{"title":"Response to \"From ChatGPT to CatGPT\"","authors":"Christine DeZelar-Tiedman","doi":"10.5860/ital.v42i4.16991","DOIUrl":"https://doi.org/10.5860/ital.v42i4.16991","url":null,"abstract":"","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139175254","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Response to \"From ChatGPT to CatGPT\"","authors":"David Floyd","doi":"10.5860/ital.v42i4.16995","DOIUrl":"https://doi.org/10.5860/ital.v42i4.16995","url":null,"abstract":"<jats:p>.</jats:p>","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138965160","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Julia Guy, Paul R. Pival, Carla J. Lewis, Kim Groome
{"title":"Reference Chatbots in Canadian Academic Libraries","authors":"Julia Guy, Paul R. Pival, Carla J. Lewis, Kim Groome","doi":"10.5860/ital.v42i4.16511","DOIUrl":"https://doi.org/10.5860/ital.v42i4.16511","url":null,"abstract":"Chatbots are “computer agents that can interact with the user” in a way that feels like human-to-human conversation. While the use of chatbots for reference service in academic libraries is a topic of interest for both library professionals and researchers, little is known about how they are used in library reference service, especially in academic libraries in Canada. This article aims to fill this gap by conducting a web-based survey of 106 academic library websites in Canada and analyzing the prevalence and characteristics of chatbot and live chat services offered by these libraries. The authors found that only two libraries were using chatbots for reference service. For live chat services, the authors found that 78 libraries provided this service. The article discusses possible reasons for the low adoption of chatbots in academic libraries, such as accessibility, privacy, cost, and professional identity issues. The article also provides a case study of the authors’ institution, the University of Calgary, which integrated a chatbot service in 2021. The article concludes with suggestions for future research on chatbot use in libraries.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139175310","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Reorienting Collection Analysis","authors":"Ross Hanney","doi":"10.5860/ital.v42i4.16987","DOIUrl":"https://doi.org/10.5860/ital.v42i4.16987","url":null,"abstract":"In public libraries, especially those in rural settings, it is important that every dime of library funding is leveraged effectively into serving the community. As part of a year-long project beginning in January 2023, we are evaluating item-level cost-effectiveness for each circulating item housed at the public library in Lakeville, Indiana. Through the use of big(ish) data, some custom Python scripting, and machine learning algorithms we hope to answer: How much money is saved by library patrons through their use of the public library's physical collection? How much money is saved by the community through the operation of a public library based on the use of the circulating collection? And are there any non-obvious traits which make an item or title a more or less cost-effective circulating asset? In this column, I will describe the scripts, share initial findings, discuss challenges, and investigate next steps.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139175012","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tess Amram, Robin Goodfellow Malamud, Cheryl Hollingsworth
{"title":"Response to \"From ChatGPT to CatGPT\"","authors":"Tess Amram, Robin Goodfellow Malamud, Cheryl Hollingsworth","doi":"10.5860/ital.v42i4.16983","DOIUrl":"https://doi.org/10.5860/ital.v42i4.16983","url":null,"abstract":"","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138994736","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Managing Your Library’s LibGuides","authors":"J. Burchfield, Maggie Possinger","doi":"10.5860/ital.v42i4.16473","DOIUrl":"https://doi.org/10.5860/ital.v42i4.16473","url":null,"abstract":"This paper discusses how the William G. Squires Library conducted a usability study on their LibGuides to identify student design preferences. The results of the study support previous research concerning best practices for LibGuide creation. This paper offers insight into how librarian-centric design hinders student success and provides suggestions for how to best develop a student-centric template design that offers consistency and increased user proficiency across all guides.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139174755","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"To Thine Own 3D Selfie Be True","authors":"Alex Watson","doi":"10.5860/ital.v42i4.15107","DOIUrl":"https://doi.org/10.5860/ital.v42i4.15107","url":null,"abstract":"\u0000To promote an academic library makerspace, the University of Mississippi Libraries hosted a “3D selfie” booth which used body scanning technology. This booth, advertised on campus and set up outside the library during the first weeks of class, was designed to attract attention and perform outreach through the use of body scans to be printed in the makerspace at a later date. Although the hoped-for printing of “selfies” did not materialize, the project resulted in data about interested patrons and ideas for similar projects going forward. This paper serves as a case study for other academic library makerspaces interested in similar outreach.\u0000","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138965333","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Automating the Diversity Audit Process","authors":"Rachel Fischer","doi":"10.5860/ital.v42i3.16925","DOIUrl":"https://doi.org/10.5860/ital.v42i3.16925","url":null,"abstract":"To assist public libraries with diversity audits, several automated services have been created. This article provides an overview of automated diversity audit services, including a homegrown option.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135256141","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Redesigning Research Guides","authors":"Jessica McClure, Carl Hess, David Marsicano","doi":"10.5860/ital.v42i3.15535","DOIUrl":"https://doi.org/10.5860/ital.v42i3.15535","url":null,"abstract":"At the University of Memphis, a team of librarians and library staff formed the Research Guides Redesign Team (RGRT) to redesign, organize, and evaluate the University Libraries’ (UL) research guides. The purpose of the project was to ensure that the new design of the research guides homepage was intuitive to use. While it is impossible to ensure absolute usability for every user, this usability study attempts to eradicate the most common interface issues in community experiences at the University of Memphis. The RGRT conducted usability testing to evaluate the effectiveness of the new standardized format, grouped headings, and the appearance of the interface. The RGRT worked within the limitations of Springshare’s software to create the design and then chose five users to complete various task scenarios. Upon analysis of the users’ ability to complete the tasks, the RGRT discovered that overall, the design was effective, but they did make a few minor changes. This study describes the process and includes the original design, the new design, edits made after usability testing was conducted, and plans for future testing.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135256140","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Privacy Audit of Public Access Computers and Networks at a Public College Library","authors":"Katelyn Angell","doi":"10.5860/ital.v42i3.16233","DOIUrl":"https://doi.org/10.5860/ital.v42i3.16233","url":null,"abstract":"In 2021, the assessment-data management librarian at Lehman College Library decided to conduct a privacy audit of the Library’s public computers and networks. This audit comprised one of the Library’s two annual formal assessments of resources and services. The American Library Association’s (ALA) Library Privacy Checklist for Public Access Computers and Networks was selected to review 17 key items related to protecting user privacy and confidentiality. Faculty and staff from Circulation, Library Technology, and Online Learning identified 10 indicators needing work. Suggestions are provided for collaboratively resolving these issues and future steps are described to continuously maximize the online security of the campus community.","PeriodicalId":50361,"journal":{"name":"Information Technology and Libraries","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135256144","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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