The Online journal of applied knowledge management最新文献

Do online social networks affect information asymmetry? 在线社交网络会影响信息不对称吗?

The Online journal of applied knowledge management Pub Date : 2023-10-31 DOI: 10.36965/ojakm.2023.11(2)1-24

Mihai Mutascu, Alexandre Sokic

引用次数: 0

Contemporaneous effects of gamified reward specificity on knowledge contribution: Evidence from a Q&A community 游戏化奖励特异性对知识贡献的同期效应:来自一个q&a社区的证据

The Online journal of applied knowledge management Pub Date : 2023-10-31 DOI: 10.36965/ojakm.2023.11(2)25-43

Bo Wen, Yang Jie

引用次数: 0

Knowledge management used in technology operations for innovations and value creation 知识管理在技术运作中的应用，以促进创新和价值创造

The Online journal of applied knowledge management Pub Date : 2023-10-31 DOI: 10.36965/ojakm.2023.11(2)44-70

James C. Rice, Michelle Reeves

{"title":"Knowledge management used in technology operations for innovations and value creation","authors":"James C. Rice, Michelle Reeves","doi":"10.36965/ojakm.2023.11(2)44-70","DOIUrl":"https://doi.org/10.36965/ojakm.2023.11(2)44-70","url":null,"abstract":"Knowledge Management (KM) facilitates organizations with critical business decisions for competitive advantage. However, organizational leaders and technology teams still struggle with understanding how KM strategies and practices can help the company with innovations and business value additions. Therefore, this qualitative descriptive case study was performed in 2021 to examine KM’s capability maturity in creating business value and innovation for a large financial institution in Texas, headquartered in Virginia. The population sample consisted of one director, two Technology Operations Center Managers (TOCMs), and 10 power users (non-managers). The problem addressed by this study was understanding and describing the KM capability maturity and its relationship with leadership’s perceptions of KM value to determine how different features have impacted value creation and innovation. The two guiding research questions were: 1) How do KM administrators and senior leadership understand and describe KM related to creating business value and innovation in financial technology operations? 2) Why do TOCMs and power users understand and use KM the way they do? The conceptual framework was KM, business value, and innovation. Tools like Capability Maturity Models of Knowledge Management (CMM of KM) helped the researchers and TOC participants assess their current level of KM use and areas for improvement. Data collection was completed through a qualitative questionnaire after eligibility checks against company intranet profiles. Data analysis used NVivo 1.5 coding to identify themes from the TOCM participants’ perspectives to compare with archival and historical data. This study’s results contributed to the existing body of knowledge about KM from a technology operations perspective, including gaps in alignment and communication.","PeriodicalId":484625,"journal":{"name":"The Online journal of applied knowledge management","volume":"216 ","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135975702","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

IT support services conceptual engagement model IT支持服务概念参与模型

The Online journal of applied knowledge management Pub Date : 2023-09-29 DOI: 10.36965/ojakm.2023.11(1)14-29

Tamer Fahmy, Roisin Mullins

{"title":"IT support services conceptual engagement model","authors":"Tamer Fahmy, Roisin Mullins","doi":"10.36965/ojakm.2023.11(1)14-29","DOIUrl":"https://doi.org/10.36965/ojakm.2023.11(1)14-29","url":null,"abstract":"The Information Technology (IT) Support Engagement Conceptual Model was considered in light of IT service management (ITSM) frameworks, including the IT Infrastructure Library (ITIL) and the Service Support and Service Delivery (SSSD) models in addition to the Ansoff strategic planning model. The IT service growth strategies model proposes a standardized approach to frame the enterprise Business to Business (B2B) IT services growth strategies from operational efficiency, diversification, evaluation, and incubation. The model identifies the IT support service strategies and priorities by examining the product maturity and support service status in the organization. The IT Support Conceptual Engagement Model provides a standardized decision-making strategic framework to view the support service ‘onboarding’ decision-making criteria. This model proposes three service influencing constructs that are; impact, volume, and complexity, aligned with corporate strategy to govern the service delivery decision-making process. The main contribution of this paper is to introduce the IT Support Engagement Conceptual Model as a novel framework to explain how enterprises can capture, identify, and strategize opportunities to expand an organization’s IT services in line with the corporate objectives. The model recommends different approaches and strategies to deal with different impact, volume, and complexity influencing factors while catering to any organization’s nuanced factors.","PeriodicalId":484625,"journal":{"name":"The Online journal of applied knowledge management","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135193760","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Cross-country comparison of sustainable e-commerce entrepreneurship impact on sustainable development goals implementation: The case study of Germany and India 可持续电子商务创业对可持续发展目标实施影响的跨国比较——以德国和印度为例

The Online journal of applied knowledge management Pub Date : 2023-09-29 DOI: 10.36965/ojakm.2023.11(1)30-49

