Journal of Tourism and Services最新文献_第2页

Modern Green Hotels Initiatives from Guests Perspective 从客人角度看现代绿色酒店的举措

Journal of Tourism and Services Pub Date : 2024-06-14 DOI: 10.29036/jots.v15i28.768

Katarzyna Szczepańska-Woszczyna, Anuphat Thirakulwanich, Sebastian Kot

{"title":"Modern Green Hotels Initiatives from Guests Perspective","authors":"Katarzyna Szczepańska-Woszczyna, Anuphat Thirakulwanich, Sebastian Kot","doi":"10.29036/jots.v15i28.768","DOIUrl":"https://doi.org/10.29036/jots.v15i28.768","url":null,"abstract":"The green hotel concept has generated interest among researchers and policymakers due to the increasing environmental and green practices awareness. In Thailand, the Green Leaf Certification is used to indicate the eco-friendly status of a hotel. It contains all or most aspects covering environmental policies such as waste management, energy, and water efficiency, procurement of hotel supplies, air and water quality, noise pollution, hazardous material management, ecological impact, collaboration with community and local administration, etc. The research explored a different perspective on modern green hotel initiatives by analyzing real-life guests' perspectives, adopting a survey research design method. Green Leaf-certified hotels in the Central region of Thailand were selected using a convenience sampling technique. Primary data was obtained from hotel guests using a structured online questionnaire hosted on Google Forms. A sample of 375 respondents completed the online questionnaire. The data was analyzed through discussions and multiple regression analysis for the quantitative data. The results indicated that modern green hotels in the Central region of Thailand have adopted various green initiatives to be recognized as green hotels. Among them are Green Leaf Certification, recycling, organic food, food waste composting program, bioextract production program, water conservation and energy savings, and prohibition of smoking. The results indicated that green practices (green hotel practices, green consumption, and green innovation) positively and significantly affect guest perspectives (guest satisfaction and guest loyalty). The study concludes that green hotel initiatives help hotels comply with the green regulations and monitoring bodies pushing the hospitality sector towards green initiatives, increase guest satisfaction, especially the green champions, improve guest loyalty, and boost hotels' competitiveness and market share.","PeriodicalId":508461,"journal":{"name":"Journal of Tourism and Services","volume":"33 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141340373","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

International Tourist’s Perspective of Environmentally Responsibility Behaviour 国际游客对环境责任行为的看法

Journal of Tourism and Services Pub Date : 2024-06-14 DOI: 10.29036/jots.v15i28.789

Rakototoarisoa Maminirina Fenitra, S. Hati, C. P. Gancar, Maminiaina Heritiana Sedera Rakotoarisoa, Ansar Abbas, Rika Candranigrat Ica, A. Rashid

{"title":"International Tourist’s Perspective of Environmentally Responsibility Behaviour","authors":"Rakototoarisoa Maminirina Fenitra, S. Hati, C. P. Gancar, Maminiaina Heritiana Sedera Rakotoarisoa, Ansar Abbas, Rika Candranigrat Ica, A. Rashid","doi":"10.29036/jots.v15i28.789","DOIUrl":"https://doi.org/10.29036/jots.v15i28.789","url":null,"abstract":"This study aims to determine the factors forming an intended general and site-specific environmentally responsible behavior intention (ERBI) and actual environmentally responsible behavior (ERB). The proposed conceptual framework of this study was drawn from the knowledge-belief-norm (KBN) Model. Using a convenient sampling technique, a survey of 560 international tourists in Bali was conducted. The data were analysed following Anderson and Gerbing’s two-step approaches to confirmatory factor analysis (CFA) and Structural Equation Modeling (SEM). The results of Structural Equation Modeling (SEM) demonstrate that beliefs are critical in enriching personal norms and lead to a strong intention toward both general and site-specific ERBI. Further, the findings emphasize the positive influence of intended site-specific and general ERB on actual ERB. Specifically, Ascribed responsibility has a strong influence on personal norms. The influence of personal norms on specific ERBI was the strongest. However, among the thirteen proposed hypotheses, only the impact of biospheric value on awareness of consequences was not supported. These results can guide effective strategies and policy-making processes relevant to environmental protection in tourism destinations. Also, it would be a valuable asset for tourism destination managers in reducing tourist’s footprint. This study is one of the few studies using the Knowledge Belief Norm Model to explore this issue in the context of international tourists in Bali. Besides this work's theoretical and practical contribution, this also provides a limitation that provides suggestions for future study.","PeriodicalId":508461,"journal":{"name":"Journal of Tourism and Services","volume":"52 46","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141339303","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Managing Stress and Building Resilience in Tourism and Hospitality Entrepreneurship: The Power of Psychological and Social Capital 在旅游业和酒店业创业中管理压力和培养抗压能力：心理和社会资本的力量

