Strategic Journal of Business & Change Management最新文献

{"title":"INFLUENCE OF ORGANIZATIONAL IDENTIFICATION ON CORPORATE SOCIAL RESPONSIBILITY ACTIVITIES AND EMPLOYEE COMMITMENT TO FIRMS LISTED AT NAIROBI STOCK EXCHANGE IN KENYA","authors":"Zilpah Kageha Andiva","doi":"10.61426/sjbcm.v7i1.1597","DOIUrl":"https://doi.org/10.61426/sjbcm.v7i1.1597","url":null,"abstract":"This study looked at the influence of organizational identification on Corporate Social Responsibility activities and employee commitment. Descriptive survey and correlation designs were used. The researcher used both open and closed questions, document analysis and interviews to collect data. The target population was 53,203 employees and simple random, stratified and purposive sampling was used to sample 381 employees. Data was analyzed using descriptive statistics. The Statistical package for Social Sciences was used. Multiple linear regression models were used to determine whether mediating variable significantly influenced Employee Commitment. The findings indicated that organizational identification partially mediated the relationship between internal corporate social responsibility and employee commitment; organizational identification completely mediated the relationship between external corporate social responsibility and employee commitment. The study recommended that managers should create programmes that will embed Corporate Social Responsibility culture into their firms in order to improve employee commitment. The study concluded that employees in companies listed in Nairobi Stock Exchange should participate in CSR activities in order to enhance their commitment. Key Words: Organizational Identification, Corporate Social Responsibility, Employee Commitment CITATION: Andiva, Z. K. (2020). Influence of organizational identification on corporate social responsibility activities and employee commitment to firms listed at Nairobi Stock Exchange in Kenya. The Strategic Journal of Business & Change Management , 7(1), 878 – 892.","PeriodicalId":507470,"journal":{"name":"Strategic Journal of Business & Change Management","volume":" 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141222678","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"INFLUENCE OF ORGANIZATIONAL JUSTICE ON CORPORATE SOCIAL RESPONSIBILITY ACTIVITIES AND EMPLOYEES’ COMMITMENT IN FIRMS LISTED AT NAIROBI STOCK EXCHANGE, KENYA","authors":"Zilpah Kageha Andiva, Patrick Agesa Mugesani","doi":"10.61426/sjbcm.v7i1.1599","DOIUrl":"https://doi.org/10.61426/sjbcm.v7i1.1599","url":null,"abstract":"Corporate Social Responsibility is the commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce as well as of the community and society at large. This study looked at the influence of organizational justice on Corporate Social Responsibility activities and employee commitment in firms listed at Nairobi Stock Exchange. Descriptive survey and correlation designs were used. The researchers used both open and closed questions, document analysis and interviews to collect data. The target population was 53,203 employees and simple random, stratified and purposive sampling was used to sample 381 employees. Data was analyzed using descriptive statistics. The Statistical package for Social Sciences was used. Multiple linear regression models were used to determine whether mediating variable significantly influenced Employee Commitment. The findings indicated that Organizational justice had significant and enhanced moderating effect on the relationship between employee commitment and corporate social responsibility activities. Key Words: Organizational Justice, Corporate Social Responsibility, Employee Commitment CITATION: Andiva, Z. K., & Mugesani, P. A. (2020). Influence of organizational justice on corporate social responsibility activities and employees’ commitment in firms listed at Nairobi Stock Exchange, Kenya. T he Strategic Journal of Business & Change Management , 7(1), 911 – 926.","PeriodicalId":507470,"journal":{"name":"Strategic Journal of Business & Change Management","volume":" 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141222713","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"EMPIRICAL EVIDENCE ON THE PERCEPTIONS OF MSMES ENTREPRENEURS ON OPERATIONAL MANAGEMENT KNOWLEDGE, SKILLS AND BUSINESS GROWTH","authors":"DR. Geoffrey NAMBIRA (Ph.D), NAMENE, K.","doi":"10.61426/sjbcm.v7i1.1598","DOIUrl":"https://doi.org/10.61426/sjbcm.v7i1.1598","url":null,"abstract":"The purpose of this study was to analyse MSMEs entrepreneurs’ perceptions of operational and management skills and its influence on business growth in Otjomuise residential area, Windhoek. The study analysed the perception of MSMEs entrepreneurs’ operational management skills using quantitative research approaches. A sample of 16 owners, 29 employees, and 15 customers in the 16 MSMEs was drawn. The study found that MSMEs entrepreneurs perceived capacity building, financial management, customer service and marketing skills as the required operation management skills. Furthermore, they perceived c ustomer service, marketing and financial management skills as crucial for business growth. It was equally found that MSMEs entrepreneurs’ perception of the required operation management skills was misaligned. However, t here was an