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Omnichannel Retailing and Customer Retention: The Mediating Effect of Omnichannel Shopping Experience 全渠道零售与客户维系:全渠道购物体验的中介效应
التجارة والتمويل Pub Date : 2023-12-01 DOI: 10.21608/caf.2023.329148
نجلاء محمد ضياء رمزي, هبه محمد عبد الوهاب توفیق شحاتة
{"title":"Omnichannel Retailing and Customer Retention: The Mediating Effect of Omnichannel Shopping Experience","authors":"نجلاء محمد ضياء رمزي, هبه محمد عبد الوهاب توفیق شحاتة","doi":"10.21608/caf.2023.329148","DOIUrl":"https://doi.org/10.21608/caf.2023.329148","url":null,"abstract":"Advances in technology have led to the growth of channels via which businesses can communicate with customers, sell goods, and provide services. To survive in today's competitive retail market, businesses are placing a greater emphasis on omnichannel strategies, which involve integrating and coordinating a variety of sales channels to better serve and retain customers. Omnichannel retailing is a prominent strategy used by businesses to provide customers with a unified shopping experience across multiple channels. Based on the Stimulus – Organism – Response (S-O-R) theory, the purpose of the research is to examine the effect of omnichannel retailing strategies on customer retention mediated by the omnichannel shopping experience. A quantitative approach was employed, and a questionnaire was distributed electronically to the customers of fashion retailing in Egypt. The data was analyzed using the Smart PLS software. The results showed that omnichannel dimensions: integration, seamlessness and fulfillment have a positive effect on customer retention, and that fulfillment has the strongest effect among the three dimensions on customer retention. The results also revealed that shopping experience mediates the relationship between omnichannel retailing and customer retention.","PeriodicalId":509019,"journal":{"name":"التجارة والتمويل","volume":"22 3-4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139190930","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
أثر التحول الرقمي على تحسين الكفاءة الإدارية بالتطبيق على الهيئة العامة للتعليم التطبيقي في ضوء رؤية الكويت 2035 أثر التحول الرقمي على تحسين الكفاءة الإدارية بالتطبيق على الهيئة العامة للتعليم التطبيقي في ضوء رؤية الكويت 2035
التجارة والتمويل Pub Date : 2023-12-01 DOI: 10.21608/caf.2023.329140
فضة الخميس
{"title":"أثر التحول الرقمي على تحسين الكفاءة الإدارية بالتطبيق على الهيئة العامة للتعليم التطبيقي في ضوء رؤية الكويت 2035","authors":"فضة الخميس","doi":"10.21608/caf.2023.329140","DOIUrl":"https://doi.org/10.21608/caf.2023.329140","url":null,"abstract":"","PeriodicalId":509019,"journal":{"name":"التجارة والتمويل","volume":"2 28","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139194001","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Relationship Between Corporate Governance Mechanisms and Financing Decision: Evidence from Listed Egyptian Firms 公司治理机制与融资决策之间的关系:来自埃及上市公司的证据
التجارة والتمويل Pub Date : 2023-12-01 DOI: 10.21608/caf.2023.328032
Hend Mohamed El Gamel Abd Ehamed
{"title":"The Relationship Between Corporate Governance Mechanisms and Financing Decision: Evidence from Listed Egyptian Firms","authors":"Hend Mohamed El Gamel Abd Ehamed","doi":"10.21608/caf.2023.328032","DOIUrl":"https://doi.org/10.21608/caf.2023.328032","url":null,"abstract":"The primary objective of this study is to conduct an empirical investigate how mechanisms of Corporate Governance are associated with the Financing Decisions made by corporations in Egypt. Financing decision is measured by using debt ratio. The Corporate Governance mechanisms are measured by the board size, board independence, CEO duality, managerial ownership, and institutional ownership. Furthermore, this study incorporates four control variables that represent characteristics of the company, specifically, company size, company age, profitability, and liquidity. Historical data from Egyptian firms listed and traded on the Egyptian Stock Exchange (EGX) consisting of 90 firm-year observations for the period between 2019 and 2021 are utilized. The study utilized multiple linear regression analysis to assess the association between mechanisms of corporate governance and financing decisions. The findings revealed a significant association between board size and CEO duality and financing decisions, proxied by the debt ratio, among the leading Egyptian firms. Moreover, the results highlighted the considerable influence of profitability, liquidity, and firm size on the way these firms make financing decisions. Conversely, the findings of the study also imply that the variables of the board independence, managerial ownership and institutional investor may not have a significant influence shaping the financing choices within these companies.","PeriodicalId":509019,"journal":{"name":"التجارة والتمويل","volume":"7 31","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139193997","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
