{"title":"Effect of Leadership on Employee Performance in Rwanda Revenue Authority","authors":"Murayire Zahara Theodora","doi":"10.18535/ijsrm/v12i03.em03","DOIUrl":"https://doi.org/10.18535/ijsrm/v12i03.em03","url":null,"abstract":"The general objective of this research study was to assess the Effect of leadership on employee performance in Rwanda Revenue Authority. The study used a multiple linear regression model. This study used a descriptive research design since it provides a researcher with first-hand primary data that is collected, maintained, and analyzed for the research goals. The current research was compassed by the following specific objectives: To establish the effect of leadership personality on employee performance at Rwanda Revenue Authority; To examine the effect of leadership styles on employee performance at Rwanda Revenue Authority; To analyze the effect of leaders’ competency on employee performance at Rwanda Revenue Authority; To analyze the influence of leaders’ commitment on employee performance at Rwanda Revenue Authority. The target population in this study was 1248 who are staff at Rwanda Revenue Authority (RRA). The researcher used purposive sampling. The sample size of the study was 269 Rwanda Revenue Authority staff selected from the known population of 1248 staff. Simply, in this study data was collected from both primary and secondary sources. The researcher distributed 269 questionnaires to the respondents, however, 265 respondents submitted in their responses while 4 respondents did not submit their responses. 56.2% of respondents strongly agreed that Leaders at RRA are considerate when dealing with subordinates which motivate staff to work and meet deadlines, 31.7% agreed with the statement, none of respondents were undecided, and 8.7% disagreed with the statement while 3.4% strongly disagreed with the statement. About the second item, 25.7% of respondents strongly agreed that Leaders at Rwanda Revenue Authority live a life of integrity at work and outside work which ignites workers to provide a quality work; 27.9% agreed with the statement, 14.7% were undecided, 24.2% disagreed with the statement while 7.5% strongly disagreed with the statement. 62.3% agreed with the statement that leaders at RRA use transformational leadership style to assist employees meet deadlines, 3.8% of respondents were undecided, and 32.8% disagreed with the statement while 1.1% strongly disagreed with the statement. Moreover, 12.1% of respondents strongly agreed that Transactional Leadership is used in Rwanda Revenue Authority by Leaders and have contributed to Quality of work; 86.8% agreed with the statement, none of respondents were undecided, 1.1% disagreed with the statement and none of respondents strongly disagreed with the statement. 63.8% agreed with the statement that leaders at RRA exhibit work expertise which makes also employees to excel in meeting deadlines, none of respondents were undecided, and 11.7% disagreed with the statement while 23.8% strongly disagreed with the statement. Likewise, 32.5% of respondents strongly agreed that Leaders at Rwanda Revenue Authority are results oriented which also encourages all employees to strive for achieving ","PeriodicalId":503013,"journal":{"name":"International Journal of Scientific Research and Management (IJSRM)","volume":"103 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140265622","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Implementation of Innovative Learning Models and English Teachers’ Challenges at Man 2 POSO","authors":"Syamsul Bahri, Andi Tenri Ampa, Radiah Hamid","doi":"10.18535/ijsrm/v12i03.el02","DOIUrl":"https://doi.org/10.18535/ijsrm/v12i03.el02","url":null,"abstract":"This research aims to find out what kind of Innovative Learning Models that used by the teachers, the ways teachers implemented Innovative Learning Models in class, and the challenges faced by the teachers.\u0000This research used Qualitative Method Design. The data were obtained by using three instruments, which were interview, classroom observation checklist, and an interview guide. The subjects of this research were three English teachers who taught the tenth, eleventh and twelfth grades selected by Purposive Sampling Technique\u0000The findings of this research revealed that the three teachers implemented different Innovative Learning Models in class, namely Discovery Learning, Problem-based Learning and Project-based Learning. The implementation of innovative learning models were; (1) Discovery Learning Model, the steps were the teacher selects several materials, explained it then make students discover and investigate of the problem, by themselves. (2) Problem-based Learning, the teacher explained the material, students were asked to find out the problems, students then presented the result, and students will provide a reflection, as a result of the investigation. (3) Project-based Learning, the steps are the teacher gives students a project related to the material, then assesses it as an output of the learning and evaluates it. The teachers mainly introduced technology features of the internet to collect the assignment given. Related to challenges, the three teachers faced challenges in managing their time in implementing learning models, enhancing the students’ motivation to learn English as a language, and the difficulties