Y. J. Wu, Brennan Antone, Leslie A. DeChurch, N. Contractor
{"title":"Information sharing in a hybrid workplace: understanding the role of ease-of-use perceptions of communication technologies in advice-seeking relationship maintenance","authors":"Y. J. Wu, Brennan Antone, Leslie A. DeChurch, N. Contractor","doi":"10.1093/jcmc/zmad025","DOIUrl":"https://doi.org/10.1093/jcmc/zmad025","url":null,"abstract":"\u0000 Shifts to hybrid work prompted by the COVID-19 pandemic have the potential to substantially impact social relationships at work. Hybrid employees rely heavily on digital collaboration technologies to communicate and share information. Therefore, employees’ perceptions of the technologies are critical in shaping organizational networks. However, the dyadic-level misalignment in these perceptions may lead to relationship dissolution. To explore the social network consequences of hybrid work, we conducted a two-wave survey in a department of an industrial manufacturing firm (N = 169). Our results show that advice seekers were less likely to maintain their advice-seeking ties when they had a mismatch in ease-of-use perceptions of technology with their advisors. The effect was more substantial when advice seekers spent more time working remotely. The study provides empirical insights into how congruence in employees’ perceptions of organizational communication technologies affects how they maintain advice networks during hybrid work.","PeriodicalId":48319,"journal":{"name":"Journal of Computer-Mediated Communication","volume":"187 1","pages":""},"PeriodicalIF":7.2,"publicationDate":"2023-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72739843","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Toward work’s new futures: Editors’ Introduction to Technology and the Future of Work special issue","authors":"N. Baym, N. Ellison","doi":"10.1093/jcmc/zmad031","DOIUrl":"https://doi.org/10.1093/jcmc/zmad031","url":null,"abstract":"\u0000 This special issue is based in the belief that theoretically informed, methodologically diverse, and sociotechnically inspired research is our best approach for understanding contemporary entanglements between the technological and social aspects of work, and for grappling with what that means for our futures. In this Editors’ Introduction to JCMC’s Technology and the Future of Work special issue, we synthesize emergent themes across the eleven papers included and reflect on productive analytic lenses for anticipating how technologies may shape social and work practices, and vice versa. We identify four themes woven across the papers—visibility, relationships, boundaries, and power—and explicate some of the ways that social, technical, temporal, and communicative dimensions of work emerge across a variety of work contexts. Together, these papers highlight the creative, sense-making, and collaborative dynamics of the technologically infused workplace while acknowledging the amorphous nature of work and place, past, present and future.","PeriodicalId":48319,"journal":{"name":"Journal of Computer-Mediated Communication","volume":"40 1","pages":""},"PeriodicalIF":7.2,"publicationDate":"2023-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74997695","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Managing collapsed boundaries in global work","authors":"A. Sivunen, Jennifer L. Gibbs, Jonna Leppäkumpu","doi":"10.1093/jcmc/zmad019","DOIUrl":"https://doi.org/10.1093/jcmc/zmad019","url":null,"abstract":"\u0000 Global workers have long contended with the challenges of working across geographical, temporal, and cultural boundaries enabled by communication technologies. However, the global work research has rarely intersected with the literature on work–home boundary management—which has been brought to the forefront due to the forced move to remote work during the Covid-19 pandemic. Drawing on a qualitative field study of 55 in-depth interviews with global workers from a large organization headquartered in the Nordics, we found that global workers drew on sociomaterial affordances to manage both global work and work–home boundaries through strategies of boundary support and boundary collapse. Although the shift to remote work created challenges due to boundary collapse, it presented new spatiotemporal affordances that led to unexpected benefits for both global work and work–life boundary management. The findings have implications for global work, remote work, and the future of work more broadly.","PeriodicalId":48319,"journal":{"name":"Journal of Computer-Mediated Communication","volume":"280 1","pages":""},"PeriodicalIF":7.2,"publicationDate":"2023-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73173420","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Transparency, openness and privacy among software professionals: discourses and practices surrounding use of the digital calendar","authors":"Vanessa Ciccone","doi":"10.1093/jcmc/zmad015","DOIUrl":"https://doi.org/10.1093/jcmc/zmad015","url":null,"abstract":"\u0000 Research on the groupware calendar system (GCS) has sought to understand its situated use in workplace contexts, revealing insights around design, culture, and self-understanding. A critical look at how knowledge workers use the GCS, and conceptualize of this use, reveals often overlooked sociotechnical values that figure prominently in workers’ lives. At a time when the public–private entanglement has become top-of-mind, this article adds to research on the GCS and professional subjectivity. It shows how organizational values circulate through use of the GCS and explores how hierarchy is negotiated on it, in part through design. It finds that senior-level workers are afforded opportunities to make their calendars private, while nonsenior workers are met with frustration when doing so. The article draws from a multi-sited ethnography, focusing on interviews with software workers in Canada. Findings suggest that the logistical functions of the GCS shape the affective dimensions related to its use.","PeriodicalId":48319,"journal":{"name":"Journal of Computer-Mediated Communication","volume":"96 1","pages":""},"PeriodicalIF":7.2,"publicationDate":"2023-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74345029","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Adrian Meier, Ine Beyens, Teun Siebers, J. Pouwels, P. Valkenburg