association between financial management skills as an aspect of operation management knowledge and skill and business growth . There was an equally significant relationship on the views of the MSMEs entrepreneurs on customer service as a required operation management knowledge and skills and business growth. The study recommended that MSMEs entrepreneurs needed capacity building training in operations and management skills to be able to manage their business operations effectively and achieve business growth. The study concluded that MSMEs entrepreneurs needed to have appropriate operations and management knowledge and skills to be able to achieve business success. The study further concluded that business operation and management knowledge and skills enabled business growth. Also MSMEs entrepreneur who had business operations and management skills achieved faster business growth. Keywords: SME, Operations Management, Skills, Business Growth, Business Owners, Entrepreneur CITATION: Nambira, G.,& Namene, K. (2020). Empirical evidence on the perceptions of MSMEs entrepreneurs on operational management knowledge, skills and business growth. The Strategic Journal of Business & Change Management , 7(1), 893 – 910.","PeriodicalId":507470,"journal":{"name":"Strategic Journal of Business & Change Management","volume":" 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141222692","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"MOTIVATIONAL ATTRIBUTES AND THEIR INFLUENCE ON EMPLOYEE RETENTION IN THE PUBLIC SECTOR IN KENYA. A CRITICAL REVIEW","authors":"Ruth Nasimiyu Mulievi, W. Otuya","doi":"10.61426/sjbcm.v7i1.1594","DOIUrl":"https://doi.org/10.61426/sjbcm.v7i1.1594","url":null,"abstract":"The development and recognition of any organization depends mostly on the quantity and quality of its workforce.  There are several factors that contribute to employee retention however, motivation attributes are key since motivated workers remain relevant and productive to the organization.  Motivation is the great way to boost employee retention. Highly motivated employees bring out their best output in performance in their daily tasks.   The majority of work organizations equate motivation with money and other extrinsic reward, however, motivation offers a powerful perspective on how and why individuals are motivated.  This study critically review ed motivational attributes and their contribution to employee retention by looking at the past scholar’s research work.  Detailed literature review was done to evaluate the influence of motivation attributes such as job design, recognition of employees, work-life balance and career development on employee retention.   By reviewing past research work, it was found out that motivational attributes enhance employee retention.  Therefore, this paper focused on examining the role of human capital management as a fundamental element of enhancing retention of top talent based  on findings and recommendations from reviewing past research literature reviews.   The study findings may help to streamline the motivation attributes and their contribution to employee retention in the public sector by providing strategies of employee retention and give them the competitive edge in Kenya. The study would provide a basis for future scholars, researchers and other stakeholders to use the results as a reference while also enabling researchers to carry out more investigation on other attributes that enhances employee retention. The County governments in Kenya would also gain from the findings of the study to further enhance their administrative skills in handling challenges of employee retention and understand factors which lead to high performance. Key Words: Employee Motivation, Employee Retention CITATION: Nasimiyu R. M., & Otuya, W. (2020). Motivational attributes and their influence on employee retention in the public sector in Kenya. A critical review. The Strategic Journal of Business & Change Management , 7(1), 849 – 860.","PeriodicalId":507470,"journal":{"name":"Strategic Journal of Business & Change Management","volume":" 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141223701","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"INFLUENCE OF AUDIT PRACTICES ON FINANCIAL PERFORMANCE OF KENYA PIPELINE COMPANY LIMITED","authors":"Chrispinus Ochola Wekesa, Abraham Malenya","doi":"10.61426/sjbcm.v7i1.1595","DOIUrl":"https://doi.org/10.61426/sjbcm.v7i1.1595","url":null,"abstract":"Lack of adequate empirical evidence on the significant effect of auditing management practices on financial performance in state corporations in Kenya motivated this study to investigate the influence of audit outsourcing, electronic auditing, audit reporting and audit committee composition on financial performance of Kenya Pipeline Company limited. The study was based on agency theory and transaction cost theory. The study adopted descriptive survey design. The study targeted 93 respondents where a census method was used to select all the 93 respondents to participate in the study. A total of 93 questionnaires were dispatched in the field for data collection and 87 questionnaires were returned fully filled, depicting a response rate of 93.5% which was very good for generalizability of the research findings to a wider population.  