of students using technology.","PeriodicalId":503013,"journal":{"name":"International Journal of Scientific Research and Management (IJSRM)","volume":"77 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140266236","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Adoption of Learning Management Systems in Higher Education: A Qualitative Analysis of Enabling Factors","authors":"G. Akwene","doi":"10.18535/ijsrm/v12i02.el09","DOIUrl":"https://doi.org/10.18535/ijsrm/v12i02.el09","url":null,"abstract":"The widespread and affordability of multimedia devices such as computers, smartphones and iPads among others has now facilitated teaching and learning to take place in formal as well as informal settings. The teaching and learning process can now be encaged at any time from any part of the globe and open to all through the use of hardware and software, converging teacher and students in an online platform. This study has as objective to examine factors that amplify the adoption of Learning Management Systems, especially after the outbreak of COVID -19 which called for social distancing that left many schools on the global platform in a state of pandemonium. The sudden shutdown of schools and the need to ensure continuity in schooling left no option for institutions at all levels to adopt the new technology of learning online. The changing trends in education have enabled the development of ubiquitous Learning Management System (LMS) to resolve the challenge of continuous schooling in the face of crisis. LMS is a virtual environment designed to connect teachers and students in an online platform. This study which used qualitative descriptive method with an emphasis on thematic content analysis seeks to investigate enabling factors for the integration of LMS in the 21st century classroom. Informants consisted of 8 teachers drawn from two private universities. The findings of the study revealed that critical factors, classified as technology factors, social influence factors and human factors will influence the integration of LMS in the school. This paper therefore provides insight of enabling factors and hence learning effectiveness.","PeriodicalId":503013,"journal":{"name":"International Journal of Scientific Research and Management (IJSRM)","volume":"6 8","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140425128","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Nalini Arumugam, Ain Shafirah Mohd Halim, Anath Rau Krishnan
{"title":"Exploring Consumers’ Perception of Farm Animal Welfare in Muar, Johor","authors":"Nalini Arumugam, Ain Shafirah Mohd Halim, Anath Rau Krishnan","doi":"10.18535/ijsrm/v12i02.sh03","DOIUrl":"https://doi.org/10.18535/ijsrm/v12i02.sh03","url":null,"abstract":"The concept of animal welfare has been in existence since the early 1950s, and the Animal Welfare Act of Malaysia was officially established in 2015. Farm animal welfare (FAW) pertains to the imperative for farmers to establish habitats that enable animals to manifest their innate behaviors. Consumer perception encompasses the way individuals perceive various aspects of animal welfare, including variations in perception among species and nations, the impact of animal-friendly branding, and the extent to which consumers are ready to pay more for food produced from animals maintained under improved welfare conditions. In Malaysia, customers exhibit limited concern for farm animal welfare and possess insufficient awareness regarding the treatment of animals bred for food. The objective of this study was to establish the correlation between customers' impressions of farm animal welfare and their attitudes, knowledge, preferences for welfare-friendly products, and socio-demographic factors. This study categorized attitude, knowledge, welfare-friendly items, and socio-demographic parameters as independent variables, while customers' perception was considered the dependent variable. This study employed a simple random sampling method, selecting 100 participants in Muar, Johor. Data was gathered by distributing a survey questionnaire to consumers in Muar, Johor. The data is analyzed using SPSS, which provides outputs for descriptive and regression analyses. The results indicated that consumers' evaluations of farm animal care were highly influenced by their attitudes and level of knowledge. The findings indicated that residents in Muar, Johor lack awareness and knowledge concerning the well-being of livestock. Hence, it was imperative for consumers and students to grasp the concept of farm animal welfare in order to understand the manner in which animals were handled for the purpose of food production.","PeriodicalId":503013,"journal":{"name":"International Journal of Scientific Research and Management (IJSRM)","volume":"2 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140425276","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Influence of Work Environment, Discipline and Work Ethic on Employee Performance(Case study: PTJaya Masawan Putra Sejahtera)","authors":"Eko Wijaya Putra Utama, Muhammad Wadud","doi":"10.18535/ijsrm/v12i02.em11","DOIUrl":"https://doi.org/10.18535/ijsrm/v12i02.em11","url":null,"abstract":"The aim of the research is to find out whether the work environment, work discipline and work ethic influence the performance of employees at PT Jaya Masawan Putra Sejahtera, Lemabang Head