Tomasz Waliczko

{"title":"Cross-country comparison of sustainable e-commerce entrepreneurship impact on sustainable development goals implementation: The case study of Germany and India","authors":"Tomasz Waliczko","doi":"10.36965/ojakm.2023.11(1)30-49","DOIUrl":"https://doi.org/10.36965/ojakm.2023.11(1)30-49","url":null,"abstract":"E-commerce plays a significant role in driving global economic growth, and the integration of sustainable practices into business has given rise to the concept of Sustainable E-commerce Entrepreneurship (SEE). As the number of SEE initiatives continues to grow, examining their impact on implementing Sustainable Development Goals (SDGs) becomes crucial. This study aims to explore the disparities between German and Indian SEEs regarding their perspectives on SDG implementation. This study presents a unique approach by comparing the viewpoints of e-commerce entrepreneurs in the Indian National Capital Region of New Delhi and the Berlin-Brandenburg Region in Germany regarding SDG implementation through SEE activities. The interviewees from both countries were asked about three key aspects: (1) the current impact of SEE on SDGs implementation, (2) the future impact of SEE on a specific category of SDGs, and (3) whether e-commerce should be seen as a source of global patterns for SDGs implementation or should be tailored to local needs. Semi-structured interviews were conducted to gather data, and the scripted interviews were analyzed with the assistance of ATLAS.ti software. The study collected semi-structured interviews with ten Indian and nine German SEEs. The study’s findings indicate that German SEEs place a greater emphasis on SDGs related to the biosphere compared to their Indian counterparts. This divergence in prioritization aligns with the socio-economic challenges currently faced by Indian society, which influences their focus on social and economic SDGs. Indian SEEs do not foresee significant contributions to improving the biosphere through SEE activities in the future. In contrast, German SEEs demonstrate an idealistic perspective on SDG implementation, with a stronger emphasis on the biosphere category of SDGs.","PeriodicalId":484625,"journal":{"name":"The Online journal of applied knowledge management","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135193953","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A systematic mapping study of standards and frameworks for information management in the digital era 数字时代信息管理标准与框架的系统映射研究

The Online journal of applied knowledge management Pub Date : 2023-09-29 DOI: 10.36965/ojakm.2023.11(1)1-13

Gunnar Auth, Oliver Jokisch

{"title":"A systematic mapping study of standards and frameworks for information management in the digital era","authors":"Gunnar Auth, Oliver Jokisch","doi":"10.36965/ojakm.2023.11(1)1-13","DOIUrl":"https://doi.org/10.36965/ojakm.2023.11(1)1-13","url":null,"abstract":"The close links of Information Management (IM) and Information Technology (IT) create an evolving environment of tasks and processes. Management standards are normative descriptions of an agreed-upon set of management tasks and suggested ways of task execution. Certain standards like ITIL and COBIT (both used as a brand only by the owners, Axelos and ISACA respectively) have been popular for a long time in sub-areas of IM including IT governance, IT service management, or IT project management. Driven by digitalization, the number and update frequency of IM-related standards have significantly increased recently, making standard selection and implementation more difficult. This study presents a systematic mapping of the current state of IM standardization with respect to standardization bodies, types of standards, and certifications. Visual maps provide an overview of the IM standard landscape and reveal relevant topics and other categories. The article identifies the most relevant standardization bodies, standard types, and topics of the IM domain based on a full set of 109 IM standards. As a mapping outcome, the correlations of standardization bodies versus standard types, and of the topics versus IM task areas are clearly arranged in diagrams.","PeriodicalId":484625,"journal":{"name":"The Online journal of applied knowledge management","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135194080","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

ECG data accuracy captured with at-home devices by qualified healthcare professionals compared to patients 由合格的医疗保健专业人员用家用设备捕获的ECG数据准确性与患者进行比较

The Online journal of applied knowledge management Pub Date : 2023-09-29 DOI: 10.36965/ojakm.2023.11(1)50-64

Mical Michelle Ramim, Janavi Patel, Colin Pulickathadam, Michael Shen, Rohit Vinod

{"title":"ECG data accuracy captured with at-home devices by qualified healthcare professionals compared to patients","authors":"Mical Michelle Ramim, Janavi Patel, Colin Pulickathadam, Michael Shen, Rohit Vinod","doi":"10.36965/ojakm.2023.11(1)50-64","DOIUrl":"https://doi.org/10.36965/ojakm.2023.11(1)50-64","url":null,"abstract":"Cardiovascular Diseases (CVDs) are a leading cause of death worldwide. General at-home care has been shown to improve patient outcomes, decrease hospital admissions, and prevent fatal arrhythmias. The purpose of this research is to frame the use of at-home electrocardiograms (ECG) and the ECG readability across two groups: conducted by qualified healthcare professionals at a clinic and conducted by patients or their caregivers at-home. The results compare at-home ECG readability measured by patients and their caregivers with the control group, represented by ECG readability taken by qualified healthcare professionals during routine office visits. This research study also evaluated data for the accuracy level in ECG data using a 12-lead internal and three external leads. With the growth of modern healthcare technology, it is now possible for patients to be more proactive in monitoring their CVD by conducting at-home ECGs with real-time feedback from their cardiologist to identify any abnormalities. At-home medical-grade ECGs can lead to early identification of heart arrhythmia and decreased hospitalization frequencies. Results from this study support the need for effective coaching and training of patients and their caregivers in using at-home ECG.","PeriodicalId":484625,"journal":{"name":"The Online journal of applied knowledge management","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135193762","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0