{"title":"Cultural tightness in organizations: Investigating the impact of formal and informal cultural tightness on employee creativity","authors":"Roy Chua , Na Zhao , Meng Han","doi":"10.1016/j.obhdp.2024.104338","DOIUrl":"https://doi.org/10.1016/j.obhdp.2024.104338","url":null,"abstract":"<div><p>This paper delineates cultural tightness into formal versus informal aspects to depict the strength of norms and the extent of sanctions emanating from both formal and informal norms. Organizations with high formal cultural tightness regulate behaviors through explicit written norms and official sanctions, whereas those with high informal cultural tightness regulate behaviors through uncodified norms, collective beliefs, and informal social sanctions. Through a field study across 14 diverse companies in two countries (Malaysia and the Philippines) and two experiments involving participants from the United States, we found that perceived informal cultural tightness consistently exerts a more significant impact on stifling employee creativity than perceived formal cultural tightness. Additionally, we discovered that these two aspects of cultural tightness also potentially interact to influence employee creativity. Lastly, we identified promotion-focused (but not prevention-focused) self-regulation as a likely mechanism through which informal cultural tightness affects employee creativity. These findings contribute to cultural tightness-looseness theory and research on how organizational culture affects employee creativity.</p></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"184 ","pages":"Article 104338"},"PeriodicalIF":3.4,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141486145","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"When expressing pride makes people seem less competent","authors":"Rebecca L. Schaumberg","doi":"10.1016/j.obhdp.2024.104352","DOIUrl":"10.1016/j.obhdp.2024.104352","url":null,"abstract":"<div><p>People often take great satisfaction in their professional and personal accomplishments. Previous research suggests that sharing these pride experiences enhances impressions of one’s competence. However, this past work has examined pride in contexts where others’ reactions were absent, unlike most workplaces and performance-oriented settings where diverse reactions to similar achievements occur. I argue that what pride signals about a person’s competence depends on how others respond to similar successes. Specifically, expressing pride in a performance signals lower competence when others do not share the same prideful reaction. Nine preregistered studies support this prediction. The results also showed that expressing pride in a performance indicates that the performance is close to one’s peak ability. This inference about someone’s performance potential helped explain why expressing pride can signal lower competence. Overall, this work shows that pride is not an unconditional indicator of competence but rather contingent on the emotional responses of others.</p></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"184 ","pages":"Article 104352"},"PeriodicalIF":3.4,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141937907","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Johannes Habel , Selma Kadić-Maglajlić , Nathaniel N. Hartmann , Ad de Jong , Nicolas A. Zacharias , Fabian Kosse
{"title":"Neuroticism and the sales profession","authors":"Johannes Habel , Selma Kadić-Maglajlić , Nathaniel N. Hartmann , Ad de Jong , Nicolas A. Zacharias , Fabian Kosse","doi":"10.1016/j.obhdp.2024.104353","DOIUrl":"https://doi.org/10.1016/j.obhdp.2024.104353","url":null,"abstract":"<div><p>While neuroticism is known to change throughout people’s lives, the specific causes of these changes remain poorly understood. One underexplored question is whether specific professions and associated job characteristics can foster neuroticism. Drawing on Cybernetic Big Five Theory (CB5T), we propose business-to-business (B2B) sales jobs entail frequent experiences of uncertainty, which over time increase salespeople’s neuroticism. Four studies with ∼1,700 B2B salespeople and ∼24,000 non-B2B-salespeople provide evidence that working in B2B sales jobs is positively associated with neuroticism. B2B sales job characteristics that are related to uncertainty and thus potentially explain the positive association of sales and neuroticism are complex customer needs, long sales cycles, complex sales targets, tough customer negotiations, and high shares of incentives in compensation plans. These results contribute to establishing CB5T as an explanatory framework for changes in neuroticism within the work environment. They also offer important implications for employees and managers.</p></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"184 ","pages":"Article 104353"},"PeriodicalIF":3.4,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141539813","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Range goals as dual reference points","authors":"Scott Wallace , Jordan Etkin","doi":"10.1016/j.obhdp.2024.104340","DOIUrl":"https://doi.org/10.1016/j.obhdp.2024.104340","url":null,"abstract":"<div><p>Goals are an important motivational tool, and goal setting plays a critical role in both the process and outcomes of goal pursuit. But while the literature on goal setting has largely focused on specific goals, emphasizing their benefits relative to “do your best” goals, an important alternative has largely been overlooked: range goals. Contributing to this gap, we propose a novel conceptualization of range goals as dual reference points, emphasizing the role of the two range endpoints as discrete targets during goal pursuit. In this research, we develop and empirically validate two key propositions: (1) that a range goal’s lower and upper endpoints serve as distinct reference points, and (2) that individuals can flexibly direct (and change) their focus between these two endpoints during goal pursuit. Building on these propositions, we predict and test a series of implications for managing range goal pursuit (e.g., timing feedback messages or structuring complex goal tasks to enhance performance), finding that range goal performance is greatest when positive or encouraging cues occur around the range’s lower endpoint. Finally, contrasting these insights with related findings in the context of specific goals, we test and discuss implications for goal setting (i.e., choosing to set a range vs. specific goal for a particular application). Six main empirical studies (plus five supplemental and one pilot study) support our conceptualization of range goals as dual reference points, shedding light on when and why range goals are a particularly effective motivational tool.