Office, Palembang City. This type of research is quantitative. The population was 200 people with sampling using saturated samples. Data analysis techniques use descriptive statistical tests, instrument quality tests, classical assumption tests, multiple linear regression analysis and hypothesis testing. The results of the research state that the work environment influences the performance of PT JMPS Lemabang Head Office employees, work discipline influences the performance of PT JMPS Lemabang Head Office employees and work ethic influences the performance of PT Jaya Masawan Putra Sejahtera Lemabang Head Office Palembang City employees and together the work environment , work discipline and work ethic influence the performance of PT JMPS Lemabang Head Office employees.","PeriodicalId":503013,"journal":{"name":"International Journal of Scientific Research and Management (IJSRM)","volume":"22 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140425072","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Analysis of Promotion and Service Quality on Customer Satisfaction of the State Electricity Company (PT. PLN (Persero) Customer Service Unit of Teluk Betung Sub-District, Bandar Lampung City, Lampung Province, Indonesia","authors":"Galih Tegar Wicaksono, Muhamad Emil, Rachman","doi":"10.18535/ijsrm/v12i02.em10","DOIUrl":"https://doi.org/10.18535/ijsrm/v12i02.em10","url":null,"abstract":"Promotion and Electronic Service Quality are important elements in achieving customer satisfaction. The purpose of this study was to analyze the impact of promotion and electronic service quality on customer satisfaction both individually and simultaneously. The population studied was customers of PT PLN ULP Teluk Betung who had used the PLN Mobile Application, with a total of 32,632 people. The sample selection technique used the cluster random sampling method with a total of 380 respondents, calculated using the Krejcie & Morgan formula. The results showed that: (1) promotion has a significant effect on customer satisfaction, (2) electronic service quality variables also have a significant effect on customer satisfaction, (3) simultaneous tests show that promotion and electronic service quality together have a significant effect on customer satisfaction. With the results of this study, PT PLN ULP Teluk Betung can evaluate promotional strategies and improve the quality of services provided to customers to increase their satisfaction. It is recommended to PT PLN ULP Teluk Betung to continue to improve promotions by distributing at various points and also making updates to the application to improve the quality of services provided.","PeriodicalId":503013,"journal":{"name":"International Journal of Scientific Research and Management (IJSRM)","volume":"130 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140429025","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Teachers’ Learning Reinforcement: Effects on Students’ Motivation, Self Efficacy and Academic Performance","authors":"Denmark S. Macalisang, Rouan Grace G. Bonghawan","doi":"10.18535/ijsrm/v12i02.el08","DOIUrl":"https://doi.org/10.18535/ijsrm/v12i02.el08","url":null,"abstract":"Teachers play an important role in shaping the educational experiences and achievements of students. As education continues to evolve, it is essential to explore innovative approaches that can enhance teaching effectiveness and improve student outcomes. This study was conducted to determine the teachers’ learning reinforcement and its effects to student’s motivation, self-efficacy and academic performance. A total of thirty five (35) classroom teachers and two hundred sixty (262) Criminology students of Southern Capital Colleges participated in the study during the academic year 2022-2023. Weighted Mean, Standard Deviation, Frequency Count and Percentage, and Spearman Rho Correlation Coefficient were the statistical tools used in the study. The teachers consistently employed various reinforcement strategies, demonstrating their commitment to supporting students’ educational experiences. Students exhibited positive self-efficacy beliefs, indicating confidence in their abilities to succeed and overcome challenges. It also displayed satisfactory levels of motivation, showing a genuine interest in challenging course content and a focus on deep understanding. Furthermore, there were significant relationships between teachers’ learning reinforcement and students’ self-efficacy, motivation, and academic performance. Effective learning reinforcement positively influenced students’ beliefs in their abilities, motivating them to persist and excel in their studies. An emphasis on the importance of implementing effective learning reinforcement in educational settings is paramount to enhance students’ educational experiences and promote academic success.","PeriodicalId":503013,"journal":{"name":"International Journal of Scientific Research and Management (IJSRM)","volume":"43 24","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140431436","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Fathah Syukur, Rohmat, UIN. Prof. KH. Saifuddin, Zuhri Purwokerto, Uin Walisongo, Indonesia Semarang
