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Faktor-Faktor Yang Mempengaruhi Efektivitas Penyaluran BLT Desa Mengwi, Kabupaten Badung 影响班加维村自治区领导的有效因素

Relasi : jurnal ekonomi Pub Date : 2023-01-25 DOI: 10.31967/relasi.v19i1.638

I Nyoman Gede Marta, Ni Rai Artini, None I Gusti Ayu Meta Purmina, Ngurah Made Novianha Pynatih

{"title":"Faktor-Faktor Yang Mempengaruhi Efektivitas Penyaluran BLT Desa Mengwi, Kabupaten Badung","authors":"I Nyoman Gede Marta, Ni Rai Artini, None I Gusti Ayu Meta Purmina, Ngurah Made Novianha Pynatih","doi":"10.31967/relasi.v19i1.638","DOIUrl":"https://doi.org/10.31967/relasi.v19i1.638","url":null,"abstract":"This paper will analyze the factors that influence the effectiveness of direct cash assistance. The instruments in this analysis include effectiveness, implementation, community satisfaction and quality of service in the distribution of Village Fund Direct Cash Assistance in Mengwi Village, Mengwi District, Badung Regency. The type of data in this study is primary data, which means that the data is collected according to the interests of the current research. In this study, the structural equation analysis used was the Structural Equation Model (SEM) with an alternative Partial Least Square PLS (component based SEM). Statistical analysis shows that implementation has a positive and significant effect on service quality. Community satisfaction has a positive and significant effect on service quality. implementation has a positive and significant effect on effectiveness. Community satisfaction has a positive and significant effect on effectiveness. Service quality has a positive and significant effect on the effectiveness of the distribution of the BLT (Direct Cash Assistance) program in Mengwi Village, Mengwi District, Badung Regency. Test the path analysis between variables that mediate variable service quality on the effect of implementation on effectiveness. The next path coefficient, that the mediating variable of service quality on the effect of community satisfaction on the effectiveness of the distribution of the Direct Cash Assistance program in Mengwi Village, Mengwi District, Badung Regency. ","PeriodicalId":495537,"journal":{"name":"Relasi : jurnal ekonomi","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136042997","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Pengaruh Kualitas Produk, Kualitas Pelayanan Dan Harga Terdahap Kepuasan Pelanggan Kopikota Bali 产品质量、服务质量和巴厘岛客户满意度的影响

Relasi : jurnal ekonomi Pub Date : 2023-01-10 DOI: 10.31967/relasi.v19i1.642

Dewiwati Sujadi, I Gede Adi Pratama, Ni Luh Sili Antari Sili

{"title":"Pengaruh Kualitas Produk, Kualitas Pelayanan Dan Harga Terdahap Kepuasan Pelanggan Kopikota Bali","authors":"Dewiwati Sujadi, I Gede Adi Pratama, Ni Luh Sili Antari Sili","doi":"10.31967/relasi.v19i1.642","DOIUrl":"https://doi.org/10.31967/relasi.v19i1.642","url":null,"abstract":"ABSTRACT  This study aims to determine and analyze whether product quality, service quality, and price affect to the customer satisfaction of Kopikota Bali. The data collection technique is purposive sampling. The sampling method was carried out purposively or with certain objectives and considerations with the criteria of customers aged 17 years and over and had made transactions at Kopikota Bali. Respondents were set at 25 x 5 = 125 respondents. The research method applied in this study is based on multiple linear regression analysis with data collection techniques used are documentation and questionnaires. The data analysis technique used is quantitative descriptive analysis, validity and reliability test, classical assumption test, multiple linear regression analysis and t test analysis. The results of the analysis show that the regression results are Y = 1.125 + 0.221X1 + 0.297X2 + 0.476X3. The conclusion obtained is that product quality (X1) has a positive and partially significant effect on customer satisfaction (Y) which is shown in the regression coefficient β1X1 which has a positive value of 0.211 with tcount = 2,301 > ttable = 1,979 with sig = 0,023. Service quality (X2) has a positive and partially significant effect on customer satisfaction (Y) which is shown in the regression coefficient β2X2 which has a positive value of 0.297 with a value of tcount = 4,450 > ttable = 1,979 with a value of sig = 0.000. Price (X3) has a positive and partially significant effect on customer satisfaction (Y) which is shown in the regression coefficient β3X3 which has a positive value of 0.476 with tcount = 4.219 > ttable = 1.979 with sig = 0.000 value. Suggestions for Kopikota Bali are the need to maintain product quality, service quality, and prices provided, and if necessary to be improved again in order to always achieve customer satisfaction.  Keywords: Product Quality, Service Quality, Price and Customer Satisfaction","PeriodicalId":495537,"journal":{"name":"Relasi : jurnal ekonomi","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136327433","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

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