</p></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"184 ","pages":"Article 104340"},"PeriodicalIF":3.4,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141539812","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jonathan E. Bogard , Joseph S. Reiff , Eugene M. Caruso , Hal E. Hershfield
{"title":"Social inferences from choice context: Dominated options can engender distrust","authors":"Jonathan E. Bogard , Joseph S. Reiff , Eugene M. Caruso , Hal E. Hershfield","doi":"10.1016/j.obhdp.2024.104337","DOIUrl":"https://doi.org/10.1016/j.obhdp.2024.104337","url":null,"abstract":"<div><p>The details of a decision context — including the set of alternatives being offered — can considerably influence the judgments and choices that people make. For instance, people’s decisions are often influenced by the presence of a dominated option (one that is objectively inferior to one of the alternatives) in a choice set. In studying such “context effects,” previous research has focused on how the composition of a choice set affects people’s choices and the way they attend to options and weigh attributes. We take a complementary approach. Here, we propose that the composition of a choice set may be interpreted as signaling information about the choice architect who curated the choice set. Further, we hypothesize that these social inferences can systematically influence decisions. Across seven experiments (<em>N</em> = 3328) using vignette studies and incentive-compatible economic games, we focus on one example of this more general phenomenon, showing that the inclusion of a dominated option can engender distrust in the choice architect. This distrust in turn leads to greater preference for other choice providers. By investigating the social implications of dominated options, we uncover novel psychological and behavioral consequences of choice set composition. We close by considering broader theoretical and practical implications regarding social inferences from choice context.</p></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"183 ","pages":"Article 104337"},"PeriodicalIF":3.4,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141486759","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ellen Ernst Kossek , Jamie Ladge , Laura M. Little , Denise Lewin Loyd , Alexis Nicole Smith , Catherine H. Tinsley
{"title":"Introduction to the special issue: Allyship, advocacy, and social justice to support equality for marginalized groups in the workplace","authors":"Ellen Ernst Kossek , Jamie Ladge , Laura M. Little , Denise Lewin Loyd , Alexis Nicole Smith , Catherine H. Tinsley","doi":"10.1016/j.obhdp.2024.104336","DOIUrl":"https://doi.org/10.1016/j.obhdp.2024.104336","url":null,"abstract":"<div><p>Allyship is an important topic of growing interest in research and practice for management and organizations. However, research is still in its infancy, often fragmented across disciplines, and lacking conceptual clarity. The purpose of this special issue, “Allyship, Advocacy, and Social Justice to Support Equality for Marginalized Groups in the Workplace” is to enhance understanding of allies and allyship. We argue that allyship is a mechanism for centering social justice, reducing discrimination and inequality, and improving intergroup dynamics, inclusion, social cohesion, well-being, and organizational effectiveness. We note the importance of distinguishing between conceptualization of who is an ally and the different types of allyship in a brief review of the foundational grounding of the research stream. Next, we examine findings and insights from the eight papers in the special issue, examining how they move the field forward. These articles provide a springboard for understanding how to define, measure, and evaluate allyship, and for identifying key dynamics (e.g., marginalization, dominance, identity motivations), antecedents, consequences, contexts, and boundary conditions. We conclude by identifying future research opportunities that leverage this special issue’s content and gaps to address. We believe that improving understanding of how to be an ally, what they do, and the conditions under which allyship is effective, is valuable for enhancing social relationships between and within marginalized and dominant groups in organizations and society.</p></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"183 ","pages":"Article 104336"},"PeriodicalIF":4.6,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0749597824000281/pdfft?md5=9f692813e45bb31ed5f32813453db056&pid=1-s2.0-S0749597824000281-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141289464","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Robert B. Lount Jr. , Woohee Choi , Bennett J. Tepper