From study findings, all conceptualized study variables (audit outsourcing, electronic auditing, audit reporting and audit committee composition) significantly influences financial performance of Kenya Pipeline Company limited (dependent variable). The study concluded that, one, audit outsourcing boost financial performance because they contribute to the achievement of reliable accounting information, which produces independent, accurate and reliable financial management information, two, electronic auditing positively influence financial performance of a company because electronic auditing guarantees real time detection of financial scams thus assists in sealing financial loopholes and that audit committee composition in terms of diversity boost financial performance of a company since diversity in terms of gender, age, size checks conspiracy of audit committee members in compromising audit reports and audit fraud disclosures. The study recommended that one, companies should adopt the effective use of audit outsourcing since it produces independent, accurate and reliable financial audit information, secondly, companies should embrace effective use of electronic auditing to guarantee real time detection of financial scams thus seal routine financial loopholes and three; companies should adopt audit reporting that is based on international audit reporting standards which ensure authentic financial data captured in credible audit reports. Key Words: Audit Outsourcing, Electronic Auditing, Audit Reporting, Audit Committee Composition CITATION: Wekesa, C. O., & Malenya, A. (2020). Influence of audit practices on financial performance of Kenya Pipeline Company Limited. The Strategic Journal of Business & Change Management , 7(1), 861 – 877.","PeriodicalId":507470,"journal":{"name":"Strategic Journal of Business & Change Management","volume":" 39","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141223788","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"INFLUENCE OF TRAINING PROGRAMS ON PERFORMANCE OF HEALTH WORKERS AT KAKAMEGA COUNTY GENERAL HOSPITAL","authors":"Titus Mumia Omondi, Joyce Amuhaya, D. Juma","doi":"10.61426/sjbcm.v7i1.1593","DOIUrl":"https://doi.org/10.61426/sjbcm.v7i1.1593","url":null,"abstract":"The major objective of this study was to assess the influence of training programs on performance of staff at Kakamega County General Hospital Kenya. The study was expected to help the County Government and the Hospital to understand ways on how to motivate their employees through training programs. The study  used descriptive research design to establish the factors influencing the occurrences, out comes or conditions or type of behavior in the target population. Target population was health workers serving in the hospital. Purposive sampling was used for senior managers while stratified sampling method was used to select consultants, heads of departments, middle level managers and other health workers working across all the departments within the facility. Data collection was from a sample size of respondents. The use of questionnaires was the major data collection instrument, data collected was analyzed using qualitative analysis method, by the help of SPSS program and presented inform of frequencies, tables, and graphs. Regression model was used to determine the co-efficient on the influence of training on health worker’s performance. From the analysis most studies showed empirical evidence that there is significant influence of training programs on health worker’s performance in county government hospitals in Kenya. The study highly recommended that the hospital should sufficiently identify relevant training areas and achieve them through its training programs so that the hospital health workers’ skills improve enhancing morale of the employees resulting to high performance. The study also recommended training programs to be known to the staff and properly communicated enabling them to participate in team building program of the unit. Key Words: Staff Training, Performance of Health Workers CITATION: Omondi, T. M., Amuhaya, J., & Juma, D. (2020). Influence of training programs on performance of health workers at Kakamega County General Hospital. The Strategic Journal of Business & Change Management , 7(1), 827 – 836.","PeriodicalId":507470,"journal":{"name":"Strategic Journal of Business & Change Management","volume":" 26","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-03-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141224122","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"STRATEGIC MANAGEMENT PRACTICES AND PERFORMANCE OF SACCO’S IN THE COUNTY GOVERNMENT OF KAKAMEGA, KENYA","authors":"Linda Mukhongo Sikhoya, Dominic C. Muteshi","doi":"10.61426/sjbcm.v7i1.1592","DOIUrl":"https://doi.org/10.61426/sjbcm.v7i1.1592","url":null,"abstract":"This study sought to establish the influence of strategic management practices on performance of SACCO’s in County Government of Kakamega, Kenya. The study was grounded on the Resource dependency theory and The Delta Theory. The study adopted descriptive research design. The population comprised seven SACCOs societies in County Government of Kakamega, licensed by SACCO Societies Regulatory Authority for period ending 31st December, 2019. The unit of observation