Journal of Tourism and Services Pub Date : 2024-06-14 DOI: 10.29036/jots.v15i28.601

Abdallah M. Elshaer, G. Khalifa, Rafika Ben Guirat, Iva Bulatovic, Safaa A M El-Aidie, Asmaa M. Marzouk

{"title":"Managing Stress and Building Resilience in Tourism and Hospitality Entrepreneurship: The Power of Psychological and Social Capital","authors":"Abdallah M. Elshaer, G. Khalifa, Rafika Ben Guirat, Iva Bulatovic, Safaa A M El-Aidie, Asmaa M. Marzouk","doi":"10.29036/jots.v15i28.601","DOIUrl":"https://doi.org/10.29036/jots.v15i28.601","url":null,"abstract":"The aim of this study is to examine how psychological and social capital might help entrepreneurs in the tourism and hospitality industry manage stress and develop resilience. This study follows a unique approach aiming to determine the social and psychological characteristics that can alleviate stress and promote resilient behavior. This study investigates the impact of psychological capital (PC) and social capital (SC) on perceived entrepreneurial stress (PES) and entrepreneurial enterprises’ resilience (EER). Also, it examines the mediating role of PES. The study focuses specifically on owners/managers of fast-food outlets and travel agencies in Egypt, using purposive sampling to select enterprises that exhibit varying degrees of entrepreneurial resilience. PLS-SEM was used to analyze 411 genuine surveys from respondents who dared to delve into tourism and hospitality entrepreneurship and experienced uncertainties. All of the direct interactions, along with the indirect link between PC and EER via PES, were significant. Nonetheless, the indirect association between SC and EER via PES was not supported. Theoretically, this study fills a research gap by examining how psychological and social factors contribute to enhancing resilience among small businesses in the tourism and hospitality industry. Additionally, it advances the COR theory by underscoring the significance of individuals' access to valuable assets in stress management and resource resilience. In practical terms, it is important for entrepreneurs to practice the synthesis of different personality qualities that help them understand and adapt to the unique aspects of their industry. Additionally, Egyptian policymakers need to provide entrepreneurs with training in personality development.","PeriodicalId":508461,"journal":{"name":"Journal of Tourism and Services","volume":"7 9","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141343325","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Shopping Tourism: A Bibliometric Review from 1979 to 2021 购物旅游：从 1979 年到 2021 年的文献计量学回顾

Journal of Tourism and Services Pub Date : 2024-06-14 DOI: 10.29036/jots.v15i28.598

Foued Ben Said, Natanya Meyer, N. Bahri-Ammari, Mohammad Soliman

{"title":"Shopping Tourism: A Bibliometric Review from 1979 to 2021","authors":"Foued Ben Said, Natanya Meyer, N. Bahri-Ammari, Mohammad Soliman","doi":"10.29036/jots.v15i28.598","DOIUrl":"https://doi.org/10.29036/jots.v15i28.598","url":null,"abstract":"The discipline of shopping tourism has seen a surge in published research in recent years, covering a wide range of topics and issues. However, there are surprisingly few reviews and/or bibliometric studies to review and visually map the literature in this field of research. As a result, the present work has employed a comprehensive bibliometric and systematic review concerning shopping tourism-related articles published in academic journals indexed in Scopus and Web of Science databases between 1979 and 2021. Two methodologies were used in this bibliometric analysis. The first is performance analysis, which analyzes the contributions of the components that comprise research in shopping tourism. The second method is scientific mapping, which outlines the connections (i.e., intellectual, social, and conceptual structure) between facets related to shopping tourism. Using Bradford's and Lotka's laws, the research revealed a remarkable increase in shopping tourism sources, authors, and articles, reflecting a substantial evolutionary curve of this research theme. Various affiliations and countries have contributed considerably to shopping tourism research during the period. The analysis of science mapping produced a substantial understanding of shopping tourism's social, intellectual, and conceptual structure. This review article provides several implications for research via perspicuous overviews and insights into shopping tourism, Big Data, and its knowledge structures. It also holds a variety of practical implications for tourism policymakers, destination management organizations (DMOs), and tourism marketers regarding the key themes, new trends, and main contributors to shopping tourism research over four decades of research.","PeriodicalId":508461,"journal":{"name":"Journal of Tourism and Services","volume":"12 17","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141340876","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0