether there are significant differences across gender. Partial least squares – structural equation modeling (PLS-SEM) was used for data analysis. By conducting a multigroup analysis (MGA), it is found that there are significant differences between three travel motivations (i.e. exciting experiences, escape and relationship/socializing) and travel information sharing between Chinese Gen Y males and females. More significantly, gender-based differences reveal a combination of traditionality and modernity of social norms guiding Chinese Gen Y’s travel motivations and online information sharing behaviors. This paper makes theoretical contributions to tourism literature with regard to Chinese tourists and China’s outbound tourism market by comparing Gen Y males and females in a Confucianism context. Furthermore, marketing implications and future research directions are provided.","PeriodicalId":51764,"journal":{"name":"Journal of China Tourism Research","volume":"87 1","pages":"245 - 265"},"PeriodicalIF":1.9,"publicationDate":"2022-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73898649","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Influence of Word-of-web on Customers’ Purchasing Process: The Case of Xiaohongshu","authors":"Yijia Sun, Tuan Phong Ly","doi":"10.1080/19388160.2022.2057378","DOIUrl":"https://doi.org/10.1080/19388160.2022.2057378","url":null,"abstract":"ABSTRACT Word-of-web (WOW) today has become crucial to exchange marketing information between customers via online platforms. However, there is a lack of research on the marketing potency of WOW on customer purchasing process. This study employed expectancy-confirmation theory (ECT) and trust factors to understand consumers’ purchasing process using WOW on Xiaohongshu, a Chinese social media and e-commerce platform. Due to its popularity and representativeness among digital marketing platforms, it was chosen as a case study. The process is studied in three periods: pre-purchase, transaction, and post-purchase. In pre-purchase period, users are suspicious of WOW, though it can trigger high expectations with appealing display. During transaction period, people generally have a positive expectation confirmation of using Xiaohongshu to purchase F&B services and it was further discovered that moment-of-truth can contribute to overall satisfaction. Nonetheless, at post-purchase period, the intention of re-visiting restaurants is low while the continuity with Xiaohongshu is affirmative. The strong perceived usefulness leads to users’ loyalty to the app even with a negative catering experience. This paper contributes to revising and extending the application of the ECT model in explaining customers’ purchasing process based on WOW. It also helps marketers make adaptive management decisions regarding online marketing with WOW.","PeriodicalId":51764,"journal":{"name":"Journal of China Tourism Research","volume":"19 1","pages":"221 - 244"},"PeriodicalIF":1.9,"publicationDate":"2022-03-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86600483","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Big Data in China Tourism Research: A Systematic Review of Publications from English Journals","authors":"Hengyun Li, Qian Wang, Lingyan Zhang, Danting Cai","doi":"10.1080/19388160.2022.2049943","DOIUrl":"https://doi.org/10.1080/19388160.2022.2049943","url":null,"abstract":"ABSTRACT Expansive data, collected and stored at unprecedentedly granular levels, are transforming the tourism landscape. Big data has received considerable attention in tourism-related research; a growing number of scholars are exploring the latest applications to exploit this resource’s underlying potential. Regular systematic reviews of the field’s progress and academic trends are needed, yet few efforts have addressed the Chinese context. Accordingly, this paper assesses 66 tourism articles featuring big data analytics in past decades and summarizes the literature by data types and research topics. Current trends and future directions are discussed based on the findings.","PeriodicalId":51764,"journal":{"name":"Journal of China Tourism Research","volume":"49 1","pages":"453 - 471"},"PeriodicalIF":1.9,"publicationDate":"2022-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73377451","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Organic destination imagery and social media: Mapping tourism dynamics across China’s Greater Bay Area cities","authors":"W. Lei, Zhaoyu Chen, Xiaolin Zhou, B. King","doi":"10.1080/19388160.2022.2047857","DOIUrl":"https://doi.org/10.1080/19388160.2022.2047857","url":null,"abstract":"ABSTRACT Drawing upon Gunn’s formative concept of organic destination image this study proposes an application and extension in a contemporary regional context. Noting that the formation of destination image now emanates from tourists as well as from tourism businesses, the researchers use a prominent Chinese social media platform – the Red – to evaluate tourist/user generated content on the destination image of the ‘9 + 2’ Greater Bay Area cities in southern China (9 mainland cites plus Macao and Hong Kong SARs). The authors employed computer-aided lexical analysis on over 10,000 posts extracted from the Red. Four clusters of designative and prescriptive image are revealed. The study contributes to knowledge by applying big data analytics to study destination image from the tourist perspective (user-generated organic image), especially in a regional context. The insights offer prospective benefits to destination planners at local and regional levels by showing the merits of mobilizing tourism resources across multiple cities.","PeriodicalId":51764,"journal":{"name":"Journal of China Tourism Research","volume":"14 5","pages":"197 - 220"},"PeriodicalIF":1.9,"publicationDate":"2022-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72471841","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Risk in Active Sport Tourism Projects: Narratives from Managers in the Chinese Event Industry","authors":"Weilin Zhang, D. Knox, G. Prabhakar","doi":"10.1080/19388160.2022.2050872","DOIUrl":"https://doi.org/10.1080/19388160.2022.2050872","url":null,"abstract":"ABSTRACT The purpose of this study is to identify risk issues in managing active sport tourism event projects in China from the perspective of event managers. A qualitative method was utilized, with 12 semi-structured interviews being conducted in China in order to achieve the research objectives. A key finding is that ten risk issue categories were identified: safety, financial, environmental, technical equipment, operations, human resources, political, legal, tourist behavioral, and relationships. Among these categories, the issues can be further divided into two groups focused around, firstly, ‘contributing risk’ which directly leads to the occurrence of the second ‘primary risk’ category. The second finding uncovers the impacts of these risk issues as well as the interaction between them. Furthermore, another finding reveals distinctions of risk issues in different types of sport tourism event projects in China. This research contributes to the development of systematic understanding of categories and management of risk in active sport tourism from the perspective of managers, and will be useful in developing consensus in both the Chinese and international sport tourism industries.","PeriodicalId":51764,"journal":{"name":"Journal of China Tourism Research","volume":"1 1","pages":"176 - 196"},"PeriodicalIF":1.9,"publicationDate":"2022-03-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91057096","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
J. Xu, K. Chung, Xinyan Zhang, Pimtong Tavitiyaman
{"title":"Fostering Work-integrated Learning in Hospitality and Tourism: An Integration of Leximancer and Students’ Self-reflective Statement Approaches","authors":"J. Xu, K. Chung, Xinyan Zhang, Pimtong Tavitiyaman","doi":"10.1080/19388160.2022.2047858","DOIUrl":"https://doi.org/10.1080/19388160.2022.2047858","url":null,"abstract":"ABSTRACT Several studies have discussed work-integrated learning in hospitality and tourism education. Unfortunately, few have taken metacognition theory to explore students’ self-reflective learning in this regard. In this study, 144 self-reflective learning statements were collected from undergraduate students in Hong Kong. Results showed the major themes of work-integrated learning revolving around the work details, guests and services, the companies, and diversity of the industry. Learning was also found different across industry sectors. A conceptual framework of work-integrated learning and students’ metacognition was developed. Students’ metacognition focused on such aspects as skill improvement, personal change and development, self-awareness, cross-cultural horizon, and application of class knowledge, thereby leading to their career prospects and recommendations given to the industry or company.","PeriodicalId":51764,"journal":{"name":"Journal of China Tourism Research","volume":"205 1","pages":"1330 - 1354"},"PeriodicalIF":1.9,"publicationDate":"2022-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75522912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}