was top management staffs (manager and assistant manager) from human resource department, finance department, sales and marketing department, and public relation department. Hence, the study target population was 56 respondents. The study adopted purposive sampling technique because the top management staffs were key informants as a result of their personal skills and position within the organization. Primary data was collected using structured questionnaire presented in Likert scale. The data was analyzed using frequency, mean and percentages. Correlation and regression was also be used. The study findings revealed that strategy evaluation and strategy formulation had a positive and significant influence on performance of Sacco’s in County Government of Kakamega, Kenya. The study recommended that in order for SACCO’s in County government Kakamega to continue enjoying huge customer loyalty and increased market share, there was a need to consider improving strategy evaluation practices such as having structures to correct undesired strategy, provide monthly targets for key departments and ensure regular comparison of SACCO's business performance with set quantitative goals. Key Words: Strategic Management Practices, SACCOs Performance, Strategy Evaluation, Strategy Formulation CITATION: Mukhongo, L. S., & Muteshi, D. C., (2020). Strategic management practices and performance of sACCO’s in the county government of Kakamega, Kenya. The Strategic Journal of Business & Change Management , 7(1), 843 – 854.","PeriodicalId":507470,"journal":{"name":"Strategic Journal of Business & Change Management","volume":" 33","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141224421","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"INFLUENCE OF HUMAN RESOURCE MANAGEMENT SYSTEM ON SERVICE DELIVERY IN COUNTY GOVERNMENTS IN KENYA","authors":"Jacob M. Kimilu, Dominic Mwenja, K. Kiambati, L. Mbugua","doi":"10.61426/sjbcm.v7i1.1591","DOIUrl":"https://doi.org/10.61426/sjbcm.v7i1.1591","url":null,"abstract":"Business Process Reengineering (BPR) is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvement in critical contemporary measures of performance such as cost, service, quality and speed. The objective for the study was to examine the influence of human resource management system on service delivery in County Governments in Kenya. Human resource management system is one of the key aspects of Business Process Re-engineering (BPR). There have been challenges in meeting service delivery in County Governments ranging from conflicts about roles and functions, misuse of resources, workers strike, county assemblies disagreements, impeachments debates, poor accountability of 15% of developed funds, low infrastructural development, even after national government transferred power and required funds to the county governments. The study was anchored on the stakeholder theory which is a theory of organizational management and business ethics that addresses morals and values in managing an organization. The study adopted mix method referred to as concurred-explanatory design. A sample of 431 respondents was selected by first clustering them into respective counties, stratified into departments from which purposive sampling was done to select respondents with the required information for the study. Data was collected using questionnaires that were structured according to the 5 Likert scale. The data was analyzed using descriptive statistics with results displayed using figures and tables. Inferential statistics namely correlation and Chi-Square were used to test the validity of the study hypothesis at 5 % levels of significance. The test Karl Pearson Correlation test yielded correlation coefficient r (398) = 0.398, p-value = 0.000. The Pearson Chi-Square of χ 2 (16, N=398) = 80.032, p=0.000< 0.05. It was evident that there is a positive influence of HRM system on service delivery that is significant at 5% levels of significant. The county governments should embrace business re-engineering in their HRM by ensuring that they select and place employees using relevant recruiting methods. Training and Development in the county governments should be tailored based on need analysis. Key Words: Business Process Re-engineering, Human Resource Management System, Service Delivery. CITATION: Kimilu, J. M., Mwenja, D., Kiambati, K., & Mbugua, L. (2020). Influence of human resource management system on service delivery in County governments in Kenya. The Strategic Journal of Business & Change Management , 7(1), 834 – 842.","PeriodicalId":507470,"journal":{"name":"Strategic Journal of Business &amp; Change Management","volume":"93 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141224988","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"INFLUENCE OF CUSTOMER CARE SYSTEM ON SERVICE DELIVERY IN COUNTY GOVERNMENTS IN KENYA","authors":"Jacob M. Kimilu, Dominic Mwenja, K. Kiambati, L. Mbugua","doi":"10.61426/sjbcm.v7i1.1590","DOIUrl":"https://doi.org/10.61426/sjbcm.v7i1.1590","url":null,"abstract":"The changing global business environment has also dramatically transformed the way public sector organizations operate. Consequently, new opportunities have emerged following elimination of old constraints. Central to devolved functions in County Governments delivery