{"title":"Excellence Class Program Management InnovationCase Study on MTs Negeri Kota Tegal","authors":"Fathah Syukur, Rohmat, UIN. Prof. KH. Saifuddin, Zuhri Purwokerto, Uin Walisongo, Indonesia Semarang","doi":"10.18535/ijsrm/v12i02.el07","DOIUrl":"https://doi.org/10.18535/ijsrm/v12i02.el07","url":null,"abstract":"Education is one of the most important aspects of human life. With education, human life will become directed towards a better goal. However, the progress of an education is also largely determined by the management of the institution itself. To manage educational institutions towards a more advanced direction, effective management innovation is needed. As done at MTs Negeri Kota Tegal, by implementing superior class program management innovations to improve the quality of education. From the research conducted, MTs Negeri 1 Tegal has carried out innovative management of the upper class program. This application has succeeded in improving the quality of education in institutions, especially those related to student achievement.","PeriodicalId":503013,"journal":{"name":"International Journal of Scientific Research and Management (IJSRM)","volume":"81 11","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140433853","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Relationship between Socio-economic Factors and Electrical Energy Consumption of Customer Groups in Indonesia","authors":"Muhammad Saleh Mire, Rachmad Budi Suharto","doi":"10.18535/ijsrm/v12i02.em09","DOIUrl":"https://doi.org/10.18535/ijsrm/v12i02.em09","url":null,"abstract":"The research aim was to study Socio-Economic Analysis and its Relationship with Electrical Energy Consumption of Customer Groups in Indonesia using secondary data from 2018-2022 covering 34 provinces in Indonesia. Data sources generally come from Central Bureau of Statistics (BPS) and State Electricity Company (PLN) Indonesia.\u0000The results of the analysis show that GDP per capita, education and MSMEs have a significant negative influence on poverty in Indonesia. Furthermore, GDP per capita is the only variable that has a significant positive effect on electricity consumption, while education, MSMEs and poverty have no effect on residential electricity consumption.\u0000In the industry group, all variables have a significant effect on household consumption, except for education which has an insignificant effect, GDP per capita and MSMEs have a significant positive effect on electricity consumption, apart from that, education and poverty also have an effect but are not significant in the Business group. The research results also show that poverty does not have a significant impact, but GDP per capita, education and MSMEs have a significant positive influence on social electricity consumption. Furthermore, in the Government Office Buildings (GOB) group, GDP per capita and MSMEs have a significant positive effect, however, education and poverty do not have an influence on electricity consumption in this group. Finally, in the Public Street Lighting (PSL) group, GDP per capita, MSMEs and poverty have no effect, but MSMEs have an influence on electricity consumption.","PeriodicalId":503013,"journal":{"name":"International Journal of Scientific Research and Management (IJSRM)","volume":"38 21","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140435060","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Bozhin Shopov, P. Zafirovska, Jorgo Kostov, Nikola Manev, Antonio Georgiev
{"title":"Rare case of super-response to Cardiac Resynchronization Therapy in Macedonian patient with Dilated Left Ventricular Non-Compaction Cardiomyopathy","authors":"Bozhin Shopov, P. Zafirovska, Jorgo Kostov, Nikola Manev, Antonio Georgiev","doi":"10.18535/ijsrm/v12i02.mp04","DOIUrl":"https://doi.org/10.18535/ijsrm/v12i02.mp04","url":null,"abstract":"Background: Left ventricular non-compaction (LVNC) is rare cardiomyopathy with increased and prominent endomyocardial trabeculations also known as spongy myocardium. It is often found in association with a dilated cardiomyopathy (DCM) and has high incidence of Heart failure (HF). Cardiac resynchronization therapy (CRT) is currently recommended by the available guidelines for selected patients with Heart failure with reduced ejection fraction (HFrEF).\u0000Aim: Our case report aims to highlight the therapeutic benefits and superresponse to CRT in a patient with Left ventricular non-compaction cardiomyopathy and HFrEF.\u0000Case report: 55-year-old Macedonian male patient with HFrEF, Left bundle branch block (LBBB) remained symptomatic (NYHA III) despite optimal medical treatment (OMT). Echocardiography and CMR findings were in addition to dilated and left ventricular non-compaction cardiomyopathy. Cardiac resynchronization therapy was indicated and 18 months after implantation of CRT-P device we have achieved complete and utter reversibility of systolic myocardial function (EF from 23% to 53%), left ventricular internal diameter was reduced from 90mm to 64mm, left ventricular end systolic volume (LVESV) was reduced from 319ml to 98ml and patient quality of life significantly improved.\u0000Conclusion: Cardiac resynchronization therapy is a safe and valuable method of treatment for patients with HFrEF due to dilated left ventricular non-compaction cardiomyopathy.","PeriodicalId":503013,"journal":{"name":"International Journal of Scientific Research and Management (IJSRM)","volume":"48 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140433923","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}