{"title":"Habitual social media and smartphone use are linked to task delay for some, but not all, adolescents","authors":"Adrian Meier, Ine Beyens, Teun Siebers, J. Pouwels, P. Valkenburg","doi":"10.1093/jcmc/zmad008","DOIUrl":"https://doi.org/10.1093/jcmc/zmad008","url":null,"abstract":"\u0000 There is a popular concern that adolescents’ social media use, especially via smartphones, leads to the delay of intended, potentially more important tasks. Automatic social media use and frequent phone checking may especially contribute to task delay. Prior research has investigated this hypothesis through between-person associations. We advance the literature by additionally examining within-person and person-specific associations of automatic social media use and mobile phone checking frequency with each other and task delay. Preregistered hypotheses were tested with multilevel modeling on data from 3 weeks of experience sampling among N = 312 adolescents (ages 13–15), including T = 22,809 assessments. More automatic social media use and more frequent phone checking were, on average, associated with more task delay at the within-person level. However, heterogeneity analyses found these positive associations to be significant for only a minority of adolescents. We discuss implications for the media habit concept and adolescents’ self-regulation.","PeriodicalId":48319,"journal":{"name":"Journal of Computer-Mediated Communication","volume":"10 1","pages":""},"PeriodicalIF":7.2,"publicationDate":"2023-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72824416","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A tale of two concepts: differential temporal predictions of habitual and compulsive social media use concerning connection overload and sleep quality","authors":"Kevin Koban, Anja Stevic, Jörg Matthes","doi":"10.1093/jcmc/zmac040","DOIUrl":"https://doi.org/10.1093/jcmc/zmac040","url":null,"abstract":"\u0000 Given how strongly social media is permeating young people’s everyday lives, many of them have formed strong habits that, under specific circumstances, can spiral out of control and bring harmful experiences. Unlike in extant literature where habitual and compulsive behaviors are often conflated, we report findings from a two-wave panel study examining the individual predictive value of both habitual and compulsive social media use on connection overload (i.e., information and communication overload) and sleep quality. Longitudinal structural equation modeling reveals that only compulsive social media use is related to enhanced feelings of connection overload and to poorer sleep, whereas habitual social media use had no significant associations with either indicator over time. These differential findings highlight a conceptual imperative for future approaches to further clarify the nature of people’s media habits to prevent spurious (and potentially overpathologizing) conclusions.","PeriodicalId":48319,"journal":{"name":"Journal of Computer-Mediated Communication","volume":"22 1","pages":""},"PeriodicalIF":7.2,"publicationDate":"2023-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74867944","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Capturing social presence: concept explication through an empirical analysis of social presence measures","authors":"James J. Cummings, Erin E Wertz","doi":"10.1093/jcmc/zmac027","DOIUrl":"https://doi.org/10.1093/jcmc/zmac027","url":null,"abstract":"\u0000 Initially the province of telecommunication and early computer-mediated communication (CMC) literature, multiple systematic reviews suggest “social presence” is now used for an increasingly diverse set of phenomena across various communication settings. Drawing upon Chaffee’s (1991) description of concept explication as the dialectic process between the conceptual and operational aspects of research, this study provides a mixed methods analysis of social presence measures to evaluate construct validity and inform a modified conceptual definition. Results reveal several distinct constructs commonly measured in the empirical literature on social presence, including salience, perceived actorhood, co-location/non-mediation, understanding, association, involvement, and medium sociability. Based on the frequencies and co-occurrences of these constructs within instruments and across different research fields, we conclude that social presence, in practice, most commonly consists of the perceptual salience of another socialactor. Implications for the measurement and theorizing of social presence—and its distinction from other social experiences with media—are then considered.","PeriodicalId":48319,"journal":{"name":"Journal of Computer-Mediated Communication","volume":"23 1","pages":""},"PeriodicalIF":7.2,"publicationDate":"2022-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73967807","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}