is the level of expectation of citizens. Citizens expectations transcend economic status, methods of service delivery, funding methods and geographical boundaries. The objective of this study was to investigate the influence of customer care System on service delivery in County Governments in Kenya. The study was anchored on the administrative management theory of Henri Fayol. This study adopted mix method referred to as concurred-explanatory design. A sample of 431 respondents was selected by first clustering them into respective counties, stratified into departments from which purposive sampling was done to select respondents with the required information for the study. Data was collected using questionnaires that were structured according to the 5 Likert scale. The data was analyzed using descriptive statistics with results displayed using figures and tables. Inferential statistics namely correlation and Chi-Square were used to test the validity of the study hypothesis at 5 % levels of significance. The Karl Pearson Correlation coefficients was found to be r (398) = 0.584, p-value=0.000. The Pearson Chi-Square was χ 2 (16, N=398) = 129.78 , p=0.000< 0.05. This revealed that there is a strong positive influence of customer care System on service delivery that is significant at 5% levels of significant. Customer service systems in the county governments should be established so as to enhance personal relationships, reduce misunderstanding and conflicts, strengthen cooperation, reduce time taken to respond to customers’ requests and foster understanding. Key Words: Devolved system of Governance, Customer Care System, Service Delivery. CITATION: Kimilu, J. M., Mwenja, D., Kiambati, K., & Mbugua, L. (2020). Influence of customer care system on service delivery in county governments in Kenya. The Strategic Journal of Business & Change Management , 7(1), 827 – 833.","PeriodicalId":507470,"journal":{"name":"Strategic Journal of Business &amp; Change Management","volume":"82 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141225011","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"INFLUENCE OF FINANCIAL LITERACY ON GROWTH OF START-UP BUSINESSES IN MOMBASA COUNTY","authors":"Amon Nyale, Nagib Omari","doi":"10.61426/sjbcm.v7i1.1589","DOIUrl":"https://doi.org/10.61426/sjbcm.v7i1.1589","url":null,"abstract":"The general objective of this study was to find out the influence of financial literacy on growth of start-up businesses in Mombasa County. The specific objectives were financial planning literacy, debt management literacy, financial reporting literacy, cash management literacy and their influence on growth of starts-up businesses in Mombasa County. The study employed mixed research design. The target population was 219 start-up businesses in Mombasa County from various business activities or industries. The sample size was 142. A pilot study was carried out to refine the instrument. Secondary data was collected from both published and unpublished records. Data screening was done to identify any missing data and it was further tested for reliability. Reliability was tested using Cronbach’s Alpha. Inferential statistics such as Pearson’s correlation and multiple regression analysis was used for further analysis. The quality and consistency of the survey was further assessed using Cronbach's alpha. Data analysis was performed on a computer using Statistical Package for Social Science (SPSS Version 23) for Windows. The results findings showed that there is strong relationship and positive significant level between growth of start-ups business and independent variables financial planning, debt management, financial reporting and cash management. The overall model was significant and that financial planning, debt management, financial reporting and cash management affects growth of start-up business in Mombasa County. The study concluded that majority of the respondents agreed that financial planning, financial reporting, debt management and cash management have huge influence on growth of starts-up SMES business.  The study also concluded that most of the results showed a high selection for agree and strongly agree as presented by likert scale. The study further recommended financial institutions such as MFIs to educate start-up SMEs in informal sector the basic financial concepts in order to boost their growth and enable them to expand their business. Financial institutions can play a very important role in financial literacy due their frequent interactions with start-up SMEs in financial matters. The study recommended that awareness be created to the start-up SMEs on the importance of participating in financial literacy training program to quip the staff with financial literacy skills. Key Words: Financial Planning Literacy, Debt Management Literacy, Financial Reporting Literacy, Cash Management Literacy CITATION: Nyale, A., & Omar, N. (2020). Influence of financial literacy on growth of start-up businesses in Mombasa County. The Strategic Journal of Business & Change Management , 7(1), 810 – 826.","PeriodicalId":507470,"journal":{"name":"Strategic Journal of Business &amp; Change Management","volume":"166 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141224828","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}