{"title":"“Abuser” or “Tough Love” Boss?: The moderating role of leader performance in shaping the labels employees use in response to abusive supervision","authors":"Robert B. Lount Jr. , Woohee Choi , Bennett J. Tepper","doi":"10.1016/j.obhdp.2024.104339","DOIUrl":"https://doi.org/10.1016/j.obhdp.2024.104339","url":null,"abstract":"<div><p>We invoke leader categorization theory and labeling theory to examine the circumstances under which individuals come to perceive their managerial leaders as “abusers” or “tough love” bosses. In a field study, we show that leader performance moderates the relationship between a leader’s abusive supervision and the degree to which their followers label them as an abuser or a tough love leader. Heightened leader performance lowers the willingness to label the leader as an “abuser” while increasing one’s labeling the leader as a “tough love” boss. This study also documents that leader performance moderates the indirect effect between abusive supervision and upward hostility (through abuser labeling) and the indirect effect between abusive supervision and positive career expectations (through tough love labeling). In a follow-up experiment, we again document that leader performance moderates the relationship between abusive supervision and the degree to which followers label their leaders as an abuser. Additionally, we provide support for a moderated indirect effect on a range of negative behavioral outcomes directed toward the leader through abuser labeling. We discuss the studies’ implications for theory, future research, and practice pertaining to abusive supervision.</p></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"183 ","pages":"Article 104339"},"PeriodicalIF":4.6,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0749597824000311/pdfft?md5=7cb06df333fd198c1e8009c94d1cb2cc&pid=1-s2.0-S0749597824000311-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141314098","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Advice taking vs. combining opinions: Framing social information as advice increases source’s perceived helping intentions, trust, and influence","authors":"Maxim Milyavsky, Yaniv Gvili","doi":"10.1016/j.obhdp.2024.104328","DOIUrl":"https://doi.org/10.1016/j.obhdp.2024.104328","url":null,"abstract":"<div><p>People are constantly subject to various types of informational social influences, such as others’ opinions and advice. A tacit assumption in the advice-taking literature is that decision makers treat others’ opinions and advice equally. In this paper, we challenge this assumption by examining the differential effects of advice versus others’ opinions on people’s judgments. Across six preregistered experiments (<em>N</em> = 3,411), we found that participants placed greater weight on and paid more for others’ estimates when presented as advice than when presented as opinions. This advice framing effect substantially reduced egocentric discounting and held across various types of judgments, and for both good and ecological advice. We propose that the advice framing effect stems from higher helping intentions and thereby trustworthiness ascribed to the source of advice (vs. opinions). Both mediational analyses and experimental evidence support this model. Theoretical and managerial implications are discussed.</p></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"183 ","pages":"Article 104328"},"PeriodicalIF":4.6,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140906165","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Kristina A. Wald , Shereen J. Chaudhry , Jane L. Risen
{"title":"The credibility dilemma: When acknowledging a (perceived) lack of credibility can make a boast more believable","authors":"Kristina A. Wald , Shereen J. Chaudhry , Jane L. Risen","doi":"10.1016/j.obhdp.2024.104351","DOIUrl":"10.1016/j.obhdp.2024.104351","url":null,"abstract":"<div><p>People who are judged negatively by others (e.g., as low in competence) often face a dilemma: They may want to self-promote (to improve others’ impressions of them), but worry their claims may not seem <em>believable</em>. We term this type of situation the “credibility dilemma,” and investigate how people can self-promote most effectively in such cases. In particular, we examine the impact of explicitly acknowledging one’s perceived lack of credibility while self-promoting (e.g., “I’m not that smart, but…” or “I know this may seem hard to believe, but…”). Across ten studies, we find that credibility disclaimers <em>improve</em> perceptions of the self-promoter (compared to self-promoting without them) by increasing perceptions of the speaker’s self-awareness and sincerity. In contrast, credibility disclaimers are ineffective (and sometimes backfire) when the speaker is <em>already</em> perceived as credible. Our findings suggest that common advice to avoid drawing attention to one’s flaws may sometimes be unwarranted.</p></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"183 ","pages":"Article 104351"},"PeriodicalIF":3.4,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141863827","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Secrets at work","authors":"Michael L. Slepian , Eric M. Anicich , Nir Halevy","doi":"10.1016/j.obhdp.2024.104335","DOIUrl":"https://doi.org/10.1016/j.obhdp.2024.104335","url":null,"abstract":"<div><p>Organizational secrecy is central to national security, politics, business, technology, healthcare, and law, but its effects are largely unknown. Keeping organizational secrets creates social divides between those who are required to keep the secret and those who are not allowed to know it. We demonstrate that keeping organizational secrets simultaneously evokes feelings of social isolation and status, which have opposing effects on employee well-being. Specifically, organizational secrecy harms hedonic well-being through increased work stress, yet enhances eudaimonic well-being through increased meaningfulness of work. Work stress and meaningfulness, in turn, have opposing effects on overall job satisfaction. These effects emerged across five main studies and two supplemental studies using correlational and experimental methods, spanning numerous empirical contexts (N = 12,211). Moreover, we replicated these effects using multiple operationalizations of our constructs and when accounting for important control variables.</p></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"183 ","pages":"Article 104335"},"PeriodicalIF":3.4,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141486758","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}