استخدام النمذجة البنائية لدراسة أثر الدور الوسيط لقابلية التقارير المالية للقراءة في تعزيز العلاقة بين حوكمة الشركات وتكاليف الوكالة دراسة تطبيقية استخدام النمذجة البنائية لدراسة أثر الدور الوسيط لقابلية التقارير المالية للقراءة في تعزيز العلاقة بين حوكمة الشركات وتكاليف الوكالة دراسة تطبيقية
التجارة والتمويل Pub Date : 2023-12-01 DOI: 10.21608/caf.2023.329146
عبير احمد عبد الحافظ محمود
{"title":"استخدام النمذجة البنائية لدراسة أثر الدور الوسيط لقابلية التقارير المالية للقراءة في تعزيز العلاقة بين حوكمة الشركات وتكاليف الوكالة دراسة تطبيقية","authors":"عبير احمد عبد الحافظ محمود","doi":"10.21608/caf.2023.329146","DOIUrl":"https://doi.org/10.21608/caf.2023.329146","url":null,"abstract":"","PeriodicalId":509019,"journal":{"name":"التجارة والتمويل","volume":"212 ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139195445","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
نمذجة "الدور الوسيط للمنفعة المدركة بين مشاركة العميل في تخصيص الخدمة ورضا العميل" كمؤثرات للاحتفاظ بالعملاء: دراسة تطبيقية على عملاء قطاع شركات الاتصالات في مصر. نمذجة "الدور الوسيط للمنفعة المدركة بين مشاركة العميل في تخصيص الخدمة ورضا العميل" كمؤثرات للاحتفاظ بالعملاء: دراسة تطبيقية على عملاء قطاع شركات الاتصالات في مصر.
التجارة والتمويل Pub Date : 2023-12-01 DOI: 10.21608/caf.2023.328029
ياسر سيد احمد حسين, سحر حسن الطيب
{"title":"نمذجة \"الدور الوسيط للمنفعة المدركة بين مشاركة العميل في تخصيص الخدمة ورضا العميل\" كمؤثرات للاحتفاظ بالعملاء: دراسة تطبيقية على عملاء قطاع شركات الاتصالات في مصر.","authors":"ياسر سيد احمد حسين, سحر حسن الطيب","doi":"10.21608/caf.2023.328029","DOIUrl":"https://doi.org/10.21608/caf.2023.328029","url":null,"abstract":"","PeriodicalId":509019,"journal":{"name":"التجارة والتمويل","volume":"64 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139189161","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Mathematical Programming in Statistical Matching 统计匹配中的数学编程
التجارة والتمويل Pub Date : 2023-12-01 DOI: 10.21608/caf.2023.328025
A. M. Elrefaey, Ramadan Hamid, Elham Abd Elrazik Ismail, Safia Mahmoud Ezzat Mohallal
{"title":"Mathematical Programming in Statistical Matching","authors":"A. M. Elrefaey, Ramadan Hamid, Elham Abd Elrazik Ismail, Safia Mahmoud Ezzat Mohallal","doi":"10.21608/caf.2023.328025","DOIUrl":"https://doi.org/10.21608/caf.2023.328025","url":null,"abstract":"Statistical matching methods goal is to combine several data sources to build datasets. The main goal of statistical matching is to make helpful and informative synthetic data without collecting more data or making new surveys. The study aims to use the goal programming approach in statistical matching to complete the data in two files, where the first file contains variables different from the second file, with one or more of the common variables. To reach this goal, a linear regression model is designed for each of the variables in each file in terms of the variables in the two files. The goal programming approach was used to estimate the parameters of the two regression models, and from it the estimated value of the variables presents in the first file and not present in the second file, and so on, hence we get a file with all the variables. The goal programming approach has the advantage of minimizing the effect of outliers with estimates because it uses minimization of the sum of absolute deviations. Moreover, the proposed approach has a constraint that guarantees significant estimations of the parameters. In addition to formulating the model, A simulation study evaluates the proposed approach's performance by generating and imputing data for dependent variables from different distributions. Results show the efficacy of the approach in accurately estimating missing values while maintaining data quality and minimizing errors.","PeriodicalId":509019,"journal":{"name":"التجارة والتمويل","volume":"43 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139193145","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
إشكاليات تطبيق ضريبة القيمة المضافة في مصر وسبل معالجتها في ضوء التجارب الدولية إشكاليات تطبيق ضريبة القيمة المضافة في مصر وسبل معالجتها في ضوء التجارب الدولية
التجارة والتمويل Pub Date : 2023-09-01 DOI: 10.21608/caf.2023.330219
حمدي أحمد على الهنداوى
{"title":"إشكاليات تطبيق ضريبة القيمة المضافة في مصر وسبل معالجتها في ضوء التجارب الدولية","authors":"حمدي أحمد على الهنداوى","doi":"10.21608/caf.2023.330219","DOIUrl":"https://doi.org/10.21608/caf.2023.330219","url":null,"abstract":"","PeriodicalId":509019,"journal":{"name":"التجارة والتمويل","volume":"33 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139346224","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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